22squared is a full-service independent agency in the U.S. We believe the most effective way to grow brands is through advocacy. We apply it across all media for clients as diverse as Publix Super Markets and Southeast Toyota Distributors.

22squared

Systems Administrator

Guided by Good is an independent, 100% employee-owned agency seeking a skilled Systems Administrator. This role focuses on enhancing operational efficiency through the seamless integration and optimization of critical business systems, including Advantage, Workfront, and HRIS (UKG Pro). The administrator will oversee integration, troubleshoot issues, manage platforms, develop reports, ensure security compliance, and collaborate cross-functionally to meet business objectives efficiently.

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3>About Guided by Good: We are an independent, 100% employee-owned agency dedicated to delivering high-quality solutions for our clients. We are looking to enhance the integration of multiple platforms to improve operational efficiency. We seek a skilled Systems Administrator to drive seamless integration and optimize the performance of critical business systems, including Advantage, Workfront, and HRIS (UKG Pro).Position Overview:The Systems Administrator will oversee the integration, optimization, and ongoing management of core business systems, including Advantage, Workfront, and HRIS (UKG Pro). This role requires expertise in systems administration, integration best practices, and cross-functional collaboration. The successful candidate will troubleshoot issues, enhance system functionality, and ensure that business objectives are met efficiently.Key Responsibilities:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">System Integration & Administration:</li><li class="leading-relaxed">Oversee integrations of Advantage, Workfront, and HRIS (UKG Pro).</li><li class="leading-relaxed">Oversee the data flow of systems using Adobe Fusion Integration Platform</li><li class="leading-relaxed">Troubleshoot integration issues and automate workflows.</li><li class="leading-relaxed">Collaborate with multiple departments to align systems with business goals.</li><li class="leading-relaxed">Platform Management & Support:</li><li class="leading-relaxed">Ensure reliability and security of HRIS, Advantage, and Workfront.</li><li class="leading-relaxed">Manage system maintenance, updates, and provide technical support.</li><li class="leading-relaxed">Document system configurations and processes.</li><li class="leading-relaxed">Reporting & Data Analysis:</li><li class="leading-relaxed">Develop and manage custom reports from HRIS (UKG Pro), Advantage, and Workfront to provide insights into operational performance.</li><li class="leading-relaxed">Monitor performance for optimization opportunities.</li><li class="leading-relaxed">Conduct system audits to ensure data consistency and recommend improvements for system enhancements.</li><li class="leading-relaxed">Security & Compliance:</li><li class="leading-relaxed">Ensure compliance with security policies and data protection regulations.</li><li class="leading-relaxed">Stay current on relevant regulatory requirements, including SOC and data privacy standards.</li><li class="leading-relaxed">Collaboration & Stakeholder Engagement:</li><li class="leading-relaxed">Work with internal teams (HR, IT, Finance, Project Management) and external vendors for system updates, new feature releases, and custom solutions.</li><li class="leading-relaxed">Continuous Improvement:</li><li class="leading-relaxed">Identify automation and process improvement opportunities.</li><li class="leading-relaxed">Stay informed on the latest trends in system integration, HRIS, and IT best practices to enhance system performance.</li></ul>Required Qualifications:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree in a related field or equivalent experience.</li><li class="leading-relaxed">5+ years of experience in system administration, IT support, or system integration, ideally with HRIS platforms (e.g., UKG Pro) and enterprise systems (Advantage, Workfront). Strong knowledge of system integration (Adobe Fusion), cloud services, and APIs.</li><li class="leading-relaxed">Proficiency in scripting (PowerShell, Python, Bash) and database management.</li></ul>Preferred Skills:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience in hybrid cloud environments and project management software.</li><li class="leading-relaxed">Familiarity with HRIS reporting and data analytics.</li></ul>Key Attributes:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strong problem-solving and communication skills.</li><li class="leading-relaxed">Attention to detail and ability to prioritize tasks.</li><li class="leading-relaxed">Proactive and organized, with a focus on continuous improvement.</li></ul>#LI-HYBRID

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The Customer Engineer at NCR Voyix is responsible for the installation, maintenance, and repair of digital commerce equipment within an assigned territory, ensuring high customer satisfaction and operational continuity. This role involves diagnosing and resolving customer issues, installing and upgrading equipment, performing preventative maintenance, and managing parts inventory. The engineer will work to achieve key performance indicators, potentially including flexible shifts and travel, while representing NCR Voyix positively.

