Casumo

Risk, Fraud & Payments Analyst

AML Officer

Data Engineer

CRM Manager - UK

CRM Lifecycle Executive

Business Intelligence Engineer

Casumo is an international online casino company focused on creating innovative, secure, and playful gaming experiences. They are seeking a dynamic Risk, Fraud & Payments Analyst to join their team in Skopje, North Macedonia. This role involves monitoring and resolving payments, fraud, and bonus abuse alerts, performing payment and account reviews, conducting KYC checks, managing chargeback cases, and ensuring compliance with gaming regulations to safeguard the firm and provide a seamless customer experience.

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Company Overview:</h2><p class="my-4 text-gray-700 leading-relaxed">Welcome to Casumo, your passport to a world of fun, excitement, and responsible gaming. We're an international online casino company with a knack for creating unforgettable gaming experiences. Our secret sauce? A blend of innovation, security, and a dash of playful charm. Nowadays, we're on the hunt for a dynamic analyst to join our team!</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Position Overview:</h2><p class="my-4 text-gray-700 leading-relaxed">We are seeking an analyst to join our dynamic team. Reporting to the Head of RFP, you will join a team that focuses on risk, fraud and payments issues, all with the aim to give a seamless experience to our customers and safeguard our Firm.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Responsibilities:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Monitor, check, and resolve payments, fraud, and bonus abuse alerts (including 24/7 exposure limit monitoring when needed)</li><li class="leading-relaxed">Perform payment reviews and process manual transactions and withdrawals, including the High Withdrawal Approval Process (HWAP)</li><li class="leading-relaxed">Conduct account reviews and risk assessments before processing withdrawals, maintaining high confidentiality in line with internal procedures</li><li class="leading-relaxed">Perform manual KYC checks and approve player documentation</li><li class="leading-relaxed">Confiscate assets in accordance with Terms & Conditions and internal procedures</li><li class="leading-relaxed">Detect and investigate potential bonus abuse, fraud rings, and suspicious activity</li><li class="leading-relaxed">Manage chargeback cases and collaborate with third-party service providers to resolve issues and prevent fraud</li><li class="leading-relaxed">Respond to payment-related queries across various communication channels, ensuring accuracy and clarity in all responses</li><li class="leading-relaxed">Maintain and handle fraud, risk, and payments reports; support the development of fraud analysis models to improve efficiency</li><li class="leading-relaxed">Identify process vulnerabilities and contribute actively to improvements in operations and fraud prevention</li><li class="leading-relaxed">Ensure compliance with gaming regulations and handle account reviews as requested by regulators</li><li class="leading-relaxed">Analyse sportsbook activity and escalate suspicious cases for further review</li><li class="leading-relaxed">Follow instructions from Senior RFP Analysts, giving priority to directives from the Head of RFP to ensure operational efficiency and accountability</li><li class="leading-relaxed">Participate in team meetings and uphold high standards in all verbal and written communication</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Requirements:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Knowledge of iGaming, Sports betting and player behaviour - preferred</li><li class="leading-relaxed">Previous experience in a similar role is considered an advantage (not a must)</li><li class="leading-relaxed"><strong>24/7 flexibility when required</strong></li><li class="leading-relaxed">Creative, proactive, and willing to work</li><li class="leading-relaxed">Dynamic and accurate</li><li class="leading-relaxed">Excellent numerical and analytical skills</li><li class="leading-relaxed">Team player and positive spirit</li><li class="leading-relaxed">Knowledge of English language</li><li class="leading-relaxed">Awareness, knowledge, and utilization of digital tools</li><li class="leading-relaxed"><strong>Ability to work in shifts, with office presence: 1st shift: 08h - 16h; 2nd shift: 16h - 24h;3rd shift: 24h - 08h (working days: 5 days per week)</strong></li></ul><p class="my-4 text-gray-700 leading-relaxed"><em><strong>Please note:</strong> As Casumo is an international company and English is our working language, we kindly ask you to submit your CV in English.</em></p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Perks:</h2><p class="my-4 text-gray-700 leading-relaxed">Being a part of the Casumo group provides an unparalleled experience. You’ll find yourself surrounded by the brightest minds within the most inspiring and collaborative office spaces. In addition to that, you’ll enjoy:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Private health insurance</li><li class="leading-relaxed">Wellness incentives, including a fitness allowance and mental well-being services</li><li class="leading-relaxed">2 weeks Work From Anywhere (10 days), increased to 4 weeks (20 days) after longer duration of employment within the Company: explore the world while working remotely</li><li class="leading-relaxed">Office lunches - three times per week</li><li class="leading-relaxed">Access to some of the greatest tools and platforms for developing your professional skills and building success within your role</li><li class="leading-relaxed">A range of training courses, known as Casumo College, for continuous learning and growth</li><li class="leading-relaxed">Social events for building strong relationships with colleagues from all across the organisation</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Our ABC values:</h2><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">ASPIRE</h3><p class="my-4 text-gray-700 leading-relaxed">At Casumo, "aspire" means pushing beyond the ordinary and transforming obstacles into stepping stones. Challenges are our breakfast of champions, and comfort zones are out of bounds. Mediocrity? Left behind. Our mantra? Dream big, aim high, and always be ready for the next adventure in innovation.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">BELIEVE</h3><p class="my-4 text-gray-700 leading-relaxed">Belief at Casumo isn't just a feel-good sticker; it's the glue that binds us. Turning "me" achievements into "we" victories, we're a tight-knit crew of dreamers, doers, and relentless supporters. With a high-five arsenal and a trusty cheerleading squad, we're on a mission to prove that together, we're not just strong; we're Casumo strong.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">CARE</h3><p class="my-4 text-gray-700 leading-relaxed">Care is our secret ingredient, the cherry on top of our game. It's not only about ensuring our players have a blast (responsibly, of course); it's about weaving a fabric of support so tight, even the toughest challenges can't tear us apart. From tailoring player experiences to being there for each other, we're all about creating memorable moments.</p>

