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Sr. Revenue Operations Data Analyst

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We're looking for a highly skilled and experienced Senior Revenue Operations Data Analyst to own and drive our Go-To-Market ™ analytics strategy and execution. This critical role sits at the intersection of data, strategy, and business operations, ensuring our GTM teams (Sales, Marketing, Customer Success) have the insights needed to accelerate growth and operate efficiently. If you have a passion for data storytelling, a deep understanding of the Enterprise SaaS business model, and the technical chops to turn raw data into actionable intelligence, we want to hear from you!

Partner Manager, Channel and Alliances

<p class="my-4 text-gray-700 leading-relaxed">Cyara is the world’s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara’s team, you’ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out more about us? Check out: <a href="http://www.cyara.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">www.cyara.com</a></p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Cyara’s Values:</h2><p class="my-4 text-gray-700 leading-relaxed">At Cyara, our values shape everything we do. We're passionate about <strong>Delivering Excellence</strong> by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and <strong>Innovate Boldly</strong>, setting new standards and learning from every experience. <strong>Integrity First</strong> is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We <strong>Embrace Curiosity</strong> by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Cyara’s Diversity, Equity, Inclusive and Belonging:</h2><p class="my-4 text-gray-700 leading-relaxed">At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Summary:</h2><p class="my-4 text-gray-700 leading-relaxed">We're looking for a highly skilled and experienced Senior Revenue Operations Data Analyst to own and drive our Go-To-Market ™ analytics strategy and execution. This critical role sits at the intersection of data, strategy, and business operations, ensuring our GTM teams (Sales, Marketing, Customer Success) have the insights needed to accelerate growth and operate efficiently. If you have a passion for data storytelling, a deep understanding of the Enterprise SaaS business model, and the technical chops to turn raw data into actionable intelligence, we want to hear from you!</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Key Responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>GTM Analytics Ownership</strong></li><li class="leading-relaxed">Own End-to-End GTM Analytics: Be the primary owner for all GTM KPIs and metrics, ensuring consistency, accuracy, and clear definitions across all GTM functions.</li><li class="leading-relaxed">BI Tool Management: Design, build, and maintain standard GTM metrics, reports, and Business Intelligence (BI) dashboards within our primary BI tool. Ensure dashboards are reliable, up-to-date, and visually effective for consumption by executives and GTM leadership.</li><li class="leading-relaxed">Ad Hoc Analysis: Fulfill custom, deep-dive ad hoc analytics requests from GTM leadership to investigate performance drivers, identify trends, and support strategic decision-making (e.g., pipeline analysis, campaign ROI, churn drivers).</li><li class="leading-relaxed"><strong>Data & System Expertise</strong></li><li class="leading-relaxed">Salesforce Mastery: Serve as the subject matter expert for Salesforce data as the primary source for GTM reporting. This includes a strong understanding of Salesforce objects, their relationships, and the underlying data structure.</li><li class="leading-relaxed">SQL Development: Write, update, and maintain complex SQL scripts necessary to extract, transform, and load data for reporting and dashboard development, ensuring data integrity and performance.</li><li class="leading-relaxed">Salesforce Reporting: Manage, build, and maintain existing and new reports and dashboards directly within the Salesforce platform for frontline user visibility.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Minimum Requirements</strong></li><li class="leading-relaxed">Experience: Minimum of 5 years of experience in a data analyst, business intelligence, or revenue operations role, specifically building reports and providing analytics for an Enterprise SaaS business.</li><li class="leading-relaxed">BI Tool Expertise: Extensive, hands-on experience in BI dashboard and report development (e.g., Tableau, Qlik, Power BI) within an Enterprise SaaS environment.</li><li class="leading-relaxed">SQL Proficiency: Expert-level proficiency in SQL for data manipulation, query optimization, and script building required for reporting needs.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Required Skills & Knowledge</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">SaaS Industry Acumen: Deep understanding of the Enterprise SaaS business model, key GTM operational processes, and common revenue metrics (e.g., ARR, bookings, ACV, lead-to-opportunity conversion, sales cycle length, retention rates).</li><li class="leading-relaxed">Data Modeling & Structure: Strong technical knowledge of Salesforce data objects, their relationships, and the overall data structure, including custom objects.</li><li class="leading-relaxed">Communication: Excellent written and verbal communication skills with the ability to translate complex data findings into clear, actionable business insights for non-technical stakeholders.</li><li class="leading-relaxed">Attention to Detail: Exceptional attention to detail and a commitment to data accuracy and quality.</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Agencies:</strong> Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid</p><p class="my-4 text-gray-700 leading-relaxed">We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p>

