Begin your journey with Agoda. Join us: careersatagoda.com

Agoda

[Relocation Support Provided] Customer Experience Specialist - Korean Speaking

WFM Capacity/ Senior Capacity Planner (KUL Based Only)

Manager, Collections (Bangkok Based, Relocation Provided)

Cash Management & Treasury Operations Specialist (Bangkok Based, Relocation Provided)

Regional Customer Service Manager - Quality Assurance (Bangkok or Kuala Lumpur based)

FP&A Senior Analyst

Finance Operations Solution Senior Analyst (Bangkok Based)

Account Receivable Senior Analyst

Customer Experience Team Manager - Chinese Team (based in Foshan)

As a Customer Experience Specialist in Bangkok, Thailand, supporting Korean and English, you will build strong problem-solving and communication skills, support customers and partners from multiple countries and cultures, and join a data-driven, fast-learning team. You will deliver outstanding service via phone, email, and chat, handle high volumes of inquiries, take end-to-end ownership of booking issues, and work towards achieving individual and team KPIs. This role involves working rotational shifts, including weekends and public holidays, and offers a hybrid work model.

Indirect Tax Advisory Manager- BPD

About AgodaAt Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.Our Purpose – Bridging the World Through TravelWe believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.At Agoda, we believe our people are our strength. We work hard and have fun, and we choose people who are dedicated to making things great.Get to Know Our TeamAgoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 16 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly, doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support.The OpportunityAs a Customer Experience Specialist, supporting Korean and English, you will:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Build strong problem-solving and communication skills that open doors to many future roles</li><li class="leading-relaxed">Support customers and partners from multiple countries and cultures, gaining truly global experience</li><li class="leading-relaxed">Join a data-driven, fast-learning team that experiments, improves, and shares feedback openly</li></ul>In this Role, you'll get to:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Deliver outstanding service to guests and partners via phone, email, and chat</li><li class="leading-relaxed">Handle a high volume of inquiries and deliver accurate, timely resolutions</li><li class="leading-relaxed">Take end-to-end ownership of booking issues (e.g. changes, cancellations, payments, and other customer queries)</li><li class="leading-relaxed">Work towards achieving individual and team KPIs (e.g. quality, productivity, customer satisfaction, etc.)</li><li class="leading-relaxed">Apply Agoda policies and procedures in a fair and consistent way</li><li class="leading-relaxed">Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases</li><li class="leading-relaxed">Safeguard customer data and maintain strict confidentiality at all times</li><li class="leading-relaxed">Work rotational shifts (including mornings, evenings, and nights) to support a 24/7 global operation</li><li class="leading-relaxed">As part of a rotating shift schedule, you’ll occasionally work weekends and public holidays, planned in advance with your team</li><li class="leading-relaxed">Enjoy Agoda's Hybrid work model, i.e. primarily work-from-home, with on-site collaboration days roughly 1 week out of every 8 weeks</li></ul>Core Skills and Competencies<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A bachelor's degree is required</li><li class="leading-relaxed">Strong customer focus and a genuine desire to help others</li><li class="leading-relaxed">Excellent spoken and written Korean skills, and Business level of English</li><li class="leading-relaxed">Ability to stay calm, accurate, and professional under pressure</li><li class="leading-relaxed">Good problem-solving skills, using guidelines and data to make decisions effectively</li><li class="leading-relaxed">Flexibility to adapt to new tools, processes, and feedback</li><li class="leading-relaxed">Ability to manage time and priorities in a fast-paced, high-volume environment</li><li class="leading-relaxed">Reliability, integrity, and a positive, collaborative attitude</li></ul>Nice to Have<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Prior working experience in customer support, contact center, or service roles</li><li class="leading-relaxed">Experience in travel, e-commerce, hospitality, or BPO is a plus</li><li class="leading-relaxed">Experience working with international customers or partners</li><li class="leading-relaxed">Familiarity with contact center, CRM, or ticketing systems</li><li class="leading-relaxed">Additional language skills beyond the core required language for the role if any</li></ul>Why Agoda<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Hybrid work - Starting 4th months, working from home for 7weeks + working from office for 1 week (8weeks cycle)</li><li class="leading-relaxed">Competitive compensation with performance-based incentives</li><li class="leading-relaxed">Annual discretionary performance bonus</li><li class="leading-relaxed">Health insurance and other locally competitive benefits</li><li class="leading-relaxed">Agoda travel discounts and special rates on accommodation and related products</li><li class="leading-relaxed">Work from anywhere for up to 30 days per year</li><li class="leading-relaxed">Structured training, coaching, and clear performance metrics</li><li class="leading-relaxed">Opportunities to grow your career within the Customer Experience Group or across Agoda</li><li class="leading-relaxed">An inclusive, international work environment where your ideas and feedback are valued</li><li class="leading-relaxed">Agoda choice(welfare points)</li><li class="leading-relaxed">$400 USD allowance to set up your home office(one time payment)</li><li class="leading-relaxed">Daily snack + coffee machine</li></ul>Hiring Process:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Application Review - 1st Interview with HR - Job aptitude test - 2nd interview with Hiring Manager - Final decision & Offer</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Discover more about working at Agoda</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Agoda Careers <a href="https://careersatagoda.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://careersatagoda.com</a></li><li class="leading-relaxed">Facebook <a href="https://www.facebook.com/agodacareers/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://www.facebook.com/agodacareers/</a></li><li class="leading-relaxed">LinkedIn <a href="https://www.linkedin.com/company/agoda" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://www.linkedin.com/company/agoda</a></li><li class="leading-relaxed">YouTube <a href="https://www.youtube.com/agodalife" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://www.youtube.com/agodalife</a></li></ul>Equal Opportunity EmployerAt Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our <a href="https://careersatagoda.com/privacy-statement" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">privacy policy</a>.DisclaimerWe do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Rockstar Jobs

