52 Entertainment est le leader mondial dans divers jeux de stratégie et de réflexion en ligne. À la croisée des chemins entre le jeu, le divertissement et l'e-sport, 52 Entertainment présente un profil unique dans l'industrie du jeu en tant qu'unique plateforme Evergreen (plus de 65 jeux) rassemblant des communautés de joueurs passionnés et fidèles avec plus d'un milliard de parties jouées chaque année.52 Entertainment est le leader mondial dans plus de 5 catégories de jeux à succès, dont le bridge (BBO et Funbridge), la voile électronique (Virtual Regatta), le tarot, la belote, la canasta moderne et les dominos ainsi que les jeux casuals (Casualino, Loop Games).Son rayonnement est mondial (plus de 180 pays et plus de 27 langues prises en charge), son modèle économique est très rentable, résilient et prévisible, basé sur des modèles récurrents, des taux d'engagement élevés, une monétisation hybride et des économies unitaires exceptionnelles.Ce qu'ils recherchent52 Entertainment est une entreprise centrée sur les personnes et croit en leur état d'esprit et en leur capacité à créer, innover et bouleverser. Qu'elles soient techniques, fonctionnelles ou transversales, nous recherchons avant tout des personnes brillantes et bienveillantes qui s'intègrent dans les équipes en place aujourd'hui  :-)Bon à savoirNous savons, c'est qu'il y en a pour tous les goûts.Nous sommes tous des joueurs passionnés, mais vous trouverez aussi des groupes de sportifs qui se défient tous les jours, des fêtards qui aiment se retrouver une fois par semaine, des fans de jeux de société , et d'autres qui aiment leur calme et leur tranquillité.....

52 entertainment

Cloud Engineer M/F

HR Assistant (Alternating)

HR Assistant Apprentice

Assistant(e) HR - Apprenticeship

Assistant HR - Alternation

Assistant(e) HR - Alternance

HR Assistant

Human Resources Assistant - Alternation

HR Assistant Intern

As a Cloud Engineer at 52 Entertainment, you will design, implement, and maintain scalable, secure, and efficient cloud-native infrastructures. You will collaborate with developers, DevOps engineers, and AI experts to build and optimize technical workflows, including Generative AI pipelines, across a wide portfolio of games and internal tools. Your role is crucial for building robust cloud environments, designing automation workflows, bridging Dev and Ops, contributing to AI transformation, and translating business goals into optimized technical architectures.

Assistant HR - Apprenticeship

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The Position</h3><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Job Description</h4>As a Cloud Engineer within the AI & Cloud team at 52 Entertainment, your primary mission will be to design, implement, and maintain scalable, secure, and efficient cloud-native infrastructures. You will work closely with developers, DevOps engineers, and AI experts to build and optimize technical workflows—including Generative AI pipelines—across a wide portfolio of games and internal tools.Your role will be critical in:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Building robust cloud environments (AWS and/or GCP) to support fast-paced game development and publishing.</li><li class="leading-relaxed">Designing automation workflows, particularly those integrating AI capabilities (e.g. model orchestration, LLM APIs, fine-tuning pipelines).</li><li class="leading-relaxed">Bridging Dev and Ops by creating resilient CI/CD pipelines, deploying infrastructure as code, and establishing scalable environments.</li><li class="leading-relaxed">Contributing to the company’s AI transformation, helping evaluate and integrate state-of-the-art tools while ensuring operational excellence.</li><li class="leading-relaxed">Collaborating with product and tech leads to translate business goals into smart technical architectures.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Required Profile</h4>Required Skills and QualificationsEssentials:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Master’s degree in Computer Science, Software Engineering, or equivalent.</li><li class="leading-relaxed">3+ years of proven experience in cloud infrastructure—either AWS, GCP, or both.</li><li class="leading-relaxed">Strong DevOps mindset with hands-on experience in IaC, container orchestration, CI/CD pipelines.</li><li class="leading-relaxed">Proficiency in at least one programming language such as Python or TypeScript.</li><li class="leading-relaxed">Practical knowledge of building AI workflows using APIs (e.g. OpenAI, Hugging Face) or cloud AI services (e.g. AWS Bedrock, GCP Vertex AI).</li><li class="leading-relaxed">Experience with monitoring, logging, and security best practices in cloud deployments.</li><li class="leading-relaxed">Ability to architect and scale complex systems with high availability and low latency in mind.</li><li class="leading-relaxed">Familiarity with event-driven and serverless architectures.</li></ul>Nice-to-have:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Certifications such as:</li><li class="leading-relaxed">AWS Certified Solutions Architect – Associate or Professional</li><li class="leading-relaxed">Google Professional Cloud Architect</li><li class="leading-relaxed">Background or strong interest in Generative AI, LLMs, or AI application development.</li><li class="leading-relaxed">Prior experience in game tech, mobile games, or performance-optimized applications.</li></ul>

