Assembly AI

Support Engineer

Senior Technical Account Manager

Senior Research Engineer, JAX

Senior Research Engineer

AssemblyAI is a rapidly growing company at the forefront of Speech AI, offering powerful speech-to-text and speech understanding models via API. With over 200,000 developers and 5,000+ paying customers, AssemblyAI's models outperform competitors in accuracy and power billions of end-user experiences daily. The company is seeking a dedicated API Support Engineer to join their multi-functional, remote team. This role involves direct customer interaction, troubleshooting API integrations, and serving as a product expert and liaison between customers and engineering teams.

<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">About AssemblyAI</h1>At AssemblyAI, we’re building at the forefront of Speech AI, creating powerful models for speech-to-text and speech understanding available through a straightforward API. With more than 200,000 developers building on our API and over 5,000 paying customers, AssemblyAI is helping unlock and support the next generation of powerful, meaningful products built with AI.Progress in AI is moving at an unprecedented pace– and our team is made up of experts in AI research that are focused on making sure that our customers are able to stay on the cutting edge, with production-ready AI models that are constantly updating and improving as our team continues to improve accuracy, latency, and what’s possible with Speech AI. Our models consistently rank highest in industry benchmarks for accuracy, outperforming models from Google and Amazon, and up to 30% fewer hallucinations than OpenAI’s Whisper. Our models power more than 2 billion end-user experiences each day, helping companies better understand customer feedback, run more productive meetings with automated meeting notes, and helping improve childhood literacy via ed tech tools.We’ve raised funding by leading investors including Accel, Insight Partners, Y Combinator’s AI Fund, Patrick and John Collision, Nat Friedman, and Daniel Gross. We’re a remote team looking to build one of the next great AI companies, and are looking for driven, talented people to help us get there!<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">The Role</h1>AssemblyAI is growing quickly, and we’re searching for a driven and dedicated API Support Engineer to work on our multi-functional team. We're growing rapidly, and looking for someone who loves interacting with customers, and has the technical experience to t collaborate with developers to help troubleshoot their integrations with our API. Ideally, you have experience working as a developer or technical support in a past role. With significant investment and strong leadership to fuel our growth, it’s the perfect time to join the AssemblyAI team.<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">What you will do:</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Be the first line of support AssemblyAI's customers. You'll work directly with new customers who are integrating our API to make sure their integration is going well. You'll also be responsible for checking in on current customers, notifying them about upcoming new features/product updates, and collecting any feedback they have.</li><li class="leading-relaxed">Serve as the "product expert". You'll be responsible for answering technical questions about the product over live chat, Slack, and email. We're a small team, and this will also be a great opportunity to wear multiple hats and to serve in a critical cross-functional role.</li><li class="leading-relaxed">Wear multiple hats. Supporting customers often involves wearing multiple hats. In some conversations, you will serve as technical support, in others you might provide solutions advice, and in others you might function as their technical account manager.</li><li class="leading-relaxed">Be the liaison between the customer and our engineering teams. You'll manage our ticketing system and serve as the liaison between the customer and our engineering team for bug reports, feature requests, and technical issues that are reported.</li><li class="leading-relaxed">Manage and contribute to our technical resources. You will make updates and improvements to our official documentation, contribute to our SDKs, and build and maintain third-party integrations.</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">What you'll need:</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">1 year+ of experience in a similar support role</li><li class="leading-relaxed">Prior customer or client-facing experience, ideally in a high-growth startup environment</li><li class="leading-relaxed">Experience working in a technical role, like technical support, solutions architect, software developer, QA testing, etc.</li><li class="leading-relaxed">Ability to understand and translate technical language across both clients & engineering teams</li><li class="leading-relaxed">Experience working with REST APIs</li><li class="leading-relaxed">You can demonstrate and explain API knowledge</li><li class="leading-relaxed">You can hear a use case and creatively apply our API functionality to solve that use case</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Nice to have:</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Super organized</li><li class="leading-relaxed">Outgoing; loves to communicate with external stakeholders and customers</li><li class="leading-relaxed">Curious; loves to investigate and solve problems</li><li class="leading-relaxed">You take ownership of customer feedback</li><li class="leading-relaxed">Ability to master our API's functionality</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Pay Transparency</h1>AssemblyAI strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on paying competitively for our size, stage, and industry, and are one part of many compensation, benefit, and other reward opportunities we provide.There are many factors that go into salary determinations, including relevant experience, skill level, qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.The provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range which will be communicated to candidates throughout the interview process.Salary range: AU$114,382.80 - AU$163,404.00<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Working at AssemblyAI</h1>We are a small but mighty group of startup veterans and experienced AI researchers with over 20 years of expertise in Machine Learning, Speech Recognition, and NLP. As a fully remote team, we’re looking for people to join our team who are ambitious, curious, and lead with integrity. We’re still in the early days of AI and of AssemblyAI’s journey, and are looking for teammates who won’t just fit in, but will help us define and build our company culture.We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. No matter your race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply!<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Using AI to Interview:</h1>If you’re selected for an interview, please review this <a href="https://www.assemblyai.com/candidate-ai-guidance" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">resource</a> to better understand how AssemblyAI approaches the use of AI in our interview process.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Keep Exploring AssemblyAI:</h3><a href="https://www.youtube.com/@AssemblyAI" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Check us out on YouTube!</a><a href="https://www.assemblyai.com/research/universal-1" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Learn more about AI models for speech recognition</a><a href="https://www.assemblyai.com/products/core-transcription" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Core Transcription</a> | <a href="https://www.assemblyai.com/products/audio-intelligence" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Audio Intelligence</a> | <a href="https://www.assemblyai.com/blog/lemur-early-access/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">LeMUR</a> | <a href="https://www.assemblyai.com/playground/source" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Try the Playground</a><a href="https://www.assemblyai.com/blog/announcing-our-50m-series-c-to-build-superhuman-speech-ai-models/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Our $50M Series C fundraise</a>

