Cognite

Customer Business Executive

Senior Data Engineer

Field Engineer/Technical Sales - Operations & Maintenance (Oil & Gas)

Senior Implementation Project Manager

Senior Solutions Architect

Senior Solution Architect

Principal Solution Architect

Technical Account Manager

The Customer Business Executive (CBE) will act as the primary customer advocate post-sale, driving customer retention, expansion, and satisfaction. Responsibilities include building relationships, understanding customer needs, and driving value based on desired outcomes. The CBE will develop trusted advisor relationships, own relationships with key stakeholders, and drive product adoption through training and engagement. They will identify expansion opportunities, contribute to customer success, manage renewals, and collaborate with internal teams. The role also involves managing an account strategy, communicating the product roadmap, and serving as the voice of the customer. The CBE will proactively monitor customer metrics and collaborate with internal teams to mitigate risks and ensure customer health. The CBE will be responsible for leading customer success, including driving customer engagement with newsletters, webinars, and events and driving customer enablement through projects, Academy, Community, Support, and solution support.

<div><span style="font-size: 18px"><b>About Cognite</b></span></div><div>Embark on a transformative journey with Cognite, a global SaaS forerunner in leveraging data to unravel complex business challenges through our cutting-edge Cognite Data Fusion (CDF) platform. We were awarded the&nbsp;<a href="https://content.cognite.com/cognite-awarded-2022-technology-innovation-leader-for-global-digital-industrial-platforms">2022 Technology Innovation Leader for Global Digital Industrial Platforms</a>. In the realm of industrial digitalization, we stand at the forefront, reshaping the future of Oil &amp; Gas, Manufacturing and Energy sectors. As part of the esteemed Aker family, Cognite brings forth a legacy of innovation and excellence. Excitingly, we are set to extend our footprint to the vibrant landscapes of India, which opens the door for you to be part of the expansion from the beginning. Join us in this venture where data meets ingenuity, and together, we forge the path to a smarter, more connected industrial future.</div><div><br></div><div>Our teams are working on building the next-generation industrial data platform and applications across many different industries, such as Oil &amp; Gas, Manufacturing, and Power &amp; Utility. This includes enabling all types of workflows, including analytics, to assist in making better decisions. We are a good mix of engineers, products, and design. What we have in common is that we care deeply about the user experience and create products that users really want to use.</div><div><br></div><div>Our work environment is not just exciting and dynamic, but also intensely collaborative and supportive. You will work with the best domain and industry experts: designers, product managers, software developers, ML engineers, AI engineers and business leaders. We support one another, ask good questions, and give each other constructive feedback. Our goal is to leverage our diverse set of strengths and backgrounds to build innovative products, to think outside the ordinary, and grind through and nurture a great.</div><div><br></div><div><span style="font-size: 18px"><b>Learn more about Cognite here</b></span></div><div><a href="https://www.youtube.com/watch?v=70GOgq1JXK4"><b>Cognite Product Tour 2024</b></a></div><div><a href="https://youtu.be/Wzg_1tRv7_I?si=OOTKMdMja53rAZTd"><b>Cognite Product Tour 2023</b></a></div><div><a href="https://www.youtube.com/watch?v=sh3iIBpxGiU&amp;pp=ygUYY29nbml0ZSBkYXRhIGZ1c2lvbiBkZW1v"><b>Data Contextualization Masterclass 2023</b></a></div><div><br></div><div><span style="font-size: 18px"><b>Our values</b></span></div><div><b>Impact</b>: Cogniters strive to make an impact in all that they do. We are result-oriented, always asking ourselves.</div><div><b>Ownership</b>: Cogniters embrace a culture of ownership. We go beyond our comfort zones to contribute to the greater good, fostering inclusivity and sharing responsibilities for challenges and success.&nbsp;</div><div><b>Relentless</b>: Cogniters are relentless in their pursuit of innovation. We are determined and deliverable (never ruthless or reckless), facing challenges head-on and viewing setbacks as opportunities for growth.&nbsp;</div><div><br></div><div><b style="font-size: 24px;">About the role and the team</b></div><div><span style="font-size: 11pt;">One of the teams seeing the most transformation is our Customer Business Executive (CBE) team, which partners with our customers to build relationships, learn about their businesses, and drive value based on our customers’ desired outcomes.