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Daybreak

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The Customer Service Representative (Temp) supports players by resolving issues in the Customer Service Department. Responsibilities include championing customer service, responding to CRM tickets for various issues like missing items, purchase problems, and account recoveries. The role requires timely and friendly communication, detailed documentation, log analysis, and moderating game servers. Candidates should have 1+ years of customer service experience, knowledge of online gaming communities, Microsoft Office, and CRM systems like Zendesk, along with strong problem-solving and communication skills.

Make your mark at Daybreak Games and take your place in games history! Here at Daybreak, we make games that bring people together. Together we have built and introduced some of the most famed and beloved gaming franchises to millions of players worldwide including H1Z1®, DC Universe™ Online, PlanetSide®, EverQuest®, Lord of the Rings Online, & Dungeons & Dragons Online.

QA Analyst (Temp)

Staff Accountant (Temp)

Director of Human Resources

Associate Software Engineer, Platform

Senior Publishing Producer

Creative Director

Customer Service Manager

THE OPPORTUNITYThe Customer Service Representative (Temp) is responsible for supporting players and works diligently to resolve any issues that customers may be experiencing in the Customer Service Department reporting to the Manager, Customer Service, this position will be responsible for:Day to Day Responsibilities<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Champion outstanding customer service for all players while maintaining a customer comes first mindset</li><li class="leading-relaxed">Assist customers by responding to CRM ticket ingress-subjects often include (but are not limited to); Missing items, content anomalies, keeping the peace' by upholding the Terms of Service and the Code of Conduct, purchase issues, account recoveries, connection or computer related issues, and general billing questions</li><li class="leading-relaxed">Communicate with players in a timely, helpful, and friendly manner</li><li class="leading-relaxed">Document each ticket with relevant information pertaining to the issue and resolution</li><li class="leading-relaxed">Detailed log analysis and metrics research to accurately investigate, diagnose and resolve player issues</li><li class="leading-relaxed">Utilize internal and third-party tools to moderate the game servers, ensuring fair play</li><li class="leading-relaxed">Render policy and judgment calls; use discretion to prescribe disciplinary action in accordance with set guidelines</li><li class="leading-relaxed">Communicate game issues to team members</li><li class="leading-relaxed">Develop and acquire game knowledge to become proficient with Daybreak Games' portfolio of games</li><li class="leading-relaxed">Multi-task and troubleshoot cross-platform problems</li><li class="leading-relaxed">Troubleshoot basic computer and connection issues</li></ul>Experience and Qualifications<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">1+ years' experience as a Customer Service Representative</li><li class="leading-relaxed">High School diploma or equivalent experience</li><li class="leading-relaxed">Experience with online gaming communities, either as a player or industry work</li><li class="leading-relaxed">Knowledge of Microsoft Windows and Microsoft Office products (Outlook, Word, and Excel)</li><li class="leading-relaxed">Knowledge of CRM systems such as Zendesk</li><li class="leading-relaxed">Working knowledge of using a calm demeanor to handle escalating situations with impartiality</li><li class="leading-relaxed">Excellent and effective problem solving and time management skills</li><li class="leading-relaxed">Effective verbal communication and written skills</li><li class="leading-relaxed">Creative problem-solver, self-driven with a strong work ethic</li><li class="leading-relaxed">A passion for game development and technology</li></ul>Pluses<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Knowledge of Daybreak Games' titles</li><li class="leading-relaxed">Knowledge of an array of video games on PC and consoles</li><li class="leading-relaxed">Knowledge of Game development</li></ul>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.