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The Technical Account Manager will support publishers integrating with adjoe, troubleshoot technical issues, and manage the onboarding process for new partners. This includes identifying and solving integration problems, maintaining documentation, and acting as a liaison between stakeholders to maximize business goals. The role also involves providing data-driven insights to the supply business team and contributing to an international team focused on scaling the adtech platform. The role requires strong communication and analytical skills, including the ability to use SQL and knowledge of how technical systems interact. A basic understanding of HTML and JavaScript is also required. Previous experience with app publishers, SDK integrations, and debugging is a plus.

Demand Growth Manager

<a href="https://adjoe.io/">adjoe</a> is redefining the future of mobile ads. Powered by advanced AI, first-party data and world-class engineers, we’ve perfected the offerwall experience for monetizing and scaling app publishers with solutions like Playtime and Arcade – now the fastest growing rewarded advertising channel globally – driving incremental engagement, retention, and revenue. At the same time, we’re breaking into programmatic advertising with the intelligent bidding system of adjoe Ads. Together, this ecosystem connects app developers to over 600 million users worldwide for scalable growth. Backed by a $100 million investment from Bertelsmann and operating from offices in Hamburg, Boston, Singapore, and Tokyo, adjoe is defining the next stages of app and ad experience – right now. Join us. Meet Your Team: Rewarded Solutions Our Rewarded Solutions team develops the technology behind adjoe's innovative rewarded engagement products that serve over 57 million daily mobile users.&nbsp; The team’s tech stack consists of three major components: native Android and iOS SDKs written in Java/Kotlin and Swift handling complex engagement flows; widely customizable offerwall applications built with React TypeScript; and a highly performant Golang backend hosted on AWS that processes millions of events hourly. Our system matches each game with its ideal users, delivering rewards optimized for satisfaction through data processed via AWS Athena, Kafka, Spark, S3, and MySQL. For team members, this means having state-of-the-art resources to build engaging rewarded ad experiences that seamlessly integrate into the world’s top apps while delivering exceptional results for advertisers and monetizers in this industry-leading technology. What You Will Do:<ul><li>Put on your detective hat and support publishers with issues they may face when integrating adjoe, ranging all the way from basic issues in their mobile app code to fine-tuning configurations.</li><li>Proactively identify integration issues that publishers may face and work with the product team to create solutions for these issues.</li><li>Manage the technical onboarding of our newest app partners and ensure a smooth implementation process. </li><li>Contribute to maintaining easy-to-understand documentation of the integration process.</li><li>Become the link between various stakeholders, teams, and clients to provide clients with solutions to maximize their business goals. </li><li>Assist the supply business team by providing them with data-driven insights into how they can reach their KPIs based on the analysis, aggregation, and visualization of adjoe’s data. </li><li>Be part of an international English-speaking team dedicated to scaling our adtech platform beyond our hundreds of millions of monthly active users.</li></ul> Who You Are:<ul><li>You have a skill for communicating complex technical information to business teams and partners. </li><li>You turn data into actionable insights and document them in clean, understandable formats like spreadsheets or wiki pages to help drive business decisions.</li><li>You thrive in a team environment and are an excellent cross-team communicator.</li><li>You have excellent analytical and communication skills and can use SQL to query databases.</li><li>You act as the voice of the customer and support teams, providing clear and constructive feedback to Product and Engineering teams to help improve our tools, features, and overall user experience of our product.</li><li>Basic Knowledge of HTML and JavaScript &amp; you know you don’t eat cookies in IT.</li><li>You have a working knowledge of how different technical systems communicate with each other, such as being able to test HTTP REST endpoints and understand what could go wrong when they don’t work.</li><li>Plus: You are familiar with Java or have experience building your own apps.</li><li>Huge plus: You have hands-on experience working with app publishers, supporting them through SDK integrations, debugging tricky issues, and guiding them on best practices to ensure smooth rollouts and long-term success.</li></ul> Fuel for the Journey: Benefits to Support Your Ambitions<ul><li>Invest in Your Future: Regular feedback and our development program support your growth, helping you expand your skill set and achieve your career goals.</li><li>Easy Arrival to adjoe: From signing to settling in Hamburg, we’ve got you covered. Need a visa? No problem. Ready to build your new life and career at adjoe in Hamburg? We support every ambition—from learning German to a relocation bonus that helps you settle in and make Hamburg feel like home.</li><li>Live Your Best Life, at Work and Beyond: We work in a hybrid setup with 3 core office days, plus flexible working hours. Enjoy 30 vacation days, 3 weeks of remote work per year, and free access to an in-house gym with lots of different fitness classes and mental health support through our Employee Assistance Program (EAP).</li><li>Thrive Where You Work: Enjoy the Alster Lake view from our central office with top-notch equipment, fun open spaces, and a large variety of snacks and drinks.</li><li>Join the Community! Participate in regular team and company events, including hackathons and social gatherings. We work together, and we celebrate together, too.</li></ul> Skip writing cover letters. Tell us about your most passionate personal project, your desired salary and your earliest possible start date. We are looking forward to your application! We welcome applications from people who will contribute to the diversity of our company.