&nbsp; We’re looking for new team members to join our team as a CBE.</span></div><div><br></div><div><span style="font-size: 11pt;">The CBE acts as the primary customer advocate throughout the post-sale lifecycle by driving customer retention, expansion, and satisfaction. The CBE is responsible for helping our new customers realize the value of our products, including the execution of their customer success plan, the achievement of their business goals, and the adoption of our product to drive greater ROI and satisfaction.</span></div></div><div class="section page-centered"><div><h3>You will be role &amp; responsible for</h3><ul class="posting-requirements plain-list"><ul><li>Develop trusted advisor relationships with key stakeholders</li><li>Own relationships with executive sponsors, budget owners, and decision-makers&nbsp;</li><li>Understand the customer's values, goals, and vision and collaborate with the Cognite Global Value team in developing value roadmaps and customer success plans, charting a path to the customer’s desired outcome with Cognite software, leveraging a comprehensive understanding of Cognite's products</li><li>Drive adoption and usage through training, evangelism, and aligning the solution with customer business goals</li><li>Drive customer engagement utilizing “one-to-many” channels such as Cognite Hub, newsletters, webinars, and events</li><li>Identify and execute new use cases and expansion opportunities to additional customer sites</li><li>Contribute to customer’s success, focusing your expertise on assigned stages of the customer journey</li><li>Identify, nurture, and close upsell/cross-sell opportunities to expand customer lifetime value</li><li>Demonstrate value and lead renewal discussions to ensure customer retention and long-term partnerships, including negotiating and securing renewals for your assigned accounts</li><li>Collaborate with Account Executive (Sales) and Delivery Manager for customer introductions and relationship hand-offs</li><li>Cultivate customer champions and collaborate with Marketing to build case studies.</li><li>Leverage testimonials and case studies to promote brand awareness and drive new business. Build referenceability.</li><li>Support Account Executives in closing new deals by sharing customer success stories</li><li>Partner with Sales Enablement to create customized materials for value tracking&nbsp;</li><li>Engage with relevant partners to your portfolio of accounts into Cognite's customer reference program</li><li>Developing an account strategy and maintaining an internal account plan to align Cognite cross-functionally around the account plans and needs</li><li>Manage pipeline and forecast on assigned territories and carry expansion and renewal quotas according for that territory&nbsp;</li><li>Communicate the product roadmap to customers, tailoring the presentation to the customer’s needs.</li><li>Serve as the “voice of the customer” to both product management and customer community management.</li><li>Facilitate and promote interaction between Cognite product programs and customer end users</li><li>Ensure customer engagement with newsletters, webinars, and events</li><li>Drive customer enablement through projects, Academy, Community, Support, and solution support</li><li>Identifying and assessing renewal risks for customers’ license subscriptions and collaborating with internal teams to mitigate risks</li><li>Assist with high-severity requests or issue escalations as needed</li><li>Proactively monitor customer metrics (e.g., product usage (MAU and DAU), Net Promoter Score (NPS), customer value, churn rate) to identify at-risk accounts and take proactive measures to maintain and improve customer health.&nbsp;</li></ul></ul></div></div><div class="section page-centered"><div><h3>We believe these experiences and skills will make this role successful at Cognite</h3><ul class="posting-requirements plain-list"><ul><li>To meet the demands of this role, you should have:</li><li>At least a bachelor’s degree in a relevant subject or work experience for the role;</li><li>5-10 years of experience leading customer engagements as an account manager,&nbsp; customer success manager, or related role</li><li>A rich understanding of customer success methodologies and practices, including (but not limited to) segmentation, customer journey, and customer health scoring;&nbsp;</li><li>Commercial experience in renewals and/or upselling relevant enterprise B2B software;&nbsp;</li><li>Confidence when running executive business reviews and engaging with C-level sponsors</li><li>Strong writing, presentation, and communication skills, including chairing meetings or hosting webinars.