Datahub

Site Reliability Engineering Tech Lead

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DataHub is an AI & Data Context Platform adopted by over 3,000 enterprises, including Apple, CVS Health, Netflix, and Visa. Its metadata graph provides in-depth context of AI and data assets with best-in-class scalability. DataHub Cloud delivers a fully managed solution with AI-powered discovery, observability, and governance. We are seeking an experienced Site Reliability Engineering (SRE) Tech Lead to drive the reliability, scalability, and operational excellence of DataHub's platform offerings, leading technical initiatives across DataHub Cloud and emerging enterprise deployment solutions.

<p class="my-4 text-gray-700 leading-relaxed">DataHub is an AI & Data Context Platform adopted by over 3,000 enterprises, including Apple, CVS Health, Netflix, and Visa. Innovated jointly with a thriving open-source community of 13,000+ members, DataHub's metadata graph provides in-depth context of AI and data assets with best-in-class scalability and extensibility.</p><p class="my-4 text-gray-700 leading-relaxed">The company's enterprise SaaS offering, DataHub Cloud, delivers a fully managed solution with AI-powered discovery, observability, and governance capabilities. Organizations rely on DataHub solutions to accelerate time-to-value from their data investments, ensure AI system reliability, and implement unified governance, enabling AI & data to work together and bring order to data chaos.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the Role</h2><p class="my-4 text-gray-700 leading-relaxed">We're seeking an experienced Site Reliability Engineering (SRE) Tech Lead to join DataHub and drive the reliability, scalability, and operational excellence of our platform offerings. In this role, you'll lead technical initiatives across DataHub Cloud and our emerging enterprise deployment solution, which provides customers with enhanced control and flexibility for running DataHub in their preferred environments.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Key Responsibilities</h2><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Technical Leadership & Architecture</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Design and implement robust, scalable infrastructure solutions for DataHub Cloud and enterprise deployments</li><li class="leading-relaxed">Lead the technical vision for multi-cloud deployment strategies and distributed system integrations</li><li class="leading-relaxed">Architect monitoring, observability, and alerting systems across diverse environments</li><li class="leading-relaxed">Drive best practices for infrastructure as code, configuration management, and deployment automation</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Enterprise Platform Development</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Partner with product and engineering teams to influence the development of advanced deployment capabilities</li><li class="leading-relaxed">Collaborate with cross-functional teams to help build systems for seamless installation, upgrade, and rollback processes across various environments</li><li class="leading-relaxed">Influence the design and help implement comprehensive monitoring and health check systems for distributed deployments</li><li class="leading-relaxed">Partner with engineering teams to help develop self-healing and automated remediation capabilities</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Platform Reliability & Operations</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Establish and maintain SLAs/SLOs for both cloud and enterprise offerings</li><li class="leading-relaxed">Lead incident response and post-mortem processes to drive continuous improvement</li><li class="leading-relaxed">Implement chaos engineering practices to proactively identify system weaknesses</li><li class="leading-relaxed">Optimize system performance, capacity planning, and cost efficiency</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Team Leadership & Collaboration</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Mentor and guide a team of SRE engineers and collaborate with platform engineering teams</li><li class="leading-relaxed">Work closely with product, engineering, and customer success teams to ensure reliable product delivery</li><li class="leading-relaxed">Improve on-call practices, runbooks, and knowledge sharing processes</li><li class="leading-relaxed">Drive cross-functional initiatives to improve overall system reliability</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Required Qualifications</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">8+ years of experience in Site Reliability Engineering, Platform Engineering, or DevOps roles</li><li class="leading-relaxed">3+ years of technical leadership experience managing engineering teams</li><li class="leading-relaxed">Strong expertise with cloud platforms (AWS, GCP, Azure) and infrastructure automation tools</li><li class="leading-relaxed">Proficiency in containerization technologies (Docker, Kubernetes) and orchestration</li><li class="leading-relaxed">Experience with infrastructure as code tools (Terraform, CloudFormation, Pulumi)</li><li class="leading-relaxed">Strong programming skills in Python, Java, or similar languages</li><li class="leading-relaxed">Deep understanding of monitoring and observability tools (Prometheus, Grafana, Datadog, etc.)