Ambient.ai

Technical Account Manager

Growth Marketing Manager

Sr. Technical Recruiter

Applied Research Scientist - Foundation Models

Regional Sales Manager, Commercial Sales

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Senior Applied Research Scientist - Foundation Models

Regional Sales Manager - SLED

The Technical Account Management team plays a pivotal role in guiding F500 enterprise customers from kickoff through implementation, onboarding, testing, and training, ensuring smooth product adoption and maximizing value. As a Technical Account Manager, you will combine technical expertise, consultative problem-solving, and a customer-focused mindset to ensure customers maximize the value of the AI-powered physical security platform. This role is for someone who thrives in a fast-paced environment, works closely with cutting-edge technology, and has a proven track record of driving successful outcomes for enterprise customers.

Build a safer world with us, one incident at a time.Ambient.ai is a unified, AI-powered physical security platform helping the world’s leading enterprises reduce risk, improve operational efficiency, and gain critical insights. Seven of the top 10 U.S. technology companies, along with multiple Fortune 500 organizations, rely on Ambient.ai to modernize their physical security infrastructure.Our platform uses advanced AI and computer vision to seamlessly integrate with existing camera and sensor systems, enabling real-time monitoring and proactive threat detection. By reducing false alarms by over 95%, Ambient.ai allows security teams to focus on real threats and prevent incidents before they occur.Founded in 2017 and backed by Andreessen Horowitz, Y Combinator, and Allegion Ventures, Ambient.ai is a Series B company on a mission to make every security incident preventable.Ready to learn more? Connect with us on <a href="https://www.linkedin.com/company/ambient-ai/?viewAsMember=true" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">LinkedIn</a> and <a href="https://www.youtube.com/@ambient2599" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">YouTube</a>About the role:The Technical Account Management team plays a pivotal role in the lives of our F500 enterprise customers. They expertly guide each client from kickoff through implementation, onboarding, testing, and training—ensuring smooth product adoption and delivering best practice insights that maximize value, drive success on our platform, and ultimately fuel renewal and expansion.As a Technical Account Manager, you will combine technical muscle, consultative problem-solving, and a customer-focused mindset to ensure our customers maximize the value of Ambient.ai. This role is for someone who thrives in a fast-paced environment, enjoys working closely with cutting-edge technology, and has a proven track record of driving successful outcomes for enterprise customers.What you'll do:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Take complete ownership of our customers' success, guiding them from post-contract signature to renewal; Collaborate closely with stakeholders to define and document critical goals, success criteria, and KPIs, and regularly measure and report progress toward these objectives</li><li class="leading-relaxed">Drive technical implementation, product configuration, and onboarding processes. Guide customers through setup, training, testing, and deployment, ensuring seamless integration into their existing security environment</li><li class="leading-relaxed">Become an expert on the Ambient.ai platform and relevant technologies, including networking, cloud infrastructure, and AI/ML.