Adobe

Sr. Big Data Engineer, Profile Ingestion

Senior DevOps / Platform Engineer

AI Controls Engineer

International Captain

Director, Engineering Program Management - AI Platforms & Globalization

Group Product Marketing Manager - Students

Senior Digital Strategist - AI Adoption

Information Retrieval Engineer

Applied Scientist - Multimodal Guardrails & Evaluation

Adobe Experience Platform helps customers centralize and standardize customer data for 360-degree profiles, enabling data science and governance for real-time personalized experiences. The Unified Profile Services team builds robust, real-time microservices to collect, manage, and synthesize petabytes of data, providing insights for delightful real-time experiences. The Senior Big Data Engineer will join an autonomous Scrum team to design, build, deploy, and maintain distributed, resilient, scalable, and highly available services, focusing on quality, security, and cost efficiency. They will collaborate on business requirements, perform on-call duties, share knowledge, and research new technologies.

Applied Scientist - Multimodal Generative Modeling - IP Safeguards

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Opportunity</h2>Adobe Experience Platform is the Adobe solution that helps customers to centralize and standardize their customer data and content across the enterprise powering 360-degree customer profiles, enabling data science and data governance to drive real-time personalized experiences. With Experience Platform, enterprises will be able to apply completely coordinated marketing and analytics solutions for driving meaningful customer interactions. The Unified Profile Services team is the core of the Adobe Experience Cloud platform. We provide robust, real-time microservices to our customers.We help thousands of customers collect, manage and synthesize petabytes of data with high fidelity and velocity. We help them make sense of that data, get insights and run algorithms, so they can deliver delightful experiences in real-time, every time. If building new secure micro-services in the cloud based on open-source technologies at large-scale is something you’re into or even might interest you, let’s share some thoughts, we’d like to meet!Learn more:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">https://www.adobe.com/experience-platform.html</li><li class="leading-relaxed">https://www.adobe.io/apis/experienceplatform/home.html</li><li class="leading-relaxed">https://experienceleague.adobe.com/docs/experience-platform/rtcdp/overview.html?lang=en</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What you'll Do</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You will join an autonomous and diverse Scrum team, assembled to craft, build and deliver distributed, resilient, scalable, highly available services and software components that compose our stack. We are accountable for the design, implementation, deployments, maintenance and uptime, with a constant focus on quality, security and cost efficiency.</li><li class="leading-relaxed">Collaborate with other peer groups and roles to transpose business requirements into feature specs, establish integration design, resolve dependencies and adopt best-practices.</li><li class="leading-relaxed">Perform on-call activities, on rotation with the rest of the team.</li><li class="leading-relaxed">Share knowledge via mentoring, presentations, blogs and conference.</li><li class="leading-relaxed">Research, prototype and stay up to date with the evolution of the industry.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What you need to succeed</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">7+ years of commercial software development experience</li><li class="leading-relaxed">Solid development skills in Java / Scala with confirmed experience of writing clear, high-quality and well-documented code for building high-scale high-performance and secure services.</li><li class="leading-relaxed">Experience in RDBMS & NOSQL database, web services, micro-services, REST, OOD, SLC, CI/CD, source control tools, DevOps principles, observability. Familiarity with distributed computing systems, Cloud infrastructures, Spark, Akka, Kafka, Kubernetes, is a huge plus!</li><li class="leading-relaxed">Adaptable to changing priorities, accepting challenges, learning new technologies, prototyping new ideas, delivering viable solutions within defined time boundaries.</li><li class="leading-relaxed">Good English level: written and spoken</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Adobe</h2>Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.Let’s Adobe togetherAt Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our <a href="https://www.adobe.com/adobe-for-all.html#:~:text=and%20culture.-,Our%20company%20values.,-As%20we%20look" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">values and culture</a>, <a href="https://www.adobe.com/corporate-responsibility.html" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">focus on people, purpose and community</a>, <a href="https://www.adobe.com/diversity.html" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Adobe for All</a>, comprehensive <a href="https://benefits.adobe.com/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">benefits programs</a>, the <a href="https://blog.adobe.com/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">stories we tell</a>, the <a href="https://blog.adobe.com/en/topics/customer-stories" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">customers</a> we serve, and how you can help us advance our mission of empowering everyone to create.Adobe is proud to be an <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Equal Employment Opportunity</a> employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. <a href="https://www.adobe.com/content/dam/cc/en/careers/pdfs/executed-eeo.pdf" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Learn more.</a>Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email <a href="mailto:accommodations@adobe.com" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">accommodations@adobe.com</a> or call +1 408-536-3015.AI Use Guidelines for Interviews:Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about <a href="https://careers.adobe.com/us/en/ai-and-your-hiring-experience" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">AI in the hiring experience</a>.

