The mission of Arkose Labs is to create an online environment where all consumers are protected from online spam and abuse. Recognized by G2 as the 2025 Leader in Bot Detection and Mitigation, with the highest score in customer satisfaction and largest market presence four quarters running, Arkose Labs offers the world's first $1M warranties for credential stuffing and SMS toll fraud. With 20% of our customers being Fortune 500 companies, our AI-powered platform combines powerful risk assessments with dynamic threat response to undermine the strategy of attack, all while improving good user throughput. Headquartered in San Mateo, CA, with employees in London, Costa Rica, Australia, Argentina, Malaysia and India. Arkose Labs protects enterprises from cybercrime and abuse.

Arkose Labs

Senior Customer Success Manager

Senior Support Engineer

Senior Live Site Engineer

Platform Engineer

Senior Technical Account Manager

Associate User Experience Architect

Associate Solutions Architect

Technical Project Manager (Change Management)

As a Senior Customer Success Manager at Arkose Labs, you will be responsible for managing strategic relationships with top customers. This involves driving adoption, retention, and growth by providing technical guidance and business value. You'll lead discovery calls, assist in solution implementation, and act as a trusted advisor. Key responsibilities include acting as the primary point of contact, leading technical discussions, guiding customers through implementation, and managing executive relationships. The role requires a strong understanding of web applications, cloud infrastructure, and excellent communication skills to ensure customer success and expansion opportunities.

Staff Product Manager

<div>The mission of Arkose Labs is to create an online environment where all consumers are protected from online spam and abuse. Recognized by G2 as the 2025 Leader in Bot Detection and Mitigation, with the highest score in customer satisfaction and largest market presence four quarters running, Arkose Labs offers the world's first $1M warranties for credential stuffing and SMS toll fraud. With 20% of our customers being Fortune 500 companies, our AI-powered platform combines powerful risk assessments with dynamic threat response to undermine the strategy of attack, all while improving good user throughput. Headquartered in San Mateo, CA, with employees in London, Costa Rica, Australia, India, and Argentina. Arkose Labs protects enterprises from cybercrime and abuse.</div><div>Position Summary: As a Senior Customer Success Manager at Arkose Labs, you'll own strategic relationships with our top customers, driving adoption, retention, and growth by delivering technical guidance and business value. You’ll lead discovery conversations, guide solution implementation, and act as a trusted advisor—balancing deep technical understanding with strong executive presence. You’ll play a critical role in aligning customer goals with Arkose Labs' solutions while managing expectations, influencing outcomes, and ensuring long-term success. Key Responsibilities: <ul> <li>Serve as the strategic partner and primary point of contact for enterprise customers.</li> <li>Lead technical discovery and intake calls independently—understanding customer architectures, web applications, and cloud stacks.</li> <li>Guide customers through implementation, optimization, and best practices without needing constant engineering support.</li> <li>Manage executive relationships and influence stakeholders to adopt recommendations.</li> <li>Ensure alignment with customer goals, drive adoption, and proactively mitigate churn risk.</li> <li>Identify and pursue expansion opportunities in collaboration with sales.</li> <li>Deliver insights and communicate value through reporting, consultation, and thought leadership.</li> <li>Leverage industry knowledge to tailor guidance to customer needs.</li> </ul> What You Bring: <ul> <li>8+ years in Customer Success, Technical Account Management, Solution Consulting or related technical client-facing roles.</li> <li>Strong understanding of web applications, cloud infrastructure, and modern development stacks (HTML, JavaScript, APIs).</li> <li>Ability to confidently lead technical conversations and troubleshoot issues.</li> <li>Executive presence with excellent communication, relationship management, and consultative skills.</li> <li>Background in SaaS, cybersecurity, or financial services is a strong plus.</li> </ul> Nice-to-Haves: <ul> <li>Bachelor's degree in Computer Science, MIS, Engineering, or its equivalent.&nbsp;&nbsp;</li> <li>Background in customer-facing cybersecurity.</li> </ul> <h4>Why Arkose Labs?</h4> At Arkose Labs, our technology-driven approach enables us to make a substantial impact in the industry, supported by a robust customer base consisting of global enterprise giants such as Microsoft, Roblox, and more. We’re not just a company; we’re a collaborative ecosystem where you will actively partner with these influential brands, tackling the most demanding technical challenges to safeguard hundreds of millions of users across the globe. Why do top tech professionals choose Arkose Labs? <ul> <li>Cutting-Edge Technology: Our high-efficacy solutions, backed by solid warranties, attract leading, global enterprise clients.</li> <li>Innovation and Excellence: We foster a culture that emphasizes technological innovation and the pursuit of excellence, ensuring a balanced and thriving work environment.</li> <li>Experienced Leadership: Guided by seasoned executives with deep tech expertise and a history of successful growth and equity events.</li> <li>Ideal Size: We’re structured to be agile and adaptable, large enough to provide stability, yet small enough to value your voice and ideas.</li> </ul> Join us in shaping the future of technology. At Arkose Labs, you’re not just an employee; you’re part of a visionary team driving global change The most recognizable brands in the world select Arkose Labs, including Roblox, Microsoft, Adobe, Expedia, Snapchat, Zilch, and ZipAir. We value your unique contributions, perspectives, and experiences. Be part of a diverse and high-performing environment that prioritizes collaboration, excellence, and inclusion. We hire the best, focus on their professional development, and offer support for continuing education. We value: <ul> <li>People: first and foremost they are our most valuable resource. Our people are independent thinkers who make data driven decisions and take ownership and accountability in all the things they do.</li> <li>Team Work. We demonstrate respect, trust, integrity, and communicate openly with a positive can do attitude and constructively challenge one another</li> <li>Customer Focus. We empathize with our customers and obsess about solving their problems</li> <li>Execution with precision, professionalism and urgency</li> <li>Security. It’s the lens through which we implement our processes, procedures, and programs</li> </ul> Benefits: <ul> <li>Competitive salary + Equity</li> <li>401k plan&nbsp;</li> <li>Robust benefits package- 85% medical, dental, vision coverage for employees and 75% for dependents</li> <li>Flexible PTO</li> <li>Life insurance coverage</li> <li>Short and Long Term Disability Insurance paid by the company</li> <li>Generous nationwide parental leave policy</li> <li>Amazing discounts program&nbsp;</li> <li>Wellbeing package including mental health and gym discounts</li> <li>Flexible working hours to support personal well-being and mental health</li> <li>Employee Assistance Program</li> </ul> Arkose Labs is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Arkose Labs will provide reasonable accommodations for qualified individuals with disabilities. #LI-Midsenior</div>

