Research Program Manager

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The Research Program Manager is a critical role within the Research Operations pillar, responsible for the health and scaling of global research infrastructure. This individual will primarily own the vendor ecosystem and compliance frameworks. Operating with significant autonomy, they will identify and resolve complex operational issues, serving as a strategic liaison between the R&I team and corporate partners in Legal, Finance, and Privacy to ensure research is performed ethically, efficiently, and at world-class standards.

Manager, Community - Core

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Who We Are</h2>We are headquartered in Novato, California and are a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, we are a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing our portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! We publish titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of our portfolio currently includes several AAA, sports and entertainment brands, including global powerhouse NBA®️ K, renowned BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️ and XCOM®️ brands; popular WWE®️ K and WWE®️ SuperCard franchises, TopSpin K25, as well as the critically and commercially acclaimed PGA TOUR®️ KAt our company, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role. If you're interested in the job and think you have what it takes to work here, we encourage you to apply!<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Role</h2>The Research Program Manager is a critical role within our Research Operations pillar. This individual is responsible for the health and scaling of our global research infrastructure, with a primary focus on owning our vendor ecosystem and compliance frameworks.As a subject matter expert in the research lifecycle, you will operate with significant autonomy to identify and resolve complex operational issues. You will serve as the strategic liaison between the R&I team and our corporate partners in Legal, Finance, and Privacy to ensure our research is performed ethically, efficiently, and at world-class standards.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What You Will Do</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Vendor Strategy & Management: Lead the end-to-end lifecycle for research agencies and tool providers, including selection, onboarding, and performance evaluation.</li><li class="leading-relaxed">Legal & Privacy Partnership: Act as the primary point of contact for T2 Legal and Privacy teams to manage agreements and ensure all data collection meets global compliance standards.</li><li class="leading-relaxed">SOW Governance: Lead the Statement of Work (SOW) process, ensuring clear project scoping, legal review via platforms like Ironclad, and team adoption of processes.</li><li class="leading-relaxed">Process Innovation: Design and implement scalable systems for research participant recruitment, platform licensing, and internal knowledge management.</li><li class="leading-relaxed">Financial Stewardship: Partner with Finance and ExDev teams to manage PO initiation, track project billing across various titles, and supervise resource utilization.</li><li class="leading-relaxed">Cross-Functional Leadership: Provide expert guidance to researchers on procedures for third-party collaboration and operational workflows.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Who We Believe Would Be an Excellent Fit</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Operational Expertise: Extensive professional experience in research operations, program management, or a related field, with a consistent record of running high-complexity projects.</li><li class="leading-relaxed">Compliance Mastery: Deep familiarity with research ethics, data privacy regulations (e.g., GDPR, CCPA), and the legal nuances of third-party vendor contracts.</li><li class="leading-relaxed">Collaborative Influence: Outstanding ability to establish relationships and navigate a sophisticated interpersonal structure, specifically with Legal and Finance partners.</li><li class="leading-relaxed">Research Fluency: A strong understanding of various research methodologies (Qual, Quant, UXR) to better anticipate vendor and tooling needs.</li><li class="leading-relaxed">Problem Solver: A resourceful person who can spot challenges in the research process and build sophisticated, scalable solutions.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Preferred Skills & Resources</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience with research-specific tools such as Alchemer, Qualtrics, or User Interviews.</li><li class="leading-relaxed">Experience with legal tools and software such as Ironclad.</li><li class="leading-relaxed">Familiarity with project management and documentation tools like Confluence, Airtable, or Jira.</li><li class="leading-relaxed">A passion for the gaming industry and an interest in how player insights drive game development.</li></ul>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Please note that our company and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use our company accounts.The pay range for this position in New York at the start of employment is expected to be between $85,700 and $126,860 per Year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for employees in regular roles may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits, provided that temporary or intern roles will not be eligible for many of these payments or benefits. Details of participation in compensation and benefit plans (if applicable) will be provided if an employee receives an offer of employment.If hired, employee will be in an ~at-will position~ and the company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.