At NCR Voyix, we specialize in turning routine transactions into meaningful connections. With a rich history of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems. We take pride in our strong culture and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About NCR VOYIX</h3>NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Installation, maintenance, and repairs on equipment within an assigned territory to ensure continuity of customer operations and high levels of customer satisfaction.</li><li class="leading-relaxed">May be requested to work outside of the assigned area as determined by projects, to cover for colleagues, and at times of demand peaks.</li><li class="leading-relaxed">Ownership of customer problems or incidents until the situation has been resolved to the customer's satisfaction and or in compliance with agreed upon Service Level Agreements (SLA).</li><li class="leading-relaxed">Diagnose, repair, and replace components on any equipment supported by NCR Voyix including but not limited to Point of Sale, Self-service checkout, servers and other back office equipment, handheld terminals, and associated peripherals.</li><li class="leading-relaxed">Installation of new, or to upgrade existing equipment, in line with the Statement of Work (SOW).</li><li class="leading-relaxed">Assisting in site preparation, including installation of cable, staging of equipment, and testing of equipment; may also perform required modular swaps and unit replacements.</li><li class="leading-relaxed">Subject to required training and certification which may be required to work at height e.g., ladders, MEWP, and or use handheld power tools</li><li class="leading-relaxed">Field Service Technician responds to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, territory manager, or the Control Tower.</li><li class="leading-relaxed">Build working relationships with customers and develop informal communication channels with customer account at the local level</li><li class="leading-relaxed">Represents NCR Voyix in a manner that reflects positively on the image and reputation of the company.</li><li class="leading-relaxed">Performs periodic preventative maintenance on assigned products; Diagnoses problems, makes repairs, and replaces components or modules.</li><li class="leading-relaxed">Responsible for all NCR Voyix assets that will be used in the delivery of customer services (i.e. tools, software, vehicles, documentation, and intellectual property), or as assigned by management</li><li class="leading-relaxed">Maintain an appropriate parts inventory as well as parts record keeping.</li><li class="leading-relaxed">Accurate and prompt reporting of calls and activity, as well as other reporting as required; Tracking and reporting all expenses incurred in the delivery of services, including telephone, private automobile, and/or public transportation.</li><li class="leading-relaxed">Capturing detailed customer asset information and other data required to complete any invoicing or billing activities.</li><li class="leading-relaxed">May be dispatched daily on a call-by-call basis or may establish his/her own daily schedule on the basis of automated reports to meet SLA</li><li class="leading-relaxed">May require prolonged travel, carrying and lifting parts of varying weights (up to 50 lbs. or 25 kg); May require bending/squatting, walking/standing/sitting for prolonged periods;</li><li class="leading-relaxed">Participate in the Shift Pattern for the operating area – this may include weekend and evening working as determined by the Customer Coverage and SLA requirements.</li><li class="leading-relaxed">May be asked to participate in a night shift where 24 x 7 customer support is needed, additional allowance may payable, as per country guidelines; May include occasional Night working to support deployment projects</li><li class="leading-relaxed">Work to achieve the Key Performance Indicators established on a routine basis in order to ensure high levels of customer satisfaction, superior quality outcomes, awareness and maintenance of cost and safe operations as highest priority.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">BASIC QUALIFICATIONS</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Clean Driving License required</li><li class="leading-relaxed">High School Diploma or equivalent years of related experience</li><li class="leading-relaxed">Basic Computer skills to include Windows OS navigation and basic familiarity with Microsoft Office suite</li><li class="leading-relaxed">Experience in PC Hardware Maintenance and support. Works well with minimal supervision; Good problem-solving skills; Ability to pick up new skills quickly; Ability to work under pressure; Ability to meet deadlines and produce high quality work</li><li class="leading-relaxed">Excellent interpersonal skills/customer relationship skills required.</li><li class="leading-relaxed">High level of mechanical/electrical aptitude; Experience on maintaining computer hardware (Desktops, Servers, peripherals), routers, networks, switches, hubs required.</li><li class="leading-relaxed">High level of personal integrity; Support and promote teamwork and cooperative effort.</li><li class="leading-relaxed">Must have the ability to work a flexible schedule including nights, weekends, overtime, flex shifts, and on-calls.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Role Requirements</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Must be licensed to operate a motor vehicle in your jurisdiction, and agree to periodic and controlled review of telematics (GPS) data for risk analysis of driving behavior while conducting company business in a company provided vehicle (as applicable)</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">PREFERRED QUALIFICATIONS</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Associates degree / certifications in a Technology Field preferred.</li><li class="leading-relaxed">Previous experience in NCR or similar equipment is a plus.</li><li class="leading-relaxed">Recognized qualification within the Electronics or IT Domain preferred.</li><li class="leading-relaxed">EPOS maintenance or install experience is preferred; Strong desktop hardware experience may be considered if EPOS experience is limited.</li></ul>Offers of employment are conditional upon passage of screening criteria applicable to the job<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">EEO Statement</h3>Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Statement to Third Party Agencies</h3>To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.

Systems Administrator

Job Details