</li><li class="leading-relaxed">Experience with CI/CD pipelines and deployment automation</li><li class="leading-relaxed">Strong knowledge of networking, security, and database operations in cloud environments</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Preferred Qualifications</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience building and operating multi-tenant SaaS platforms</li><li class="leading-relaxed">Background in developing customer-facing deployment and management tools</li><li class="leading-relaxed">Knowledge of data infrastructure and metadata management systems</li><li class="leading-relaxed">Experience with service mesh technologies and microservices architectures</li><li class="leading-relaxed">Previous experience in a customer-facing technical role or working with enterprise clients</li><li class="leading-relaxed">Experience with data governance or data catalog platforms</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What You'll Build</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A robust management control plane for enterprise-grade deployments</li><li class="leading-relaxed">Automated deployment pipelines supporting multiple cloud providers and customer environments</li><li class="leading-relaxed">Comprehensive monitoring and alerting systems with customer-facing dashboards</li><li class="leading-relaxed">Self-service tools for customers to manage their DataHub installations</li><li class="leading-relaxed">Disaster recovery and backup solutions for enterprise deployments</li><li class="leading-relaxed">Performance optimization and scaling solutions for high-volume data workloads</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Benefits and Perks</h2><p class="my-4 text-gray-700 leading-relaxed">We invest in people so they can do their best work and enjoy doing it. Our benefits reflect the way we build: practical, thoughtful, and designed to support long-term growth.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Competitive compensation</h3><p class="my-4 text-gray-700 leading-relaxed">We offer salaries that reflect your skills, experience, and the impact you make. You bring value—we make sure you're recognized for it.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Equity for everyone</h3><p class="my-4 text-gray-700 leading-relaxed">Every team member receives an ownership stake in the company. When we grow, you grow with us.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Hybrid work</h3><p class="my-4 text-gray-700 leading-relaxed">This is a hybrid role with the expectation that you will work from our Palo Alto office a minimum of three days per week.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Location flexibility</h3><p class="my-4 text-gray-700 leading-relaxed">Home office, coworking space, or something in between? We support your ideal setup. You’ll receive a monthly coworking stipend to use whenever you need a change of pace or in-person collaboration time.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Comprehensive health coverage</h3><p class="my-4 text-gray-700 leading-relaxed">Your well-being matters. We cover 99% of medical, dental, and vision premiums employees, and 65% for dependents.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Flexible savings accounts</h3><p class="my-4 text-gray-700 leading-relaxed">We offer FSAs to help cover planned or unexpected healthcare costs. You can also opt into a Dependent Care FSA to support family needs.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Support for every path to parenthood</h3><p class="my-4 text-gray-700 leading-relaxed">Through Carrot Fertility, we provide inclusive fertility benefits and family-forming support. All U.S. employees have access, regardless of age, gender identity, or family structure.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Time off that works for you</h3><p class="my-4 text-gray-700 leading-relaxed">We trust you to take the time you need. Our unlimited PTO and sick leave policy is designed for flexibility, rest, and real life.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Why Join Us</h2><p class="my-4 text-gray-700 leading-relaxed">DataHub is at a rare inflection point: we’ve achieved product-market fit, earned the trust of leading enterprises, and secured backing from top-tier investors like Bessemer Venture Partners and 8VC. The context platform market is expected to grow from $1B to $9B in the next five years—and we’re leading the way.</p><p class="my-4 text-gray-700 leading-relaxed">By joining our team, you’ll:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Tackle high-impact challenges at the heart of enterprise AI infrastructure</li><li class="leading-relaxed">Ship production systems that power real-world use cases at global scale</li><li class="leading-relaxed">Collaborate with a high-caliber team of builders who’ve scaled some of the most influential data tools in the world</li><li class="leading-relaxed">Build the next generation of AI-native data systems, including conversational agents, intelligent classification, automated governance, and more</li></ul><p class="my-4 text-gray-700 leading-relaxed">If you're passionate about technology, enjoy working with customers, and want to be part of a fast-growing company changing the industry, we want to hear from you!</p>