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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Agoda

WFM Capacity/ Senior Capacity Planner (KUL Based Only)

Indirect Tax Manager- Advisory Focused

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Agoda, part of Booking Holdings, is seeking a Capacity Planner to join its Customer Experience Group's WFM team in Kuala Lumpur. This specialist role focuses on forecasting and operational capacity performance analysis to support front-line operations, ensuring customer SLA targets and business objectives are met. The planner will create medium and short-term forecasts, manage shrinkage, plan resource levers, and engage with stakeholders to drive continuous improvement in customer and partner support processes.

Begin your journey with Agoda. Join us: careersatagoda.com

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Agoda</h2>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Get to Know our Team:</h2>The Customer Experience Group of Agoda effectively serves our customers and partners to ensure satisfying results. This great task is accomplished with the support of our Global Service Vertical team. We serve as the backbone for Customer Experience Group’s global operations. Our team is comprised of project managers, process owners, analysts, and talent management. Together we work nonstop to improve the quality and efficiency of our customer and partner support processes. Working with the Global Service Vertical team is a great opportunity to collaborate with various stakeholders and develop initiatives with our sister companies and external partners all over the world. We are a very data-driven environment, eager to move fast and learn through experimentation. A clear focus on supporting our customers and partners is bolstered by a strong, entrepreneurial culture that enriches us and Agoda’s business performance.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Opportunity:</h2>The Capacity Planner role (CP) operates as a specialist role within CEG’s WFM team. Providing support, through forecasting and operational capacity performance analysis, to the CEG front line operations. The CP is a ‘subject matter expert’ in WFM, in this way the role holders support CEG balance the demands to customer SLA targets and business objectives.The goal of this role is to forecast the contact center contact demand, executing and recommending appropriate resource and demand interventions, to enable SLAs to be realized in line with strategic business guidance, and providing support to Associate Capacity Planners and Capacity Planners.The CP plays an important role across the broader WFM team and CEG operations, to enable a continuous improvement culture. In doing this, it is common that the CP will be involved in collecting and providing feedback on common challenges, supporting change initiatives, and providing input and feedback to enable a smoother and more consistent delivery of SLAs.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Activities Performed on the job:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Medium and short-term forecasting</li><li class="leading-relaxed">Create medium term forecast (4-12 weeks) based on latest HC model FC, considering latest demand and AHT trends</li><li class="leading-relaxed">Calculate daily and hourly HC requirement (per channel) to be used by Schedule Planners in roster planning</li><li class="leading-relaxed">Create short-term forecast (0-4 weeks) to see possible short falls on staffing based on actual scheduled HC</li><li class="leading-relaxed">Shrinkage planning</li><li class="leading-relaxed">Manage planned shrinkage (external and internal) based on team’s capacity</li><li class="leading-relaxed">Communicating any increase or decrease in planned shrinkages to stakeholders e.g., Ops teams, LnD, etc.</li><li class="leading-relaxed">Levers planning</li><li class="leading-relaxed">Planning overflow of supply (FL support, Chameleon) based on over or under supply of HC vs requirement</li><li class="leading-relaxed">Planning of demand suppression in the form of demand levers</li><li class="leading-relaxed">Stakeholder Engagement:</li><li class="leading-relaxed">Collaborate with key stakeholders (e.g., CST Service Delivery Managers, LnD, wider WFM team) outside bi-weekly meetings regarding medium and short-term forecasting, shrinkage planning, possible agent behavior issue based on data.</li><li class="leading-relaxed">Present in bi-weekly meetings discussing the review and learnings in the past 2 weeks and preview of what to expect in the next 8 weeks, including recommendations on how to eliminate/minimize possible pain points in delivering business requirements.</li><li class="leading-relaxed">Participate with added value in meetings and engagements with key stakeholders (e.g., CEG tech Team, Regional Managers and wider WFM team).