attentive

Messaging Strategy & Operations Associate

Commercial Counsel

Staff Software Engineer, ML Platform

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Attentive is an AI-powered mobile marketing platform. This role, Messaging Strategy & Operations Associate, supports Sender Operations and Deliverability, focusing on process excellence, technical problem-solving, and cross-functional collaboration. You will manage phone number provisioning, ensure high deliverability, maintain messaging program compliance, and troubleshoot issues. The role involves partnering with Product, Engineering, Customer Success, and external messaging partners to scale Attentive’s messaging platform.

Senior Learning Experience Designer

Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role</h3>We’re looking for an Associate to join our Messaging Strategy & Operations team, supporting both Sender Operations and Deliverability functions. This role is ideal for someone who thrives at the intersection of process excellence, technical problem-solving, and cross-functional collaboration. You’ll play a critical role in ensuring Attentive’s messaging ecosystem runs smoothly. This includes managing phone number provisioning and configuration to ensure high deliverability performance.You’ll partner closely with Product, Engineering, and Customer Success teams, as well as our external messaging partners, to identify and resolve issues, improve systems, and help scale the operational backbone that powers Attentive’s messaging platform.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You’ll Accomplish</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Manage and execute phone number applications, configurations, and migrations in a timely and accurate manner using internal tools and partner portals</li><li class="leading-relaxed">Maintain messaging program compliance by leading carrier audits, troubleshooting spam blocks, and liaising with regulatory partners on broader industry trends</li><li class="leading-relaxed">Track and troubleshoot phone number lifecycle issues across multiple channels (e.g., Toll-Free, Short Code, RCS)</li><li class="leading-relaxed">Investigate and resolve messaging or deliverability incidents using Looker, Datadog, and internal dashboards</li><li class="leading-relaxed">Monitor and maintain dashboards that visualize messaging throughput, error codes, and send health across partners</li><li class="leading-relaxed">Implement process improvements that increase efficiency, reliability, and scalability across both Sender Ops and Deliverability</li><li class="leading-relaxed">Serve as a day-to-day point of contact for messaging partners and aggregators, communicating clearly on application status, deliverability investigations, and operational updates</li><li class="leading-relaxed">Support testing and rollout of new partner connections, automations, or tooling enhancements.</li><li class="leading-relaxed">Identify patterns in message performance data and escalate potential deliverability risks before they impact customers</li><li class="leading-relaxed">Collaborate with Product and Engineering on initiatives that minimize data inconsistencies, improve internal tooling, and automate phone number provisioning & deliverability analytics</li><li class="leading-relaxed">Support cross-team initiatives such as RCS partner testing, throughput scaling, and BFCM readiness</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Your Expertise</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Excellent data analysis skills and proven track record building internal workflows using Zapier, Looker, Datadog, Excel, Google Sheets, or similar tools</li><li class="leading-relaxed">Strong communication skills (written and verbal) - this includes being comfortable communicating at all levels: leadership, internal, and external</li><li class="leading-relaxed">Experience working directly with engineering teams to troubleshoot issues using log level information, querying databases, or similar</li><li class="leading-relaxed">Comfortable completing projects requiring individual initiative and flexibility in tight time frames with minimal supervision</li><li class="leading-relaxed">Professional experience in the SMS and/or Email Deliverability space is preferred</li><li class="leading-relaxed">Bachelor’s degree or U.S. equivalent in Computer Science, Technology Management, Information Management, Business Administration, or related field</li><li class="leading-relaxed">Must have 1 year of professional experience conducting data analytics within the technology industry in an operationally focused role</li><li class="leading-relaxed">1 year of professional experience partnering with internal teams (including Sales & Finance, Product, or Engineering teams)</li><li class="leading-relaxed">Preferably located on the East Coast</li></ul>You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.For US based applicants:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">The US base salary range for this full-time position is $80,000 - $115,000 annually + equity + benefits</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Equity is a substantial part of the total compensation package</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Our salary ranges are determined by role, level and location</li></ul>#LI-AL1Attentive Company ValuesDefault to Action - Move swiftly and with purposeBe One Unstoppable Team - Rally as each other’s championsChampion the Customer - Our success is defined by our customers' successAct Like an Owner - Take responsibility for Attentive’s successLearn more about AWAKE, Attentive’s collective of employee resource groups.If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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Toast

Tax Operations Specialist I

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Retail Account Executive - Hollywood, FL

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Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. The Tax Operations team works closely with clients, agencies, and internal teams, focusing on compliance with US payroll tax filing and deposits. The Tax Specialist will contribute to the team's day-to-day success, maintaining client tax profiles, ensuring a smooth client experience, and driving improvement and efficiency.

