Activate Games

Game Facilitator (Store Associate - PT)

Game Facilitator (Store Associate)

Shipper/Receiver

Customer Care Representative

Market Development Leader

Activate is seeking a part-time Game Facilitator (Store Associate) for its Roseville, Minnesota location. This role involves facilitating interactive games, assisting customers at check-in, and maintaining the facility. The ideal candidate thrives in a fast-paced environment, is confident in social situations, and is responsible for ensuring an excellent customer experience through game observation, support, and facility upkeep. Flexibility for evening, weekend, and holiday shifts is required.

Team Lead (Store Supervisor)

<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">EnterTheGame</h1><p class="my-4 text-gray-700 leading-relaxed">Activate is a technology company building interactive gaming facilities across US, Canada, and into global markets. We take entertainment into the future by fusing technology and physical activity to create live-action gaming experiences. To learn more about us, click here and follow us on Instagram and Facebook @activategames.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Position Overview:</h2><p class="my-4 text-gray-700 leading-relaxed">The key aspects of this position involve facilitation of the games, assisting customers at check-in, and ongoing upkeep of games and the facility. This job is dependent on an individual’s ability to thrive in a fast-paced work environment and confidence in social situations. We are hiring for part-time position at our Roseville store located at 1955 County Road B2 W, Unit 10.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Duties and Responsibilities:</h2><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Game Facilitation</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Be professional in thought, language, and action</li><li class="leading-relaxed">Exemplify excellence in facilitation, giving customers a great experience</li><li class="leading-relaxed">Brief new groups thoroughly but concisely prior to the start of their experience</li><li class="leading-relaxed">Observe customers in the gaming area and provide an explanation, if necessary</li><li class="leading-relaxed">Participating with customers in games if needed to ensure customers have an excellent experience</li><li class="leading-relaxed">Monitor and be attentive to game play, giving timely aid as necessary</li><li class="leading-relaxed">Handling any malfunctions with support of the Team Leads</li><li class="leading-relaxed">Maintain a clean and comfortable work environment</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Check-In Facilitation</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Warmly greet customers when entering or leaving establishment</li><li class="leading-relaxed">Verify appointment times and explain the check-in process</li><li class="leading-relaxed">Handle cash, debit, credit, or gift card transactions with customers</li><li class="leading-relaxed">Issue receipts, and wristbands</li><li class="leading-relaxed">Answer customer inquiries and involve a Team Lead if the answer is not sufficient</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Maintenance and Inventory</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Cleaning facility and washrooms as needed: dusting, vacuuming, using cleaning supplies, etc.</li><li class="leading-relaxed">Painting around the main facility, as needed</li><li class="leading-relaxed">Aiding Team Lead in checking inventory of merchandise</li><li class="leading-relaxed">Resetting and disinfecting wristbands</li><li class="leading-relaxed">Cleaning and disinfecting available lockers and lounge</li><li class="leading-relaxed">Notifying Team Leads immediately of game failures or malfunctions</li><li class="leading-relaxed">Touching up equipment; gluing props, and other unskilled tasks</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Qualifications:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">1 year of customer service experience is considered an asset</li><li class="leading-relaxed">Must be flexible and available to work evenings, weekends, and holidays</li><li class="leading-relaxed">Strong communication skills, multi-tasking, and time management skills</li><li class="leading-relaxed">Must be a people person - energetic, friendly and outgoing, with the ability to command attention in a crowd of people</li><li class="leading-relaxed">Must be willing to work various shifts starting as early as 8 am and ending as late as 1 am (leaders will work within given availability)</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Working Environment</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Capacity to lift and carry merchandise, supplies and equipment weighing up to a certain limit, as required for stocking shelves, organizing inventory, and completing store task</li><li class="leading-relaxed">Capability to bend, stoop, and reach to access merchandise, perform cleaning and maintenance tasks, and ensure the overall presentation and organization of the store</li><li class="leading-relaxed">While performing the duties of this job, you may be required to sit, stand, walk, reach with your hands and arms, stoop, kneel, crouch, crawl, and communicate with others for long periods of time</li><li class="leading-relaxed">Must be capable of lifting weight up to 50 lbs. consistently and standing for extended periods, typically 8 hours</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Perks:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Competitive wage</li><li class="leading-relaxed">Opportunities for advancement</li><li class="leading-relaxed">Casual dress</li><li class="leading-relaxed">Fun and dynamic work environment</li><li class="leading-relaxed">On-site parking</li></ul><p class="my-4 text-gray-700 leading-relaxed">Successful completion of a criminal record check is a condition of employment for this position.</p><p class="my-4 text-gray-700 leading-relaxed">Activate is an equal-opportunity employer. All qualified applicants will be considered for employment. Activate is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation for a protected characteristic, contact hr@playactivate.com, which is an email monitored for this purpose.</p><p class="my-4 text-gray-700 leading-relaxed">We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.</p>

