Buckman

Sales Executive

Omnichannel Inside Sales Representative

Corporate Risk & Cash Specialist

Customer Service & Logistics Specialist

Customer Delivery Technician

EM-Inside Sales Representative

R&D & Technical Manager

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Production Shiftleader

The Sales Executive at Buckman is responsible for managing customer relationships to ensure satisfaction and prevent attrition, developing and implementing sales strategies to increase revenue, and tracking performance through reports. Key outcomes include driving continuous improvement by proposing chemical and digital solutions to lower customer costs, optimizing applications, and achieving annual sales targets by commercializing new applications and increasing volumes. The role also involves comprehensive account servicing, including application testing, troubleshooting, and maintaining equipment.

Digital Innovation Engineer - Advanced Technical Support

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3><p class="my-4 text-gray-700 leading-relaxed">Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman delivers exceptional service and innovative solutions to our customers globally in the pulp and paper, leather, and water treatment sectors to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Position Summary</h3><p class="my-4 text-gray-700 leading-relaxed">The Sales Executive key responsibilities include overseeing and maintaining the relationship with the account to ensure customer satisfaction and address any issues that arise. This role involves developing and implementing sales strategies to increase revenue, preparing regular sales reports and forecasts to track performance, and informing strategic decisions. Providing exceptional customer service by responding promptly to inquiries and resolving any concerns is also a crucial part of the job.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Key Outcomes</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Customer Satisfaction</strong>: managing the relationship with the customer in a manner that makes Buckman attractive and prevents attrition.</li><li class="leading-relaxed">Actions: Business reviews, service reports (customer requested subjects and frequency), customer entertainment (lunch, dinner, teams building exercises), providing savings projects, responding to service calls as needed, data mining for issues as requested</li><li class="leading-relaxed"><strong>Continuous improvement</strong>: Sales Executives should bring savings projects to the customer to help improve the process (>10% of sales each year).</li><li class="leading-relaxed">Actions: proposing chemical and/or digital solutions to lower customers’ costs, identifying process changes and assisting customers with implementation, optimizing applications or process variables/controls</li><li class="leading-relaxed"><strong>Account Growth</strong>: Sales Executive should reach annual sales targets by increasing volumes or obtaining new applications</li><li class="leading-relaxed">Actions: commercializing new applications, increasing volumes of existing applications to improve customer performance, working with sales manager to identify target applications</li><li class="leading-relaxed"><strong>Reporting/Service</strong>: Servicing the account in a manner that keeps the customer happy.</li><li class="leading-relaxed">Actions: writing service reports, application testing and monitoring, business review with customers, process and application troubleshooting, responding to service calls, maintaining equipment</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Competencies Needed for Success</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Creating a climate where people are motivated to do their best to help the organization achieve its objectives.</li><li class="leading-relaxed">Holding self and others accountable to meet commitments</li><li class="leading-relaxed">Building partnerships and working collaboratively with others to meet shared objectives</li><li class="leading-relaxed">Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.</li><li class="leading-relaxed">Developing people to meet both their career goals and the organization's goals</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Minimum Requirements to Apply</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor's degree (BA/BS)</li><li class="leading-relaxed">Job Related Experience: 4-6 years</li><li class="leading-relaxed">Proven sales record and/or years related experience and/or training.</li><li class="leading-relaxed">Successful selling record, preferably in chemical sales. Specific training in pulp/paper and water science is desirable.</li><li class="leading-relaxed">Demonstrated understanding of business/finance and terminology desirable.</li><li class="leading-relaxed">Possess a valid Driver's License and acceptable Motor Vehicle Record.</li></ul>

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Tasks</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Must be fluent in English</li><li class="leading-relaxed">Technical and Sales Background Prefered</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Requirements</h2><p class="my-4 text-gray-700 leading-relaxed">Qualification :- Graduation</p><p class="my-4 text-gray-700 leading-relaxed">Experience:- 0-1yr</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Benefits</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Dinner will be provided by the company</li></ul>

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