Bright Edge

Account Management Team Lead

Personal Assistant & Office Admin

Account Manager

AE Manager, West

Director of Revenue Operations

Manager, Customer Success

Customer Success Manager, Agency

Account Executive

As Team Lead for BrightEdge’s Digital account team, you will lead a small team within our larger Account Management department, focused on renewing contracts across our Digital portfolio, while also managing your own book of business as a Player-Coach. We're seeking someone with a proven track record of leading teams and managing renewal and expansion (upsell) processes. Experience in hiring and onboarding new hires, and continuous coaching will be pivotal. The team lead will initially train as a full Strategic Account Manager to learn the ropes before taking on team leadership.

Customer Success Manager (Search Marketing Analytics)

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Shape the future of search.</h3>About BrightEdgeBrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results. Founded in 2007, we’re trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa. Our platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time content performance.What sets BrightEdge apart are our people. With 400+ global employees across 7 offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible. If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career.About the RoleAs Team Lead for BrightEdge’s Digital account team, you will lead a small team within our larger Account Management department, focused on renewing contracts across our Digital portfolio, while also managing your own book of business as a Player-Coach. We're seeking someone with a proven track record of leading teams and managing renewal and expansion (upsell) processes. Experience in hiring and onboarding new hires, and continuous coaching will be pivotal. The team lead will initially train as a full Strategic Account Manager to learn the ropes before taking on team leadership.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">How you'll spend you time:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Showing value to BrightEdge customers through reporting and data via presentation decks.</li><li class="leading-relaxed">Managing the Account Management/Customer lifecycle with customer decision makers and internal stakeholders.</li><li class="leading-relaxed">Leading and managing the scaled renewal and upsell/expansion process across BrightEdge's enterprise book of business.</li><li class="leading-relaxed">Running forecasting and reporting cadences.</li><li class="leading-relaxed">Implementing renewal and upsell/expansion strategies tailored to different customer segments, including fast renewal motions, detailed renewal motions, expansion motions, and save strategies for red accounts.</li><li class="leading-relaxed">Building and leading a high-performing renewals team, ensuring operational excellence and cadence in execution.</li><li class="leading-relaxed">Collaborating closely with Customer Success teams to facilitate account transitions, planning, forecasting, and value delivery.</li><li class="leading-relaxed">Establishing and maintaining strong partnerships with key stakeholders, including customers, executive sponsors, and cross-functional teams.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">We're excited about you if you have:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">3+ years closing experience in a SaaS Account Management or New Sales position</li><li class="leading-relaxed">1+ years experience as a renewal or sales team lead with demonstrated player coaching or leading/mentoring account managers</li><li class="leading-relaxed">History of exceeding targets in both individual quota carrying and team lead positions (MRR preferred)</li><li class="leading-relaxed">Lead generation experience</li><li class="leading-relaxed">Strong presentation skills and credibility with decision makers</li><li class="leading-relaxed">Excellent written and verbal communication skills, with ability to multi-task, prioritize and manage time effectively</li><li class="leading-relaxed">Strong forecasting and operational rigor</li><li class="leading-relaxed">Experience with Salesforce or managing sales cycles through a CRM</li><li class="leading-relaxed">History of working in high-velocity sales environment with a monthly quota</li><li class="leading-relaxed">Bachelor's degree required</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Benefits</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Motivating, high-impact work that builds your career</li><li class="leading-relaxed">Medical, dental, and vision insurance with multiple package options</li><li class="leading-relaxed">15-23 days PTO depending on tenure plus 10 paid holidays</li><li class="leading-relaxed">Pre-tax commuter benefit plan and company contribution to help reduce parking/public transit costs</li><li class="leading-relaxed">Discounted gym membership and fitness benefits</li><li class="leading-relaxed">No or low cost therapy and professional coaching sessions through Spring Health</li><li class="leading-relaxed">4-6 weeks fully paid parental leave</li><li class="leading-relaxed">Pet wellness and insurance plans to keep your furry family healthy</li></ul>This role offers a base salary plus a quarterly performance bonus on a 50/50 split. The listed range reflects the total on-target earnings (OTE) for this position and encompasses multiple levels. Actual compensation and level will depend on your skills, experience, and other job-related factors.How we workBrightEdge is an equal opportunity employer and is committed to building a diverse and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.If you’re excited about this role but don’t meet every qualification, we encourage you to apply. Imposter syndrome can hold great candidates back, and we believe potential and willingness to learn matter just as much as checking every box. We value diverse perspectives, experiences, and ways of thinking, and we’re committed to building a team where everyone feels they belong and can do their best work.