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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GE Digital

Senior Civil Structural Engineer, New Nuclear Plant Projects

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The Senior Civil Structural Engineer contributes to the team responsible for the development of Civil Engineering activities in support of New Nuclear Plants Engineering projects. This role involves performing structural analysis and calculations, Soil-Structure-Interaction (SSI) analysis, and design of Nuclear Power Plant Safety-Related Structures according to industry codes. The engineer will also conduct static and dynamic analysis using specialized software, analyze thermal stresses and hydrodynamic loads, and develop engineering reports and licensing documentation. The position requires interfacing with customers, suppliers, and regulatory authorities.

At GE Digital, our focus is clear: delivering software that accelerates a new era of energy. We deliver software that accelerates electrification and decarbonization across the energy ecosystem - from how power is created, to how it is orchestrated, to how it is consumed. Using data, we transform how our customers solve their toughest challenges. By improving the energy ecosystem to be more intelligent and efficient, we’re helping create reliable, affordable, and sustainable energy for all. GE Digital delivers software that: Reduces emissions &amp; waste today through efficiency insights Orchestrates a secure, clean energy grid Accelerates the transition to zero- and low-carbon energy resources THE ENERGY TO CHANGE THE WORLD

Cut and Trim Technician

Service Project Manager

Product Engineer

LV Project Engineer (F/M)

