Daxko

Technical Services Engineer

Software Engineer in Test

Software Test Engineer II

AI Architect

Sales Operations Intern

Product Marketing Manager

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Account Executive

Daxko powers wellness to improve lives by helping health & wellness facilities operate efficiently and engage their members. As a Technical Services Engineer, you will manage daily inbound cases from Customer Service, determine root causes, resolve or escalate issues, and act as a communication champion between various departments. You will support all Daxko software offerings, test and escalate bug tickets, and collaborate on customer needs.

Software Test Engineer

Company Description-------------------Daxko powers wellness to improve lives. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful.Job Description---------------As a Technical Services Engineer, you will work the daily inbound cases from Customer Service; determine the root cause and either resolve or escalate to other team members or teams as required. A Technical Services Engineer is the communication champion between Customer Success, Professional Services, Development, and TechOps to ensure system-wide incidents or issues are known and case resources are coordinated.You will also:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Support All Daxko software offerings and integrated third-party tools</li><li class="leading-relaxed">Work the daily inbound cases from Customer Service</li><li class="leading-relaxed">Act as the escalation point for Customer Success when identifying urgent action from other departments</li><li class="leading-relaxed">Test and escalate bug tickets to the appropriate development team via Jira</li><li class="leading-relaxed">Collaborate across teams regarding business and product needs of customers</li><li class="leading-relaxed">Participate in on-call rotation</li><li class="leading-relaxed">Ensure a speedy response time on cases and enlist help of other team members as needed</li><li class="leading-relaxed">Teach others how to use Daxko software offerings</li></ul>Qualifications--------------Required Skills/Abilities:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strong interpersonal and cross-functional communication skills</li><li class="leading-relaxed">Strong computer and multi-tasking skills</li><li class="leading-relaxed">Strong analytical and problem-solving skills</li><li class="leading-relaxed">Ability to work independently and take initiative</li><li class="leading-relaxed">Excellent time management skills with a proven ability to meet deadlines</li><li class="leading-relaxed">Ability to maintain professionalism and act with integrity</li></ul>Preferred Education and Experience:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s Degree in Business, Computer Science or related field</li><li class="leading-relaxed">Coding Bootcamp / relevant certifications</li><li class="leading-relaxed">Familiarity with one or more of the following: Microsoft SQL, MySQL, MongoDB, and PostgreSQL</li></ul>Additional Information----------------------The pay range for this role is $43,100 - $75,100 per year. Where you fall within the pay range is based on how you demonstrate the attributes and competencies required for the role. We mostly reserve the upper half of our compensation bands for internal growth. In addition to base salary, we offer a comprehensive benefits package, performance-based incentives, and opportunities for growth.#LI-RemoteDaxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.We truly care for our team members, and this is reflected through our offices, and benefits, and great perks. These perks are only for our full-time team members. Some of our favorites include:🏝 Flexible paid time off⚕️ Affordable health, dental, and vision insurance options💪 Monthly fitness reimbursement🤑 401(k) matching🍼 New-Parent Paid Leave👖 Casual work environments🏡 Remote workAll your information will be kept confidential according to EEO guidelines.

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The Account Executive will join our growing team to identify potential client opportunities and generate new business. This role involves nurturing and growing customer relationships by owning accounts and delivering exceptional performance. This remote position requires you to be located in Sydney, Australia. You will spearhead business growth, manage sales pipelines, build strategic relationships, and serve as a key client contact, presenting executive-level presentations to new and existing customers.