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<p>- This assessment gives us an idea of your C++ skills<br>- Companies that evaluate this skillset in interviews: <strong>Rockstar Games, Ubisoft, Mayhem Studios, etc.</strong><br>- 10 Multiple Choice questions<br>- Average time to complete: <strong>7 to 10 minutes</strong></p>

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Line of Service</h2><p class="my-4 text-gray-700 leading-relaxed">Advisory</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Industry/Sector</h2><p class="my-4 text-gray-700 leading-relaxed">Not Applicable</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Specialism</h2><p class="my-4 text-gray-700 leading-relaxed">Data, Analytics & AI</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Management Level</h2><p class="my-4 text-gray-700 leading-relaxed">Senior Associate</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description & Summary</h2><p class="my-4 text-gray-700 leading-relaxed">At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decision-making and driving business growth. In data engineering at PwC, you will focus on designing and building data infrastructure and systems to enable efficient data processing and analysis. You will be responsible for developing and implementing data pipelines, data integration, and data transformation solutions.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Why PWC</h2><p class="my-4 text-gray-700 leading-relaxed">At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.</p><p class="my-4 text-gray-700 leading-relaxed">At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description & Summary: A career within….</h2><p class="my-4 text-gray-700 leading-relaxed">A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Responsibilities:</h2><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Must have:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Candidates with minimum 2-3 years of relevant experience for 5-8 years of total experience.</li><li class="leading-relaxed">Deep expertise with technologies such as Data factory, Data Bricks (Advanced), SQLDB (writing complex Stored Procedures), Synapse, Python scripting (mandatory), Pyspark scripting, Azure Analysis Services.</li><li class="leading-relaxed">Must be certified with DP 203 (Azure Data Engineer Associate), Databricks Certified Data Engineer Professional (Architect / Managerial level).</li><li class="leading-relaxed">Strong troubleshooting and debugging skills.</li><li class="leading-relaxed">Proven experience in working source control technologies (such as GITHUB, Azure DevOps), build and release pipelines.</li><li class="leading-relaxed">Experience in writing complex PySpark queries to perform data analysis.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Mandatory skill sets:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Azure Databricks, Pyspark, Datafactory</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Preferred skill sets:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Azure Databricks, Pyspark, Datafactory, Python, Azure Devops</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Years of experience required:</h3><p class="my-4 text-gray-700 leading-relaxed">5-8yrs</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Education qualification:</h3><p class="my-4 text-gray-700 leading-relaxed">B.Tech / M.Tech / M.E / MCA/B.E</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Education</h2><p class="my-4 text-gray-700 leading-relaxed">Degrees/Field of Study required: Bachelor of Engineering, Master of Engineering, Bachelor of Technology</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Required Skills</h2><p class="my-4 text-gray-700 leading-relaxed">Azure Data Box, Databricks Platform</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Optional Skills</h2><p class="my-4 text-gray-700 leading-relaxed">Accepting Feedback, Accepting Feedback, Active Listening, Agile Scalability, Amazon Web Services (AWS), Analytical Thinking, Apache Airflow, Apache Hadoop, Azure Data Factory, Communication, Creativity, Data Anonymization, Data Architecture, Database Administration, Database Management System (DBMS), Database Optimization, Database Security Best Practices, Databricks Unified Data Analytics Platform, Data Engineering, Data Engineering Platforms, Data Infrastructure, Data Integration, Data Lake, Data Modeling, Data Pipeline {+ 27 more}</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Travel Requirements</h2><p class="my-4 text-gray-700 leading-relaxed">Not Specified</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Available for Work Visa Sponsorship?</h2><p class="my-4 text-gray-700 leading-relaxed">No</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Government Clearance Required?</h2><p class="my-4 text-gray-700 leading-relaxed">No</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Posting End Date</h2>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.