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Vimeo

Sr. Customer Marketing Manager

Nasdaq

QA Specialist – CI/CD and Integration

Corporate Development Analyst

AI & Technical Training Lead

Senior Product Delivery Specialist

UX Designer - AI Products

Creative Production Assistant

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Vimeo is seeking a strategic and results-driven Senior Customer Marketing Manager to lead customer advocacy and engagement initiatives within its B2B SaaS environment, focusing on video solutions. This role involves building a robust customer advocacy engine through Sales-Led Growth and Product-Led Growth strategies. The manager will develop and execute programs to cultivate strong customer relationships, drive impactful advocacy, and maximize customer lifetime value, utilizing data-driven insights and innovative tools to amplify the brand and foster loyalty.

Technical Alliance Director

Sr. Partner Manager

Sr. Enterprise Account Executive

Partner Development Director (DACH)

Activations Director

Manager, Sales Development

Sr. Account Executive

Sr. Account Executive (APAC)

Instructional Designer

<p class="my-4 text-gray-700 leading-relaxed">Vimeo is the leading all-in-one video software solution for businesses. We empower organizations of all sizes to create, manage, and share high-quality video content to drive engagement, communication, and growth. From live streaming and video editing to hosting and analytics, Vimeo provides a comprehensive platform for businesses to leverage the power of video. We are dedicated to fostering a vibrant community of creators and businesses, and we are looking for a passionate Customer Marketing Manager to help us amplify their stories.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Role Overview:</h2><p class="my-4 text-gray-700 leading-relaxed">We are seeking a strategic and results-driven Senior Customer Marketing Manager to champion our customer advocacy and engagement initiatives within Vimeo's dynamic B2B SaaS environment, focused on video solutions. Leveraging a blend of Sales-Led Growth and Product-Led Growth strategies, you will be instrumental in building a robust customer advocacy engine. You'll be responsible for developing and executing comprehensive strategies to cultivate strong customer relationships, drive impactful advocacy, and maximize customer lifetime value. Utilizing data-driven insights and innovative tools, you will build and manage programs that amplify our brand, foster loyalty, and drive tangible business outcomes. This role reports directly to our Director Customer Marketing.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Responsibilities:</h2><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Develop and Execute Customer Advocacy Programs (SLG & PLG focused):</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Design and implement strategic customer advocacy programs that drive referrals, testimonials, case studies, and user-generated (video) content tailored to both sales-driven and product-driven customer journeys specific to Vimeo's video solutions.</li><li class="leading-relaxed">Utilize Deeto or similar platforms to manage, scale, and gamify advocacy initiatives to track program performance and optimize engagement.</li><li class="leading-relaxed">Identify and cultivate key customer advocates, building strong relationships and fostering a community of brand champions across various user segments, including those who utilize Vimeo for internal communications, marketing, live events and filmmaking.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Case Study Development and Management:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Shape Customer Story strategy ensuring that each of Vimeo’s business verticals are represented across marketing material and campaigns.</li><li class="leading-relaxed">Proactively identify and develop compelling customer success stories and video case studies that highlight the value of Vimeo's video platform to each buyer persona.</li><li class="leading-relaxed">Manage the end-to-end case study process, including customer interviews, video content creation, and distribution.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Customer Review Management (G2, Trustpilot, etc.):</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Develop and execute strategies to drive positive customer reviews and ratings on platforms like G2, Trustpilot, and other relevant review sites, focusing on Vimeo's strengths in video solutions.</li><li class="leading-relaxed">Monitor and respond to customer reviews, addressing both positive and negative feedback promptly and professionally.</li><li class="leading-relaxed">Analyze review data to identify trends and insights that can inform product development and customer experience improvements related to video workflows.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Customer Engagement and Retention:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Develop and execute targeted customer communication strategies to enhance engagement and retention, focusing on sales-driven and product-driven video creation and distribution touchpoints.</li><li class="leading-relaxed">Create and manage customer feedback loops to gather insights and identify areas for improvement, particularly related to video platform usage and sales effectiveness.</li><li class="leading-relaxed">Plan and execute customer events, webinars, and other engagement activities to foster community and build relationships, focusing on demonstrating Vimeo's video capabilities and sales enablement.