Adyen is a technology company that provides a single platform to accept payments anywhere in the world through any sales channel. Driven by a vision to improve customer experience, streamline processes, and ultimately increase revenue, Adyen enables businesses to process payments across online, mobile, and Point-of-Sale (POS) with over 250 payment methods in 187 transaction currencies. Over 3,500 businesses use the Adyen payment platform, including Facebook, Airbnb, Spotify, Groupon, Evernote, Booking.com, Yelp, Vodafone, Mango, Abercrombie &amp; Fitch, O’Neill, and KLM. Adyen is headquartered in Amsterdam, with offices in San Francisco, São Paulo, Singapore, London, Paris, Berlin, Stockholm, Madrid, and Boston.

Adyen

Account Manager

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Adyen is seeking a proactive and adaptable Account Manager to join their team in Brussels. This role involves managing relationships with innovative Belgian and international merchants, driving commercial growth, and providing impactful payments insights. The Account Manager will own customer relationships, identify expansion opportunities, and add value-adding products. The ideal candidate is a strategic, data-driven thinker with strong communication and time management skills, eager to work in a fast-paced, entrepreneurial environment.

Enterprise Account Manager

<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Account Manager</h1>This is AdyenAdyen provides payments, data, and financial products in a single solution for customers like Kinepolis, Shurgard, Smartphoto, Neuhaus, RSCA in Belgium, or Meta, Uber, H&M, and Microsoft worldwide - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.Why you should join the Belgian Adyen Account Management teamAt Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative Belgian and international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with a great deal of autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy.We are looking for a proactive and adaptable Account Manager to join our team in Brussels. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience to our Belgian, fast-growth merchants, most of them with international ambitions, finding new opportunities, and driving mutual success for Adyen and our customers.Account ManagerAs an Account Manager, you will be responsible for developing strong relationships by earning trust with our customers, and providing impactful payments insights to help them grow. Our Account Managers are empowered to own the customer relationship and provide best-in-class service to our customers. In this role, you’ll contribute to our ongoing momentum by understanding the unique customer need and identifying commercial opportunities, including expansion opportunities and the addition of value adding products. Self-motivated and resourceful, you’ll bring a strategic mindset and commercial approach to the role.Our Account Managers are encouraged to challenge each other and sharpen ideas as a team, because winning is more important than ego. In this role, you’ll get excited by working on a portfolio of merchants across a variety of verticals.You’ll work alongside a group of talented and driven Account Managers, in Belgium and abroad. Together, you’ll focus on efficiency and proactivity whilst developing customer relationships and driving commercial growth for your accounts.What You’ll Do:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Relationship management: Responsible for onboarding and growing customers with a focus on commercial growth, customer satisfaction, and reducing churn.</li><li class="leading-relaxed">Commercial acumen: Drive commercial discussions for joint accounts, while striving to meet strategic and financial targets.</li><li class="leading-relaxed">Project management: Prioritize and manage short and long term projects with varying timelines across multiple accounts, leveraging internal support teams where relevant.</li><li class="leading-relaxed">Technical Affinity: Analytical and data-driven thinker who feels comfortable with spreadsheet analysis and technical discussions about the nuances of payments.</li><li class="leading-relaxed">Collaboration: As an Account Manager, you will work closely with other Account Managers; collaborating on many different accounts across a wide range of industries.</li></ul>Who You Are:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Enjoy engaging others and developing strong working relationships internally and externally with customers.</li><li class="leading-relaxed">You're a natural-born networker and self-starter, and your communication skills make it easy for you to organize and lead customer meetings in person, over the phone, or online.</li><li class="leading-relaxed">Passionate about working on a wide portfolio of accounts and having the opportunity to learn about many aspects of the payments industry</li><li class="leading-relaxed">Eager to challenge yourself to identify commercial opportunities and drive commercial discussions with customers</li><li class="leading-relaxed">Strong time management skills and constantly looking for ways to work efficiently</li></ul>Additional Requirements:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You have work experience in a client-facing, commercial role, like account management, consulting, or in the payments industry from a merchant side</li><li class="leading-relaxed">This role is based out of our Brussels office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles.</li><li class="leading-relaxed">You have full professional written and verbal proficiency in Dutch, French and English.</li><li class="leading-relaxed">Some domestic and international travel is required.</li></ul>Our Diversity, Equity and Inclusion commitmentsOur unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!What’s next?Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. <a href="https://careers.adyen.com/how-we-hire" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Learn more about our hiring process here</a>.Don’t be afraid to let us know if you need more flexibility.Create a Job AlertInterested in building your career at Adyen? Get future opportunities sent straight to your email.<a href="https://my.greenhouse.io/users/signin?jobboard=adyen&source=jobalertpost" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Create alert</a>Apply for this job------------------<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">indicates a required field</li></ul>Autofill with MyGreenhouseFirst Name*Last Name*Email*PhoneCountry*Phone*Resume/CV*AttachAttachDropboxGoogle DriveEnter manuallyEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfCover LetterAttachAttachDropboxGoogle DriveEnter manuallyEnter manuallyAccepted file types: pdf, doc, docx, txt, rtf***Please, provide a summary of your motivations for Adyen and this role.*Do you speak Dutch, French and English on a professional level?*Select...Do you live in or around Brussels? *Select...Could you please provide an estimate of your preferred annual base salary?*Do you have a valid working permit for Belgium?*Select...Point of Data Transfer *Acknowledge/ConfirmThe information you provide when you fill out this form and which we collect during your application process will be held and used by Adyen primarily for the purposes of considering your application and your suitability for employment with us and will generally be kept for one year, unless we need to keep your data longer. You can find more information about how we handle your personal data and about your rights in our <a href="https://www.adyen.com/policies-and-disclaimer/applicant-privacy-notice" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Applicant Privacy Notice</a>.At Adyen, we strive to create an accessible and inclusive experience for all candidates. Please let our team know if you need any adjustments to the recruitment process to make it more accessible and/or inclusive to your needs.****<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Demographic Survey - Belgium</h3>Disclaimer: We invite you to complete this optional survey to help us evaluate our diversity and inclusion efforts. The data collected will help us create a workplace where diversity and inclusion is celebrated by monitoring equal opportunities and improving the early stage of our recruitment process. Your individual answers will never be visible to any Adyen employees and answers to this survey will not affect your application in any way. By submitting your answers you hereby consent to Adyen using the data for the prescribed purpose. For more information about the processing of your data and request for deletion, please have a look at the <a href="https://www.adyen.com/policies-and-disclaimer/applicant-privacy-notice" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Applicant Privacy Policy</a>._*At Adyen, we are building an organization that supports people in their many unique life situations. Knowing this information will help us make our hiring process, benefits and professional development equitable and inclusive.What is your gender identity?Select...How old are you?Select...Do you identify as a member of the LGBTIQ+ community?Select...Do you have caregiving responsibilities* such as childcare, eldercare or disability care?Select...Do you identify as having a mental or physical health condition?Select...Do you identify as neurodiverse (eg Attention Deficit Disorder, Dyslexia, Autism Spectrum Disorder)?Select...Do you consider yourself part of an under-represented group? (This may relate to elements of identity such as gender, sexual orientation, race or ethnicity, neurodiversity, disability and/or other elements of identity not listed here)Select...***Submit application

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Job Details