</li><li class="leading-relaxed">Ensure customer feedback is clearly captured and conveyed internally to enable ongoing improvements to our products and services</li><li class="leading-relaxed">Engage with business leaders to thoughtfully help them identify opportunities to expand our footprint and depth of engagement</li><li class="leading-relaxed">Partner with marketing to highlight opportunities for customer references and case studies</li><li class="leading-relaxed">Able to travel up to 30%</li></ul>What you'll bring:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">7+ years of experience in a customer-facing role, such as Technical Account Management, Customer Success, Field Engineering, or Customer Engineering, ideally within enterprise SaaS or startup environments</li><li class="leading-relaxed">Basic understanding of L2 switching (VLANs, limitations of L2 vs. L3, physical vs. logical network isolation</li><li class="leading-relaxed">Basic Linux networking skills (assigning IP/mask/gateway to NICs, configuring MLAG/failover redundancy)</li><li class="leading-relaxed">Strong program management skills and experience managing projects at large enterprise companies with multiple stakeholders and complexity</li><li class="leading-relaxed">Self-motivated, proactive team player with high integrity and desire to assist your colleagues and customers - you can be flexible as this company & role scales</li><li class="leading-relaxed">Strong interpersonal skills and experience in building strong internal and external relationships</li><li class="leading-relaxed">Strong analytical and problem-solving skills; displays trust and integrity under pressure when working through customer issues</li><li class="leading-relaxed">Excellent verbal and written communication & presentation skills</li><li class="leading-relaxed">Basic understanding or interest in learning about machine learning / artificial intelligence</li><li class="leading-relaxed">Bonus: Experience in management consulting and/or business process transformation</li></ul>Salary and Equity:At Ambient.ai, we take a market-based approach to compensation. Final offers are based on job-related skills, experience, location, and internal equity.Base salary is just one part of our total rewards package, including stock options and the opportunity to share in the company’s growth.The starting base salary range for this role in Redwood City: $130,000 - $160,000Why join us:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">We are creating an entirely new category within a 180+ billion-dollar physical security industry and looking for team members who are also passionate about our mission to prevent every security incident possible</li><li class="leading-relaxed">We partner with an incredible customer roster of F500 companies, including Adobe, TikTok, Gap and SentinelOne</li><li class="leading-relaxed">Regular Full-time employees receive stock options for the opportunity to share ownership in the success of our company</li><li class="leading-relaxed">Comprehensive health + welfare package (Medical, Dental, Vision, Life, EAP, Legal Services, 401k plan)</li><li class="leading-relaxed">We offer flexible time off to rest and recharge, including Winter Break (time off between Christmas and New Year’s for most roles, depending on customer demand)</li><li class="leading-relaxed">The latest tech and awesome swag will be delivered to your door</li><li class="leading-relaxed">Enjoy a full range of opportunities to connect with your awesome co-workers</li><li class="leading-relaxed">We love to <a href="https://www.alltrails.com/us/california/palo-alto" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">hike</a>, are foodies, and love music! Check out our most recent <a href="https://open.spotify.com/playlist/3m2bFd0UGTJ4Uicrw9xPXG?si=985964b33f734b78" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Ambient Spotify Playlist</a></li></ul>Ambient.ai is proud to be an Equal Opportunity Employer. Ambient does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. Ambient is an E-Verify participant.This site is protected by reCAPTCHA and the Google <a href="https://policies.google.com/privacy" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Privacy Policy</a> and <a href="https://policies.google.com/terms" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Terms of Service</a> apply.

