1920 is an award-winning visual effects studio established in 2013. Now in our 12th year, 1920 has grown and developed substantially from a team of just 3 people to over 90 across our London and Bristol offices.We’ve established our reputation in the industry for producing high-quality, award-winning VFX content, across all genres.

1920 VFX

Junior System Support

Bristol Based CG Generalist

1920, recently awarded VFX Company of The Year at The CICLOPE Festival 2025, is seeking an enthusiastic Entry-Level Systems Support technician to join its growing VFX studio. This is an excellent opportunity for someone early in their IT career who is passionate about technology, enjoys problem-solving, and desires to be part of a creative, fast-paced environment.

<p class="my-4 text-gray-700 leading-relaxed">Recently awarded VFX Company of The Year at The <a href="https://www.linkedin.com/company/ciclopefestival/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">CICLOPE Festival</a> 2025. We’re looking for an enthusiastic Entry-Level Systems Support technician to join our growing VFX studio.</p><p class="my-4 text-gray-700 leading-relaxed">This is a great opportunity for someone early in their IT career who’s passionate about tech, enjoys problem-solving, and wants to be part of a creative, fast-paced environment.</p><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800"><strong>Key Responsibilities</strong></h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Provide day-to-day technical support for artists and production teams (connection issues, troubleshooting, etc.)</li><li class="leading-relaxed">Assist with onboarding new joiners and setting up their accounts and machines</li><li class="leading-relaxed">Configure and maintain workstations across macOS, Linux, and Windows</li><li class="leading-relaxed">Maintain and update hardware, software, and licenses</li><li class="leading-relaxed">Manage user accounts and permissions across studio systems</li><li class="leading-relaxed">Keep the office tech environment tidy and functional - from cable management to workstation organisation</li><li class="leading-relaxed">Support general IT operations and escalate issues when needed</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800"><strong>About You</strong></h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A keen interest in technology and IT systems</li><li class="leading-relaxed">Comfortable working across different operating systems (Mac, Linux, Windows)</li><li class="leading-relaxed">A proactive, hands-on approach with good attention to detail</li><li class="leading-relaxed">Excellent communication and teamwork skills</li><li class="leading-relaxed">Organised and dependable - able to prioritise tasks in a busy studio environment</li></ul>

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The role is responsible for HR coordination activities, such as interpreting and executing total rewards, benefits and leave policies and procedures, answering and routing team member questions and concerns, facilitating total rewards and benefits onboarding and offboarding activities, HRIS maintenance, compliance tracking and benefits and leave administration.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Who you’re committed to being:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You enjoy learning and are open to new ways of doing things.</li><li class="leading-relaxed">You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns.</li><li class="leading-relaxed">When communicating you are self-aware, insightful, and proactive.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What you’ll do:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Provide timely and accurate resolution to queries from employees across total rewards, benefits and leave functions, including benefits and perks, payroll related to total rewards and benefits, time off and leave processes, policies and compliance</li><li class="leading-relaxed">Ensure the delivery of critical total rewards processes by becoming a subject matter expert in our HRIS platform to enact employee changes, including hires, departures, benefits, leave, job changes and reorganizations, ensuring high degree of accuracy and confidentiality</li><li class="leading-relaxed">Enhance and maintain tools and resources (e.g., SOPs, job aids, FAQs) to facilitate process integrity and self-service capabilities</li><li class="leading-relaxed">Support the integrity of our data by proactively running regular audits and reporting related to total rewards, benefits and leave areas</li><li class="leading-relaxed">Assist with ad-hoc global projects and other tasks as necessary, in support of People team strategic initiatives, to help the organization scale and achieve business results</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Experience you’ll bring:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Outstanding interpersonal and communication skills, with genuine desire to provide a positive internal customer experience</li><li class="leading-relaxed">Proven commitment to maintaining strict confidentiality and professionalism regarding sensitive employee issues and information</li><li class="leading-relaxed">Ability to manage time, multitask, embrace change, and (re)prioritize in a fast-paced, dynamic environment</li><li class="leading-relaxed">Knowledge of and experience supporting total rewards, benefits and leave requirements in EMEA and APAC</li><li class="leading-relaxed">Comfort with HRIS systems and maintaining accurate data</li><li class="leading-relaxed">Comfort with data reporting, plus unwavering attention to detail</li><li class="leading-relaxed">Comfort working with team members across the globe</li><li class="leading-relaxed">Experience with Google Applications (Gmail, Docs, Sheets, Slides)</li><li class="leading-relaxed">HRIS (particularly Workday) experience is a plus</li><li class="leading-relaxed">Experience with ticketing tools (Zendesk, ServiceNow, etc.)</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Requirements:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Requires 2 years of professional experience supporting total rewards, benefits and leave processes, policies and administration</li><li class="leading-relaxed"><strong>Hybrid Work Model:</strong> This role follows a hybrid schedule, with on-site work at our Dublin, Ireland office Tuesday through Thursday and remote flexibility on Mondays and Fridays. 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Junior System Support

Bristol Based CG Generalist

Job Details