Retail Ecommmerce Management Platform

CommerceIQ

Forward Deployed Engineer

Product Manager

Software Development Engineer - I

Senior Account Executive - Content Services

Director of Product Management

Product Operations Analyst - L2

Software Development Engineer III

Senior Enterprise Account Executive

Senior Lead- Machine Learning Engineer

As a Forward Deployed Engineer at CommerceIQ, you will collaborate with founders and AI Product Managers to develop and deploy AI-driven solutions for customers. This high-visibility role involves prototyping, integrating data from various sources, creating AI agents, and owning AI outcomes. You will also iterate rapidly with engineering teams to generalize prototypes into core product features, manage the full engagement lifecycle from pre-sales to post-deployment, and cultivate strong customer relationships.

Forward Deployed Engineer - London

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Company Overview</h2>CommerceIQ’s AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world’s largest marketplaces. With a global network of more than 900 retailers, our end-to-end platform helps 2,200+ of the world’s leading brands streamline marketing, supply chain, and sales operations to profitably grow market share in more than 50 countries. 10 out of the top 12 CPG brands work with us, including Coca-Cola, Nestle, Colgate-Palmolive, and Mondelez. We’ve raised over $200M from some of the top investors including SoftBank, Insight Partners, and Madrona. Learn more at commerceiq.ai.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Role:</h2>As a Forward Deployed Engineer, you will partner closely with our founders and the AI Product Managers to prototype and deploy AI‑driven solutions that solve our customers’ most pressing problems. This is a founding engineering role with high visibility; you will report directly to our Head of AI Strategy and Outcomes. You will also partner with other members of the executive leadership team who are based at our Mountain View HQ, collaborate with our Bangalore‑based engineering team, and engage daily with enterprise customers. You will help define how we work with our most important customers, shape the company’s first ever forward deployed engineering function, and contribute to our mission of helping brands win in AI‑driven e-commerce.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Location / Travel:</h2>This position is on-site in Toronto, Ontario, Canada with approximately 50% travel expected to client locations. We are only considering candidates located in the Toronto area at this time.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What You'll Do:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Build prototypes with customers: Work alongside our AI Product Manager to understand real‑world problems, rapidly scope use cases and create working prototypes. You’ll engage in hands-on discovery and convert insights into functional demos for prospective and existing customers.</li><li class="leading-relaxed">Integrate data and create new AI agents: Ingest data from disparate sources (ERPs, ecommerce platforms, custom APIs) and build agents that solve the specific use cases uncovered during discovery. This includes turning edge‑case business rules into runtime‑editable settings rather than hard‑coded logic.</li><li class="leading-relaxed">Own AI outcomes: Lead customer‑facing demonstrations and proof‑of‑concepts. You’ll instrument and tune models using production feedback loops to ensure prototypes deliver measurable outcomes.</li><li class="leading-relaxed">Rapidly iterate & generalize: Collaborate with engineering teams in Bangalore to transform prototypes into robust features. Your work will be implemented into our core product - patterns that succeed in one deployment (custom adapters, monitoring dashboards) should be packaged as reusable modules.</li><li class="leading-relaxed">Own the full lifecycle: Support engagements from pre‑sales scoping through post‑deployment refinement. You’ll help to negotiate scope, push back on unreasonable asks, and ensure long‑term customer success. Additionally, you’ll act as the technical liaison between customers, product managers, and engineering.</li><li class="leading-relaxed">Cultivate customer relationships: Develop deep empathy for our customers’ business drivers and serve as their advocate. Use clear, engaging communication to convey technical concepts to non‑technical stakeholders, build trust and handle high‑stakes conversations.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What You'll Bring:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experienced engineer (4-6 years or more) with a strong foundation in software development (coding, problem solving and debugging).</li><li class="leading-relaxed">Comfortable coding in Python or Java and learning new technologies quickly.</li><li class="leading-relaxed">Full‑stack & data integration skills. Experience connecting to APIs, working with SQL/NoSQL databases, streaming/ETL pipelines and deploying AI/LLM‑based agents.</li><li class="leading-relaxed">Customer‑facing problem solver. You enjoy working directly with external users, conducting discovery, and translating ambiguous requirements into working solutions. You have excellent communication skills and the ability to simplify complex technical topics.</li><li class="leading-relaxed">Rapid prototyper. You are biased towards action and are comfortable delivering minimal‑viable solutions, collecting feedback and iterating quickly.</li><li class="leading-relaxed">Collaborative & global. You’re effective working across time zones with leadership in California and engineering in Bangalore. You embrace CommerceIQ’s leadership principles of ownership, deep diving into details, getting stuff done, thinking from first principles and winning as a team.</li><li class="leading-relaxed">Independent & adaptable. You thrive in ambiguity, can manage your own backlog and priorities, and are motivated by the opportunity to create a new function.</li><li class="leading-relaxed">Bachelor's degree, in Computer Science, Mathematics, or a related field</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Nice to Haves:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Prior experience in a forward‑deployed, solutions engineering, technical product management or customer implementation role. Candidates coming from companies known for forward‑deployed engineering (e.g., Palantir, Scale AI, Ramp, Postman etc.) are strongly encouraged to apply.</li><li class="leading-relaxed">Familiarity with e-commerce, retail, supply‑chain or ad‑tech data.</li><li class="leading-relaxed">Exposure to large‑language‑model applications (fine‑tuning, prompt engineering, building retrieval‑augmented generation workflows).</li></ul>Check out our LinkedIn page to learn more about what it’s like to work at CommerceIQ!We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.

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<h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Shape the future of Search.</h4>About BrightEdgeBrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results. Founded in 2007, we’re trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa. Our platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time content performance.What sets BrightEdge apart are our people. With 400+ global employees across 7 offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible. If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career.About the RoleOur Customer Success organization is the heart and soul of BrightEdge and a competitive differentiator for us in the market. With teams dedicated to onboarding, professional services, customer success, account management (and more!), we provide meaningful and strategic support to our customers, enabling them to hit their organic search goals.As a Client Onboarding Manager, you serve as the face of the company to our new customers. A great Client Onboarding Manager has a positive attitude and delivers a consistently great experience for our new customers. 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