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Instawork is seeking a Senior Global Robotics Operations Manager to drive partnerships with world-class robotics companies and integrate Instawork's AI-powered labor marketplace. This high-octane role involves extensive global travel, closing deals, and managing complex tasks to convert manual labor into high-quality training datasets for the next generation of robotics. The manager will work directly with the CEO and Head of Robotics, focusing on full-cycle partner acquisition and operational execution to fuel physical AI.

At Instawork, we’re driven by our vision to create economic opportunity for local businesses and skilled hourly professionals  in communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we’re looking for top talent to help rapidly scale our high-tech and high-touch labor marketplace. Our accomplished and dedicated team is passionate about our mission and committed to crafting revolutionary products, all with the backing of our world-class investors, including Benchmark, Spark Capital, Craft Ventures, Greylock Capital, Y Combinator, and more!

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Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.Location: San Francisco, CA (Extensive Global Travel)Reports to: CEO & Head of Robotics<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The Mission</h3>Instawork is building the data engine for the future of physical AI. We are looking for a Senior Global Robotics Partnership Manager to bridge the gap between world-class robotics companies, the massive scale of our labor marketplace, and the 1000s of Partners who use Instawork for skilled labor every day.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The Hustle</h3>This is a high-octane, 60+ hour-per-week role for someone who lives to close deals and manage dynamic, complex tasks. You will work directly with our CEO and Head of Robotics to hunt and secure partnerships with companies that control diverse labor forces and facilitate data collection from a global stream of skilled workers. Your goal: integrate Instawork’s operations and tech to turn their manual labor into the high-quality training datasets needed to fuel the next generation of robotics.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Role</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Execute the Playbook: Identify and sign global partners who need Instawork’s tech to capture and structure robotic training data. Build outbound pipeline via cold calls, email, and LinkedIn. This is a full-cycle partner acquisition role, from first outreach, to collecting quality data.</li><li class="leading-relaxed">Work with Leadership: Collaborate daily with the CEO and Head of Robotics to move quickly.</li><li class="leading-relaxed">Own the Road: Expect extensive global travel to partner sites.</li><li class="leading-relaxed">Who You Are: You have a "founder" mindset and Bias for Action. You don't wait for permission; you deliver results. You thrive in a high-pressure environment where the pace is fast and the expectations are higher. You are comfortable with ambiguity and fast iteration. 4-6+ years in Operations, Partnerships, BDR, SDR, or inside sales, with experience owning deals beyond initial qualification.</li></ul>For CA Based Applicants:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">The base salary for this position is $200k - $250k</li><li class="leading-relaxed">This position is eligible for equity in the form of stock options</li><li class="leading-relaxed">This position is eligible for Instawork benefits, including:</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A variety of medical, dental, and vision plans with coverage beginning on the date of hire</li><li class="leading-relaxed">Flexible paid time off</li><li class="leading-relaxed">At least 8 paid company holidays annually</li><li class="leading-relaxed">Phone stipend</li><li class="leading-relaxed">Commuter stipend</li><li class="leading-relaxed">Supplemental pay on qualified leaves</li><li class="leading-relaxed">Employee health savings accounts (HSA) contribution</li><li class="leading-relaxed">Flexible spending plans</li><li class="leading-relaxed">401K plan</li><li class="leading-relaxed">Perkspot - discount program through Lumity</li></ul>Our Values<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Empathy, Trust & Candor</li></ul>We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bias for Action</li></ul>We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct!<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Always Be Learning</li></ul>We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Act Like an Owner</li></ul>We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.About InstaworkFounded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started!Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.Ready to make an impact? Learn more at www.instawork.com/about.

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Research Program Manager

Research Program Manager

Director, Insights, NBA

Senior Manager, Global Strategic Communications

Sr. Manager, Core R&I

Motion Capture Stage Technician

Manager, Influencer & Creator Marketing

Senior Software Engineer

Lead Engineer

Job Details