</li><li>A proven track record in your industry and a strong network in your dedicated vertical</li><li>Knowledge of the heavy asset industry, such as oil and gas, power and utilities, or manufacturing</li></ul></ul></div></div><div class="section page-centered"><div><h3>Key performance Indicators for the role:</h3><ul class="posting-requirements plain-list"><ul><li>Included but not limited to:</li><div><br></div><div><b>Leading</b>&nbsp;</div><li>Number of Customer Success Qualified Leads (CSQL)</li><li>Accounts with Value Roadmap</li><li>Account Reviews and Account Plans</li><li>Executive Business Reviews delivered</li><li>Pipeline coverage</li><li>Number of public references (paper, Article, Webinar, Conference presentation, etc)</li><li>Active users on one-to-many channels for assigned portfolios (Cognite Academy, Cognite HUB)</li><div><br></div><div><b>Lagging</b></div><li>Net Dollar retention for the portfolio</li><li>Dollar churn for the portfolio</li><li>Monthly Active Users</li></ul></ul></div></div><div class="section page-centered"><div><h3>Skills that will help you stand out:</h3><ul class="posting-requirements plain-list"><ul><li>Experience with data contextualization technology and software as a service (SaaS);</li><li>MEDDPICC and Command the Message experience</li><li>CRM experience (SalesForce and Gainsight, preferred)</li><li>A proven track record of turning red accounts green through a white-glove approach and partnership with customer stakeholders;</li><li>Experience working at a high-growth scale-up organization;</li><li>Demonstrated experience in engaging with teams across corporate functions;</li><li>A self-sufficient character able to&nbsp; meet deadlines and manage changing priorities;</li><li>An ability to thrive with limited structure;</li><li>A results-oriented individual who thrives working in a fast-paced environment and maintains a calm approach when operating under pressure and</li><li>Speak a language other than English with business fluency.</li></ul></ul></div></div><div class="section page-centered" data-qa="closing-description"><div><b><span style="font-size: 18px">A snapshot of our many perks and benefits as a Cogniter</span></b></div><div>* Join an organization of 70 different nationalities 🌐 with Diversity, Equality and Inclusion (DEI) in focus 🤝</div><div>* A highly modern and fun working environment with sublime culture across the organization, follow us on Instagram @<a href="https://www.instagram.com/cognitedata/">cognitedata</a>&nbsp;📷 to know more</div><div>* Flat structure with direct access to decision-makers, with minimal amount of bureaucracy</div><div>* Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries</div><div>* Join our&nbsp;<a href="https://hub.cognite.com/">HUB</a>&nbsp;🗣️ to be part of the conversation directly with Cogniters and our partners.</div><div><br></div><div><b><span style="font-size: 18px">Why choose Cognite?&nbsp;🏆 🚀</span></b></div><div>Join us in making a real and lasting impact in one of the most exciting and fastest-growing new software companies in the world. We have repeatedly demonstrated that digital transformation, when anchored on strong DataOps, drives&nbsp;<a href="https://www.cognite.com/en/press-release/independent-study-finds-asset-heavy-organizations-can-expect-21.6m-in-value-after-adopting-cognite-data-fusion">business value and sustainability</a>for clients and allows front-line workers, as well as domain experts, to make better decisions every single day. We were&nbsp;<a href="https://www.cognite.com/en/press-release/cognite-named-to-cnbcs-inaugural-top-startups-for-the-enterprise-list">recognized as one of CNBC's top global enterprise technology startups powering digital transformation</a>! And just recently,&nbsp;<a href="https://www.cognite.com/en/press-release/frost-sullivan-names-cognite-a-technology-innovation-leader">Frost &amp; Sullivan named Cognite a Technology Innovation Leader</a>! 🥇 Most recently&nbsp;<a href="https://www.cognite.com/en/press-release/cognite-data-fusion-achieves-industry-first-dnv-compliance-for-digital-twins">Cognite Data Fusion® Achieved Industry First DNV Compliance for Digital Twins</a>&nbsp;🥇</div><div><br></div><div><br></div><div><span style="font-size: 18px"><b>Apply today!</b></span></div><div>If you're excited about the opportunity to work at Cognite and make a difference in the tech industry, we encourage you to apply today! We welcome candidates of all backgrounds and identities to join our team. Please do not hesitate to contact our Talent Acquisition team with any questions -</div><div><br></div><div>We encourage you to follow us on&nbsp;<a href="https://www.linkedin.com/company/cognitedata/">Cognite LinkedIn</a>; we post all our openings there.</div></div>

