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2K is seeking a highly motivated and experienced Technical Operations Center Lead to manage and mentor a 24/7 team. This critical role ensures high availability, performance, and reliability of global game infrastructure. The lead will manage daily operations, serve as Incident Commander during outages, oversee service request fulfillment, champion problem management, and optimize monitoring platforms. The ideal candidate will have deep technical expertise in incident, problem, and service request management, balancing immediate response with strategic process improvements.

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Who We Are</h2><p class="my-4 text-gray-700 leading-relaxed">Founded in 2005, the 2K label includes some of the most talented game development studios in the world today including: Firaxis Games, Visual Concepts, Hangar 13, 2K Czech and Cat Daddy Games. Our world-class team of engineers, developers, graphic artists and publishing professionals are stewards of a growing library of critically-acclaimed franchises such as Battleborn, BioShock, Borderlands, The Darkness, Mafia, NBA 2K, Sid Meier’s Civilization, WWE 2K, and XCOM. 2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO).</p><p class="my-4 text-gray-700 leading-relaxed">2K develops and publishes interactive entertainment globally for console systems, handheld gaming systems and personal computers, including smartphones and tablets, which are delivered through physical retail, digital download, online platforms, and cloud streaming services. 2K publishes titles in today’s most popular gaming genres, including shooters, action, role-playing, strategy, sports, casual, and family entertainment.</p><p class="my-4 text-gray-700 leading-relaxed">Our vision at 2K is to create a diverse and inclusion environment to “Come as You are and Feel Equipped to do Your Best Work!” We are dedicated to promoting diversity, multiculturalism, and equality in all that we do. Our communities are focused on increased access and personal growth, and their greatness depends on a diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and perspective. We're an equal opportunity employer, and we're excited to build the future of co-living with the world's most hardworking and passionate people.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What We Need</h2><p class="my-4 text-gray-700 leading-relaxed">We are seeking a highly motivated and experienced Technical Operations Center Lead to manage and mentor our 24/7 Technical Operations Center team. This role is the lynchpin of our live service operations, critical for maintaining the high availability, performance, and reliability of our global game infrastructure.</p><p class="my-4 text-gray-700 leading-relaxed">The ideal candidate is a composed, decisive leader with deep technical expertise in incident, problem, and service request management. They must be adept at balancing immediate, high-pressure incident response with strategic, long-term process improvements to optimize all operational workflows and service delivery.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What You Will Do</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Lead the daily operations of the 24/7 TOC team, including prioritization and execution of work, emergency response, and ad hoc duties.</li><li class="leading-relaxed">Serve as the primary Incident Commander during major production outages, owning the incident life cycle from detection and triage to resolution and executive notification.</li><li class="leading-relaxed">Manage Service Request fulfillment within the TOC, ensuring that internal requests (e.g., service restarts, access grants, environmental data refreshes) are prioritized, documented, and executed efficiently by the team.</li><li class="leading-relaxed">Champion the Problem Management process by analyzing trends in recurring incidents, driving Root Cause Analysis, and tracking permanent corrective actions to resolution across engineering teams.</li><li class="leading-relaxed">Develop, maintain, and facilitate operational procedures, escalation matrices, and comprehensive runbooks for all critical game services and infrastructure.</li><li class="leading-relaxed">Oversee and optimize our monitoring, alerting, and logging platforms (e.g., Datadog, CheckMK) to ensure effective coverage and minimize alert fatigue.</li><li class="leading-relaxed">Collaborate with SRE, Development, and QA teams to integrate new services into the TOC's operational scope and improve the observability of services.</li><li class="leading-relaxed">Mentor and train TOC Engineers and Analysts in advanced troubleshooting techniques, cloud infrastructure fundamentals, and effective service management principles.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Who We Think Will Be a Great Fit</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5+ years of experience in a Technical Operations Center (TOC), Network Operations Center (NOC), Site Reliability Engineering (SRE), or similar operational role.</li><li class="leading-relaxed">2+ years of demonstrated leadership or management experience overseeing a 24/7 team.</li><li class="leading-relaxed">Deep technical understanding and proven application of IT Service Management (ITSM) concepts, including Incident, Request, and Problem Management.</li><li class="leading-relaxed">Expertise in formal incident management methodologies (e.g., ITIL, SRE Incident Response).</li><li class="leading-relaxed">Deep technical understanding of cloud environments (AWS, Azure, or GCP), containerization (Kubernetes), and CI/CD pipelines.</li><li class="leading-relaxed">Exceptional verbal and written communication skills, with the ability to clearly articulate technical issues, impact, and remediation steps to all levels of the business under high pressure.</li><li class="leading-relaxed">A continuous learner who is committed to a culture of operational maturity, automation, and proactive problem-solving.</li></ul><p class="my-4 text-gray-700 leading-relaxed">You thrive in a fast-paced, high-stakes environment where your leadership directly impacts the player experience. Your passion for operational excellence, process improvement, and team mentorship empowers engineers and ensures our games are online and running flawlessly around the clock.</p><p class="my-4 text-gray-700 leading-relaxed">As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.</p><p class="my-4 text-gray-700 leading-relaxed">Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.</p>

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We are seeking a talented SEO Content Writer for a leading financial services company. This freelance position involves creating and optimizing SEO-focused B2B content to attract and inform employers about HR, payroll, and compliance services. The role requires conducting keyword research, writing and optimizing blog posts and website copy, tracking content performance, and collaborating with subject matter experts. The engagement is expected to last 2-3 months, requiring a proactive and independent writer in the PST time zone.