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The Data Support Analyst at Envestnet will join the Platform Operations department in a hybrid role based in Berwyn, PA. This position involves building, maintaining, and quality controlling portfolio data, administering product and benchmark information, and providing client support. Key responsibilities include implementing new investment products, communicating with money management firms and data providers, resolving issues, and participating in special projects to support Envestnet's wealth management platform.

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<p class="my-4 text-gray-700 leading-relaxed">Envestnet is transforming the way financial advice is delivered through its connected technology, advanced insights, and asset management solutions – backed by industry-leading service and support. Since 1999, Envestnet has served the wealth management industry and today supports trillions in platform assets, serving over a hundred thousand financial advisors. The vast majority of the nation’s leading banks, the largest wealth management and brokerage firms, and over 500 of the largest RIAs rely on Envestnet’s wealth management platform and solutions to drive business growth, boost productivity, and deliver better financial outcomes for their clients. For more information, please visit www.envestnet.com.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Envestnet’s Strategy:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Deliver the industry-leading wealth management platform, powered by advanced data and insights</li><li class="leading-relaxed">Leverage our scale and efficiencies to serve our clients’ needs comprehensively</li><li class="leading-relaxed">Enable financial advisors to deliver more holistic advice – reflecting a more complete view of their clients’ financial lives, and in a more connected environment</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Job Summary:</h3><p class="my-4 text-gray-700 leading-relaxed">The primary responsibilities of this position are to follow instructions from internal parties as well as departmental procedures to build / maintain / quality control review portfolio data. This role will also support the administration of product and benchmark information, provide external and internal client support, and partner with third-party data-providing vendors such as Morningstar. Responsibilities also include the execution of a process to onboard new managers and products to our platform.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Job Responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Implement/Build new investment products based upon instructions of internal client facing teams within the timeframes outlined in service level agreements.</li><li class="leading-relaxed">Maintain / Edit products as required.</li><li class="leading-relaxed">Communicates with money management firms and data providers to collect and maintain data.</li><li class="leading-relaxed">Communicates with new money management firms to obtain information for onboarding to our platform.</li><li class="leading-relaxed">Perform daily duties, including problem resolution using established procedures and precedents.</li><li class="leading-relaxed">Escalate issues to Sr. Product Data Analyst or Supervisor and assist with solving issues that are without procedures or precedents.</li><li class="leading-relaxed">Research and resolve intermediate level issues within established work processes.</li><li class="leading-relaxed">Participate in root cause analyses to correct and/or prevent deviations in processes and workflows.</li><li class="leading-relaxed">Establish and maintain strong and cooperative relationships with internal departments to foster a cooperative environment for the resolution of problems and/or errors.</li><li class="leading-relaxed">Support scorecard goals and objectives.</li><li class="leading-relaxed">Participate in special projects as assigned, including but not limited to occasional weekend projects. Coordinate with other team members and Supervisor for back-up coverage.</li><li class="leading-relaxed">Adherence to and application of Envestnet legal, compliance, risk, business continuity and administrative policy within the role and department(s) including the timely completion of training & awareness, affirmations and testing as requested.</li><li class="leading-relaxed">As part of the responsibilities for this role, you will understand and readily support Envestnet's established corporate business practices, policies, internal controls and procedures designed to create value or minimize risk.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Required Qualifications:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">College degree or equivalent working experience required</li><li class="leading-relaxed">Must have working knowledge of the securities industry and various types of investment vehicles.</li><li class="leading-relaxed">Intermediate understanding of quality control methods is desirable.</li><li class="leading-relaxed">Must be highly organized, possess strong attention to detail, and demonstrate the ability to work under pressure.</li><li class="leading-relaxed">Must possess basic level skills to critically analyze information and make recommendations.</li><li class="leading-relaxed">Must possess ability to be able to adjust to changing priorities.</li><li class="leading-relaxed">Work as a member of a team with collaborative decision making.</li><li class="leading-relaxed">Must demonstrate professionalism and diplomacy and be able to work with a variety of personalities.</li><li class="leading-relaxed">Must be flexible, well organized, and assertive in order to complete multiple tasks and meet the demands placed on his/her time.</li><li class="leading-relaxed">Must possess practical reasoning capacity and judgment.</li><li class="leading-relaxed">Must be able to communicate with others in a concise, productive and professional manner.</li><li class="leading-relaxed">Must be able to comprehend and act on information communicated both verbally and from internal/external documents or computer terminal.</li><li class="leading-relaxed">Must possess strong verbal and written communication skills.</li><li class="leading-relaxed">Must have strong math skills.</li><li class="leading-relaxed">Proficient with Microsoft Word, Excel, and PowerPoint.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Envestnet:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Be a member of an innovative and industry leading financial technology and solutions company</li><li class="leading-relaxed">Competitive Compensation/Total Reward Packages that include:</li><li class="leading-relaxed">Health Benefits (Health/Dental/Vision)</li><li class="leading-relaxed">Paid Time Off (PTO) & Volunteer Time Off (VTO)</li><li class="leading-relaxed">401K – Company Match</li><li class="leading-relaxed">Annual Bonus Incentives</li><li class="leading-relaxed">Parental Stipend</li><li class="leading-relaxed">Tuition Reimbursement</li><li class="leading-relaxed">Student Debt Program</li><li class="leading-relaxed">Charitable Match</li><li class="leading-relaxed">Wellness Program</li></ul><p class="my-4 text-gray-700 leading-relaxed">Envestnet is an Equal Opportunity Employer. #LI-LM1</p>

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