cyara

Solution Architect / Consultant / or Sales Engineer

Project Manager

Monitoring Support Specialist

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Cyara is seeking an experienced Solutions Architect to join their dynamic team. This role involves close collaboration with sales teams to architect and present customized solutions using Cyara's Automated CX Assurance Platform, meeting complex customer requirements. The architect will demonstrate the platform's value in enhancing CX strategies, integrate solutions with existing technology stacks, and provide expert advice to stakeholders. Key responsibilities include building trust with potential customers, understanding their needs, and designing tailored solutions that highlight Cyara's capabilities and benefits.

Support Engineer

Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale. Interested to find out more about us? Check out: www.cyara.comCyara’s Diversity, Equity, Inclusive and Belonging Statement:At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success.Cyara’s Values Statement: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive.We are looking for an experienced Solutions Architect to join our dynamic team. This role involves working closely with sales teams to architect solutions that meet prospective customers' complex requirements, demonstrating the value of Cyara in enhancing their CX strategies. You will be instrumental in building trust with potential customers, understanding their needs, and designing tailored solutions that highlight the capabilities and benefits of Cyara's testing and monitoring solutions.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Let's talk about the role and responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Collaborate with sales teams to understand prospective customers' business challenges and technical requirements, aligning them with Cyara solutions.</li><li class="leading-relaxed">Develop and present customized demonstrations of Cyara's platform, highlighting its value in improving CX testing and monitoring.</li><li class="leading-relaxed">Architect and propose solutions that integrate Cyara's platform with customers' existing technology stacks, ensuring seamless operation and optimization of their CX strategies.</li><li class="leading-relaxed">Engage with customer stakeholders to gather requirements, discuss potential solutions, and provide expert advice on Cyara's capabilities.</li><li class="leading-relaxed">Respond to technical queries and concerns during the sales process, ensuring customers' and prospects' technical requirements are addressed effectively.</li><li class="leading-relaxed">Stay updated with the latest developments in CX technologies, Cyara platform updates, and industry best practices to provide insightful recommendations to customers.</li><li class="leading-relaxed">Facilitate smooth transition of new customers to the implementation team, ensuring clear communication of the proposed solutions and customer expectations.</li><li class="leading-relaxed">Contribute to the development of best practices, case studies, and other materials to enhance the pre-sales process and highlight the value of Cyara solutions.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Let’s talk about your skills/expertise:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">4+ Years in a presale's role presenting to C and V level prospects.</li><li class="leading-relaxed">Bachelor's degree in computer science, Information Technology, or related field experience.</li><li class="leading-relaxed">Proven experience as a Solutions Architect, Sales Engineer, or similar role, preferably with a focus on CX, call center, IVR or related technologies.</li><li class="leading-relaxed">Strong technical acumen, with the ability to design solutions and integrate complex systems.</li><li class="leading-relaxed">Excellent communication and presentation skills, with a proven ability to engage and persuade technical and business audiences.</li><li class="leading-relaxed">Strong analytical and problem-solving skills, with a consultative approach to addressing customer needs.</li><li class="leading-relaxed">Ability to collaborate effectively with sales teams and other internal stakeholders.</li><li class="leading-relaxed">Willingness to travel as needed to meet with customers, tradeshows, corporate events globally and participate in sales engagements.</li></ul>This range indicates OTE. Individual pay is determined by skills, qualifications, experience, and location.Why you should join us:At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere.Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. We credit our amazing growth and success to the fact that we’ve built our business on four essential values that we live and breathe every day:Deliver ExcellenceInnovate BoldlyIntegrity FirstEmbrace CuriosityInterested? Know someone who might be? Apply online now.Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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Flow

Senior Leasing Specialist (Lease Up)

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The Senior Leasing Specialist will show model units to potential renters, lease apartments to qualified applicants, renew leases with current tenants, and serve as a point of contact for prospects and residents to field questions and address concerns. This position will perform all sales and leasing activities to achieve the property's revenue and occupancy goals, remaining informed about current market conditions and competitor performance. The Leasing Specialist will report directly to the Director of Lease Up.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Company</h3>At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role:</h3>The Senior Leasing Specialist will show model units to potential renters, lease apartments to qualified applicants, renew leases with current tenants, and serve as a point of contact for prospects and residents to field questions and address concerns. This position will perform all sales and leasing activities to achieve the property's revenue and occupancy goals. They will also remain informed about current market conditions and competitor performance that may impact the community's occupancy and financial results. The Leasing Specialist will report directly to the Director of Lease Up.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Maintain extensive knowledge of apartment availability, current residents, lease expiration schedules, and amenity offerings.</li><li class="leading-relaxed">Act as the Team Lead in the absence of the Director of Lease Up by organizing and delegating daily work, coordinating leads and tasks.</li><li class="leading-relaxed">Execute digital and physical marketing initiatives to drive external traffic to the property.</li><li class="leading-relaxed">Ensure that the property remains in tour-ready condition at all times.</li><li class="leading-relaxed">Greet prospects, conduct property tours, and show model apartments.</li><li class="leading-relaxed">Communicate with prospects and new residents to ensure satisfaction by writing follow-up emails, sending thank-you notes, and making telephone calls to solidify tours and finalize decisions to lease/renew.</li><li class="leading-relaxed">Process applications, review credit screenings, background checks, and prepare lease and move-in packages.</li><li class="leading-relaxed">Provide assistance during lease signings, ensure smooth resident move-ins, and facilitate seamless transitions for new residents.</li><li class="leading-relaxed">Execute and perform activities in support of the property's lease renewal program by delivering lease renewal letters and packages for residents, contacting renewing residents 90-60 days in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.</li><li class="leading-relaxed">Respond quickly and courteously to resident questions/concerns and take prompt action to solve problems. This requires the ability to remain calm and respectful during conflict resolution.</li><li class="leading-relaxed">Perform daily inspections and communicate with the facilities team regularly to ensure that the tour path, model units, amenities, and leasing office meet the tour readiness standard at all times.</li><li class="leading-relaxed">Leverage on-site property management software (CRM, Yardi, etc.) to track apartment availability, monitor lease expiration schedules, record traffic and leasing activities, and ensure accurate resident data capture.</li><li class="leading-relaxed">Design and execute off-site marketing activities to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (Instagram, Facebook, e-mail, and other websites), and following other property-specific marketing plans.</li><li class="leading-relaxed">Complete various accounting, financial, and administrative reports as necessary.</li><li class="leading-relaxed">Represent the property and the company professionally through dress and behavior.</li><li class="leading-relaxed">This role will require the employee to have weekend availability, including Holidays. Providing the best experience for future and current tenants requires this role to be present on weekends and Holidays.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Ideal Background:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree or equivalent work experience, preferred</li><li class="leading-relaxed">3-4+ years of experience in Class A high-rise multifamily leasing preferred</li><li class="leading-relaxed">Excellent verbal and written communication skills required</li><li class="leading-relaxed">Basic knowledge of Google Workspace and Microsoft Office (Word, Excel) required</li><li class="leading-relaxed">Familiarity with Yardi & Blue Moon preferred</li><li class="leading-relaxed">Canva experience preferred</li></ul>Benefits<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)</li><li class="leading-relaxed">Paid time off and 13 paid holidays</li><li class="leading-relaxed">401(k) retirement plan</li><li class="leading-relaxed">Healthcare and Dependent Care Flexible Spending Accounts (FSAs)</li><li class="leading-relaxed">Access to HSA-compatible plans</li><li class="leading-relaxed">Pre-tax commuter benefits</li><li class="leading-relaxed">Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings</li></ul>Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

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