Daxko

Boarding and Applications Specialist

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As a Boarding and Applications Specialist, you’ll play a key role in creating a smooth, efficient merchant onboarding experience for our Payments customers. You’ll be the connective force between merchants, internal teams, and our processing partners—ensuring every account is accurately set up, approved on time, and ready for a successful software launch. This role is perfect for someone who loves solving problems, building relationships, and helping customers feel confident and supported throughout the application process.

Sales Operations Intern

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Company Description</h3>Daxko powers wellness to improve lives. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Job Description</h3>As a Boarding and Applications Specialist, you’ll play a key role in creating a smooth, efficient merchant onboarding experience for our Payments customers. You’ll be the connective force between merchants, internal teams, and our processing partners—ensuring every account is accurately set up, approved on time, and ready for a successful software launch.This role is perfect for someone who loves solving problems, building relationships, and helping customers feel confident and supported throughout the application process.You’ll report to the Team Lead, Boarding and Applications.<h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">What You’ll Do</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Partner with Sales to gather pre-application information</li><li class="leading-relaxed">Collect and verify required merchant documentation</li><li class="leading-relaxed">Perform initial underwriting checks following processor/vendor KYC guidelines</li><li class="leading-relaxed">Accurately board new merchant accounts to increase first-entry approval rates</li><li class="leading-relaxed">Serve as the liaison between merchants and processors to secure timely approvals</li><li class="leading-relaxed">Troubleshoot and resolve merchant account configuration issues</li><li class="leading-relaxed">Support and de-escalate situations with frustrated merchants using patience, clarity, and empathy</li><li class="leading-relaxed">Build strong collaborative relationships across internal teams to meet launch timelines</li><li class="leading-relaxed">Maintain expert-level knowledge of processor/vendor products, platforms, and systems</li><li class="leading-relaxed">Become a trusted expert on Daxko’s payments products and services</li><li class="leading-relaxed">Follow compliance policies and established SOPs with precision</li><li class="leading-relaxed">Meet and exceed weekly, monthly, and quarterly performance goals</li><li class="leading-relaxed">Collaborate effectively with team members across all levels of the organization</li></ul>No travel or budget management required.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications</h3><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">What You Bring</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Expertise (or the ability to quickly gain expertise) in Daxko’s payments products</li><li class="leading-relaxed">Strong relationship-building skills</li><li class="leading-relaxed">Outstanding communication—able to explain complex information in a clear, concise way</li><li class="leading-relaxed">Exceptional customer service skills with a focus on patience, empathy, and problem solving</li><li class="leading-relaxed">Sharp critical thinking and troubleshooting abilities</li><li class="leading-relaxed">Strong multitasking and computer skills</li><li class="leading-relaxed">Ability to work independently, stay organized, and prioritize in a fast-paced environment</li><li class="leading-relaxed">High attention to detail</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Education & Experience Required</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree</li><li class="leading-relaxed">2+ years of customer service experience</li><li class="leading-relaxed">1+ year working with credit card processing, ACH processing, banks, or fintech</li><li class="leading-relaxed">Proficiency with PC tools and systems</li><li class="leading-relaxed">Demonstrated success managing complex financial or operational projects</li><li class="leading-relaxed">Experience resolving customer escalations</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Preferred Qualifications</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree (if not already met above)</li><li class="leading-relaxed">3+ years of customer service experience</li><li class="leading-relaxed">2+ years working with credit card or ACH processing, banks, or fintech</li><li class="leading-relaxed">Familiarity with First Data Merchant Services</li><li class="leading-relaxed">Experience with credit card processing applications, risk, reserves, and compliance</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Additional Information</h3>The the pay range for this role is $45,000 - $53,783.28 annually. Where you fall within the pay range is based on how you demonstrate the attributes and competencies required for the role. We mostly reserve the upper half of our compensation bands for internal growth. In addition to base salary, we offer a comprehensive benefits package, performance-based incentives, and opportunities for growth.#LI-RemoteDaxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.We truly care for our team members, and this is reflected through our offices, and benefits, and great perks. These perks are only for our full-time team members. Some of our favorites include:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">🏝 Flexible paid time off</li><li class="leading-relaxed">⚕️ Affordable health, dental, and vision insurance options</li><li class="leading-relaxed">💪 Monthly fitness reimbursement</li><li class="leading-relaxed">🤑 401(k) matching</li><li class="leading-relaxed">🍼 New-Parent Paid Leave</li><li class="leading-relaxed">👖 Casual work environments</li><li class="leading-relaxed">🏡 Remote work</li></ul>All your information will be kept confidential according to EEO guidelines.

