Content-driven iGaming technology solutions

Bragg

Customer Support Specialist

Senior Game Mathematician for Casino Games

Regional Director - Europe

IT Support Specialist

System Engineer (Linux)

We are searching for a Croatian speaking Customer Support Specialist that will be working in an international team offering support for our customers, helping them with any requests or issues, and forwarding the feedback to our product managers. Responsibilities include communicating with customers via chat, email, and phone, solving customer issues, managing user documentation, and cooperating with internal teams.

We are searching for a Croatian speaking Customer Support Specialist that will be working in an international team offering support for our customers, helping them with any requests or issues, and forwarding the feedback to our product managers.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Your responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Communication with customers via chat, e-mail and phone</li><li class="leading-relaxed">Problem solving of customer issues and requests</li><li class="leading-relaxed">Managing user-related documentation</li><li class="leading-relaxed">Close cooperation with other teams within the company</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you bring to the team:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proficiency in Croatian and English language with excellent written and verbal communication skills</li><li class="leading-relaxed">Positive attitude, passion for communication and building relationships with customers</li><li class="leading-relaxed">Flexibility and ability to work in shifts</li><li class="leading-relaxed">Team-work orientation, problem solving skills, reliability</li><li class="leading-relaxed">iGaming industry knowledge and readiness to adapt to new processes and technologies</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Who are we:</h3>Bragg is a content-driven iGaming technology provider, serving online and land-based gaming operators with casino content, cutting-edge technology, and expert-managed services to deliver a full turnkey solution.We create high-performing, data-driven, and passionately crafted casino gaming titles, built on Bragg remote games server technology.Our modern omnichannel Player Account Management platform powers multiple leading iCasino and sportsbook brands and is supported by powerful data analytics tools, as well as Fuze™ – an innovative player engagement toolset.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Our way:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">We are highly business-oriented, with a strong focus on long-term relationships with our clients</li><li class="leading-relaxed">As a team of highly skilled experts, we appreciate genuine relationships and co-worker support</li><li class="leading-relaxed">We nurture honest relationships within teams, between teams, and with our business partners</li><li class="leading-relaxed">We encourage sports activities, team building, and informal gatherings</li><li class="leading-relaxed">We offer plenty of time for family and fun</li><li class="leading-relaxed">30 days of annual leave for every colleague</li><li class="leading-relaxed">We stuff the fridge with ice cream.</li></ul>At Bragg Gaming, we celebrate diversity and are committed to creating an inclusive environment where everyone feels valued and empowered to succeed. We welcome applicants from all backgrounds, experiences, and identities. We believe that diverse perspectives drive innovation and strengthen our team.Did we catch your attention? Become a part of our story - apply now!

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Customer Support Specialist

Senior Game Mathematician for Casino Games

Regional Director - Europe

IT Support Specialist

System Engineer (Linux)

Job Details