EA Jobs

Playstation Jobs

Ubisoft Jobs

Epic Game Jobs

Riot Jobs

CDPR Jobs

Krafton Jobs

Twitch Jobs

Larian Jobs

Wargaming Jobs

Naughty Dog Jobs

Netflix Jobs

Supercell Jobs

Zynga Jobs

Test your Unity Animations knowledge with this quiz! Explore concepts like Animator Controller, Blend Trees, and many more.

Test your Unity UI knowledge with this quiz! Explore essential concepts like Canvas, EventSystem and many more. 

Challenge yourself with this Unity Input System quiz! Test your skills in input mapping, device handling, and action events.

Take your Unity skills to the next level with Part 3 of this quiz, covering scripting, physics, rendering, and performance optimization!

Test your Unity expertise with this quiz, covering initialization to advanced rendering and physics!

Test your Unity knowledge with this comprehensive quiz, covering everything from MonoBehaviour basics to advanced physics, rendering, and optimization techniques across multiple difficulty levels!

Assess your knowledge of Unity's Rigidbody component and its advanced physics interactions with this in-depth quiz!

Test your understanding of Unity’s Physics, Movement, and MonoBehaviour with this insightful beginner-friendly quiz!

Dive into the fundamentals of open-world game development in Unity with this beginner-friendly quiz.

Challenge yourself with this beginner-friendly quiz on building an endless runner in Unity!

Test your beginner-level knowledge of Unity platformer development with this engaging quiz.

Test your basic knowledge of Unity and Unreal Engine with this beginner-friendly quiz on game development fundamentals.

This assessment evaluates your understanding of Unity's component-based architecture, how GameObjects and their components interact, the hierarchy system with nested GameObjects, and how to reference them in scripts.

This assessment evaluates your understanding of Unity's NavMesh system, including navigation baking, NavMeshAgents, pathfinding, obstacles, and scripting interactions with NavMesh to create AI-driven movement.

