Ansira is the leading marketing platform for brands that operate in distributed ecosystems. By orchestrating the entire brand-to-local value chain, Ansira synchronizes global companies’ internal and external teams across channels, markets and regions. Ansira leverages AI-powered technology, vertical expertise, local insights and strategic partnerships to optimize marketing performance and empower partner growth at scale.

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The Client Service Team Lead acts as an operational leader, supporting local channel partners and advertising partners. This role involves providing tools and support to promote brand-enhancing advertising and effective fund utilization. Key responsibilities include thought leadership, understanding client strategic priorities, program guidelines, and possessing intermediate knowledge of traditional and digital media, alongside expertise in program administration and customer service.

VP Business Development

<p class="my-4 text-gray-700 leading-relaxed">The Client Service Team Lead acts as an operational leader in providing local channel partners and their advertising partners with the support and tools to help promote brand-enhancing advertising and effective fund utilization through thought leadership, a deep understanding of the client’s strategic priorities and key business objectives, a thorough understanding of each program’s guidelines, intermediate knowledge of traditional and digital media, and expertise in both program administration and customer service.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Duties/Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Support the establishment of productive workflows and team optimization across both US and global teams</li><li class="leading-relaxed">Quality control checks at payment/funding level with accountability to ensure accuracy and compliance with program guidelines</li><li class="leading-relaxed">Track global team performance (productivity and quality). Partner with manager on evaluating team and individual performance, identifying areas of strength and improvement</li><li class="leading-relaxed">Report and track metrics against established department benchmarks (AIM), action planning when necessary</li><li class="leading-relaxed">Develop an advanced knowledge of the assigned program(s) and serve as the day-to-day decision maker for the team and program operations, escalating as appropriate</li><li class="leading-relaxed">Lead the implementation of special projects as directed by the client or internal teams</li><li class="leading-relaxed">Support with data loads and payment runs</li><li class="leading-relaxed">Work with a wide range of clients and customers (primarily via phone, chat, and email) to understand their marketing needs and resolve escalations independently</li><li class="leading-relaxed">Maintain accurate profile and communication records with proactive reporting tied to support and actions provided</li><li class="leading-relaxed">Coach customers and advertising partners in creating and submitting brand enhancing content</li><li class="leading-relaxed">Resolve helpdesk escalations and provide coaching to team, route tickets to the appropriate resources or supervisor</li><li class="leading-relaxed">Own monthly release testing and enhancement QA</li><li class="leading-relaxed">Establish and maintain website and reporting QC processes</li><li class="leading-relaxed">Train new team members and ensure existing team members receive ongoing training as necessary</li><li class="leading-relaxed">Serve as a mentor to team members for day-to-day questions and guidance</li><li class="leading-relaxed">Proactively communicate internally (and externally, if applicable) to keep all key stakeholders updated on program progress and performance</li><li class="leading-relaxed">Assist with the compilation and analysis of monthly, quarterly, and annual reporting and provide actionable insights and recommendations</li><li class="leading-relaxed">Fully understand and lead channel partner marketing operational services</li><li class="leading-relaxed">Fully understand program website(s) and tools for intermediate admin configuration</li><li class="leading-relaxed">Lead partnerships by serving as a liaison with internal teams or key program vendor partners</li><li class="leading-relaxed">Participate in idea-sharing and brainstorming sessions</li><li class="leading-relaxed">Maintain SOPs, Clarification & Exception trackers, and other account-related training documents</li><li class="leading-relaxed">Able to flex up or down in job responsibilities when needed</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Required Skills/Abilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proven technical competence including experience with Microsoft Word, Excel, Outlook, and social publishing platforms</li><li class="leading-relaxed">Multimedia digital knowledge</li><li class="leading-relaxed">Understanding of industry trends and a passion for technological innovation</li><li class="leading-relaxed">Strong math, written and verbal communication skills, as well as proven problem-solving and multi-tasking ability</li><li class="leading-relaxed">Ability to organize work, handle multiple tasks and meet deadlines</li><li class="leading-relaxed">Exceptional client and customer service skills</li><li class="leading-relaxed">Comfortable solving conflict</li><li class="leading-relaxed">A natural curiosity and an eager desire to learn</li><li class="leading-relaxed">If global location, must be willing to work US shift & fluent oral & written English</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Education and Experience</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor's degree in business, communication, journalism, marketing or related field</li><li class="leading-relaxed">3–5 years of experience in a fast-paced deadline-driven environment with administrative responsibilities.</li><li class="leading-relaxed">Some remote-work experience preferred and demonstrated ability to work independently</li></ul>

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<p>- This assessment gives us an idea of your C++ skills<br>- Companies that evaluate this skillset in interviews: <strong>Rockstar Games, Ubisoft, Mayhem Studios, etc.</strong><br>- 10 Multiple Choice questions<br>- Average time to complete: <strong>7 to 10 minutes</strong></p>

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The Change Manager will be the first dedicated change leader within PlayStation's People Team (HR), responsible for designing and driving end-to-end change strategies for high-impact, enterprise-wide initiatives. This role partners across HR and the business to ensure major people programs, starting with a new performance framework, are adopted consistently and effectively across a global organization of approximately 12,000 employees. It is a highly visible individual contributor role for a pragmatic change expert who can balance strong methodology with real-world execution, influence without authority, and navigate complexity.

