CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work.

CGS Carrers

Lead Technical Business Analyst

Test Engineer II

Workforce Analytics

Senior Frontend Engineer | PRODUCT R&D, INNOVATION & OWNERSHIP

People Data Engineer

Test Engr sr

Demand Marketing Manager – Telecom

Interface Analyst Sr

Senior Architect BFS

The Lead Business Analyst will workshop & manage customer requirements. Define functional specifications as well as supporting build & test and directly configuring the CPQ and Order Management system. This role involves diving deep into telecommunications, solving business problems, taking ownership of analysis initiatives, configuring solution workflows, contributing to methodology, managing client expectations, working independently and as part of a team, and mentoring solution designers.

Information Security Analyst II

Hi, I'm Genevieve Moodley, your Recruiter and guide to joining! We are excited to learn more about you and your unique background.The Lead Business Analyst will workshop & manage customer requirements. Define functional specifications as well as supporting build & test and directly configuring the CPQ and Order Management system.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">We are looking for a Senior Business Analyst who will:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Dive deep into the world of telecommunications. You will develop a detailed knowledge on markets, products, sales, delivery and operations.</li><li class="leading-relaxed">Solve real-world business problems, considering technical, financial, and operational constraints.</li><li class="leading-relaxed">Take ownership of business analysis initiatives and ensure work packages are delivered on time, to expected quality standards and as per scope, as agreed with the Project Manager.</li><li class="leading-relaxed">Take end to end solution blueprints and configure solution workflows and catalogues that implement the design. You will need to consider exception and failure scenarios to create a robust solution.</li><li class="leading-relaxed">Contribute to our methodology to help us do things faster and better.</li><li class="leading-relaxed">Be able to manage client expectations through workshop and feedback sessions.</li><li class="leading-relaxed">Work as part of a team and independently when required</li><li class="leading-relaxed">Be a mentor and lead a team of budding solution designers</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Is this opportunity right for you? We are looking for candidates who:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Hands on experience in coding. For instance, when to use global and local variables, and the concept of object-oriented programming. Technical background and have software configuration/development experience.</li><li class="leading-relaxed">5-7 years as a business analyst along with telecom billing or product catalog or pricing domain.</li><li class="leading-relaxed">Have strong communication and BA skills, in terms of requirement documentation and business process mapping.</li><li class="leading-relaxed">Experience working as a vendor.</li><li class="leading-relaxed">Hands-on experience with configuration driven systems (Salesforce, SAP, ServiceNow, Siebel, etc.)</li><li class="leading-relaxed">English Proficiency in a business environment</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Our Guiding Principles</h3>ImpactAlways help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.IntegrityDo what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.InspirationBe bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Perks & Benefits (Feel free to adjust this by regional benefits!)</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Work from Home, in-office, or hybrid</li><li class="leading-relaxed">Employee Belonging Groups</li><li class="leading-relaxed">Healthcare: Dental, Medical, and Vision</li><li class="leading-relaxed">Paid Vacation, Volunteer, and Holiday Time Off</li><li class="leading-relaxed">And so much more!</li></ul>If you would like to be considered for employment opportunities and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. Provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Our Story</h3>Empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about Inclusion & Impact hereIs an Affirmative Action, Equal Opportunity / Veteran / Disabled / Female / Minority / Sexual Orientation / Gender Identity Employer. Does not discriminate on the basis of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law, are not taken into account in any employment decision.Will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.If you would like to be considered for employment opportunities and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. Provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.For the EEO it's the Law posting, click HERE.

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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quience

Manager, Customer Service (Canada)

Head of Merchandising, Home UK

Head of Supply Chain-United Kingdom

Head of Men's Merchandising, Canada

Commercial Leader-Head of UK

Head of Merchandising, Women's Apparel

Contract Recruiter, Sourcing & Merchandising

Software Development Engineer - 2 : Data Engineering

French Copywriter

The Manager, CA Customer Service is a natural leader with a passion for delivering exceptional customer experiences and building high-performing teams. You bring proven success in managing CX teams, ideally in a fast-paced, digital-first environment. You balance empathy and accountability, know how to motivate and coach, and thrive on solving problems creatively while ensuring consistency in service quality. You're data-informed, but people-driven — able to translate insights into actions, set clear goals, and inspire teams to exceed them. You’re tech-savvy, customer-obsessed, and love transforming challenges into opportunities.

At Quince, we’re not just building teams; we’re seeking individuals who are ready to make significant contributions in a streamlined and efficient environment. Our organizational structure is intentionally lean, allowing team members to have a major impact swiftly and efficiently. This approach ensures that innovation and decision-making processes thrive, enabling you to focus on what truly matters - achieving results and advancing our mission. We craft roles that are not only vital to our business needs but also provide substantial opportunities to make a meaningful impact. Our aim is for every employee’s efforts to directly advance our mission of delivering high-quality products at fair prices.

Project Manager, Customs and Trade Compliance (Hourly Contractor)

OUR STORYQuince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.OUR VALUESCustomer First. Customer satisfaction is our highest priority.High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about.Essential design. We don’t chase trends, and we don’t sell everything. We’re expert curators that find the very best and bring it to you at the lowest prices.Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.Environmentally and Socially conscious. We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.OUR TEAM AND SUCCESSQuince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.THE IDEAL CANDIDATE:The Manager, CA Customer Service is a natural leader with a passion for delivering exceptional customer experiences and building high-performing teams. You bring proven success in managing CX teams, ideally in a fast-paced, digital-first environment. You balance empathy and accountability, know how to motivate and coach, and thrive on solving problems creatively while ensuring consistency in service quality.You're data-informed, but people-driven — able to translate insights into actions, set clear goals, and inspire teams to exceed them. You’re tech-savvy, customer-obsessed, and love transforming challenges into opportunities.RESPONSIBILITIES:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Lead, manage, and develop a team of CA-based Retention Specialists focused on delivering best-in-class service across all support channels (email, chat, phone, social).</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Drive team performance and KPIs (CSAT, response times, retention rates, QA scores) and implement action plans for continuous improvement.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Create a culture of ownership, growth, and accountability through regular coaching, feedback, and performance reviews.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Collaborate cross-functionally with product, logistics, and marketing to address customer pain points and provide insights to drive improvements.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Lead initiatives that elevate the customer journey, reduce friction, and increase retention and satisfaction, e.g. support of new categories of business, category specialists, personal shoppers, VIP client support, etc.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Assist with hiring, onboarding, and ongoing training of Retention Specialists to ensure readiness and alignment with Quince values</li></ul>REQUIREMENTS:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">4+ years of customer experience or support leadership, with at least 2 years managing high-volume customer service teams (retail or e-commerce a plus)</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proven track record of managing on-site teams and maintaining high engagement and performance</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strong understanding of key CX metrics and how to coach teams toward success</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience with CX platforms such as Zendesk, Gladly, or similar ticketing/CRM tools</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Excellent written and verbal communication skills, with a keen attention to tone and clarity</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strong analytical skills with the ability to interpret data and translate into team actions</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Comfortable working in a fast-paced, evolving startup environment</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Weekend and holiday availability, especially during peak periods (e.g. November and December)</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree or higher preferred</li></ul>Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.If you require reasonable accommodation during any part of the application or interview process, please contact accommodations@onequince.com. We are committed to ensuring an inclusive and accessible hiring process for all candidates.Security Advisory: Beware of FraudsAt Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.