AGS is a global company focused on creating a diverse mix of entertaining gaming experiences for every kind of player.

AGS - American Gaming Systems

Scheduling Specialist

Product Support Manager

Software Quality Assurance Engineer

Field Service Supervisor

Account Executive- Slots

Software Engineer II- Interactive

Staff Software Engineer

Human Resources Manager

As a Scheduling Specialist, you will coordinate shipping, installation, and regulatory notifications for AGS’s Slots and Tables products. This role involves monitoring business operations, arranging product transportation, preparing shipping documents, and coordinating work orders with various internal and external stakeholders. You will communicate with customers, track order progress, and resolve roadblocks, requiring strong multi-tasking, organizational, and customer service skills in a fast-paced environment.

Senior Software Engineer - Game Development

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Overview</h2>Are you a highly organized individual who thrives on multi-tasking in a fast-paced environment? As a Scheduling Specialist, you will coordinate shipping, installation, and regulatory notifications for AGS’s innovative Slots and Tables products. You’ll excel in a dynamic setting, leveraging strong multi-tasking skills to manage evolving priorities effectively. With exceptional customer service, communication and organizational skills, you’ll drive success and make a meaningful impact in this role.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Responsibilities</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Monitor and manage business operations to meet customer expectations, company goals, and compliance standards.</li><li class="leading-relaxed">Arrange product transportation based on customer, service, and jurisdictional requirements.</li><li class="leading-relaxed">Prepare and verify shipping documents, including bills of lading, commercial invoices, packing lists, and compliance notifications.</li><li class="leading-relaxed">Coordinate with Operations and Field Service to manage work orders, including scheduled and unscheduled support, software, and hardware upgrades.</li><li class="leading-relaxed">Communicate with Field Service Supervisors to determine labor, licensing, and skill needs for work orders.</li><li class="leading-relaxed">Contact customers to schedule work orders, set expectations for start times, technician details, and project completion, and address inquiries or issues.</li><li class="leading-relaxed">Collaborate with Service, Purchasing, Sales, Production, and Compliance to align resources, coordinate third-party vendors, and meet order requirements.</li><li class="leading-relaxed">Track order progress, communicate status to departments, and resolve roadblocks to ensure timely completion.</li><li class="leading-relaxed">Maintain positive interdepartmental relationships to enhance customer service effectiveness.</li><li class="leading-relaxed">Update job knowledge through educational opportunities and perform other assigned duties.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Skills and Requirements</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">High School or GED required</li><li class="leading-relaxed">Associate’s degree or equivalent work experience</li><li class="leading-relaxed">2 to 3 years of experience preferred</li><li class="leading-relaxed">Familiarity in a multi-module ERP system such as SAP, Oracle, or MS Dynamics</li><li class="leading-relaxed">Basic understanding of coordinating operational activities or willingness to learn</li><li class="leading-relaxed">Excellent communication skills; interacts effectively and works productively with a wide range of people</li><li class="leading-relaxed">Exceptional customer service skills to address customer needs and build positive relationships</li><li class="leading-relaxed">Strong organizational skills to manage multiple tasks and priorities in a dynamic, fast-paced environment</li><li class="leading-relaxed">Proven ability to multi-task and adapt to changing demands while maintaining accuracy and efficiency.</li><li class="leading-relaxed">Experience with Microsoft Office Suite Programs</li></ul>Note: All offers are contingent upon successful completion of a background check.*Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.*AGS is an equal opportunity employer.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Us</h2>AGS is a global company focused on creating a diverse mix of entertaining gaming experiences for every kind of player. Our roots are firmly planted in the Class II Native American gaming market, and our customer-centric culture and growth have helped us branch out to become a leading all-inclusive commercial gaming supplier. Powered by high-performing Class II and Class III slot products, an expansive table products portfolio, real-money gaming platforms and content, highly rated social casino solutions for operators and players, and best-in-class service, we offer an unmatched value proposition for our casino partners. Learn more at <a href="https://www.playags.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">www.playags.com</a>.

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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Discord

Senior Software Engineer- Database Infrastructure

Director of Engineering, Developer Platform

Senior Product Design Manager, Growth & Safety

nekki game

React Developer

Pixle Pool

Senior Cloud Engineer

luxsoft

Lead SW Engineer (Embedded C/C++)

Technical Analyst for BCBSAZ ITS Saas support

QA Automation

Discord's Database Infrastructure team develops and operates all of Discord’s databases and data services, storing data for over 200M+ monthly active users, including trillions of messages. This small team significantly impacts the company's growth. The Senior Software Engineer will build and operate large-scale, reliable, and performant data systems using technologies like ScyllaDB, PostgreSQL, ElasticSearch, Linux, and Rust, collaborating with other teams to develop essential storage primitives.

Discord is a voice, video and text platform that helps friends come together to hang out, play games and have fun. When Jason Citron and Stanislav Vishnevskiy founded Discord in 2015 they had a hunch that multiplayer gaming would be the future of entertainment and that people would need a communications platform designed for them to talk with their gaming friends. Today, gaming has become the largest form of entertainment in the world, bigger than movies and music combined. It’s the fastest-growing as well. Discord makes it feel like you’re playing in the same room with friends.

