cyara

Deal Desk Administrator

Senior Devops Engineer

Associate Project Manager - West

VOIP Support Engineer

Sr. Revenue Operations Data Analyst

Corporate Communications Director

Sr.AI Engineer

Senior Professional Services Consultant

Senior Value Consultant

Cyara is seeking a Deal Desk Administrator to join its Revenue Operations team. This role provides crucial administrative and operational support to the sales team, facilitating quote and order execution and enhancing efficiency. The administrator will collaborate with sales, legal, finance, and other cross-functional teams to ensure compliance and optimize operational processes for successful order execution. Key responsibilities include processing sales quotes, managing documentation, ensuring compliance, and contributing to process improvements. Candidates should have at least 3 years of experience in Sales Operations and proficiency with Salesforce.com, CPQ, and Docusign CLM. The role is remote and requires candidates to be based in the Eastern or Central time zone.

Account Executive - North America New Logo

Cyara is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice, digital, messaging, and conversational AI channels, Cyara empowers hundreds of the world’s leading brands to optimize more than 350 million customer journeys every year. With enterprises rapidly deploying agentic AI systems that adapt, learn, and make autonomous decisions in real time, Cyara provides the assurance layer that turns pilots into production-ready deployments—testing AI agents with AI agents to catch what scripts can’t. From full journey visibility to AI governance, trust validation, and compliance, Cyara ensures every touchpoint works flawlessly and every AI interaction solves customer problems while delighting them in the process. Cyara helps businesses deliver secure, friction-free, and high-quality CX at scale. Interested to find out more about us? Check out: <a href="http://www.cyara.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">www.cyara.com</a>Cyara’s Diversity, Equity, Inclusive and Belonging Statement:At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success.Cyara’s Values Statement: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive.We are seeking a Deal Desk Administrator to join our Revenue Operations team. The Deal Desk Administrator is responsible for providing crucial administration and operational support to the sales team to facilitate quote and order execution while enhancing efficiency. They will actively work with sales, legal, finance, and other cross functional teams to ensure compliance and optimize operational processes to drive successful order execution.This role requires candidates to be based in the Eastern or Central time zone to support team collaboration.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">You will be responsible for:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Quote and Contract Processing: Provide day-to-day support to the sales team by reviewing and processing sales quotes, contracts, and proposals, ensuring timely and accurate execution.</li><li class="leading-relaxed">Cross-Functional Collaboration: Liaising with sales, legal, finance, and other departments to ensure all deal requirements are met and facilitate seamless deal closures.</li><li class="leading-relaxed">Documentation Management: Assist with preparation and maintenance of all deal-related documentation, including contracts, quotes, special pricing requests, and other relevant records.</li><li class="leading-relaxed">Compliance Checks: Help ensure compliance with pricing guidelines, approval processes, and standard terms and conditions.</li><li class="leading-relaxed">Process Improvement: Assisting in identifying inefficiencies within the deal process and contributing to continuous improvements to streamline operations.</li><li class="leading-relaxed">Deal Validation: Verifying deal information for accuracy and completeness, ensuring it aligns with company policies and legal requirements.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Let’s talk about your skills/expertise:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree or global equivalent experience preferred.</li><li class="leading-relaxed">Minimum of 3 years' experience in Sales Operations, Deal Support, or Commercial support.</li><li class="leading-relaxed">Minimum of 3 years' experience using Salesforce.com, CPQ, Docusign CLM (or similar order creation/execution tools).</li><li class="leading-relaxed">Experience with Quote and Order Form creation and special terms and conditions related to non-standard agreements.</li><li class="leading-relaxed">Continuous improvement mindset with a focus on process optimization.</li><li class="leading-relaxed">Experience supporting Revenue teams in a B2B Software company.</li><li class="leading-relaxed">Clear communicator with excellent written, verbal, and listening skills.</li><li class="leading-relaxed">Ability to build relationships effectively across global teams.</li><li class="leading-relaxed">Strong diagnostic and problem-solving skills.</li></ul>If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!Why you should join us:At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere.Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. We credit our amazing growth and success to the fact that we’ve built our business on four essential values that we live and breathe every day:Deliver ExcellenceInnovate BoldlyIntegrity FirstEmbrace CuriosityInterested? Know someone who might be? Apply online now.Agencies: Thanks, but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place, and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Sword Health

Customer Success Representative

VP of Customer Success

Talent Operations Manager

onwards Search

QA Engineer

AI UX Service Designer

Senior Project Manager

humble bundle 

Senior Business Developer (Software)

IGT gaming

Material Handler I

SQA Engineer - Manchester

SWORD Health is seeking a Customer Success Representative to join its rapidly growing Canadian operations. This role involves managing the client lifecycle, leading implementation projects, cultivating strategic relationships, and driving client growth and engagement for a portfolio of partnership customers. The representative will also be responsible for optimizing team playbooks, renewal planning, and account expansion strategies, contributing to the company's mission of making high-quality musculoskeletal care accessible.