Retail Account Executive - Fort Lauderdale, FL

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Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy.Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.Bready\* to make a change?The Tax Operations team works closely with our clients, agencies, and internal teams such as onboarding, customer care, and banking. Our primary focus is ensuring compliance with US payroll tax filing and deposits for our clients.The Tax Specialist will be responsible for contributing to the day-to-day success of the Tax Operations team. This individual will be responsible for the completion of tasks related to maintaining client tax profiles and ensuring a smooth client experience. In addition, the Tax Specialist will serve as a key contributor to larger team and organizational initiatives to drive improvement and efficiency as we continue to grow.Work Location: Ramanujam IT Park, TharamaniWork mode: Hybrid (2-3 days in office)<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About this roll\*</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Perform routine payroll tax profile audits of existing clients to ensure accuracy</li><li class="leading-relaxed">Processes payroll corrections to prepare for amendments and communicates summaries of the corrections to clients</li><li class="leading-relaxed">Completes monthly New Hire Reporting to state agencies</li><li class="leading-relaxed">Assists in monthly, quarterly and annual tax filing audits</li><li class="leading-relaxed">Communicates with clients regarding missing or invalid account information</li><li class="leading-relaxed">Maintain individual performance to meet established team goals and OKRs</li><li class="leading-relaxed">Obtain accurate tax jurisdiction account information to ensure timely filing and payment of payroll tax obligations</li><li class="leading-relaxed">Participate in various processes and initiatives to ensure accurate payments and filings of client taxes</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Do you have the right ingredients\*?</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Associates or Bachelor’s Degree preferred</li><li class="leading-relaxed">1+ years experience working in a similar role or closely related field</li><li class="leading-relaxed">Knowledge of US payroll taxes including federal, state, local, and paid family leave</li><li class="leading-relaxed">Prior experience in a customer service role</li><li class="leading-relaxed">Excellent written and verbal communication skills</li><li class="leading-relaxed">Ability to adapt to change and varying job responsibilities</li><li class="leading-relaxed">Effectively manage time and self-start projects</li><li class="leading-relaxed">Comfortable working with sensitive/confidential information</li><li class="leading-relaxed">Proficient in Microsoft Excel</li><li class="leading-relaxed">Willing to work in rotational shifts - 2 PM to 11 PM IST</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Special Sauce\* (Non-essential Skills/Nice to Haves)</h3>Payroll Tax Terms (Nice to Have)<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Local Tax filings / LIT</li><li class="leading-relaxed">US Payroll / Taxation</li><li class="leading-relaxed">Payroll Audits</li><li class="leading-relaxed">401k, SCORP, garnishments, pretax deduction</li><li class="leading-relaxed">Payroll Testing</li></ul>Payroll Tax Terms (Great to Have)<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Amended returns / Amendments</li><li class="leading-relaxed">941, 940, W2 Filing, SUI/SUTA, FICA, Social Security, Medicare</li><li class="leading-relaxed">TPA, POA</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">AI at Toast</h3>At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Our Spread\* of Total Rewards</h3>We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at <a href="https://careers.toasttab.com/toast-benefits" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://careers.toasttab.com/toast-benefits</a>.\*Bread puns encouraged but not required<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Diversity, Equity, and Inclusion is Baked into our Recipe for Success</h3>At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">We Thrive Together</h3>We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: <a href="https://careers.toasttab.com/locations-toast" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://careers.toasttab.com/locations-toast</a>.Apply today!Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact <a href="mailto:candidateaccommodations@toasttab.com" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">candidateaccommodations@toasttab.com</a>.------For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

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Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

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