Barracuda

Channel Business Analyst II

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The Channel Business Analyst II at Barracuda supports Revenue Operations and Channel Leaders by providing operational support across indirect sales channels. This role involves rebate and incentive analysis, partner performance insights, and incident support. Key responsibilities include collaborating with Channel Operations on rebate processes, aligning reporting with Sales Operations, and analyzing channel KPIs. The analyst will also manage rebate and incentive programs, track their effectiveness, and ensure data integrity across systems to optimize channel and sales operations.

Operations Analyst II, AMER (Salesforce & Sales Operations)

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3>Job ID 25-519Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.Envision yourself at BarracudaThe Channel Business Analyst supports Revenue Operations and Channel Leaders by delivering operational support across indirect sales channels, rebate and incentive analysis, partner performance insights, and incident support. This role works closely with Channel Operations and Sales Operations to ensure rebate programs, reporting, and channel processes are accurate, scalable, and aligned with overall sales strategy. This role will report to the Director of Global Channel Operations.What you will be working onChannel, Sales & Operations Collaboration<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Partner closely with Channel Operations to support rebate processes, data accuracy, and system enhancements</li><li class="leading-relaxed">Align channel reporting and KPIs with Sales Operations standards and methodologies</li><li class="leading-relaxed">Support go-to-market initiatives by providing analytics on coverage models, partner productivity, and incentive alignment</li><li class="leading-relaxed">Participate in cross-functional initiatives to improve channel tools, workflows, and reporting</li></ul>Rebates & Incentives Management<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Support the design, modeling, and execution of channel rebate and incentive programs in collaboration with Channel Operations</li><li class="leading-relaxed">Analyze rebate structures to ensure alignment with channel strategy, partner behavior, and margin objectives</li><li class="leading-relaxed">Validate rebate claims, accruals, and payouts in partnership with Finance and Channel Operations</li><li class="leading-relaxed">Support monthly and quarterly rebate forecasting, accruals, and variance analysis</li><li class="leading-relaxed">Track rebate effectiveness and ROI, providing insights and recommendations for optimization</li></ul>Channel Performance & Analytics<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Monitor and analyze channel KPIs including channel driven revenue, pipeline, attach rates, and incentive attainment</li><li class="leading-relaxed">Develop and maintain dashboards and standardized reports for channel performance visibility</li><li class="leading-relaxed">Identify trends, risks, and opportunities across partners, regions, and routes-to-market</li></ul>Process & Data Management<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ensure data integrity across CRM and rebate management systems</li><li class="leading-relaxed">Document rebate logic, reporting definitions, and analytics methodologies</li><li class="leading-relaxed">Support continuous improvement initiatives to streamline channel and sales operations</li></ul>What you will bring to the role<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree in Business, Finance, Accounting, Analytics, or a related field</li><li class="leading-relaxed">6-10 years of experience in channel analytics, sales operations, channel operations, or rebate/incentive management</li><li class="leading-relaxed">Strong understanding of indirect sales models, rebate programs, and channel economics</li><li class="leading-relaxed">Advanced Excel skills; experience with BI tools (Power BI, etc.)</li><li class="leading-relaxed">Experience working with CRM systems (Salesforce or similar)</li><li class="leading-relaxed">Strong analytical, communication, and stakeholder management skills</li></ul>Preferred Qualifications<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience with rebate management systems and workflows</li><li class="leading-relaxed">Data modeling, or financial modeling experience</li><li class="leading-relaxed">Experience in SaaS, technology, telecom, or manufacturing environments</li><li class="leading-relaxed">Familiarity with channel contracts, partner agreements, and partner programs</li></ul>Key Competencies<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Cross-functional collaboration (Channel Managers, Channel Ops, Sales Ops, Finance)</li><li class="leading-relaxed">Financial and analytical rigor</li><li class="leading-relaxed">Process improvement mindset</li><li class="leading-relaxed">Strong attention to detail</li><li class="leading-relaxed">Ability to translate data into actionable insights</li></ul>Working Conditions<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Hybrid or Remote (as applicable)</li><li class="leading-relaxed">Ability to support AMER and EMEA Time Zones</li><li class="leading-relaxed">Regular collaboration with Channel Managers, Channel Operations, and Sales Operations teams</li></ul>What you’ll get from usA team where you can voice your opinion, make an impact, and where you and your experiences are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda. In addition, you will receive equity, in the form of non-qualifying options.

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Channel Business Analyst II

Manager, Software Engineering

Customer Success Manager

Technical Trainer

Channel Business Manager

Global Renewals Operations Analyst II

Field Marketing Manager, Japan

Channel Business Manager

Operations Analyst II, APAC

Job Details