Our purpose is to have fun while creating fun

Arkadium

Director, Data and Insights

Data Analyst

The Director of Data and Insights role leads the evolution of Arkadium’s data function, responsible for building a modern, scalable data platform; enabling AI-powered self-service analytics; and identifying opportunities to commercialize Arkadium’s data assets. The role involves leading data platform modernization, AI-enabled analytics, data commercialization strategy, insight generation and communication, and leadership and team development. This involves architecting data ecosystems, ensuring data integrity, building self-service analytics, identifying data monetization opportunities, translating data into actionable insights, and managing a team of data professionals.

At Arkadium our purpose is to have fun while creating fun - and that’s exactly what we’ve been doing for 20 years. We’re the creators behind the world’s most-played games. From the Solitaire that came on your Windows machine, to hundreds of other games you’ve come to know and love - you can find our games on Arkadium.com, iOS, Android, and lots of other big sites worldwide.&nbsp;&nbsp;&nbsp;&nbsp;As a proud Evergreen business our values of Fierce Drive, Positive Energy and Living Full Lives are the driving force behind how we run and the choices we make.&nbsp;&nbsp;&nbsp;&nbsp;We’re privately held (aka stable and reasonable about growth), founder-led (aka passionate about our craft) and we consistently rank as a “Best Place to Work” (aka not your typical games company).&nbsp;&nbsp;&nbsp;&nbsp;Why Join Arkadium?&nbsp;<ul><li>Shape the future of a data-first gaming company with high visibility and executive backing&nbsp;</li></ul><ul><li>Be part of a mission-driven culture that values curiosity, clarity, and community&nbsp;</li></ul><ul><li>Build foundational capabilities that will drive long-term innovation and growth&nbsp;</li></ul>Interested in becoming an Arkadian? We’d love to hear from you!OverviewWe are seeking a strategic and technically grounded Director of Data &amp; Insights to lead the evolution of Arkadium’s data function. This role is responsible for architecting a modern, scalable data platform; enabling AI-powered self-service analytics; and identifying opportunities to commercialize Arkadium’s data assets in a future-proof way.&nbsp;This leader must bring deep technical expertise, strong business acumen, and a storytelling mindset—able to extract meaningful insights from complex data and communicate them clearly to technical and non-technical audiences alike to influence decision-making at all levels.&nbsp;<h3>Responsibilities</h3>Data Platform Modernization&nbsp;<ul><li>Lead the development of a modern cloud-based data ecosystem using tools such as Databricks, Power BI, AppInsights, and Hotjar&nbsp;</li></ul><ul><li>Oversee data ingestion, transformation (ETL/ELT), governance, and storage in scalable environments (e.g., Snowflake, GCP/AWS)&nbsp;</li></ul><ul><li>Ensure data accuracy, integrity, and privacy compliance (GDPR, CCPA) across the organization&nbsp;</li></ul>AI-Enabled Analytics &amp; Self-Service Insights&nbsp;<ul><li>Build and scale self-service analytics capabilities for business users, powered by AI and automated insights&nbsp;</li></ul><ul><li>Promote consistent use of Power BI dashboards, embedded insights, and smart alerting for operational excellence&nbsp;</li></ul><ul><li>Collaborate with internal stakeholders to create intuitive tools that support faster, data-informed decision-making&nbsp;</li></ul>Data Commercialization Strategy&nbsp;<ul><li>Identify high-value opportunities to generate business impact through monetization of data assets&nbsp;</li></ul><ul><li>Partner with legal, engineering, and leadership teams to define and operationalize compliant and scalable use of data externally&nbsp;</li></ul><ul><li>Lead development of internal pilots or proofs-of-concept to test data use in partner-facing initiatives&nbsp;</li></ul>Insight Generation &amp; Communication&nbsp;<ul><li>Translate raw data into actionable insights, trends, and narratives to support strategy, marketing, product, and finance decisions&nbsp;</li></ul><ul><li>Present findings to senior leadership and cross-functional teams using compelling visuals and business framing&nbsp;</li></ul><ul><li>Guide the business in interpreting data patterns to improve outcomes across user engagement, monetization, and operational efficiency&nbsp;</li></ul>Leadership &amp; Team Development&nbsp;<ul><li>Manage and mentor a growing team of data engineers, analysts, and scientists&nbsp;</li></ul><ul><li>Define the long-term vision and roadmap for data and insights as a key enabler of company growth&nbsp;</li></ul><ul><li>Act as a trusted advisor to the executive team on data opportunities, risks, and emerging technologies&nbsp;</li></ul>Leadership &amp; Team Development&nbsp;<ul><li>Manage and mentor a growing team of data engineers, analysts, and scientists&nbsp;</li></ul><ul><li>Define the long-term vision and roadmap for data and insights as a key enabler of company growth&nbsp;</li></ul><ul><li>Act as a trusted advisor to the executive team on data opportunities, risks, and emerging technologies&nbsp;</li></ul>

