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Anthology Inc

Telecom Engineer I

Staff Cloud Engineer

Accountant II

Fixed-Term Staffing Assistant

Associate Software Engineer I

Senior Project Manager

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Anthology is seeking a temporary, part-time Telecom Engineer I with expertise in Avaya Aura platforms and Proactive Outreach Manager (POM). This role involves supporting, maintaining, and optimizing enterprise voice infrastructure, administering Avaya environments, performing system upgrades, and managing outbound engagement campaigns. The engineer will ensure reliable customer communications and deliver high-quality voice services, integrating Avaya platforms with CRM and third-party applications. Responsibilities also include troubleshooting, documentation, and reporting to enhance system and campaign performance.

Seasonal Recruiter

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The Opportunity:</h3><p class="my-4 text-gray-700 leading-relaxed">Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.</p><p class="my-4 text-gray-700 leading-relaxed">We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.</p><p class="my-4 text-gray-700 leading-relaxed">For more information about Anthology and our career opportunities, please visit www.anthology.com.</p><p class="my-4 text-gray-700 leading-relaxed">Anthology brings virtualized support and technology enabled solutions to the world’s most progressive institutions. We provide eLearning, IT Help Desk, and comprehensive Student Lifecycle Management services that improve student engagement and accelerate learning. Our platform gives institutions an efficient, financially sustainable way to deliver services through the enrollment and learning process. Our goal is to build a better education experience for everyone by extending institutional resources to meet the growing demands of learners.</p><p class="my-4 text-gray-700 leading-relaxed">We are seeking a temporary, part-time Telecom Engineer with hands-on experience in Avaya Aura platforms and Proactive Outreach Manager (POM) to support, maintain, and optimize our enterprise voice infrastructure. The engineer will be responsible for administering Avaya environments, performing system upgrades and patches, and managing outbound engagement campaigns through POM. This role is critical to ensuring reliable customer communications and delivering high-quality outbound and blended voice services.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Primary responsibilities will include:</h3><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Avaya System Support & Maintenance</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Administer, monitor, and maintain Avaya Aura Communication Manager, Experience Portal, Session Manager, System Manager, and associated voice applications</li><li class="leading-relaxed">Perform regular upgrades, patches, and updates for Avaya systems, ensuring compliance with vendor recommendations and security standards</li><li class="leading-relaxed">Troubleshoot and resolve Tier 2/3 voice and telephony-related incidents, escalating to Avaya support as necessary</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Proactive Outreach Manager (POM) Campaigns</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Design, configure, and manage outbound campaigns (voice, SMS, email) through Avaya POM</li><li class="leading-relaxed">Work with business teams to implement customer engagement strategies, call treatment logic, and campaign reporting</li><li class="leading-relaxed">Optimize campaign performance, dialer pacing, and call completion rates</li><li class="leading-relaxed">Monitor campaign execution and provide operational support to ensure SLAs and compliance requirements are met</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Telecom Infrastructure & Integration</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ensure seamless integration between Avaya platforms, CRM systems, and third-party applications</li><li class="leading-relaxed">Collaborate with IT, contact center operations, and business stakeholders to support engagement initiatives</li><li class="leading-relaxed">Maintain SIP trunking, call routing, IVR flows, and voice gateways</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Documentation & Reporting</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Maintain accurate technical documentation, configuration records, and change logs</li><li class="leading-relaxed">Generate and analyze system and campaign reports to recommend improvements</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The Candidate:</h3><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Required skills/qualifications:</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Associate's degree in information systems or computer science or equivalent experience</li><li class="leading-relaxed">At least 2 years of experience in telecommunications support</li><li class="leading-relaxed">Knowledge of a range of VoIP Systems including Avaya</li><li class="leading-relaxed">Ability to communicate technical information to non-technical personnel</li><li class="leading-relaxed">Ability to install, configure, and maintain VoIP Systems and related hardware and software</li><li class="leading-relaxed">Knowledge of VoIP Systems, applications, procedures, and techniques</li><li class="leading-relaxed">Knowledge of SIP trunking and routing</li><li class="leading-relaxed">Ability to identify and resolve Telephony System malfunctions and operational problems</li><li class="leading-relaxed">Ability to troubleshoot circuits, local loops, and drops with vendors</li><li class="leading-relaxed">Ability to provide technical training to end users</li><li class="leading-relaxed">Ability to learn and support new systems and applications</li><li class="leading-relaxed">Strong written and oral communication skills</li><li class="leading-relaxed">Ability to work in a team-oriented environment</li><li class="leading-relaxed">Fluency in written and spoken English</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Preferred skills/qualifications:</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ability to manage multiple job tasks at one time</li><li class="leading-relaxed">Strong attention to detail</li><li class="leading-relaxed">Ability to adapt to change</li><li class="leading-relaxed">Ability to manage stress appropriately</li><li class="leading-relaxed">Ability to build a positive work environment across many sites and influence leaders outside of direct responsibility</li></ul><p class="my-4 text-gray-700 leading-relaxed">The expected hiring range for this opening is $34/hour - $65/hour, depending on experience and budget availability. We use national and industry-specific survey data to assist in determining compensation. Additionally, we consider factors such as external market rate, budget for the role, and the compensation rates of current employees performing the same function. Some roles will have variable pay.</p><p class="my-4 text-gray-700 leading-relaxed">This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.</p><p class="my-4 text-gray-700 leading-relaxed">Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.</p>