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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BlackRock

Customer Success Manager (CSM)-Associate

Vice President, Financial Markets Advisory - Derivatives Portfolio Management

Vice President - Data Governance

DevOps (Enterprise secrets management system) Engineer-Associate

Director, Head of Private Credit, Preqin Research Insights

Director - International Tax

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The Client Success Manager (CSM) is the primary service owner for assigned clients, ensuring a consistent, high-quality, and client-first service experience. The role focuses on proactive client engagement, ownership of service performance, and continuous improvement.

BlackRock is a global asset manager and technology provider. Our purpose is to help more and more people experience financial well-being. We help millions of people invest to build savings that serve them throughout their lives. We make investing easier and more affordable. We advance sustainable investing because our conviction is it delivers better outcomes for investors. We contribute to a more resilient economy that benefits more people.Together with our clients, we’re contributing to a more equitable and resilient world – today and for generations to come. That’s why, we’re asking bigger questions – of ourselves, our industry, and the world at large. Questions that challenge convention and give rise to new thinking. Because the bigger questions we ask, the bigger actions we can take. &nbsp; &nbsp; Follow us for global insights shaping the economy, innovative thinking around the path to net zero and more information on culture and careers at BlackRock.https://bit.ly/3n6Fxdy

Technology Business Analyst, Associate

Vice President, Institutional Compliance

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About this role</h3>The Client Success Manager (CSM) is the primary service owner for assigned clients, ensuring a consistent, high-quality, and client-first service experience. The role focuses on proactive client engagement, ownership of service performance, and continuous improvement.Key Responsibilities:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Client Experience & Relationship Management: - Act as the primary service representative. - Lead service reviews, VIP touchpoints, and client engagement. - Track all client interactions in ServiceNow.</li><li class="leading-relaxed">Service Ownership & Execution: - Own service metrics and client queues. - Triaging critical inquiries and managing escalations. - Ensure timely resolution and minimize backlog.</li><li class="leading-relaxed">Continuous Improvement & Inquiry Reduction: - Identify opportunities for efficiency and self-service. - Partner with Product and Engineering to improve workflows.</li><li class="leading-relaxed">Cross-Functional Collaboration: - Work closely with CSS, PEs, ACE, ACT, Data, and Product. - Ensure seamless handoff and operational consistency.</li><li class="leading-relaxed">Coaching & Capability Building: - Support CSS development and knowledge sharing. - Foster a high-performing, client-first culture. Success Metrics: - Strong client sentiment scores - Reduced escalations and backlog - Effective queue hygiene and workflow adherence - High-quality communication and ownership</li></ul>Skills & Experience:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strong client service orientation and communication skills.</li><li class="leading-relaxed">Ability to prioritize effectively and manage high-pressure situations.</li><li class="leading-relaxed">Familiarity with Aladdin tools, workflows, and ServiceNow preferred.</li><li class="leading-relaxed">Prior experience in client service, operations, or financial services.</li></ul>For New York, NY Only the salary range for this position is USD$0.00 - USD$0.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.Our benefitsTo help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.Our hybrid work modelBlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About BlackRock</h3>At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.For additional information on BlackRock, please visit <a href="http://careers.blackrock.com/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">@blackrock</a> | Twitter: <a href="https://twitter.com/blackrock" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">@blackrock</a> | LinkedIn: <a href="http://www.linkedin.com/company/blackrock" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">www.linkedin.com/company/blackrock</a>BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the <a href="https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088EEOCKnowYourRights.pdf" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">EEOC’s Know Your Rights poster and its supplement</a> and the <a href="https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp%20EnglishformattedESQA508c.pdf" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">pay transparency statement</a>.BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email <a href="mailto:Disability.Assistance@blackrock.com" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Disability.Assistance@blackrock.com</a>. All requests are treated in line with our <a href="http://www.blackrock.com/corporate/compliance/privacy-policy#recruitment-privacy-notice" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">privacy policy</a><a href="http://www.blackrock.com/corporate/compliance/privacy-policy#recruitment-privacy-notice" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">.</a>BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Us</h3>BlackRock's purpose is to help more and more people experience financial well-being. As a global investment manager and a leading provider of financial technology, our clients—from grandparents, doctors, and teachers to large institutions—turn to us for the solutions they need when planning for their most important goals. People join our firm from around the world to gain real-world experience while making an impact. Discover how you can have a career at BlackRock that's exciting, rewarding and full of possibilities.Read MoreFollow Us<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">[](https://www.linkedin.com/company/blackrock "LinkedIn")</li><li class="leading-relaxed">[](https://twitter.com/BlackRock "X")</li><li class="leading-relaxed">[](https://www.facebook.com/BlackRock "Facebook")</li><li class="leading-relaxed">[](https://www.youtube.com/user/blackrock "YouTube")</li></ul>© 2026 Workday, Inc. All rights reserved.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.

Account Management Team Lead

Personal Assistant & Office Admin

Account Manager

AE Manager, West

Director of Revenue Operations

Manager, Customer Success

Customer Success Manager, Agency

Account Executive

Manager, Customer Success

Job Details