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The Renewal Account Executive manages Rocket Software clients and partners, focusing on maintaining and growing renewal rates, and establishing partner/client relationships to retain customers and identify upsell opportunities. Responsibilities include communicating the maintenance value proposition, managing negotiations, writing proposals, and completing renewals before the due date. They also serve as a liaison between customers and Rocket teams to resolve escalated issues to maximize maintenance revenue. They are the primary owner for executing the overall contract renewal process, following established procedures, and consistent Renewal Sales.

Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.At Rocket, software is about more than just code—it’s about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we’re serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.

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It's fun to work in a company where people truly BELIEVE in what they're doing!Job Description Summary:The Renewal Account Executive manage Rocket Software clients and partners with a focus on maintaining and growing renewal rates and establishing partner/client relationships with a focus on retaining customers and identifying opportunities for upsell. Responsibilities include communicating the maintenance value proposition, managing negotiations, writing proposals, and completing renewals before due date. Serve as liaison between customers and appropriate Rocket teams to resolve escalated issues and to maximize maintenance revenue. They are the primary owner for the execution of the overall contract renewal process by following established procedures and consistent Renewal Sales.Essential Duties and Responsibilities:Build long term relationships with key customers (region/revenue size dependent) (50%)<ul><li>Proactive and regular customer outreach</li><li>Profile and document customer intel</li></ul>Minimize cancellations/ Maximize renewal revenue (25%)<ul><li>Manage price increases in renewal opportunity process</li><li>Educate the value of support</li><li>Negotiate renewals</li></ul>Liaise with Rocket teams (10%)<ul><li>Collaborate with Sales Account Executives regarding issues or concerns surrounding the successful selling of renewals to their accounts</li></ul>Cross/Upsell (15%)<ul><li>Identify new opportunities for additional capacity and cross sell and refer those opportunities to Sales Account Executives</li><li>Handle complex escalations</li><li>Monitor renewal metrics for success&nbsp;</li><li>Renewal forecasting and pipeline reporting</li></ul>Required Qualifications: <ul><li>5+ years equivalent business experience, with preferable 2+ years in managing customer relationships</li><li>Strong written and verbal communication skills; strong German language skills are required.</li><li>Experience with a sales automation system, preferable&nbsp;Salesforce.com</li><li>Ability to influence and negotiate</li><li>High Energy and passion towards solving customer needs</li><li>Customer Focus: Proactive, responsive, and focused on discovering, anticipating, and meeting the customer’s needs by leveraging internal resources</li><li>Resilience: Persists in the face of obstacles or rejection. Does not give up when things do not go smoothly.</li><li>Ability to be set and achieve goals with minimal management support/coaching.</li><li>Committed to Rocket Software core values of Empathy, Trust, Humanity and Love</li></ul>Information Security:Information security is everyone’s responsibility.&nbsp; A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.Diversity, Inclusion &amp; Equity:At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.#LI-SD1#LI-Remote.This position is eligible for commissions in accordance with the terms of the company’s plan.What Rocket Software can offer you in Vilnius: <ul><li><h2>Health Insurance: Choose from 3 great options!</h2></li><li><h2>Generous Time Off: Enjoy 25 days of annual leave, plus Juneteenth as an extra day off for everyone.</h2></li><li><h2>Rocket enhanced parental leave benefit.</h2></li><li><h2>Easy Sick Days: Get 6 days of fully paid sick leave without needing a medical certificate.</h2></li><li><h2>Employee Assistance Program – Digital Courses &amp; Meditations, Certified Personal Coaching &amp; Personal Therapy sessions.</h2></li><li><h2>Workcation Policy: Enjoy the flexibility to work from a vacation spot, combining work and leisure.</h2></li><li><h2>Choose your own hybrid/remote work model.</h2></li><li><h2>Tuition Reimbursement and Certificate Reimbursement Program opportunities.</h2></li></ul>Annual salary range for this position is between €27,000.00 - €50,200.00 gross before taxes.Salary range applies only to candidates in LithuaniaSalary offer for the candidate is determined based on the predefined salary ranges for the position and depends on the level of competence and experience of the candidate.Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. &nbsp;If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. &nbsp;We will make a determination on your request for reasonable accommodation on a case-by-case basis.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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