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kuda 

Direct Sales Agent

Lead Corporate Financial Analyst

Scout

Engineer, Calibration & Testing

The Orchard

Analyst, FP&A

Klang Games


Marketing Lead

FalconX

Trade Operations Associate

Veeam Software

Senior Technical Program Manager

Numrah

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Alphasense

Compensation Analyst

As a Direct Sales Agent, you will play a crucial role in promoting Kuda's growth by actively selling and building customer relationships. You will need to find new leads through various methods, sell Kuda's financial products, meet sales targets, and comply with all bank policies and regulations. You'll also onboard new customers to the platform, keep accurate records, promote services at events, and give feedback to improve products. Providing client support is also a key responsibility, including training and assistance.

A few years ago, a small team of people determined to transform banking launched a savings app for Nigerians. That app was the first step toward Kuda. Kuda is a full-service digital bank. Our mission is to make banking accessible, affordable and rewarding for all Africans. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly and save more. We raised the largest seed round recorded in Africa, and completed Series B funding round in 2021, led by some of the world's most respected institutional investors. We’re a lively, diverse, and collaborative international Tribe, with offices in London (our HQ), Lagos and Cape Town (with more locations soon to be announced).

IS-Administrator - Lead

Executive Assistant

Internal Control Officer

Managing Counsel

Content Editor

Unity 3D Technical Artist

Product Designer

SummaryKuda is a money app for Africans on a mission to make financial services accessible, affordable and rewarding for every African on the planet. We’re a tribe of passionate and diverse people who dreamed of building an inclusive money app that Africans would love so it’s only right that we ended up with the name ‘Kuda’ which means ‘love’ in Shona, a language spoken in the southern part of Africa. We’re giving Africans around the world a better alternative to traditional finance by delivering money transfers, smart budgeting and instant access to credit through digital devices. We’ve raised over $90 million from some of the world's most respected institutional investors, and we’re rolling out our game-changing services globally from our offices in Nigeria, South Africa, and the UK.Role OverviewAs a Direct Sales Agent, you will play a pivotal role in driving Kuda’s growth objectives through proactive sales efforts, effective relationship-building, and unwavering commitment to compliance and customer satisfaction.<ul><li>Prospect and generate leads through cold calling, networking, and referrals. </li><li>Actively market Kuda’s array of financial products, including personal &amp; business banking, loans, and POS terminals, to prospective customers within the designated territory. </li><li>Achieve and exceed monthly sales targets by acquiring new customers and expanding customer base through persuasive techniques and a deep understanding of the bank’s offerings. </li><li>Negotiate pricing and terms of sale to close deals and achieve sales targets according to the company's pricing. </li><li>Conduct product demonstrations and presentations to potential clients. </li><li>Ensure thorough compliance with all bank policies and regulatory requirements, including KYC (Know Your Customer) and AML (Anti-Money Laundering).</li><li>Educate potential clients on the benefits of transitioning to electronic banking solutions and ensure their seamless onboarding to our platform. </li><li>Maintain accurate records of all sales activities and customer interactions in CRM software. </li><li>Participate in roadshows, community fairs, and other local events to promote the bank’s services and garner leads.</li><li>Provide feedback to the marketing and product teams on customer experiences and product improvements. </li><li>Understand the needs and requirements of prospective clients and proffer solutions to meet their specific business needs. </li><li>Provide ongoing support to clients, including training and troubleshooting assistance. </li></ul>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

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