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SimCorp

PMO Analyst

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SmartBear

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Student Acquisition (all genders)

As a Junior Project Manager and PMO Analyst, you will work closely with internal and external stakeholders to ensure timely project deliveries, accurate reporting, and effective communication. You will be part of a global team of PMO professionals who will assist you in transitioning into the role and developing your career within the PMO/PM path. You will be responsible for assisting project managers with running the big projects, managing the delivery of smaller projects, initiating projects and changes, educating new project managers and other stakeholders, assisting with overall project and operational planning, tracking and reporting, managing the financial tracking of projects and changes, and providing ad-hoc support to all client engagements through the Global PMO ticket system.

<p>Industry-leading, integrated investment management solutions.</p><p><br></p>

Senior Operations Specialist/Derivatives

Senior Software Asset Manager

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Analytics Operations Analyst

Office Coordinator

Senior Jira Service Management Administrator

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Senior Customer Support Consultant

<div><div><p><b>WHAT MAKES US, US</b><br>Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp!<br>At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.<br>If you like what we’re saying, keep reading!</p><p></p><p><b><span>WHY THIS ROLE IS IMPORTANT TO US</span></b><span>&nbsp;</span></p></div><div><p><span><span>At </span><span>SimCorp</span><span>, we support major financial institutions in </span><span>optimizing</span><span> their investments, accounting, and operations through IT systems, processes, and financial </span><span>expertise</span><span>. The Junior Project Manager and PMO Analyst role is crucial for aiding new and ongoing client projects to achieve their business goals.</span></span><span>&nbsp;</span></p></div><div><p><span><span>As a Junior Project Manager and PMO Analyst, you will work closely with internal and external stakeholders to ensure </span><span>timely</span><span> project deliveries, </span><span>accurate</span><span> reporting, and effective communication. You will be part of a global team of PMO professionals who will </span><span>assist</span><span> you in transitioning into the role and developing your career within the PMO/PM path.</span></span><span>&nbsp;</span></p></div><div><p><span><span>The Global PMO team </span><span>operates</span><span> in Warsaw, Manila, Toronto, Mexico</span><span> City</span><span>,</span><span> </span><span>Riyadh</span><span> and Copenhagen.</span></span><span>&nbsp;</span></p><p></p></div><div><p><b><span>WHAT YOU WILL BE RESPONSIBLE FOR</span></b><span>&nbsp;</span></p></div><div><ul><li><p><span><span>Close collaboration with </span><span>Project Managers</span><span> </span><span>assisting</span><span> them with </span><span>running the big projects</span><span>.</span></span><span>&nbsp;</span></p></li></ul></div><div><ul><li><p><span><span>Managing </span><span>the delivery </span><span>of smaller projects </span><span>following our delivery model and </span><span>project artefacts</span><span>&nbsp;</span></span><span>&nbsp;</span></p></li></ul></div><div><ul><li><p><span><span>Initiating projects</span><span>/changes</span><span> and educating new </span><span>Project Managers and other </span><span>stakeholders</span><span> on </span><span>Simcorp’s Delivery Model and </span><span>artefacts</span></span><span>&nbsp;</span></p></li></ul></div><div><ul><li><p><span><span>Assisting</span><span> with o</span><span>verall </span><span>proj</span><span>ect</span><span> and operational</span><span> </span><span>planning, </span><span>tracking</span><span> and reporting</span></span><span>&nbsp;</span></p></li></ul></div><div><ul><li><p><span><span>Manag</span><span>e</span><span> the financial tracking of projects</span><span> and changes</span><span>, monthly </span><span>reconciliations</span><span> and client invoicing process</span></span><span>&nbsp;</span></p></li></ul></div><div><ul><li><p><span><span>Assist</span><span> with </span><span>r</span><span>esources</span><span> planning and updates</span></span><span>&nbsp;</span></p></li></ul></div><div><ul><li><p><span><span>Participat</span><span>e</span><span> in project coordination and status calls as well as following up on agreed tasks and tracking progress on agreed actions</span></span><span>&nbsp;</span></p></li></ul></div><div><ul><li><p><span><span>Provide </span><span>Ad-hoc support </span><span>to all </span><span>client engagements</span><span> through Global PMO ticket system</span></span></p></li></ul><p></p></div><div><p><b><span>WHAT WE VALUE</span></b><span>&nbsp;</span></p></div><div><p><span><span>Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to excel at several of the following skills and be able to - and interested in - </span><span>learn</span><span>ing</span><span> the rest.