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world relief

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World Relief seeks a dynamic HR professional to work closely with employees and leaders throughout the employee experience. This role will ensure implementation and support for all HR functions including recruiting, onboarding, engagement, and multicultural responsiveness and talent development. The organization is rapidly expanding and growing its team to meet increasing global needs, focusing on humanitarian and disaster response, community strengthening, and refugee & immigrant services.

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">ORGANIZATION SUMMARY</h2><p class="my-4 text-gray-700 leading-relaxed">World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.</p><p class="my-4 text-gray-700 leading-relaxed">Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.</p><p class="my-4 text-gray-700 leading-relaxed"><em>This position is reliant upon funding and may be subject to modification or termination based on resource availability.</em></p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">POSITION SUMMARY:</h2><p class="my-4 text-gray-700 leading-relaxed">World Relief seeks a dynamic HR professional to work closely with employees and leaders throughout the employee experience. This role will ensure implementation and support for all HR functions including recruiting, onboarding, engagement, and multicultural responsiveness and talent development.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">ROLE & RESPONSIBILITIES:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Provides guidance to US staff with an emphasis on talent recruiting and management.</li><li class="leading-relaxed">Serves as primary HR point of contact for employees in assigned region, ensuring excellence in HR support</li><li class="leading-relaxed">Support and promote multicultural responsiveness, under the guidance of the Sr. HR Partner, to create a culture where all staff and thrive and succeed in their roles.</li><li class="leading-relaxed">Develop HR strategies and tactics to meet current and future employment needs that positively effect business outcomes</li><li class="leading-relaxed">Determine appropriate recruiting strategies based on positions competencies and requirements</li><li class="leading-relaxed">Screen, interview, and recommend applicants</li><li class="leading-relaxed">Create and implement onboarding procedure resulting in smooth integration of new hires at all levels.</li><li class="leading-relaxed">Determine cohesive communication cadence to ensure employees are abreast and knowledgeable about HR policies, practices and procedures.</li><li class="leading-relaxed">Establish and facilitates employee engagement initiatives and works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.</li><li class="leading-relaxed">Identifies and evaluates training needs for US staff in performance management, WR as a multicultural organization, leadership development, career and succession planning</li><li class="leading-relaxed">Advise leaders on performance development and performance management strategies (e.g., coaching, counseling, career development, disciplinary actions).</li><li class="leading-relaxed">Offers HR policy guidance and interpretation and adapts policies for local context.</li><li class="leading-relaxed">Consults with Office Directors and other leaders, providing HR guidance.</li><li class="leading-relaxed">Manages and resolves complex employee relations issues</li><li class="leading-relaxed">Maintains in-depth knowledge of legal requirements related to employment of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required.</li><li class="leading-relaxed">Analyze trends and metrics in partnership with HR team to develop solutions, programs and policies</li><li class="leading-relaxed">Assist with employee investigations as needed</li><li class="leading-relaxed">Proactively identifies retention issues and provides timely and proper solutions.</li><li class="leading-relaxed">Other duties as assigned</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">JOB REQUIREMENTS:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Mature and personal Christian faith</li><li class="leading-relaxed">Committed to the mission, vision, and values of World Relief</li><li class="leading-relaxed">Desire to serve and empower the Church to impact vulnerable communities</li><li class="leading-relaxed">Able to affirm and/or acknowledge World Reliefs <a href="https://worldrelief.org/values/" target="<em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Core Beliefs</a>, <a href="https://worldrelief.org/statement-of-faith-details/" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Statement of Faith</a>, <a href="https://worldrelief.org/content/uploads/2022/06/Towards-a-Fresh-Embrace-of-our-Christian-Identity-2.pdf" target="<em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Christian Identity</a> and <a href="https://www.nae.org/for-the-health-of-the-nation-publication/" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">National Evangelicals For the Health of The Nation document</a></li><li class="leading-relaxed">Ability to adapts to the needs of the organization and employees</li><li class="leading-relaxed">Ability to create effective relationships across all levels</li><li class="leading-relaxed">Excellent time management skills</li><li class="leading-relaxed">Proficient with Microsoft Office Suite</li><li class="leading-relaxed">Proficiency with or the ability to quickly learn World Relief’s HRIS, UKG Pro, and talent management systems.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">PREFERRED QUALIFICATIONS:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Remote HR support experience</li></ul><p class="my-4 text-gray-700 leading-relaxed">World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.</p><p class="my-4 text-gray-700 leading-relaxed">World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.</p><p class="my-4 text-gray-700 leading-relaxed">***</p><p class="my-4 text-gray-700 leading-relaxed">Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p class="my-4 text-gray-700 leading-relaxed">We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.</p><p class="my-4 text-gray-700 leading-relaxed">For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.</p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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