IT support

Advanced Manufacturing Technology Engineer

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description Summary</h2>The Senior Civil Structural Engineer contributes to the team responsible for the development of Civil Engineering activities in support of the New Nuclear Plants Engineering projects. Perform activities within a team environment, working with a global team of partner organizations and suppliers to successfully deliver New Nuclear Plant Projects.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description</h2>Essential Responsibilities<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Provide system design deliverables which include: system design specifications, which include performing structural analysis and calculations</li><li class="leading-relaxed">Perform Soil-Structure-Interaction (SSI) analysis of Nuclear Power Plant Safety-Related Structures</li><li class="leading-relaxed">Perform design and analysis of Nuclear Power Plant Safety-Related Structures in accordance with the following codes: ASME B&PV Section III Division 2, AISC N690 code, and ACI 349 code.</li><li class="leading-relaxed">Perform Static and Dynamic analysis of complex NI and Containment structures using SAP4, ANSYS and/or NASTRAN computer codes.</li><li class="leading-relaxed">Understand and analyze the effect of thermal stresses in the reactor containment and resolve over stress conditions</li><li class="leading-relaxed">Define hydrodynamic input loads for calculation of dynamic response of containment structure and the C/S design of reactor containment</li><li class="leading-relaxed">Analyze the effects of missiles, aircraft impact and severe wind on reinforced concrete structures</li><li class="leading-relaxed">Develop engineering reports and licensing documentation.</li><li class="leading-relaxed">Interface with internal and external customers, suppliers, partners, the NRC and international regulatory authorities on technical issues.</li><li class="leading-relaxed">Incorporate design requirements into analyses and design documents; prepare systems documentation using the designated requirements management tool</li><li class="leading-relaxed">Lead and conduct design analyses, evaluations, and verifications for various BWR structural systems</li><li class="leading-relaxed">Apply engineering knowledge and practical experience to the analysis, investigation, and solution of complex design problems and application issues</li><li class="leading-relaxed">Develop drawings and specifications to assure products can reliably meet all engineering and quality requirements</li><li class="leading-relaxed">Work proactively with existing BWR product line and quality personnel through process procedure approvals, process qualification approvals, and non-conforming material disposition</li><li class="leading-relaxed">Perform work tasks in accordance with current regulatory guides and industry standards applicable to the Systems and Equipment and the associated components and their interfaces with other systems</li><li class="leading-relaxed">Provide on-time, quality delivery of equipment packages and engineering documentation in accordance with contract requirements, business procedures, and regulatory agency guidelines</li></ul>Required Qualifications<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelors of Science Engineering</li><li class="leading-relaxed">Canadian P. Eng registration (Professional Engineer Ontario) for Canada.</li><li class="leading-relaxed">Minimum of 8 years of experience in nuclear engineering or equivalent technical environment</li><li class="leading-relaxed">Minimum of 3 years of nuclear power plant BOP/TI design and/or operation experience</li><li class="leading-relaxed">Minimum of 2 years of experience in a program or technical leadership role</li><li class="leading-relaxed">Minimum of 2 years of experience working with customers, regulators and suppliers</li></ul>Eligibility Requirements:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">For Canada this role requires working two days a week onsite in the Markham Ontario office.</li><li class="leading-relaxed">For Canada GE will only employ those who are legally authorized to work in Canada for this opening.</li></ul>Desired Characteristics<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">PhD in Civil Engineering</li><li class="leading-relaxed">Proven ability to think strategically, be creative and move quickly</li><li class="leading-relaxed">Strong team building skills</li><li class="leading-relaxed">Process oriented with ability to facilitate continuous performance improvement</li><li class="leading-relaxed">Open communication style and proven ability to develop team relationships</li><li class="leading-relaxed">Working knowledge of BWR plants and specifically the BOP/TI/HVAC system side of the plant</li><li class="leading-relaxed">Experience in the construction of a nuclear power plant</li><li class="leading-relaxed">Knowledge of nuclear business products, business processes, customers and competitive environment</li></ul>For CanadaGE will only employ those who are legally authorized to work in Canada for this opening.This position requires access to and/or use of information subject to U.S. Export Control Laws, which mandate all citizenships (including dual citizenships) be from the U.S. Department of Energy’s List of Generally Authorized Countries (10 CFR Part 810 Appendix A, which includes Canada and can be found here: <a href="https://www.ecfr.gov/current/title-10/chapter-III/part-810/appendix-Appendix%20A%20to%20Part%20810" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://www.ecfr.gov/current/title-10/chapter-III/part-810/appendix-Appendix%20A%20to%20Part%20810</a>)unless a specific authorization from the U.S. Department of Energy is obtained or unless you are a U.S. citizen, U.S. national, U.S. permanent resident, or protected individual under the U.S. Immigration and Naturalization Act (8 U.S.C. 1324b(a)(3)). More information can be found here: <a href="https://www.energy.gov/nnsa/10-cfr-part-810" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://www.energy.gov/nnsa/10-cfr-part-810</a>.You must have legal authorization to work in Canada and any offer of employment is conditioned upon the successful completion of a background investigation. The drug screen requirement in the background check process is not required if the role is based in Canada.Strong consideration will be given to Indigenous persons. The term Indigenous refers to individuals who identify as being descended from the original inhabitants (the first peoples) of what is now known as Canada. In this context, Indigenous people are First Nations, Métis and/or Inuit<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Additional Information</h2>Relocation Assistance Provided: Yes

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

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Programming Patterns

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Object Oriented Programming

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Support Engineer

Senior Technical Account Manager

Senior Research Engineer, JAX

Senior Research Engineer

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