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Role Overview</h2><p class="my-4 text-gray-700 leading-relaxed">The Change Manager will be the first dedicated change leader within our People Team (HR), responsible for designing and driving end-to-end change strategies for high-impact, enterprise-wide initiatives. Sitting within the Talent organization, this role partners across HR and the business to ensure major people programs, starting with the launch of our new performance framework, are adopted consistently, effectively, and at scale across a global organization of ~12,000 employees.</p><p class="my-4 text-gray-700 leading-relaxed">This is a highly visible, individual contributor role for a pragmatic change expert who can balance strong methodology with real-world execution. Success in this role requires the ability to influence without authority, navigate complexity, and help leaders move from autonomy-driven approaches to aligned, enterprise-wide ways of working.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What You’ll Do</h2><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Own Enterprise Change End-to-End</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Lead change management strategy and execution for marquee HR initiatives, from early design through sustained adoption.</li><li class="leading-relaxed">Serve as the change owner for the launch of our new enterprise performance framework, ensuring clarity, alignment, and consistent leadership behaviors globally.</li><li class="leading-relaxed">Identify change impacts, risks, and dependencies across a complex, matrixed organization and proactively address them.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Drive Leader Alignment and Consistency</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Partner closely with senior HR leaders, COE heads, and HRBPs to align on expectations, messaging, and leadership behaviors.</li><li class="leading-relaxed">Actively surface and address risks of leader inconsistency, fragmentation, or local interpretation that undermine enterprise goals.</li><li class="leading-relaxed">Provide clear recommendations—and push back when needed—on readiness, sequencing, and conditions for successful change.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Change Strategy, Communications & Engagement</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Design pragmatic, fit-for-purpose change plans grounded in proven frameworks, adapted to the realities of the organization.</li><li class="leading-relaxed">Lead change communications strategy in close partnership with Internal Communications, with a strong emphasis on clarity, narrative, and reinforcement.</li><li class="leading-relaxed">Translate complex change into simple, compelling messages that resonate with leaders, creatives, and diverse employee populations.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Adoption, Measurement & Iteration</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Define and track adoption and effectiveness metrics (e.g., readiness, leader alignment, engagement signals, behavioral shifts).</li><li class="leading-relaxed">Gather feedback, identify friction points, and adjust change strategies in real time.</li><li class="leading-relaxed">Ensure launches are not just “done,” but actually stick.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Build the Change Muscle</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Establish change management as a credible, value-added capability within HR.</li><li class="leading-relaxed">Create repeatable approaches, tools, and expectations that can be applied to future enterprise initiatives.</li><li class="leading-relaxed">Act as a hands-on subject matter expert—coaching, partnering, and executing, not just advising.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What We’re Looking For</h2><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Required</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">6+ years of experience leading change management, organizational transformation, or large-scale initiatives.</li><li class="leading-relaxed">Proven experience owning change end-to-end for enterprise-wide programs.</li><li class="leading-relaxed">Strong grounding in change management frameworks and methodologies, with demonstrated ability to adapt them pragmatically.</li><li class="leading-relaxed">Exceptional communication and influencing skills; able to drive alignment without formal authority.</li><li class="leading-relaxed">Comfort operating in ambiguity and navigating competing priorities and stakeholder perspectives.</li><li class="leading-relaxed">A bias toward action—able to roll up sleeves and get work done.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Preferred</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience supporting HR or people-related transformations (e.g., performance management, talent, systems, culture).</li><li class="leading-relaxed">Experience working in global, matrixed organizations.</li><li class="leading-relaxed">Experience in gaming, entertainment, or creative environments—especially navigating studio cultures and creative leaders.</li><li class="leading-relaxed">Background in HR, Talent, OD, or consulting.</li></ul><p class="my-4 text-gray-700 leading-relaxed"><em>Please refer to our <a href="https://www.playstation.com/en-us/legal/careers-privacy-notice/" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Candidate Privacy Notice</a> for more information about how we process your personal information, and your data protection rights._</p><p class="my-4 text-gray-700 leading-relaxed">At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click <a href="https://careers.playstation.com/benefits" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here</a> to learn more.</p><p class="my-4 text-gray-700 leading-relaxed">The estimated base pay range for this role is listed below.</p><p class="my-4 text-gray-700 leading-relaxed">$145,400 - $218,200 USD</p><p class="my-4 text-gray-700 leading-relaxed">Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.</p><p class="my-4 text-gray-700 leading-relaxed">Please refer to our <a href="https://www.playstation.com/legal/careers-privacy-notice/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Candidate Privacy Notice</a> for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Equal Opportunity Statement:</h2><p class="my-4 text-gray-700 leading-relaxed"><em>Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.</em></p><p class="my-4 text-gray-700 leading-relaxed"><em>We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.</em></p><p class="my-4 text-gray-700 leading-relaxed"><em>PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.</em></p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.