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Concentrix

Spanish Speaking Customer Service Representative

Business Developer (Italian-speaking) - High Tech Industry HE01

Sales Associate – Digital Marketing (Hybrid)

Customer Advisor - German Speaker

Insurance Agent (Licensed Personal Lines, P&C) - Remote

Customer Service Advisor - English Speakers - Alex

Customer Service Representative (On-Site)

Content Reviewer with Arabic and English - Bucharest, on-site

Croatian Speaking Customer Service Representative

Concentrix is recruiting Customer Service Representatives for top global clients in various industries. Join their multicultural team in Athens to provide valuable and memorable customer experiences using your Spanish communication skills. The role involves managing inbound calls, emails, or chats, identifying customer needs, building trust, providing accurate information, and meeting service targets while following company procedures.

Security AI Architect - with English and (English, Italian, French, German and Spanish)

Job DescriptionWe are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers and bring out your communications skillsWhy join usAre you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Spanish.No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.What you’ll be doing:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Manage inbound calls, emails, or live chats</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Identify and assess customers’ needs to achieve satisfaction</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Build sustainable relationships of trust through open and interactive communication</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Provide accurate, valid, and complete information by using the right methods/tools</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Meet personal/customer service team targets and call-handling quotas</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Keep records of customer interactions, process customer accounts, and file documents</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proven customer support experience or experience as a client service representative</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Fluent in Spanish</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Good Level of English</li><li class="leading-relaxed">Strong focus on customer needs and understanding of how customers can behave</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strong communication, problem-solving and active listening skills</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strong written skills</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Full Relocation Support (including flights, accommodation & transportation)</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Indefinite contract</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Competitive remuneration package (14 Salaries/year)</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">10% monthly performance bonus</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Daily meal voucher in Up Hellas Mastercard</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Private health insurance + Dental Care</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Opportunities for international Career through the Concentrix International Mobility program</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Employee events</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Free gym, well-being activities, and a rooftop cinema with Acropolis views</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.Concentrix Greece is an equal-opportunity employer.Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

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TALA

Recoveries Advocate (Project-Based)

Recoveries Advocate

Operations Manager (Call Center Operations)

Manager, Macro Strategy & Portfolio Insights

Rivian

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HW Test Engineering Technician

That's No Moon

Senior Technical Artist (Unreal Generalist)

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Technical Support Engineer

Program-Ace

Tech Lead / Full-Stack Developer

Tala is a global financial infrastructure company focused on empowering the global majority by providing instant, reliable liquidity through its credit app. With over $7 billion disbursed to 12 million customers, Tala leverages proprietary data and AI/ML. This project-based Recoveries Advocate role supports the beta phase of the Installments rollout in the Philippines and manages legacy "Expanded Access" assets. The advocate will test workflows, validate collection protocols, and manage specific accounts, providing crucial feedback for future business expansion.

Senior SecOps Engineer

Senior Product Analytics

Senior Director, Assistant Controller

Legal Operations Specialist

Director, Customer Care & Recoveries Strategy & Analytics

Senior SDET

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Tala</h2>At Tala, we’re applying advanced technology and human creativity to solve what legacy institutions can’t or won't. We are a global financial infrastructure company on a mission to unleash the economic power of the global majority, recognizing that today’s financial infrastructure doesn’t work for most of the world’s population.We’re the first and only platform to combine the intelligence of a credit bureau, the payments execution of a fintech, and the relationship expertise of a bank into one vertically integrated solution. Our platform is powered by an expansive moat of proprietary data and AI/ML decisioning technology, enabling us to deliver instant, reliable liquidity personalized to every customer's needs. Through our flagship credit app, we’ve disbursed over $7 billion in credit to more than 12 million customers across Latin America, Southeast Asia, and East Africa. These customers have leveraged Tala products to start and expand small businesses, manage day-to-day needs, and pursue their financial goals.Our pioneering work and proven impact have earned us consistent recognition, including being named to:CNBC’s Disruptor 50 for five years.CNBC’s World's Top Fintech Companies for two consecutive years.Forbes’ Fintech 50 list for nine consecutive years.Visionary investors, persuaded by the economic power of the global majority, have committed half a billion dollars in equity and debt to Tala's success.Given the global nature of our team, we operate on a remote-first approach with office hubs in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India.Most Talazens join us because they connect with our mission. If you are energized by the impact you can make, we’d love to hear from you!<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the Role</h2>We are establishing a temporary "sandbox" unit to support the beta phase of the Installments rollout for the Philippines and resolve legacy "Expanded Access" assets. This project team will be responsible for testing undefined workflows, validating new collection protocols, and managing a finite inventory of specific accounts. As a Project-based Recoveries Advocate, you will be instrumental in helping the organization learn and adapt before these features are rolled out to the wider business.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Project Terms</h2>This is a fixed-term project employment for a period of six (6) months, commencing on December 24, 2025, and ending on June 24, 2026.The employment is strictly tied to the "Installments Beta” Recoveries undertaking.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You'll Do</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Pilot new collection scripts and multi-call workflows specifically designed for the beta phase of the Installments rollout, ensuring strict adherence to experimental protocols.</li><li class="leading-relaxed">Work directly with customers to resolve issues affecting repayments, specifically for "Expanded Access" and "Installments" accounts.</li><li class="leading-relaxed">Actively provide feedback and ideas on the efficiency of the new customer service processes, scripts, and tools to help refine the "Collection Protocol" for future teams.</li><li class="leading-relaxed">Efficiently and promptly resolve customer concerns by clarifying the issue, determining the cause, explaining the best solution, and following up to ensure resolution.</li><li class="leading-relaxed">Build good standing relationships with customers, even during difficult financial conversations, by following communication procedures and guidelines.</li><li class="leading-relaxed">Strictly adhere to call quality and performance standards set specifically for this project.</li><li class="leading-relaxed">Escalate complex customer complaints or system issues to the Team Lead to ensure timely resolution.</li><li class="leading-relaxed">Reliably fulfill duties during scheduled shifts to ensure the project gathers sufficient data for capacity modeling.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You'll Need</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Fast at learning new systems and processes; comfortable working in a "pilot" environment where workflows may change based on testing data.</li><li class="leading-relaxed">Ability to communicate clearly and professionally, both verbally and in writing, with high sensitivity to the specific risk profiles of the assigned customer cohorts.</li><li class="leading-relaxed">Quality typing skills and the ability to navigate modern web-based tools and CRM platforms efficiently.</li><li class="leading-relaxed">Strong decision-making and conflict resolution skills, with the ability to handle customer complaints under pressure.</li><li class="leading-relaxed">Good work ethic and a team player mindset, willing to collaborate on refining new processes.</li><li class="leading-relaxed">Willingness to work a flexible schedule as required by the project's seasonality and demand spikes.</li></ul>Our vision is to build a new financial ecosystem where everyone can participate on equal footing and access the tools they need to be financially healthy. We strongly believe that inclusion fosters innovation and we’re proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experience. We hire talented people regardless of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

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Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

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