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Blis is seeking an ambitious Sales Manager in Milan to drive revenue growth. The role involves managing a pipeline, acquiring new customers, and building strong client relationships, particularly with OMG. The successful candidate will have several years of experience in digital/mobile sales, a strong contact list, and an in-depth understanding of the mobile market to leverage omnichannel opportunities and achieve sales targets.

Blis is the audience-first platform that doesn't rely on personal data. We’re an integrated planning and buying platform that delivers scaled, relevant and high-performing audiences, helping the world’s largest brands and media agencies achieve their goals.Over the past 18 years, Blis has built its reputation on delivering award-winning location-powered advertising solutions. In today’s consumer-centric landscape, Blis is transforming the role of location data by combining it with a broad range of rich and powerful datasets to give our clients the deepest audience understanding available. Our unique approach to integrated planning and buying provides personalised targeting and performance without reliance on personal data. We serve relevant ads to the highest-value addressable audiences across any channel and deliver our clients’ campaign outcomes every time, from brand awareness and engagement through to store/site visits and sales.Established in the UK in 2004, Blis now operates in more than 40 offices across five continents. Working with the world’s largest and most customer-driven companies across all verticals including Unilever, Samsung, McDonald's, HSBC, Mercedes Benz and Peugeot, as well as every major media agency. To learn more, visit blis.com.

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Sales Manager - Agency - Italy</h2>Sales Manager Agency - ItalyBlis is looking for an ambitious candidate to take on the role of Sales Manager in Milan.The successful candidate will be based in Milan, report into the Group Head Agency in Milan and will be required to manage their own pipeline. The ideal candidate will have several years’ experience within the market, have a strong contact list, and ideally hold existing agency relationships. They will need to demonstrate an in-depth understanding of the current mobile market and where to leverage omnichannel opportunities to drive sales.Most importantly, the candidate will be able to source significant levels of new business, develop strong client relationships, mentor and support members of the teamKey responsibilities<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Work with Group Head Media Agency to help drive revenue growth opportunities</li><li class="leading-relaxed">Leverage existing and new relationships to build your own pipeline of opportunity across Blis product set.</li><li class="leading-relaxed">Conversion of pipeline and acquisition of new customers and accounts to achieve realistic targets.</li><li class="leading-relaxed">Deep relationship building and account management of OMG</li><li class="leading-relaxed">Be proactive and input into team strategy and the wider company vision.</li></ul>Skills and requirements :<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strong background in digital or mobile sales and account management.</li><li class="leading-relaxed">Expert knowledge of mobile and understanding of how mobile is traded.</li><li class="leading-relaxed">Currently leveraging large budgets from media / mobile agencies.</li><li class="leading-relaxed">Have a deep contact list and experience to hit the ground running and quickly deliver on high sales targets.</li><li class="leading-relaxed">A demonstrable understanding of the needs and requirements of digital media buyers.</li><li class="leading-relaxed">A proven track record of growing a pipeline from scratch.</li><li class="leading-relaxed">The confidence to present to large and small audiences.</li><li class="leading-relaxed">A proven ability to close deals and achieve targets.</li><li class="leading-relaxed">Demonstrable self-starter experience.</li><li class="leading-relaxed">A commitment to being a team player in a dynamic environment.</li></ul>About usBlis is the only omnichannel DSP that unites telco data, real-world movement patterns, and transactions to deliver a complete view of the consumer. Powered by T-Mobile and built for precision at scale, Blis' omnichannel platform helps marketers map the full purchase journey – from impression to transaction – and expand their audience reach, driving incremental results across every screen.Founded in the UK in 2004, Blis employs over 300 global employees across 14 offices in 11 countries.Our Values - B.L.I.S.BraveWe're leaders not followersAn innovation and growth mindset helps us solve everyday challenges and achieve breakthroughs. Our passion drives us to innovate. We don’t see barriers, just possibilities.We take ownership and hold ourselves accountable for outcomes, good and bad – and we don’t pass the buck.Love our clientsWe're client obsessedWe do what we say and build trusted relationships with our partners for the long term. We act with integrity. We put our clients at the center of our business. We obsess over the best insights, ideas and solutions to deliver WOW and work with honesty and accountability to get it done.InclusiveWe're one teamWe are empathetic and embrace diversity. Everyone has a voice and can bring their authentic self to work. We care about and support each other – with humility and good humor. Mutual respect and wellbeing are key. We strive to eliminate bias and be open and transparent.Solutions drivenWe're action orientedSpeed matters in business, so we're solution-driven and action-oriented. We value simplification and calculated risk taking. We are lean, agile and resourceful self-starters. We collaborate and break silos, working thoughtfully and with urgency to solve problems, while learning from mistakes and celebrating wins.If this looks like the perfect fit for you or if you just want to have a conversation, please apply and we will get back to you as quickly as possible!

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