An assessment to test the correct usage of Unity's events and lifecycle functions in the context of the game "Clash Royale"

- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Programming Patterns! 📋- This assessment gives us an idea of your code architecture skills - Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your OOPs skills! 📋- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills - Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Unity Skills 📋 - This assessment gives us an idea of your Unity fundamentals - Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc. - 9 questions: 9 Multiple Choice - Minimum score needed to qualify: 80% - Average time to complete: 5 to 10 minutes

Paradox Interactive

UI Artist - Unannounced Game Project

Network Advisory, Principal Consultant

Ness

Business Analyst (Japanese-Speaking)

Senior Java Developer

Data Architect

Senior C++ engineer

Senior Python Engineer with some GenAI experience

Senior Scala Software Engineer

Aryaka

Network Security Engineer llI

As a UI artist on this unannounced project, you will help shape a new chapter in Paradox Interactives’ constantly growing catalogue of games. You’ll work closely with an Art Director, UX Designer, Programmers and Content Designer to create a variety of 2D assets from illustrations, UI Elements and concept art. This project is early in its development and you’ll have the opportunity to contribute with your own artistic style to it within the established direction to help shape it until full production.

Today, Paradox consists of both publishing and internal game development. We have a broad portfolio of games and own the most important brands, including Stellaris, Europa Universalis, Hearts of Iron, Crusader Kings, Cities: Skylines, Prison Architect, Victoria, Age of Wonders and the World of Darkness catalog of brands. Since 2004, the company has published its games all over the world, initially through physical distribution but primarily in digital channels after 2006.

Experienced Game Designer - Victoria 3

Experienced Gameplay Programmer- Stellaris

Midlevel Gameplay Programmer - Stellaris

Game Designer Crusader Kings III

Product Marketing Manager

Senior Game Programmer

Backend JavaScript Developer

Senior Game Designer

Game Programmer

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Role Overview</h3>As a UI artist on this unannounced project, you will help shape a new chapter in the constantly growing catalogue of games. You’ll work closely with an Art Director, UX Designer, Programmers and Content Designer to create a variety of 2D assets from illustrations, UI Elements and concept art. This project is early in its development and you’ll have the opportunity to contribute with your own artistic style to it within the established direction to help shape it until full production.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Key Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Create high-quality UI elements, icons, portraits, illustrations, and other 2D assets.</li><li class="leading-relaxed">Develop and establish aspects of the game's visual direction.</li><li class="leading-relaxed">Implement and optimize UI assets in the game engine with a focus on readability and performance.</li><li class="leading-relaxed">Find modular smart ways to approach upscaling down the line.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Collaboration & Iteration</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Work closely with the Art Director to shape the 2D art language of the game.</li><li class="leading-relaxed">Partner with UX Designers to ensure clear and player-friendly navigation in interface.</li><li class="leading-relaxed">Work with Programmers to integrate UI features while maintaining design intent.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Creative Problem-Solving</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Come up with your own takes to not-yet established elements while communicating with the team about requirements and direction.</li><li class="leading-relaxed">Help establish a visual language that demands readability and quality.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Requirements</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strong portfolio demonstrating hand-painted digital art skills and a keen eye for painting, composition, concept art and UI.</li><li class="leading-relaxed">Able seamlessly to switch between more illustrated graphic design and realistic painting.</li><li class="leading-relaxed">Working experience designing UI from concept to final implementation.</li><li class="leading-relaxed">Understanding of UX principles and ability to collaborate with UX specialists.</li><li class="leading-relaxed">Moderate scripting skills for UI integration.</li><li class="leading-relaxed">Comfortable using English in spoken and written form.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Bonus Skills</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Understanding of briefing and feedbacking outsource vendors</li><li class="leading-relaxed">Passion for grand strategy titles or modding and interest in historical themes.</li><li class="leading-relaxed">Skills in CSS, Actionscript, Javascript and HTML.</li></ul>As part of the recruitment process, you may be asked to perform a test.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Practical information</h3>Scope: Full-time and permanent with a 6 month probation periodReports to: Managing ProducerRelocation will not be provided.

Follow Mayank - career advice

Follow Mayank Grover for game development resources

Free | C# | Midnight Pizza Fight

Free | C++ | Lethos

Free | C++ | Pong

Follow Abhishek - tech content

Follow Abhishek Smith for game programming content

This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.