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The Renewal Account Executive manages Rocket Software clients and partners, focusing on maintaining and growing renewal rates, and establishing partner/client relationships to retain customers and identify upsell opportunities. Responsibilities include communicating the maintenance value proposition, managing negotiations, writing proposals, and completing renewals before the due date. They also serve as a liaison between customers and Rocket teams to resolve escalated issues to maximize maintenance revenue. They are the primary owner for executing the overall contract renewal process, following established procedures, and consistent Renewal Sales.

Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.At Rocket, software is about more than just code—it’s about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we’re serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.

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They are the primary owner for the execution of the overall contract renewal process by following established procedures and consistent Renewal Sales.Essential Duties and Responsibilities:Build long term relationships with key customers (region/revenue size dependent) (50%)<ul><li>Proactive and regular customer outreach</li><li>Profile and document customer intel</li></ul>Minimize cancellations/ Maximize renewal revenue (25%)<ul><li>Manage price increases in renewal opportunity process</li><li>Educate the value of support</li><li>Negotiate renewals</li></ul>Liaise with Rocket teams (10%)<ul><li>Collaborate with Sales Account Executives regarding issues or concerns surrounding the successful selling of renewals to their accounts</li></ul>Cross/Upsell (15%)<ul><li>Identify new opportunities for additional capacity and cross sell and refer those opportunities to Sales Account Executives</li><li>Handle complex escalations</li><li>Monitor renewal metrics for success&nbsp;</li><li>Renewal forecasting and pipeline reporting</li></ul>Required Qualifications: <ul><li>5+ years equivalent business experience, with preferable 2+ years in managing customer relationships</li><li>Strong written and verbal communication skills; strong German language skills are required.</li><li>Experience with a sales automation system, preferable&nbsp;Salesforce.com</li><li>Ability to influence and negotiate</li><li>High Energy and passion towards solving customer needs</li><li>Customer Focus: Proactive, responsive, and focused on discovering, anticipating, and meeting the customer’s needs by leveraging internal resources</li><li>Resilience: Persists in the face of obstacles or rejection. Does not give up when things do not go smoothly.</li><li>Ability to be set and achieve goals with minimal management support/coaching.</li><li>Committed to Rocket Software core values of Empathy, Trust, Humanity and Love</li></ul>Information Security:Information security is everyone’s responsibility.&nbsp; A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.Diversity, Inclusion &amp; Equity:At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.#LI-SD1#LI-Remote.This position is eligible for commissions in accordance with the terms of the company’s plan.What Rocket Software can offer you in Vilnius: <ul><li><h2>Health Insurance: Choose from 3 great options!</h2></li><li><h2>Generous Time Off: Enjoy 25 days of annual leave, plus Juneteenth as an extra day off for everyone.</h2></li><li><h2>Rocket enhanced parental leave benefit.</h2></li><li><h2>Easy Sick Days: Get 6 days of fully paid sick leave without needing a medical certificate.</h2></li><li><h2>Employee Assistance Program – Digital Courses &amp; Meditations, Certified Personal Coaching &amp; Personal Therapy sessions.</h2></li><li><h2>Workcation Policy: Enjoy the flexibility to work from a vacation spot, combining work and leisure.</h2></li><li><h2>Choose your own hybrid/remote work model.</h2></li><li><h2>Tuition Reimbursement and Certificate Reimbursement Program opportunities.</h2></li></ul>Annual salary range for this position is between €27,000.00 - €50,200.00 gross before taxes.Salary range applies only to candidates in LithuaniaSalary offer for the candidate is determined based on the predefined salary ranges for the position and depends on the level of competence and experience of the candidate.Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. &nbsp;If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. &nbsp;We will make a determination on your request for reasonable accommodation on a case-by-case basis.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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