</li><li class="leading-relaxed">Other non-core tasks:</li><li class="leading-relaxed">Support new team members and interns.</li><li class="leading-relaxed">Process improvement</li><li class="leading-relaxed">Other activities as defined by WFM Manager.</li><li class="leading-relaxed">Prepare related WFM report</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Nice to have</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience in capacity planning within/outside contact center environment</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Competencies Required:</h2>| Competencies | Descriptions || --- | --- || Agoda & function specific processes | || Analytical Ability & Problem Solving | Is able to visualize, articulate, conceptualize, or solve both complex and uncomplicated problems using the data available. || Data analysis | Use analytical and logical reasoning to examine the data available, including data mining, business intelligence, and data visualization. || Data driven strategy | Creates and executes strategy based on data with focus on what is driving our business and defines he tactical elements of the strategy. || Decision making ability | Set a course of action purposely chosen from different alternatives to achieve company objectives. || Effective communication (Verbal and written) | Delivers, receives, and interprets ideas and information, presents information appropriately to a diverse range of audiences, and influences partner decisions Excel/Power Point Skills || Presentation | Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. || Process Improvement | Organize, evaluate, plan, and implement improvements in our internal and external processes and practices. Actively work on creating better processes once changes take place. || Result driven | Driving high standards to accomplish challenging goals. Works hard to achieve them. || Time / workload management & prioritization | Creating a work environment where tasks and responsibilities are accomplished successfully within the time available. |<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Expectations - Behaviors and Values:</h2>| Behavior | Definition || --- | --- || Continuous improvement | Regularly identifies improvement opportunities, quantifies them, and follows through to measurable/demonstratable outcomes. Embraces both successes and failures to learn and maximize the benefit. Embraces and drives change, is open and supportive of improvement opportunities identified by others. || Deliver better together | Collaborates and engages with colleagues and broader Agoda teams to share ideas and learning and work together toward shared ambitions. Is respectful to colleagues, open to different perspectives /viewpoints, and positively contributes to discussions. || Enable others` success | Is committed to building and nurturing a culture of frequent feedback, coaching and career development. Provides clarity on accountabilities and goals and progress. Regularly takes the opportunity to connect and align teams and team members to the Agoda/CEG strategy, making these relevant and digestible. |<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Qualifications, Experience and Training Required:</h2>| Qualifications | High-level written & verbal language/communication skills. Intermediate or above computer literacy (MS Excel particularly) High level problem solving / analytical reasoning skills. Working knowledge on the basics of WFM functions and terminologies || --- | --- || Experience | Experience in contact center workforce planning OR other relatable supply and demand forecasting OR contact center manager experience with operational understanding of WFM capacity planning benefits. || Trainings | OJT, capacity planning onboarding, high level training on other WFM functions |Location: The role is to be based out of Kuala Lumpur Only. No visa & relocation will be provided.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Discover more about working at Agoda</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Agoda Careers <a href="https://careersatagoda.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://careersatagoda.com</a></li><li class="leading-relaxed">Facebook <a href="https://www.facebook.com/agodacareers/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://www.facebook.com/agodacareers/</a></li><li class="leading-relaxed">LinkedIn <a href="https://www.linkedin.com/company/agoda" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://www.linkedin.com/company/agoda</a></li><li class="leading-relaxed">YouTube <a href="https://www.youtube.com/agodalife" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://www.youtube.com/agodalife</a></li></ul>Equal Opportunity EmployerAt Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our <a href="https://careersatagoda.com/privacy-statement" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">privacy policy</a>.DisclaimerWe do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.