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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Zenoti is seeking a Director of Engineering to lead its DB infrastructure team, focusing on enhancing and building world-class database infrastructure for its cloud-based software solution in the beauty and wellness industry. The role involves managing technical and architectural evolution, collaborating with cross-functional teams, and ensuring best practices in software architecture, cloud infrastructure, and data security. The Director will also be responsible for team leadership, mentorship, and driving innovation to deliver scalable and reliable solutions.

Zenoti is a leading cloud-based, business software used by spas, salons and medi-spas. With our all-in-one solution, spa and salon managers are more easily able to manage all aspects of their business from managing their appointment book, billing through a POS, CRM, employee schedules and payroll, inventory, running marketing promotions, enabling online booking and online sales and more. Zenoti clients are also able to drive real business results, things like increasing the customer retention, customer spend and cutting down on cost.

DevOps Engineering - Manager

Technical Writer - (2 to 4 yrs from SaaS industry)

Senior API Writer

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Senior Software Engineer ( .NET Fullstack )

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizesZenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What will I be doing?</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You will be leading Zenoti's DB infrastruture team to enhance / build world class DB infrastructure for the Zenoti product. You should be a great manager and a great team builder. You also need to be an excellent recruiter, communicator and issue resolver. Your job is to make sure everyone in your team is successful in getting their job done, and bring transparency to the process.</li><li class="leading-relaxed">Manage the technical and architectural evolution of Zenoti database supporting the customer onboarding infrastructure and Zenoti product functionality.</li><li class="leading-relaxed">Collaborate with cross-functional teams, including product and operations, to deliver high-quality, reliable and scalable software solutions.</li><li class="leading-relaxed">Building cloud based scalable solutions that run at optimal costs</li><li class="leading-relaxed">Develop and execute strategies for improving system performance, scalability, and reliability. DB migrations between different RDBMS systems (MS SQL, Postgres)</li><li class="leading-relaxed">Ensure best practices in software architecture, cloud infrastructure, and data security are adhered to.</li><li class="leading-relaxed">Provide mentorship and guidance to the engineering team, fostering a culture of continuous learning and growth.</li><li class="leading-relaxed">Own end-to-end delivery of key projects, ensuring alignment with business objectives.</li><li class="leading-relaxed">Lead and build the engineering team, driving innovation, efficiency, and excellence in software development practices.</li><li class="leading-relaxed">Recognize and reward employees to ensure they are unblocked to deliver on the roadmap</li><li class="leading-relaxed">Identify and mitigate potential risks related to infrastructure development and deployment.</li><li class="leading-relaxed">Be proud of what you work on, obsess about the quality of the work you produce</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What skills do I need?</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">15+ years of experience in software development in product companies</li><li class="leading-relaxed">7+ years of recent experience in building reliable, available, scalable and performant DB infrastructure components in SaaS applications</li><li class="leading-relaxed">Hands-on experience in database administration and performance tuning.</li><li class="leading-relaxed">Deep understanding of design principles and design patterns in building SaaS applications to work with data and processing data at scale</li><li class="leading-relaxed">Willing to be handson with coding, design and architecture</li><li class="leading-relaxed">Forward-thinking and ability to develop a long-term strategy for infrastructure development aligned with business goals.</li><li class="leading-relaxed">Keen business sense and demonstrated ability to partner to work with multiple stakeholders and deliver business results</li><li class="leading-relaxed">Understanding of financial management in the context FinOps to optimize costs and resource allocation.</li><li class="leading-relaxed">Expertise in databases, with a focus on MS SQL, Postgres, Document DB and other NO SQL databases.</li><li class="leading-relaxed">Experience leading database migrations from traditional relational databases to open source solutions Postgres.</li><li class="leading-relaxed">Deeper understanding of AWS solution architecture, modern DevOps practices, CI/CD processes and tools will be an added advantage</li><li class="leading-relaxed">Excellent knowledge of microservices architecture, distributed systems, and API-driven development.</li><li class="leading-relaxed">Ability to manage multiple priorities and deliver in a fast-paced environment.</li><li class="leading-relaxed">Strong logical, analytical and problem-solving skills</li><li class="leading-relaxed">Excellent communication skills and ability to work across multiple disciplines and functions. Communicating with technical and non-technical stakeholders, conveying complex ideas in a clear and concise manner.</li><li class="leading-relaxed">Strong customer empathy and ability to handle customers sensitively in escalated situations</li><li class="leading-relaxed">Can work in a fast paced, ever changing, start-up environment</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Why Zenoti?</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Be part of an innovative company that is revolutionizing the wellness and beauty industry.</li><li class="leading-relaxed">Work with a dynamic and diverse team that values collaboration, creativity, and growth.</li><li class="leading-relaxed">Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform.</li><li class="leading-relaxed">Attractive compensation.</li><li class="leading-relaxed">Medical coverage for yourself and your immediate family.</li><li class="leading-relaxed">Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives.</li><li class="leading-relaxed">Regular social activities, and opportunities to give back through social work and community initiatives.</li></ul>Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.

Technical Account Manager

Growth Marketing Manager

Sr. Technical Recruiter

Applied Research Scientist - Foundation Models

Regional Sales Manager, Commercial Sales

Senior IT and Operations Manager

Senior Applied Research Scientist - Foundation Models

Regional Sales Manager - SLED

Regional Sales Manager - SLED

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