Staff Data Scientist, Growth

Product Designer, Ads

Senior Product Design Manager, Player & Developer Experience

Senior Software Engineer, Platform as a Service

Senior Software Engineer

Senior Software Engineer, Consumer Revenue

Software Engineer, E-Commerce Platform

Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games.The Database Infrastructure team develops and operates all of Discord’s databases and data services. Those systems store the data of Discord's 200M+ monthly active users—including trillions of messages! We work across multiple areas: databases, disk storage and Rust-based data access services. We're a small team whose work has a huge impact on our company's success and ability to grow!Some blog posts from the team:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><a href="https://discord.com/blog/how-discord-indexes-trillions-of-messages" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">How Discord Indexes Trillions of Messages</a></li><li class="leading-relaxed"><a href="https://discord.com/blog/how-discord-stores-trillions-of-messages" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">How Discord Stores Trillions of Messages</a></li><li class="leading-relaxed"><a href="https://discord.com/blog/how-discord-supercharges-network-disks-for-extreme-low-latency" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">How Discord Supercharges Network Disks for Extreme Low-Latency</a></li></ul>You will:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Build and operate large-scale, reliable and performant data systems with ScyllaDB, PostgreSQL, ElasticSearch, Linux and Rust.</li><li class="leading-relaxed">Collaborate with product and infrastructure teams to develop storage primitives enabling all of Discord.</li><li class="leading-relaxed">Exercise "First Principles Thinking" to always deliver what matters most to our users.</li><li class="leading-relaxed">Work with a talented team of engineers who have built one of the largest communication platforms in the world.</li></ul>You have:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">4+ years of experience with building distributed systems and datastore infrastructure</li><li class="leading-relaxed">Experience with highly-available and distributed databases: e.g. ScyllaDB, Cassandra, BigTable, DynamoDB, CockroachDB, Postgres w/HA, etc.</li><li class="leading-relaxed">Proficiency with at least one statically-typed programming language: e.g. Rust, Go, Java, C, C++</li><li class="leading-relaxed">Strong operating systems, distributed systems and concurrency control fundamentals</li><li class="leading-relaxed">Familiarity with Linux internals</li><li class="leading-relaxed">Comfortable working in fast paced environments.</li></ul>Bonus Points:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience with Cassandra or Scylla</li><li class="leading-relaxed">Experience with Rust</li><li class="leading-relaxed">Knowledge of DevOps tools like Salt, Terraform or Kubernetes.</li></ul>More things that might interest you:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">We’ve tackled a lot of fascinating technical challenges over the years, and blogged about it regularly:</li><li class="leading-relaxed"><a href="https://discord.com/blog/how-discord-stores-trillions-of-messages" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">How Discord Stores Trillions of Messages</a></li><li class="leading-relaxed"><a href="https://discord.com/blog/authentication-outage" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">25% or 6 to 4: The 11/6/23 Authentication Outage</a></li><li class="leading-relaxed"><a href="https://discord.com/blog/how-discord-supercharges-network-disks-for-extreme-low-latency" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">How Discord Supercharges Network Disks for Extreme Low Latency</a></li><li class="leading-relaxed"><a href="https://discord.com/blog/why-discord-is-switching-from-go-to-rust" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Why Discord is switching from Go to Rust</a></li><li class="leading-relaxed"><a href="https://discord.com/blog/how-discord-indexes-billions-of-messages" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">How Discord Indexes Billions of Messages</a></li><li class="leading-relaxed"><a href="https://discord.com/blog/how-discord-stores-billions-of-messages" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">How Discord Stores Billions of Messages</a></li><li class="leading-relaxed"><a href="https://discord.com/blog/how-discord-indexes-trillions-of-messages" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">How Discord Indexes Trillions of Messages</a></li><li class="leading-relaxed">One of our team members even wrote a <a href="https://www.manning.com/books/scylladb-in-action" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">book on ScyllaDB</a></li><li class="leading-relaxed">We present at conferences:</li><li class="leading-relaxed"><a href="https://www.youtube.com/watch?v=k8PCBbt9j-o" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">How Discord Indexes Trillions of Messages by Vicki Niu</a></li><li class="leading-relaxed"><a href="https://www.youtube.com/watch?v=mVMudIEEXeQ" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">How Discord Performs Database Upgrades at Scale by Ethan Donowitz</a></li></ul>Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available.The US base salary range for this full-time position is $196,000 to $220,500 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.Why Discord?Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.**Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking <a href="https://discord.com/terms/applicant-candidate-privacy-policy" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">HERE.</a>**_

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.

Scheduling Specialist

Product Support Manager

Software Quality Assurance Engineer

Field Service Supervisor

Account Executive- Slots

Account Executive- Slots

Software Engineer II- Interactive

Staff Software Engineer

Human Resources Manager

Job Details