Imagination, artistry, technical excellence and a shared vision drives our extraordinary team. We’re big on innovation – originality comes from the creative freedom we provide and your curiosity. We dare you to experiment and try something new and we’ll give you the space, time and support to make it happen. We’re big on collaboration, everyone in the team has a voice, influences our development and contributes to our success.

4j studios

Community Manager

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Senior Gameplay Software Developer

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As the Community Manager (CM) at 4J Studios, you will lead the communication strategy for the studio and its new game, Reforj. This involves building communication plans, fostering user relationships, and providing player feedback through monthly reports. The CM will collaborate closely with Production, Design, and Marketing teams to create engaging communication strategies, acting as the 'voice of the community' while maintaining a professional tone.

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Careers</h2><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Community Manager</h3>As the Community Manager (CM), you will own the communication strategy for 4J Studios and our new game Reforj. You will build communication plans, maintain relationships with our users, and create monthly reports that provide player feedback to the team. By having a strong knowledge of the game and its players, the CM will work closely with Production, Design, and Marketing teams to create communication strategies that are informative and engaging.As Community Manager, you will act as the “voice of the community”, championing player feedback to internal stakeholders while also maintaining a professional tone of voice when speaking to the community.Responsibilities<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Own, develop, and execute the community strategy for Reforj.</li><li class="leading-relaxed">Manage the day-to-day activity of all 4J Studios’ social media and community channels.</li><li class="leading-relaxed">Plan and deliver a rolling monthly calendar of activity across the core channels to grow and engage the studio’s community and promote Reforj.</li><li class="leading-relaxed">Work with both our internal and third-party suppliers to deliver social media content, ensuring alignment with ongoing marketing campaigns and brand guidelines.</li><li class="leading-relaxed">Establish and maintain strong relationships with our Discord community, becoming the trusted voice of the studio.</li><li class="leading-relaxed">Drive continuous improvements of our Discord channel.</li><li class="leading-relaxed">Produce and distribute monthly reports that highlight social media performance and community feedback.</li><li class="leading-relaxed">Create and distribute regular reports to internal teams on community feedback, sentiment, and other metrics.</li><li class="leading-relaxed">Develop and maintain a deep expertise on the game as an active player.</li></ul>Required Knowledge, Skills, and Abilities<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience managing video game communities.</li><li class="leading-relaxed">Demonstrable knowledge of community management processes and best practices.</li><li class="leading-relaxed">The ability to work well within a collaborative creative environment, working closely with design, art, marketing, and senior management teams.</li><li class="leading-relaxed">Excellent verbal and written communication skills.</li><li class="leading-relaxed">Demonstrable knowledge and experience representing a brand or game, including regular dialogue with the community.</li><li class="leading-relaxed">Passionate about video games and the industry.</li></ul>Desired Experience, Knowledge, Skills, and Abilities<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strong experience building and owning community strategies and campaigns with measurable impact.</li><li class="leading-relaxed">Deep understanding of Discord and relevant tools that improve the community experience.</li><li class="leading-relaxed">Ability to create compelling content that drives engagement.</li><li class="leading-relaxed">Experience with social media analytics tools to track performance and make data-driven decisions.</li><li class="leading-relaxed">Understanding and experience of game development workflows and processes.</li></ul>Eligibility Requirements:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Must have the right to work in the United Kingdom.</li><li class="leading-relaxed">Must be willing to work onsite in Dundee, Scotland.</li></ul>BenefitsIn return, we offer a friendly, small, multi-disciplinary team where your input really helps shape the products, in addition to a competitive salary and a host of benefits.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Generous pension.</li><li class="leading-relaxed">Income protection.</li><li class="leading-relaxed">Life assurance.</li><li class="leading-relaxed">Private medical insurance.</li><li class="leading-relaxed">Dental insurance.</li><li class="leading-relaxed">Employee assistance programme.</li><li class="leading-relaxed">Cycle to work scheme.</li><li class="leading-relaxed">Electric car lease scheme.</li><li class="leading-relaxed">Savings & discounts.</li></ul>If this sounds like the type of environment you would like to work in, then please send your CV and covering letter to:Email: **<a href="mailto:jobs@4jstudios.com" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">jobs@4jstudios.com</a>**Note: Direct applications only please. No recruitment agencies.<h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Apply now</h4>Please attach CV:Please attach cover letter:I agree to the <a href="https://4jstudios.com/privacy-policy/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">terms and conditions</a><a href="data:image/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy5wMy5vcmcvMjAwMC9zdmciPjwvc3ZnPg==" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">![</a>Send Message](https://4jstudios.com/careers/community-manager/)Open Modal<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><a href="https://4jstudios.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Home</a></li><li class="leading-relaxed"><a href="https://4jstudios.com/about-us/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">About Us</a></li><li class="leading-relaxed"><a href="https://4jstudios.com/4j-studios-presents#reforj" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Reforj</a></li><li class="leading-relaxed"><a href="https://4jstudios.com/4j-studios-presents/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">4J Studios Presents</a></li><li class="leading-relaxed"><a href="https://4jstudios.com/portfolio/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Portfolio</a></li><li class="leading-relaxed"><a href="https://4jstudios.com/careers/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Careers</a></li><li class="leading-relaxed"><a href="https://4jstudios.com/news/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">News</a></li><li class="leading-relaxed"><a href="https://4jstudios.com/contact/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Contact</a></li></ul>

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The ideal candidate has deep expertise in the Marketing Cloud platform and a strong understanding of marketing automation, data management, and digital marketing best practices.What you'll do:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Solution design and implementation: Lead the technical design, configuration, and implementation of Salesforce Marketing Cloud, including its various modules such as Journey Builder, Email Studio, Automation Studio, and Mobile Studio.</li><li class="leading-relaxed">Requirements gathering: Conduct discovery workshops with clients and stakeholders to understand marketing goals, customer journeys, and business processes to define and document system requirements.</li><li class="leading-relaxed">Data management and segmentation: Develop and manage complex data models and segmentation strategies using SQL and other tools within the platform. Ensure data integrity, data quality, and compliance with privacy regulations.</li><li class="leading-relaxed">Campaign execution: Build, test, and deploy multi-channel marketing campaigns, including personalized emails, SMS messages, and push notifications, using content building tools.</li><li class="leading-relaxed">Integration: Implement and maintain integrations between SFMC and other platforms, including Salesforce Sales/Service Cloud and third-party systems.</li><li class="leading-relaxed">Analytics and optimization: Analyze campaign performance metrics, provide actionable insights, and make recommendations for optimization through A/B testing and reporting.</li><li class="leading-relaxed">Training and documentation: Develop and deliver training to client marketing teams to ensure user adoption and platform proficiency. 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