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This role coordinates facilities and office operations, focusing on compliance management and efficient service request handling via Jira. Key responsibilities include managing day-to-day facilities (cleaning, catering, maintenance, and supplies), providing frontline support to employees and visitors, administering facilities-related requests through Jira, coordinating with contractors, overseeing office logistics, maintaining compliance documentation, monitoring adherence to regulations, supporting Health & Safety procedures, assisting with administrative tasks and events, and ensuring cost-effective solutions. The role requires interaction with the Global Office and Facilities Team and Office Service Suppliers.

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<h4>The main objective of this role is to coordinate facilities and office operations, with a strong focus on compliance management and the efficient handling of service requests through the Jira ticketing system. This position ensures that the workplace is safe, well-maintained, and fully compliant with regulatory standards while providing seamless administrative support.</h4> 
Key Responsibilities of the role:
<ul>
 <li>Coordinate day-to-day facilities operations including cleaning, catering, maintenance, and office supplies.</li>
 <li>Provide frontline support to employees and visitors, delivering a positive and efficient office experience.</li>
 <li>Administer and track all facilities-related requests and tasks using the Jira ticketing system, ensuring timely and accurate resolution.</li>
 <li>Coordinate and communicate with contractors and suppliers to schedule and oversee maintenance and repair works.</li>
 <li>Oversee office logistics such as supplies management, space coordination, and equipment upkeep.</li>
 <li>Maintain and update compliance documentation, including facilities handbooks, safety protocols, and regulatory records.</li>
 <li>Monitor adherence to government regulations relating to Security, Fire Protection, Health &amp; Safety, and local building codes.</li>
 <li>Support Health &amp; Safety procedures and assist during building emergencies, prioritizing occupant safety.</li>
 <li>Assist the wider team with administrative tasks, reception cover, and company events as necessary.</li>
 <li>Ensure delivery of cost-effective solutions aligned with budget and timeline expectations.</li>
 <li>Uphold the organization’s values and professionalism through appearance and conduct.</li>
</ul>
Main Stakeholders and Type of Interaction:
<ul>
 <li>Global Office and Facilities Team.</li>
 <li>Office Service Suppliers.</li>
</ul>
Required Education:&nbsp;
<ul>
 <li>A/O Level qualification or equivalent.</li>
 <li>Health &amp; Safety (H&amp;S) qualification.</li>
</ul>
Required Work Experience:
Experience in facilities coordination or facilities management, preferably within commercial or corporate environments.Proven track record in managing Health &amp; Safety (H&amp;S) compliance, ensuring workplace safety and adherence to relevant regulations.
Other Requirements:&nbsp;
<ul>
 <li>Intermediate computer skills required, with proficiency in Microsoft Office applications,Word, Excel, PowerPoint) and Adobe software.</li>
 <li>Excellent written and verbal communication skills in English are essential</li>
 <li>Strong organizational skills with the ability to multitask and prioritise effectively.</li>
 <li>Customer-focused mindset with the ability to interact professionally with employees, visitors, and vendors.</li>
</ul>
&nbsp;

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