<p><span style="color: rgba(0, 0, 0, 0.9);">At Avalanche Studios Group, we believe in worlds beyond limits.</span></p>

Avalanche Studios Group

Senior Technical QA Engineer

Lead Systems Programmer

Senior Release Manager

Senior Cloud Engineer

Senior Programmer, Rendering

Avalanche Studios Group is seeking a Senior Technical QA Engineer for their Stockholm office. This role involves working closely with development teams to enhance testing and development processes, owning the testing process, risk management, and quality evaluation for features and tools. The engineer will create and maintain a quality program through extensive end-to-end tests, integration tests, and release/change management processes, becoming an expert in the Apex engine and its associated tools.

<p class="my-4 text-gray-700 leading-relaxed">We are looking for a Senior Technical QA Engineer to join our team at our Stockholm office. You will be working closely with many different discipline teams to help to improve the test and development processes, and proactively provide support as needed.</p><p class="my-4 text-gray-700 leading-relaxed">This position owns the testing process, risk management, and quality evaluation of a given feature, function or set of tools, where you will be part of a rapidly iterating development team working closely with developers and production.</p><p class="my-4 text-gray-700 leading-relaxed">You will do this by creating and maintaining a quality program of extensive end-to-end tests, integration tests, and release/change management processes. You will become a driver of the quality process and an expert of the Apex engine with all its associated in-house and 3rd party tools.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you'll do</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Work as embedded Technical QA within a development team to define acceptance criteria, identify risks, and plan testing coverage for upcoming features / releases</li><li class="leading-relaxed">Active participation in the daily work of your scrum team (stand-ups, bug triage, planning, etc.)</li><li class="leading-relaxed">Using a mix of manual and technical testing skills to execute a variety of testing techniques to analyze the quality, including editor and tools, integration and performance testing</li><li class="leading-relaxed">Development and maintenance of QA tools (such as remote console, simple debug, local servers etc)</li><li class="leading-relaxed">Own and lead the integration schedule and be a point of contact between your project and other projects</li><li class="leading-relaxed">Mentor, teach and train your fellow QA Engineers in your areas of expertise</li><li class="leading-relaxed">Creating test plans and test cases as well as their implementation and maintenance</li><li class="leading-relaxed">Reporting bugs into the bug tracking system, and regress bugs daily in the database</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Who you are</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Several years of experience from the software industry, where minimum 5 years of experience are specifically from the video games industry.</li><li class="leading-relaxed">Hands-on experience with game engines, content and asset editors, software tools, and shared technologies.</li><li class="leading-relaxed">Good familiarity with any source control, debuggers, and other software development tools (e.g. Perforce, Visual Studio, etc).</li><li class="leading-relaxed">Understanding of build systems, continuous integration, unit tests, automated functional tests, and testing frameworks.</li><li class="leading-relaxed">Experience with QA practices, methodologies, and bug prevention strategies.</li><li class="leading-relaxed">Experience with development planning tools and defect tracking tools (e.g. Hansoft, JIRA, DevTrack, TestRail, etc).</li><li class="leading-relaxed">Experience in test automation</li><li class="leading-relaxed">Scripting experience in languages such as Python or JavaScript, shell scripting and CLI tools.</li><li class="leading-relaxed">Understanding of C++</li><li class="leading-relaxed">For this position, we are looking for someone with a proactive and a go-getting attitude, as well as high communication skills.</li><li class="leading-relaxed">Desired, but not required, experience in SQL & MongoDB, Game Engines or 3D toolsets, audio tooling and performance.</li></ul><p class="my-4 text-gray-700 leading-relaxed"><em>Note: Research shows under-represented groups in the industry (especially women) might not apply to a job if they don’t check off every requirement. At Avalanche, we’re more about your drive to learn and interest in tackling challenges than what’s on your resume! So don’t stress if you don’t tick every box— shoot us your application anyway! Diverse opinions and different experiences are what make our teams so great, not itemized lists of qualifications.</em></p><p class="my-4 text-gray-700 leading-relaxed"><strong>The Stockholm location</strong></p><p class="my-4 text-gray-700 leading-relaxed">Our Stockholm office is situated in Södermalm, the beating heart of the city’s game industry. It’s a physical representation of our games – the lush vegetation of Just Cause and theHunter: Call of the Wild meets corroded metal straight out of Mad Max. It has everything you need to make it your creative base camp.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Our values</strong></p><p class="my-4 text-gray-700 leading-relaxed">At Avalanche Studios Group, we create worlds beyond limits. But that’s not exclusive to our games, so we’re committed to developing a diverse and inclusive workplace. All Avalanchers have a shared responsibility to create an open work environment where everyone is treated equally and respectfully. Being part of our world is not contingent on your heritage, your gender, or sexual orientation. It’s all about your passion and creativity.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>How to apply</strong></p><p class="my-4 text-gray-700 leading-relaxed">To apply for this position, please register below and provide your CV in English. We review applications continuously. All further studio-related information is provided under a non-disclosure agreement.</p><p class="my-4 text-gray-700 leading-relaxed"><em>At Avalanche Studios Group we're always on the lookout for talented individuals to join our passionate team, but please note that relocation assistance is not available for this role.</em></p>

