<p>Adyen is a technology company that provides a single platform to accept payments anywhere in the world through any sales channel. Driven by a vision to improve customer experience, streamline processes, and ultimately increase revenue, Adyen enables businesses to process payments across online, mobile, and Point-of-Sale (POS) with over 250 payment methods in 187 transaction currencies. Over 3,500 businesses use the Adyen payment platform, including Facebook, Airbnb, Spotify, Groupon, Evernote, Booking.com, Yelp, Vodafone, Mango, Abercrombie &amp; Fitch, O’Neill, and KLM. Adyen is headquartered in Amsterdam, with offices in San Francisco, São Paulo, Singapore, London, Paris, Berlin, Stockholm, Madrid, and Boston.</p><p><br></p>

Adyen

Enterprise Account Manager

Manager, Account Management - Digital

Public Relations Manager

Account Manager

Team Lead Account Management DACH

Team Lead Account Management

Manager, Account Management

Adyen is seeking a proactive and adaptable Enterprise Account Manager to join their team in Munich. This role involves managing relationships with international merchants, driving commercial discussions, and acting as a strategic consultant to help customers grow. The ideal candidate will have 3-6 years of experience in account or product management, strong communication skills in German and English, and a strategic, commercial approach to client success. You will work in a fast-paced, entrepreneurial environment, contributing to Adyen's global expansion.

Manager - Account Management

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">This is Adyen</h3><p class="my-4 text-gray-700 leading-relaxed">Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Why you should join the Adyen Account Management team</h3><p class="my-4 text-gray-700 leading-relaxed">At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy. We are looking for a proactive and adaptable Account Manager to join our team. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Enterprise Account Manager</h3><p class="my-4 text-gray-700 leading-relaxed">As an Account Manager, you will be responsible for developing strong relationships by earning trust with our customers, and providing impactful payments insights to help them grow. Our Account Managers are empowered to own the customer relationship and provide best-in-class service to our customers. In this role, you’ll contribute to our ongoing momentum by understanding the unique customer need and identifying commercial opportunities, including expansion opportunities and the addition of value adding products. Self-motivated and resourceful, you’ll bring a strategic mindset and commercial approach to the role.</p><p class="my-4 text-gray-700 leading-relaxed">Sounds exciting? Keep reading!</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You’ll Do:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Relationship management: Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders. Develop a global network of people within Adyen and work collaboratively across cultures and time zones</li><li class="leading-relaxed">Commercial acumen: Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts</li><li class="leading-relaxed">Strategic consultation: Act as the human dimension of Adyen’s product, delivering expertise, education, and payment guidance to customers. Position Adyen as a trusted partner and use data to tell compelling stories</li><li class="leading-relaxed">Project management: Prioritize and execute on short and long term projects with varying timelines across multiple accounts</li><li class="leading-relaxed">Feedback: Be the voice and champion for your customer internally and serve as a feedback loop</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Who You Are:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">3-6 years of experience in an account management / product management role or complex enterprise software, technical infrastructure or financial services (specifically payments) role</li><li class="leading-relaxed">Enjoy engaging others and developing strong working relationships at all levels of management</li><li class="leading-relaxed">Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions</li><li class="leading-relaxed">Skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals</li><li class="leading-relaxed">Comfortable synthesizing complex data sets and using data to tell a story</li><li class="leading-relaxed">You have professional written and verbal proficiency in German and English</li><li class="leading-relaxed">Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Additional points:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles.</li><li class="leading-relaxed">Domestic and international travel required</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Our Diversity, Equity and Inclusion commitments</h3><p class="my-4 text-gray-700 leading-relaxed">Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What’s next?</h3><p class="my-4 text-gray-700 leading-relaxed">Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. <a href="https://careers.adyen.com/how-we-hire" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Learn more about our hiring process here</a>. Don’t be afraid to let us know if you need more flexibility.</p>

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Enterprise Account Manager

Manager, Account Management - Digital

Public Relations Manager

Account Manager

Team Lead Account Management DACH

Team Lead Account Management

Team Lead Account Management

Account Manager

Manager, Account Management

Job Details