Balbix

Technical Writer

Director of Product Management

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<div class="section page-centered" data-qa="job-description"><div>Balbix is looking for a <b>Technical Writer</b> to be part of the Product Management team, supporting our efforts to create engaging and compelling content, including new-feature documentation, content updates, release notes, internal reference and technical documentation, help deliverables, and other customer-facing documentation.</div><div><br></div><div>&nbsp;You will:&nbsp;</div><div>- Research, outline, write, and edit new, and existing content that meets quality standards with excellent attention to detail. Content should be clear, concise, correct, and without spelling or grammatical mistakes</div><div>- Participate in audits of existing documentation to ensure optimal content structure, accuracy of content, and adherence to style guidelines</div><div>- Work with product management, sales/marketing, customer success, engineering teams, and subject matter experts to get an in-depth understanding of the product and produce documentation as required</div><div>- Work with the Product Management team to improve content as we enhance the customer experience through new feature releases and improvements—including release notes creation and supporting docs for all new features and improvements</div><div>- Implement feedback from internal stakeholders and customers in a timely manner</div><div>- Ensure delivery of quick-start guides, deployment and administration guides, system requirements, installation guides, user guides, reference guides, context-sensitive help/in-app guidance, and other types of documentation</div><div>- Publish and maintain documentation on ZenDesk</div><div>- Project manage tasks and needs for assigned areas, including tracking and updating tasks through JIRA, Confluence and similar tools</div><div><br></div><div>&nbsp;You are:&nbsp;</div><div>- Skilled at writing about complex technical subjects to a variety of audiences</div><div>- Proficient in written and verbal communication</div><div>- Fluent in written US English</div><div>- Able to be self-directed and effective working independently, yet equally comfortable contributing in a global team environment</div><div>- Highly detailed and possess strong organizational skills</div><div>- Able to prioritize and manage multiple stakeholder relationships and needs in a fast-paced environment</div><div>- Technically adept and able to quickly learn new concepts and tools and technologies and an ability to analyze and solve problems </div><div>-A highly passionate team player with a strong sense of urgency, a willingness to roll up your sleeves, and an ability to deal with ambiguity in a fast-paced environment</div><div><br></div><div><br></div><div>Requirements:</div><div>- Bachelor’s degree in English, Technical Communications, Computer Science, Engineering, or related fields</div><div>- 4+ years of experience in Technical Writing or a related field</div><div>- Experience with software development/SaaS security (2+ years preferred) or educational equivalent</div><div>- Excellent grammar and proofreading skills</div><div>- Ability to organize and simplify large amounts of data and information and multi-tiered processes</div><div>- Ability to coordinate multiple ongoing projects and documentation</div><div>- Ability to quickly grasp complex technical concepts and make them easily understandable in text and through images/media</div><div>- Ability to conceptualize and execute projects, with a strong bias for action and the ability to prioritize and meet deadlines</div><div>- Demonstrated ability to quickly learn new software and technical skills with little to no guidance</div><div>- Experience with Confluence/JIRA, Microsoft Office, and Google Workspace</div><div>- Experience with ZenDesk</div><div>- Preferred skills (if you have one of the following skills, this will be a significant bonus)</div><div>- Working knowledge of DITA/Framemaker</div><div>- Experience in HTML/XML</div><div><br></div></div>undefinedundefinedundefined