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<p class="my-4 text-gray-700 leading-relaxed">The Global ITIL & Service Quality Manager is responsible for creating an environment that facilitates high performance and collaborative working within the Global ITIL and Service Quality functions for Change Management, Knowledge Management, Problem Management, and Quality Management ensuring governance and adherence to process within the wider business and working collaboratively with other ITIL and regional Operations; whilst:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Driving adherence to Change, Knowledge, Problem, and Quality Management Processes.</li><li class="leading-relaxed">Increasing effectiveness of Change, Knowledge, Problem, and Quality Management Processes through monitoring, adaptation, and education.</li><li class="leading-relaxed">Ensuring Change, Knowledge, Problem, and Quality Management Process related communications is concise, informative & completed in a professional manner.</li><li class="leading-relaxed">Support global teams by driving process efficiencies, aiding Support teams in effective Change, Knowledge, Problem, and Quality Management</li><li class="leading-relaxed">Driving visibility of Problem, Knowledge, and Quality Management to support teams in effective management and resolution activity across ITIL processes.</li><li class="leading-relaxed">Improving the service and operational efficiency, such as, service quality, and reduction in time spent on incident resolution etc.</li><li class="leading-relaxed">Accountable for driving the maintenance and adoption of both the Known Error and Knowledge Management system (ITIL SKMS)</li><li class="leading-relaxed">Capturing, arranging, classifying, and storing defined knowledge and making them available within ITIL SKMS.</li><li class="leading-relaxed">Build relationships to promote the Change, Knowledge, Problem, and Quality Management Processes, using feedback to pro-actively improve owned processes.</li><li class="leading-relaxed">Drive Change, Knowledge, Problem, and Quality Management Processes Management KPI and OLA targets, ensuring deliverables and addressing improvements via continual service improvement.</li><li class="leading-relaxed">Manager of ITI and Service Quality team and succession management planning to maintain highly effective and operational team.</li><li class="leading-relaxed">Establishing and defining a clear business and improvement strategy, aligned to goals and objectives for Change, Knowledge, Problem, and Quality Management Processes</li><li class="leading-relaxed">Developing and implementing the Operating Model for the Change, Knowledge, Problem, and Quality Management Processes functions</li><li class="leading-relaxed">Embedding CUBICS culture into the function with which to drive service excellence and improved customer experience.</li><li class="leading-relaxed">Developing, implementing, and embedding appropriate processes and procedures that underpin fast, effective, and reliable IT service delivery.</li><li class="leading-relaxed">Development of the Change, Knowledge, Problem, and Quality Management Processes Management function and team members, to establish a highly effective and successful team.</li><li class="leading-relaxed">Contributing and completing day-to-day BAU activities aligned to the Change, Knowledge, Problem, and Quality Management Processes Management role and team.</li><li class="leading-relaxed">Provide cover to other Global ITIL Operation managers and their teams when required.</li><li class="leading-relaxed">Responsible for BSI/ISO compliance audits aligned to Change and Knowledge management, whilst supporting the wider business with other audit requirements</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Job Duties and Responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Drive Change, Knowledge, Problem, and Quality Management at the global organizational level.</li><li class="leading-relaxed">Apply a structured methodology and lead Change, Knowledge, Problem, and Quality Management activities.</li><li class="leading-relaxed">Drive and ensure PIRs on Change and Problem Management are conducted; ensuring outputs are recorded, tracked and driven via PCR within the relevant ITSM.</li><li class="leading-relaxed">Identify, analyze, prepare risk mitigation tactics for Change, Knowledge, Problem, and Quality Management.</li><li class="leading-relaxed">Drive and Support Change, Knowledge, Problem, and Quality Management communication and training efforts.</li><li class="leading-relaxed">Support organizational design and definition of roles and responsibilities.</li><li class="leading-relaxed">Track, improve and report on process governance failures for Change, Knowledge, Problem, and Quality Management.</li><li class="leading-relaxed">Ensure adequate tooling and training are in place to drive and support Change, Knowledge, Problem, and Quality Management</li><li class="leading-relaxed">Ensure Change, Knowledge, Problem, and Quality Management to ensure processes & associated communication is achieved in a professional and timely manner.</li><li class="leading-relaxed">Hold reviews of KPI’s, SLAs, OLAs & monitor Change, Knowledge, Problem, and Quality Management performance to ensure achievement measures are met and escalated as required.</li><li class="leading-relaxed">Measure success metrics, monitor and drive improvement to progress.</li><li class="leading-relaxed">Ensure overall process governance, appropriate measures and reporting are in place with outputs to drive improvements.</li><li class="leading-relaxed">Assist other Global ITIL Operations functions in promoting and driving adherence to their Processes.