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re hiring a Marketing…Posted yesterday Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re hiring a Jira…Posted yesterday Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to place…Posted yesterday Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire…Posted yesterday Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire…Posted yesterday Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire…Posted yesterday

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<p class="my-4 text-gray-700 leading-relaxed">We’re partnering with a leading financial services company to find a talented SEO Content Writer to support a PST time zone team. This freelance position involves creating and optimizing SEO-focused B2B content to help our client attract and inform employers about their HR, payroll, and compliance services. The engagement is expected to last between 2 and 3 months, offering an opportunity for a proactive and independent writer to contribute in a fast-paced environment.</p><p class="my-4 text-gray-700 leading-relaxed">The application deadline for this role is 12/28/2025.</p><p class="my-4 text-gray-700 leading-relaxed">A portfolio demonstrating relevant B2B and SEO-focused writing is required for submission.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">SEO Content Writer Responsibilities:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Conduct keyword research and identify content opportunities aligned with SEO strategy.</li><li class="leading-relaxed">Write and enhance blog posts and website copy that are clear, accurate, and reflect the company’s voice.</li><li class="leading-relaxed">Apply SEO best practices to optimize content, including titles, headings, and internal linking.</li><li class="leading-relaxed">Track content performance and make data-driven adjustments to improve visibility and engagement.</li><li class="leading-relaxed">Collaborate with subject matter experts to ensure content accuracy for compliance-heavy topics.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">SEO Content Writer Qualifications:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proven experience in creating B2B content with a focus on SEO strategies and tools such as Google Analytics, SEMrush, or Ahrefs.</li><li class="leading-relaxed">Strong ability to work independently, prioritize tasks, and meet deadlines as a contractor.</li><li class="leading-relaxed">Familiarity with HR tech, payroll, tax, or compliance content is a plus.</li><li class="leading-relaxed">Skilled in producing consistent, accurate, and performance-oriented content.</li><li class="leading-relaxed">Comfortable utilizing AI tools responsibly for drafting, editing, and finalizing content.</li><li class="leading-relaxed">Must be located within PST time zone to ensure proper collaboration and communication.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Perks and Benefits:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Medical, Dental, and Vision Insurance.</li><li class="leading-relaxed">Life Insurance.</li><li class="leading-relaxed">401(k) Program.</li><li class="leading-relaxed">Commuter Benefit.</li><li class="leading-relaxed">eLearning and Ongoing Training.</li><li class="leading-relaxed">Education Reimbursement.</li></ul><p class="my-4 text-gray-700 leading-relaxed">Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.</p><p class="my-4 text-gray-700 leading-relaxed">If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Onward Search</h2><p class="my-4 text-gray-700 leading-relaxed">Onward Search is a nationwide staffing agency and talent solutions provider specializing in creative, marketing, and technology professionals. We work with our nationwide clients to continuously pipeline and fill specialized roles. As such, not all jobs contain an application deadline.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Equal Opportunity Employment</h2><p class="my-4 text-gray-700 leading-relaxed">We are an equal opportunity employer. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected category. Candidates must be at least 18 years old to be considered for employment.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>EOE/M/F/D/V/SO</strong></p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Inclusive Hiring Practices</h2><p class="my-4 text-gray-700 leading-relaxed">We’re committed to making every part of our hiring process accessible and inclusive. If you need any accommodations or adjustments to support you during the application or interview process, please contact us at inclusivehiring@onwardsearch.com.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Employment Eligibility</h2><p class="my-4 text-gray-700 leading-relaxed">In compliance with federal law, all persons hired must verify their identity and eligibility to work in the United States. We are unable to support 1099 / Corp-to-Corp / Independent Contractor arrangements. All freelancers will be hired as W2 employees.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Benefits</h2><p class="my-4 text-gray-700 leading-relaxed">We offer medical, dental, and vision insurance as well as a 401(k) retirement plan to all eligible full-time temporary employees. Onward Search is a drug-free workplace.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Virtual Interview Process</h2><p class="my-4 text-gray-700 leading-relaxed">To help streamline the hiring process and ensure a more flexible and accessible experience for all candidates, we’ve partnered with <strong>Apriora</strong>, a virtual interviewing platform. For select job openings, you may receive an invitation to interview with <strong>Alex</strong>, our virtual interviewer, via email at alex@onwardsearch.com.</p><p class="my-4 text-gray-700 leading-relaxed">Alex will guide you through a brief set of questions to help us better understand your background and interests. The virtual interview can be completed on your own time, and your responses will be reviewed by our recruiting team as part of the screening process.</p><p class="my-4 text-gray-700 leading-relaxed">To learn more about the platform, visit Apriora’s website.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Seeker Scam Alert</h2><p class="my-4 text-gray-700 leading-relaxed">We’ve become aware of fraudulent recruiters impersonating Onward Search representatives to collect personal or financial information from potential job seekers. <strong>Please be vigilant and always protect your information.</strong> Learn more about potential threats and how to protect yourself by visiting our job seeker scam alert page.</p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.