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<div><p><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt;">At PrizePicks, we are the fastest-growing sports company in North America, as recognized by Inc. 5000. As the leading platform for Daily Fantasy Sports, we cover a diverse range of sports leagues, including the NFL, NBA, and Esports titles like League of Legends and Counter-Strike. Our team of over 450 employees thrives in an inclusive culture that values individuals from diverse backgrounds, regardless of their level of sports fandom. Ready to reimagine the DFS industry together?&nbsp;</span></p></div><div><h1><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 18pt;"><strong>Job Overview</strong></span></h1> <p><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt;">PrizePicks is the largest independently owned Daily Fantasy Sports platform in North America—and we’re just getting started. We’re redefining how fans engage with sports by making real money games feel faster, simpler, and more personal than ever before.</span></p> <p><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt;">As <strong>Product Marketing Director, Real Money Games</strong>, you’ll take the lead on bringing new gameplay formats and feature innovations to life—from concept to launch to lifecycle. This role is perfect for someone who loves building with impact, thrives on cross-functional collaboration, and sees product marketing as part strategy, part storytelling, and part growth engine.</span></p> <p><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt;">You’ll drive go-to-market plans for our most critical monetized game experiences, help shape how new features are positioned to our audiences, and partner closely with Product, Retention, Creative, CI, and Analytics to unlock growth and deliver value to millions of sports fans.</span></p> <p><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt;">This is a hands-on, high-impact role for a strategic and creative product marketer ready to shape the future of real money gaming.</span></p> <h1><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 18pt;"><strong>What you’ll do:</strong></span></h1> <ul> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt;"><strong>Own the Game GTM: </strong>Lead the go-to-market strategy, positioning, and launch plans for all new Real Money Game experiences, promotions, and gameplay features—ensuring alignment across product, creative, media, and lifecycle.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt;"><strong>Define the Narrative: </strong>Craft compelling product messaging frameworks that communicate the “why it matters” of every launch, and resonate across DFS-savvy fans and casual newcomers alike.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt;"><strong>Drive Business Growth: </strong>Partner with Growth, Revenue, and Product teams to increase feature adoption, ARPU, and repeat gameplay through integrated campaigns and timely product-led promotions.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt;"><strong>Collaborate on Product Development: </strong>Work hand-in-hand with Product Managers and Designers from concept through build—shaping roadmap priorities, influencing feature design, and ensuring the end-user experience delivers on marketing and business goals.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt;"><strong>Fuel Creative Campaigns: </strong>Translate gameplay innovations into standout creative briefs that inspire work across paid media, social, email, and in-app placements.</span><br><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt;"><strong>Champion the Player POV: </strong>Turn data, feedback, and trends into actionable insights—ensuring product decisions and marketing efforts reflect player motivations, behaviors, and unmet needs.</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt;"><strong>Lead Cross-Functional Alignment: </strong>Act as the strategic glue between Product, Analytics, Design, Comms, and Lifecycle teams to ensure go-to-market efforts are coordinated, scalable, and player-first.</li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt;"><strong>Measure, Learn, Optimize:</strong> Define success metrics, monitor performance (adoption, revenue impact, engagement), and lead ongoing optimization efforts post-launch.</li> </ul> <h1><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 18pt;"><strong>What you have:</strong></span></h1> <ul> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt;"><strong>8-10+ years</strong> of experience in product marketing, go-to-market strategy, or growth marketing—ideally in gaming, DFS, betting, or mobile-first digital entertainment.</li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt;">Proven ability to develop and execute marketing plans that drive adoption and monetization.</li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt;">Experience working in highly cross-functional environments with Product, Analytics, and Creative teams.</li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt;">Strong storytelling and positioning skills, with the ability to simplify complex products into clear, compelling narratives.</li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt;">Analytical mindset with comfort using product and campaign data to guide decisions.</li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt;">Experience writing creative briefs and collaborating with internal teams or external agencies.</li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt;">Passion for sports, gaming, and innovation—DFS experience or fandom is a big plus.</li> </ul> <h1><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 18pt;"><strong>Where you’ll live:</strong></span></h1> <ul> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt;">This is a hybrid position based at our PrizePicks headquarters in Atlanta, GA. #LI-Hybrid</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p></div><div><h1><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 18pt;">Benefits you’ll receive:</span></h1> <p><span style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;">In addition to your great compensation package, full-time employees will be eligible for the following perks:&nbsp;</span></p> <ul> <li style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;">Company-subsidized medical, dental, &amp; vision plans&nbsp;</span></li> <li style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;">401(k) plan with company match</span></li> <li style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;">Annual bonus</span></li> <li style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!)</span></li> <li style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;">Generous paid leave programs, including 16-week paid parental leave and disability benefits</span></li> <li style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;">Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked</li> <li style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;">Company-wide in-person events and team outings</li> <li style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;">Lifestyle enhancement program</li> <li style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;">Company equipment provided (Windows &amp; Mac options)</li> <li style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;">Annual performance reviews with opportunities for growth and career development</li> </ul> <p><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt;"><strong>You must be authorized to work for any employer in the U.S.&nbsp; We are unable to sponsor or take over sponsorship of an employment Visa at this time.&nbsp;</strong></span></p> <p><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;"><em><span style="font-weight: 400;">PrizePicks is an Equal Opportunity Employer.&nbsp; All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</span></em></span></p></div>

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