</li><li class="leading-relaxed">Working with GOC and Service Delivery Manager to involve clients where appropriate, communicating successes and building and delivering Continual Service Improvement plans.</li><li class="leading-relaxed">Accountable for the promotion and communication of the Change, Knowledge, Problem, and Quality Management policy, processes and procedures.</li><li class="leading-relaxed">Accountable for ensuring that processes are fit for purpose, efficient and effective and align with business requirements and strategy.</li><li class="leading-relaxed">Accountable for ensuring that process’ meets governance, and compliance requirements.</li><li class="leading-relaxed">Accountable for the resolution of issues relating to the Change, Knowledge, Problem, and Quality Management process, its interfaces with other ITIL disciplines and other business functions.</li><li class="leading-relaxed">Hands on experience in ITIL SKMS, ServiceNow</li><li class="leading-relaxed">Ownership of efficiencies, such as cost save/reduction via Change, Knowledge, Problem, and Quality Management process’.</li><li class="leading-relaxed">Support Transition of new bids or renewals into the Global ITIL Operations processes</li><li class="leading-relaxed">Ensure overall excellence, quality and value of Change, Knowledge, Problem, and Quality Management processes.</li><li class="leading-relaxed">Responsible for resolving any issues escalated up to Process Owner.</li><li class="leading-relaxed">Responsible for reviewing the process within required time frames.</li><li class="leading-relaxed">Perform process maturity assessments and reviews.</li><li class="leading-relaxed">Accountable for identifying and managing continual improvement opportunities.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Skills knowledge and experience:</h3><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Essential</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Reporting experience across a range of Customers</li><li class="leading-relaxed">Exceptional listening and analytical skills.</li><li class="leading-relaxed">Ability to identify trends and interpret data, strong understanding of ITIL Process’.</li><li class="leading-relaxed">Understanding of customer requirements and importance of reporting from a company view.</li><li class="leading-relaxed">The use of Microsoft Office particularly, Word, Excel, and PowerPoint.</li><li class="leading-relaxed">An understanding of Technology</li><li class="leading-relaxed">A wide understanding of customer service processes and methodologies.</li><li class="leading-relaxed">Ability to occasionally work off hours to monitor early morning and evening staff.</li><li class="leading-relaxed">Able to make a significant contribution in a team environment.</li><li class="leading-relaxed">Able to work both individually and as part of a team to ensure system and performance reporting are accurate, timely, and most importantly, correct.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Desirable</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Broad experience in supporting multiple product areas.</li><li class="leading-relaxed">An appreciation of development of the Transport Industry</li><li class="leading-relaxed">Experience in Change, Knowledge, Problem, and Quality Management Processes</li><li class="leading-relaxed">Experience working in a high technical operational Service Centre or technical background preferably gained in automated fare collection or railway industry.</li><li class="leading-relaxed">Experience in delivering training.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Education and qualifications:</h3><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Essential</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A Level education or equivalent.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Desirable:</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">ITIL v3/v4 Foundation certification.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Personal Qualities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ability to work both autonomously when required and productively within a cross-functional team environment.</li><li class="leading-relaxed">Responsible, organized with a logical thought process.</li><li class="leading-relaxed">Positive attitude.</li><li class="leading-relaxed">Team player.</li><li class="leading-relaxed">Diligent, with attention to detail.</li><li class="leading-relaxed">Able to problem solve and find effective and timely resolutions.</li><li class="leading-relaxed">Proactive.</li><li class="leading-relaxed">Excellent communication skills both verbal and written.</li><li class="leading-relaxed">Demonstrates excellent interpersonal skills with a willingness to share knowledge, coach and collaborate effectively with individuals and other departments.</li><li class="leading-relaxed">An enthusiasm for new technologies and their application for both business and consumers.</li><li class="leading-relaxed">A natural curiosity and a passion for learning new skills.</li><li class="leading-relaxed">A continuous improvement mindset.</li><li class="leading-relaxed">The tenacity to keep going when things get difficult, an optimistic and upbeat personal manner.</li><li class="leading-relaxed">Approachable, adaptable, and flexible and able to work on their own or as part of a team.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Worker Type:</h3><p class="my-4 text-gray-700 leading-relaxed">Employee</p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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Senior Technical QA Engineer

Lead Systems Programmer

Senior Release Manager

Senior Cloud Engineer

Senior Programmer, Rendering

Job Details