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Senior Frontend Design Engineer for Advanced Physical IP Development. Join a growing and dynamic organization developing and leading the proliferation of best-in-class physical IP for industry-standard protocols. This is a tremendous opportunity to work with an experienced and full skillset team focusing on high-performance IP AND to engage with technology sector’s top companies making an impact in our world. The role will be a highly motivated technical expert who is able to work independently and collaboratively complete IP projects within required timelines and deliverables with high quality. The candidate will contribute to overall specification definition, industry standard workgroup, digital architecture, digital RTL, low power design, etc., as well as partnering with Project Manager collaborating with digital verification, analog, layout, backend design, lab validation teams in Nanjing and multiple worldwide geographies, and pre/post-silicon application support for global customers. The candidate should possess strong communication skills in both English and Mandarin with ability to manage multiple tasks and priorities on day-to-day basis.

Cadence plays a critical role in creating the technologies that modern life depends on. We are a global electronic design automation company, providing software, hardware, and intellectual property to design advanced semiconductor chips that enable our customers create revolutionary products and experiences. Thanks to the outstanding caliber of the Cadence team and the empowering culture that we have cultivated for over 25 years, Cadence continues to be recognized by Fortune Magazine as one of the 100 Best Companies to Work For. Our shared passion for solving the world’s toughest technical challenges, our dedication to pushing the limits of the industry, and our drive to do meaningful work differentiates the people of Cadence.