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Content Creation and Management (Video First):</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Lead the development of compelling customer success stories, case studies, and testimonials, with a strong emphasis on leveraging video content to drive advocacy and engagement across various marketing channels.</li><li class="leading-relaxed">Strategically manage and curate customer-generated video content, ensuring alignment with brand messaging and maximizing its impact across marketing channels.</li><li class="leading-relaxed">Establish and maintain consistent messaging and brand alignment across all customer-facing communications, acting as a brand guardian to ensure quality and effectiveness.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Performance Measurement and Reporting:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Define and track key performance indicators (KPIs) for customer advocacy, video case study production, and review management programs.</li><li class="leading-relaxed">Analyze data and generate reports to measure program effectiveness and identify areas for optimization, focusing on demonstrating ROI and impact on sales and product adoption of Vimeo's video tools.</li><li class="leading-relaxed">Provide regular, data-driven updates and strategic insights to senior management, demonstrating the impact of customer marketing on key business objectives, highlighting wins and areas for improvement, and influencing future strategy.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Cross-Functional Collaboration:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Work closely with sales, product, and customer success teams to align customer marketing initiatives with overall business goals, particularly in the context of SLG and PLG strategies within the video space.</li><li class="leading-relaxed">Spearhead the integration of customer advocacy into broader marketing campaigns, ensuring alignment with product messaging and sales enablement strategies.</li><li class="leading-relaxed">Collaborate with customer success and product teams to strategically identify power users, transforming them into enthusiastic brand advocates.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Qualifications:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor's degree in marketing, communications, or a related field.</li><li class="leading-relaxed">5 - 7 years of experience in customer marketing, advocacy, or related roles, ideally within a B2B SaaS environment.</li><li class="leading-relaxed">Proven track record of developing and executing successful customer advocacy programs, with experience in both SLG and PLG models.</li><li class="leading-relaxed">Experience managing customer reviews and ratings on platforms like G2, Trustpilot, etc.</li><li class="leading-relaxed">Experience producing case studies.</li><li class="leading-relaxed">Experience using customer advocacy platforms like Deeto, Influitive, or similar tools.</li><li class="leading-relaxed">Strong understanding of customer engagement and retention strategies within a SaaS context.</li><li class="leading-relaxed">Excellent communication, interpersonal, and presentation skills.</li><li class="leading-relaxed">Data-driven mindset with strong analytical and reporting skills.</li><li class="leading-relaxed">Ability to work independently and collaboratively in a fast-paced, dynamic environment.</li><li class="leading-relaxed">Experience with CRM software like Salesforce or Hubspot.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Preferred Qualifications:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience in SaaS technology, preferably with a PLG/SS and Sales-Led Growth model, video experience a plus.</li><li class="leading-relaxed">Experience with marketing automation platforms.</li><li class="leading-relaxed">Experience leading a customer advocacy program from the ground up in a B2B SaaS setting.</li><li class="leading-relaxed">Experience marketing to decision-makers in an industry-agnostic business. Experience with finserv, healthcare, e-learning, retail, technology, and marketing all a plus.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Base Salary Range:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">NYC Metro, Bay Area, Seattle, & Los Angeles: $143,000 - $197,000</li><li class="leading-relaxed">All other US cities outside above metro areas: $128,700 - $177,300</li></ul><p class="my-4 text-gray-700 leading-relaxed">Base salary is just one component of Vimeo’s total rewards philosophy. We offer a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base! We also offer paid time off, generous 401k match, commuter benefits, Health Savings Account (HSA), Flexible Spending Account (FSA), fertility reimbursement, group term life insurances, wellbeing resources, and more.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Us:</h2><p class="my-4 text-gray-700 leading-relaxed">Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at <a href="https://www.vimeo.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">www.vimeo.com</a>.</p><p class="my-4 text-gray-700 leading-relaxed">Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.</p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

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Game Facilitator (Store Associate - PT)

Game Facilitator (Store Associate)

Game Facilitator (Store Associate)

Game Facilitator (Store Associate)

Game Facilitator (Store Associate)

Shipper/Receiver

Game Facilitator (Store Associate)

Customer Care Representative

Market Development Leader

Job Details