</span></span><span>&nbsp;</span></p></div></div><div><div><ul><li><p><span><span>At least 3 years’ work experience in a similar role for IT projects or as a project manager </span></span><span>&nbsp;</span></p></li></ul></div><div><ul><li><p><span><span>Proficient decision-maker and quick learner </span></span><span>&nbsp;</span></p></li></ul></div><div><ul><li><p><span><span>Collaborates effectively and communicates clearly </span></span><span>&nbsp;</span></p></li></ul></div><div><ul><li><p><span><span>Assertive about tracking down information and proactively reaching out to stakeholders </span></span><span>&nbsp;</span></p></li></ul></div><div><ul><li><p><span><span>Experience in project reporting and resource management / scheduling </span></span><span>&nbsp;</span></p></li></ul></div><div><ul><li><p><span><span>Experience in financial tracking and reporting </span></span><span>&nbsp;</span></p></li></ul></div><div><ul><li><p><span><span>Very good</span><span> experience with MS Excel </span></span><span>&nbsp;</span></p></li></ul></div><div><ul><li><p><span><span>Experience with PPM tools</span><span> </span><span>as</span><span> Monda</span><span>y</span><span>.co</span><span>m</span><span>, Workday, Power </span><span>BI</span><span> and Azure DevOps </span></span><span>&nbsp;</span></p></li></ul></div><div><ul><li><p><span><span>Fluency in English (spoken and written)</span></span><span>&nbsp;</span></p></li></ul></div><div><p><span>&nbsp;</span></p></div><div><p><span>&nbsp;</span></p></div><div><p><b><span>BENEFITS</span></b><span>&nbsp;</span></p></div><div><ul><li><p><span><span>Flexible working hours – possibility to work from home</span></span><span>&nbsp;</span></p></li></ul></div><div><ul><li><p><span><span>Private medical care </span></span><span><span>(</span><span>Medicover</span><span>)</span></span><span>&nbsp;</span></p></li></ul></div><div><ul><li><p><span><span>Sharing the costs of sports activities (Multisport Card)</span></span><span>&nbsp;</span></p></li></ul></div><div><ul><li><p><span><span>Life insurance</span></span><span>&nbsp;</span></p></li></ul></div><div><ul><li><p><span><span>Possibility to develop your career in an international environment</span></span><span>&nbsp;</span></p></li></ul></div></div><div><div><ul><li><p><span><span>Professional training and courses</span></span><span>&nbsp;</span></p></li></ul></div><div><ul><li><p><span><span>Language classes</span></span><span>&nbsp;</span></p></li></ul></div><div><ul><li><p><span><span>Integration events and charity projects</span></span><span>&nbsp;</span></p></li><li><p><span><span>Hybrid working arrangement (twice a week)</span></span><span>&nbsp;</span></p></li></ul></div><div><p><span><span>In addition, we provide a good work-life balance and opportunities for professional development: there is never </span><span>just only</span><span> one route - we offer an individual approach to professional development to support the direction you want to take. Visit our career pages to learn more about </span></span><a href="https://www.simcorp.com/about-us/career/discover-our-culture" target="_blank" rel="noopener noreferrer"><u><span>working at SimCorp</span></u></a><span><span>.</span></span><b><span> </span></b><span><span>  </span></span><span>&nbsp;</span></p></div><div><p></p><p><span><b>NEXT STEP</b><br>Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process.<br>If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway.<br>SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks.<br>We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.</span><br>&nbsp;</p><p><span><b>WHO WE ARE</b><br>For over 50 years, we have worked closely with investment and asset managers to become the world’s<br>leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad<br>range of nationalities, educations, professional experiences, ages, and backgrounds.<br>SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with<br>Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-toback<br>offering for our clients.<br>SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse<br>perspectives and expertise are integrated into our everyday work. We believe in the continual growth and<br>development of our employees, so that we can provide best-in-class solutions to our clients.</span></p><p><br><span>#Li-Hybrid&nbsp;</span></p></div></div></div>

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Object Oriented Programming

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