Retail Ecommmerce Management Platform

CommerceIQ

Software Development Engineer I

Software Development Engineer Testing II

In-Store Product Manager

Senior Product Manager

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Technical Product Success Consultant

CommerceIQ is seeking a Software Development Engineer I to join their team in Bengaluru, Karnataka, India. This role involves developing, testing, and releasing high-quality features for an AI-powered digital commerce platform. The engineer will design scalable systems, collaborate with teams on code reviews and design discussions, and own features from development to customer impact, participating in all phases of the software development cycle within a Scrum team.

Business Development Representative (BDR)

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Company Overview</h2>CommerceIQ’s AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world’s largest marketplaces. With a global network of more than 900 retailers, our end-to-end platform helps 2,200+ of the world’s leading brands streamline marketing, supply chain, and sales operations to profitably grow market share in more than 50 countries. Learn more at <a href="http://commerceiq.ai/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">commerceiq.ai</a>.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Key Responsibilities:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You will be responsible for developing, testing, and releasing features within time and with high quality that will drive revenue and margin impact for top brands</li><li class="leading-relaxed">You will be designing your own features, keeping in mind the scale and high availability of the systems</li><li class="leading-relaxed">You will be working with the team and are expected to perform code reviews, conduct design discussions, and mentor other developers</li><li class="leading-relaxed">You will be the owner of your feature and work directly with product teams to drive customer impact</li><li class="leading-relaxed">You will be expected to participate in all phases of the software development cycle as part of a Scrum team</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Requirements:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">The ideal candidate will be an experienced Java developer with exceptional software system design, problem solving, and object-oriented coding skills</li><li class="leading-relaxed">Experience with distributed transaction-processing systems or asynchronous messaging technology is required</li><li class="leading-relaxed">Good understanding of system performance trade-offs, load balancing, and engineering for high availability</li><li class="leading-relaxed">Obsessed about building quality software and owning end-to-end responsibility for the developed features</li><li class="leading-relaxed">Understanding enterprise information systems, service oriented architectures, and operational data stores is a plus</li><li class="leading-relaxed">BS or MS in Computer Science/Engineering, Mathematics, Statistics, or a similar degree from a top tier institution</li></ul>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.

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Our Technical Account Managers are seasoned professionals focused on exceeding customer expectations and improving processes. They are responsible for resolving complex technical problems and providing excellent service to key accounts. The role involves helping customers overcome issues, succeed with NiCE technology, expand product usage, and become loyal references. Key responsibilities include driving client success, fostering strategic relationships, delivering exceptional service, leveraging technical expertise, adopting a client-centric approach, and contributing to continuous product improvement.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what’s the role all about?Our Technical Account Managers are seasoned account management and technical resolution professionals at the top of their field. They are unified in exceeding customer expectations, improving our processes and technology, and meeting company growth objectives. The TAM is responsible for resolving complex problems and providing excellent technical and customer service to specific key accounts. TAM will help customers overcome issues that arise, succeed in their business using our technology and services, expand their usage of our products, be a reference to prospective customers, and be a long-term and loyal customer.How will you make an impact?<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Drive Client Success: Become a trusted advisor for key clients, resolving complex technical challenges and ensuring their success with NiCE products and services.</li><li class="leading-relaxed">Foster Strategic Relationships: Build strong, collaborative relationships with clients, fostering trust and long-term partnerships.</li><li class="leading-relaxed">Deliver Exceptional Service: Collaborate effectively across internal teams to provide clients with exceptional technical support and customer service.</li><li class="leading-relaxed">Technical Expertise: Leverage deep knowledge of NiCE products and technologies to troubleshoot client issues and optimize their solutions.</li><li class="leading-relaxed">Client-Centric Approach: Gain a comprehensive understanding of each client's business needs and identify opportunities to enhance their success with NiCE solutions.</li><li class="leading-relaxed">Communication & Knowledge Sharing: Develop and deliver impactful presentations showcasing client achievements and best practices. Train clients to maximize their investment in NiCE products and services.</li><li class="leading-relaxed">Continuous Improvement: Contribute to the development and improvement of NiCE products and services by identifying and recommending enhancements based on client feedback.</li></ul>Have you got what it takes?<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor's degree in Computer Science, Business Information Systems, or a related field; or equivalent work experience.</li><li class="leading-relaxed">5 years of experience in a technical or service role within software, telecommunications, customer service, call/contact centers, or service delivery.</li><li class="leading-relaxed">Demonstrated proficiency in technical problem-solving, including strong analytical and advanced troubleshooting skills.</li><li class="leading-relaxed">Excellent customer service and communication skills, with fluency in both written and verbal communication.</li><li class="leading-relaxed">Ability to multitask effectively and thrive in a fast-paced environment.</li><li class="leading-relaxed">Working knowledge of contact center software design and functionality, with a strong understanding of technical concepts.</li></ul>You will have an advantage if you also have:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience/knowledge in Telecom, Connectivity, Programming – Integrations, Software/Systems/Applications</li></ul>This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.​What’s in it for you?Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!Enjoy NiCE-FLEX!At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.Requisition ID: 8197Reporting into: Manager, Customer SuccessRole Type: Individual ContributorAbout NiCENICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

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