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We are seeking a highly experienced and dynamic Solutions Consultant for a 12-month maternity leave contract in London. This is a client-facing role responsible for understanding complex business challenges and translating them into solutions. The ideal candidate will have a strong blend of technical expertise, consultative selling skills, and a proven track record of delivering value to enterprise clients, particularly in the e-commerce industry. Responsibilities include client discovery, solution design and proposal development, technical consultation, product demonstrations, leading trials, and providing pre-implementation guidance. You will also act as a liaison between clients and internal delivery teams, contribute to documentation, and provide market/product insights.

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<div>We are seeking a highly experienced and dynamic Solutions Consultant available to work on contract to join our team in London. This is a critical client-facing role, responsible for understanding complex business challenges that can then be translated into solutions that we offer.</div><div>The ideal candidate will possess a strong blend of technical expertise, consultative selling skills, and a proven track record of delivering value-driven outcomes for enterprise-level clients. You will act as a trusted advisor, translating client needs into comprehensive solutions that leverage our platforms and services, particularly within the ecommerce industry.</div><div><h3>Client Discovery:</h3><ul class="posting-requirements plain-list"><ul><li>Participate in discovery sessions with prospective and existing clients to deeply understand their challenges, business objectives.</li><li>Identify technological gaps, operational inefficiencies, and areas for improvement within their existing work streams.</li></ul></ul></div><div><h3>Solution Design &amp; Proposal:</h3><ul class="posting-requirements plain-list"><ul><li>Develop compelling proposals, presentations, and solution maps that clearly articulate value, ROI, and implementation strategies.</li><li>Collaborate closely with sales, product, and delivery teams to ensure proposed solutions are technically feasible and meet client expectations.</li></ul></ul></div><div><h3>Technical Consultation &amp; Expertise:</h3><ul class="posting-requirements plain-list"><ul><li>Serve as the primary technical expert during the sales cycle, answering detailed product questions, addressing technical concerns, and guiding clients through complex solution designs.</li><li>Conduct engaging product demonstrations and workshops, showcasing the features, capabilities, and benefits of our solutions tailored to specific client use cases.</li><li>Lead or support trials to demonstrate the effectiveness and feasibility of certain proposed solutions.</li></ul></ul></div><div><h3>Implementation &amp; Support (Pre-Implementation Focus):</h3><ul class="posting-requirements plain-list"><ul><li>Provide expert guidance during the pre-implementation phase, ensuring a smooth transition from sales to delivery.</li><li>Act as a liaison between the client and internal delivery teams, ensuring clear communication of requirements and expectations.</li><li>Contribute to the development of solution documentation, including scope, requirements, and technical specifications.</li></ul></ul></div><div><h3>Market &amp; Product Insight:</h3><ul class="posting-requirements plain-list"><ul><li>Stay abreast of industry trends, market dynamics, and competitive landscapes.</li><li>Provide valuable feedback to product development teams based on client needs and market insights.</li></ul></ul></div><div><h3>Skills and Qualifications:</h3><ul class="posting-requirements plain-list"><ul><li>Proven experience (ideally 3+ years) as a Solutions Consultant, Pre-Sales Consultant, or similar client-facing role in a SaaS organization.</li><li>Exceptional communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.</li><li>Experience responding to RFPs/RFIs and crafting compelling proposals.</li><li>Strong analytical and problem-solving abilities.</li><li>Self-motivated, organized, and capable of managing multiple priorities in a fast-paced, dynamic environment.</li><li>Proficiency with CRM systems (e.g., Salesforce) and collaboration tools.</li></ul></ul></div><div><span style="font-size: 10px;">#LI-Hybrid</span></div><div><span style="font-size: 10px;">#LI-MH1</span></div>

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