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<p class="my-4 text-gray-700 leading-relaxed">At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.</p><p class="my-4 text-gray-700 leading-relaxed">At Cadence, we hire and develop talent engineers and innovators who want to make an impact on the world of technology.</p><p class="my-4 text-gray-700 leading-relaxed">Job Title: Lead Design Engineer</p><p class="my-4 text-gray-700 leading-relaxed">Location: Shanghai or Nanjing, China</p><p class="my-4 text-gray-700 leading-relaxed">Cadence is a pivotal leader in electronic design, building upon more than 30 years of computational software expertise. The company applies its underlying Intelligent System Design strategy to deliver software, hardware and IP that turn design concepts into reality. Cadence customers are the world’s most innovative companies, delivering extraordinary electronic products from chips to boards to systems for the most dynamic market applications including consumer, hyperscale computing, 5G communications, automotive, aerospace industrial and health.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Cadence Advantage</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">The opportunity to work on cutting-edge technology in an environment that encourages you to be creative, innovative, and to make an impact.</li><li class="leading-relaxed">Cadence’s employee-friendly policies focus on the physical and mental well-being of employees, career development, providing opportunities for learning, and celebrating success in recognition of specific needs of the employees.</li><li class="leading-relaxed">The unique “One Cadence – One Team” culture promotes collaboration within and across teams to ensure customer success.</li><li class="leading-relaxed">Multiple avenues of learning and development available for employees to explore as per their specific requirement and interests.</li><li class="leading-relaxed">You get to work with a diverse team of passionate, dedicated, and talented individuals who go above and beyond for our customers, our communities, and each other—every day.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Summary:</h2><p class="my-4 text-gray-700 leading-relaxed">Senior Frontend Design Engineer for Advanced Physical IP Development.</p><p class="my-4 text-gray-700 leading-relaxed">Join a growing and dynamic organization developing and leading the proliferation of best-in-class physical IP for industry-standard protocols. 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The candidate should possess strong communication skills in both English and Mandarin with ability to manage multiple tasks and priorities on day-to-day basis.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Primary Responsibilities:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Key contributor and senior technical engineer in the IP frontend design team, especially on high-performance Consumer PHYs including eUSB2v2, USB4-PHY, PCIe, ONFI, eDP/DP, SATA, etc.</li><li class="leading-relaxed">Drive architecture to micro-architecture to RTL implementation with the refining of features/requirements throughout the design process</li><li class="leading-relaxed">Understanding of synthesis, constraint generation, power management and DFT</li><li class="leading-relaxed">Understanding of low-power designs and features (power islands, state retention, isolation, etc.)</li><li class="leading-relaxed">Work with digital verification team to specify coverage points, testing strategy, corner conditions, stimulus creation and FPGA/Palladium testing</li><li class="leading-relaxed">Partner closely with Project Management Office to collaborate with various skill groups in Nanjing and multiple worldwide geographies to complete the IP deliverables with high quality, including Analog, Layout, Backend, Firmware, Lab Bring-up/Validation, Pre/Post-Silicon Product Engineering</li><li class="leading-relaxed">Work with wider engineering and IP delivery/release teams to develop and use infrastructure to integrate IPs into subsystems and QA for customer releases</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Position Requirements:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">MS / BS in Electrical/Computer Engineering or related degree.</li><li class="leading-relaxed">5+ years of relative industry working experience.</li><li class="leading-relaxed">3+ years of experience in ASIC design role for delivering advanced IP and/or ASIC/SOC products.</li><li class="leading-relaxed">Deep knowledge of best practices and flows in Design Architecture, RTL design/verification and ASIC end-to-end methodology.</li><li class="leading-relaxed">Knowledge of one or more industry serial standards, such as USB, DP, PCIe, Ethernet, etc.</li><li class="leading-relaxed">Understanding basics of Analog Mixed-Signal, SI/PI, Post-Silicon Validation, and system view of physical interface IPs and their typical applications.</li><li class="leading-relaxed">One Team mentality with a passion to innovate and can-do attitude.</li><li class="leading-relaxed">Strong cross-functional communication skills in both English and Mandarin.</li><li class="leading-relaxed">Self-starter and highly motivated.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Qualifications as Plus</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Direct experience of high-speed serial interface link IPs in advanced technology nodes.</li><li class="leading-relaxed">Knowledge of multiple programming languages, System Verilog, Python, C/C++, etc.</li><li class="leading-relaxed">Knowledge of embedded microcontroller or DSP usage and FW.</li><li class="leading-relaxed">Experience with various Cadence ASIC design tools.</li></ul><p class="my-4 text-gray-700 leading-relaxed">We’re doing work that matters. Help us solve what others can’t.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Us</h2><p class="my-4 text-gray-700 leading-relaxed">Cadence plays a critical role in creating the technologies that modern life depends on. We are a global electronic design automation company, providing software, hardware, and intellectual property to design advanced semiconductor chips that enable our customers create revolutionary products and experiences.</p><p class="my-4 text-gray-700 leading-relaxed">Thanks to the outstanding caliber of the Cadence team and the empowering culture that we have cultivated for over 25 years, Cadence continues to be recognized by Fortune Magazine as one of the 100 Best Companies to Work For. Our shared passion for solving the world’s toughest technical challenges, our dedication to pushing the limits of the industry, and our drive to do meaningful work differentiates the people of Cadence.</p><p class="my-4 text-gray-700 leading-relaxed">Cadence is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other protected class.</p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.

Telecom Engineer I

Staff Cloud Engineer

Accountant II

Fixed-Term Staffing Assistant

Associate Software Engineer I

Accountant II

Senior Project Manager

Associate Software Engineer II

Application Consultant II - D365 CRM

Job Details