Chief of Staff, People

Expert Quality Engineer

Care Coordinator

Controller

RVP - Government and OHS (Canada)

Account Executive - Enterprise (Canada)

Technology Manager

Each year, 2 billion people worldwide are limited by physical pain. SWORD allows members to complete personalized physiotherapy from the comfort of home, with ongoing support and supervision from our team of licensed clinicians. Our approach is clinically proven to be more effective than conventional care delivery models, consistently delivering best-in-class outcomes.SWORD partners with insurers, health systems, and employers across the U.S., Canada, Europe, and Australia to make high-quality musculoskeletal care accessible to everyone. Our clients include some of the most forward-thinking Fortune 100 and 500 companies globally.This is an exciting opportunity to join SWORD during a period of hyper-growth and expansion. Following our recent $4B valuation, we’re scaling our impact with high-caliber individuals who bring passion, commitment, and energy to create and deliver technologies, services, and products that advance human health.Join us to make a difference at scale, working alongside a global team of innovators pioneering the future of healthcare.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Why join us</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">100% remote work (work from home)</li><li class="leading-relaxed">Early-stage opportunity to shape SWORD’s Canadian operations during hyper-growth</li><li class="leading-relaxed">Play a role in improving the Canadian healthcare system</li><li class="leading-relaxed">Stock options granted at hire</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you’ll do</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Drive client growth and engagement: Manage the end-to-end client lifecycle for a growing portfolio of partnership customers — lead implementation, foster employee engagement, and continually demonstrate and expand Sword’s value.</li><li class="leading-relaxed">Lead and optimize implementation projects: Define, coordinate, and oversee project timelines, ensuring milestones are met with precision and serving as the primary point of contact to ensure seamless, growth-oriented post-sale experiences for new clients.</li><li class="leading-relaxed">Cultivate strategic, growth-focused relationships: Build and deepen trusted partnerships with customers, fully understanding their goals and working to surpass clinical and economic outcomes that align with expansion potential.</li><li class="leading-relaxed">Own and evolve a high-impact area of Sword’s Customer Success: Shape strategic initiatives that drive growth, continuously refining team playbooks, renewal planning, and account expansion strategies.</li><li class="leading-relaxed">Deliver actionable insights and growth metrics: Provide clients with quantitative and qualitative data through impactful reporting, regular strategic meetings, and annual business reviews to showcase Sword’s ongoing impact and uncover further opportunities.</li><li class="leading-relaxed">Develop and execute growth-oriented account plans: Assess total account potential, establish clear growth goals and milestones, and recommend strategic investments to maximize client value and expansion.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Our ideal candidate</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Passionate about expanding access to world-class healthcare by driving measurable growth and value for clients;</li><li class="leading-relaxed">2+ years of experience within customer success, implementation, or account management roles with a strong preference for implementation experience and a proven ability to meet or exceed growth targets;</li><li class="leading-relaxed">Skilled at building and deepening strategic relationships with partners, team members, customer stakeholders to drive account expansion and increase customer lifetime value;</li><li class="leading-relaxed">Proficient in Google Sheets, Excel, or other data tools to analyze account data, track growth metrics, and report on account health and expansion opportunities;</li><li class="leading-relaxed">Strong growth mindset and results orientation; adept at identifying opportunities to upsell, cross-sell, and deepen engagement within managed accounts;</li><li class="leading-relaxed">Ability to influence through data analysis and compelling storytelling, effectively positioning product value and guiding clients towards impactful outcomes;</li><li class="leading-relaxed">Exceptional communicator with the skill to push back constructively to align client expectations and manage complex technical integrations;</li><li class="leading-relaxed">Excellent presentation skills in both webinar and live formats, tailoring approaches to maximize engagement and communicate growth potential to various audiences;</li><li class="leading-relaxed">Highly organized with strong project management skills, able to oversee multiple customer relationships, drive growth initiatives, and keep stakeholders aligned on key deliverables;</li><li class="leading-relaxed">Thrives in dynamic, startup environments, with a bias towards collaboration, adaptability, and goal orientation;</li><li class="leading-relaxed">Self-aware and humble, with a relentless drive for improvement; brings a “no ego” approach to teamwork and strategic growth.</li></ul>

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