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Octopus Deploy sets the standard for Continuous Delivery, empowering software teams to deliver value in an agile way. Over 4,000 organizations globally – including Ubisoft, Xero, Stack Overflow, NASA, and Disney – rely on our Continuous Delivery, GitOps, and release orchestration solutions.Founded in Australia in 2012, our team of over 300 Octonauts now spans the globe. We combine high growth and big ambitions with a sustainable, balanced working environment. Our revenue has grown consistently between 30–50% every year for the past 8 years, and we’ve been profitable for 10 out of the past 11 years. Octopus now provides the industry's most comprehensive Continuous Delivery solution for organizations operating at scale.We’ve been remote-first since 2015 and work with an uncommon level of transparency. You can read our <a href="https://handbook.octopus.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">public handbook</a> to learn how we work. We have a transparent approach to compensation that ensures people doing the same work with the same skill get paid the same, with well-defined career pathways. We foster a supportive, collaborative, and high-trust environment. We leave our job titles at the door and focus on doing what’s best for our customers and team. Our leaders never shy away from answering the tough questions at our all-hands calls or in 1:1s. We conduct interviews and onboarding virtually as part of being a remote-first company.The Account Executive will join our growing team and will help to identify potential client opportunities and generate new business. In this role, you will nurture and grow our relationship with customers by owning accounts and delivering exceptional performance and service.The revenue team at Octopus Deploy To help our teams work together effectively, this remote position requires you to be located in Sydney, Australia.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You'll Do</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Working closely with the broader team to ensure pipeline generation.</li><li class="leading-relaxed">Spearhead our business growth by leveraging a diverse range of tools and strategies to actively prospect and cultivate new business pipelines.</li><li class="leading-relaxed">Developing and managing sales pipeline & accurate forecast through the CRM system.</li><li class="leading-relaxed">Building multi-threaded strategic relationships within assigned accounts.</li><li class="leading-relaxed">Serving as key client contact for customers and coordinating resources to support pre & post-sale experience, professional services, and technical account team.</li><li class="leading-relaxed">Keeping abreast of competition, competitive issues, and products.</li><li class="leading-relaxed">Developing and presenting executive-level presentations to new and existing customers.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">You'll Be A Great Fit For This Role If You:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Enjoy working in a team environment, putting your hand up to help where needed, and making a positive contribution to the culture of the business.</li><li class="leading-relaxed">Are ambitious and driven: You enthusiastically create new business opportunities.</li><li class="leading-relaxed">Effective communicator, strong interpersonal skills, motivated, driven and results-oriented.</li><li class="leading-relaxed">Excellent negotiation, presentation and problem-solving skills.</li><li class="leading-relaxed">Have at least 3+ years of full-cycle sales experience, ideally in the Enterprise space and DevOps.</li><li class="leading-relaxed">Know the industry and can demonstrate 3+ years of software sales experience.</li><li class="leading-relaxed">Have experience managing both existing and new customers.</li><li class="leading-relaxed">Practice effective, excellent communication with management, customers, and partners.</li><li class="leading-relaxed">Can demonstrate a track record of quota attainment.</li><li class="leading-relaxed">Have a strong business development background and experience in opening new logos.</li><li class="leading-relaxed">Experience with MEDDPICC, salesforce, and storytelling techniques to solve customer problems.</li></ul>Octopus has an internally <a href="https://handbook.octopus.com/life-octopus/career#compensation-philosophy" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">open and transparent system for compensation</a>. Any Octonaut can view the compensation for any role at any level. This ensures people doing the same work with the same skill get paid the same.The compensation for this role is-Level 3:Maturing $172,000 annual + variable ($289,000 OTE)Performing $203,000 annual + variable ($320,000 OTE)Benefits include a minimum of 25 days annual leave, up to 10 days of paid sick and carers leave, 12 weeks of fully paid parental leave with flexible return options, generous health care (100% individuals, 75% dependents), dental and vision, 401K matching, and stock options. <a href="https://handbook.octopus.com/life-octopus/leave" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Learn more</a>.Interview ProcessBelow is the interview process you can expect for this role. We know interviewing can seem daunting, but rest assured we designed our interview process to move quickly while still getting you all the information you need.👋🏼Initial chat [30 min]Talent acquisition screen: Meet with your Talent Acquisition team and get a feel for what it would be like to be an Octonaut!🧑‍💻Hiring manager chat [45–60 min]Hiring manager chat: Designated time to chat with the hiring manager. This is a great opportunity to get to know each other. You should expect the hiring manager to ask questions about your professional background and goals. We welcome any questions you may have for us!🎉Panel interview [60–90 min]Final round chat: In this final round call, you meet cross-functional team members. You can expect a mix of leaders and individual contributors to join the chat. By the end of this call, you should have a great idea of what it’s like to work at Octopus. We should also have a great idea of what it would be like to have you on the team! We’ll ask any final questions and encourage you to do the same.Our <a href="https://handbook.octopus.com/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">public employee handbook</a> is the best place to learn more about life at Octopus. It includes our <a href="https://handbook.octopus.com/getting-oriented/values" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">values</a>, how we <a href="https://handbook.octopus.com/getting-oriented/who-does-what" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">structure teams</a>, <a href="https://handbook.octopus.com/life-octopus/career" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">career progression</a>, <a href="https://handbook.octopus.com/life-octopus/leave" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">leave and benefits</a>, and much more.If you're enthusiastic about this position, even if you don’t meet all the criteria above, we wholeheartedly encourage you to submit your application. Our talent team is in-house, and we recognize that every individual brings something unique. We take the time to review every application and consider how you might add to the team.We know your time is precious. If you apply, we promise to update you at least once per week about the status of your application and to give you clear expectations for each step in the journey.Important Notice About Recruitment ScamsPlease be aware that individuals and organizations may attempt to scam job seekers by offering fraudulent employment opportunities under the name of Octopus Deploy or Codefresh by Octopus Deploy. These scams may involve fake job postings, unsolicited emails, text messages, or other communications claiming to be from our recruiters or hiring managers.Octopus Deploy will never:• Ask for sensitive personal information, such as credit card details, bank account numbers, or other financial information during the recruitment process.• Request payment, fees, or purchases from job seekers.• Send checks for equipment purchases prior to employment.Official Communication Channels:All communication from Octopus Deploy recruiters or hiring managers will come from official email addresses ending in @octopus.com. If you receive messages from other domains (e.g., <a href="http://name.sr.octopus.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">name.sr.octopus.com</a> or generic addresses like @yahoo.com), these are not from Octopus Deploy.If you are unsure about the authenticity of a communication claiming to be from Octopus Deploy, do not provide any personal or financial information and contact us immediately at recruitment@octopus.com.Reporting FraudIf you believe you have been a victim of a recruitment scam, please report it to the appropriate authorities:United States: <a href="https://reportfraud.ftc.gov/#/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Federal Trade Commission (FTC)</a>Europe: <a href="http://anti-fraud.ec.europa.eu/olaf-and-you/report-frauden" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">European Anti-Fraud Office (OLAF)</a>New Zealand: <a href="https://report.netsafe.org.nz/hc/en-au/requests/new" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">NetSafe</a>Australia: <a href="https://www.cyber.gov.au/report-and-recover/report" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Australian Cyber Security Centre (ACSC)</a>Signs of a Recruitment ScamBe vigilant about the following red flags:• The sender uses email domains that do not end in @octopus.com (e.g., <a href="http://name.sr.octopus.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">name.sr.octopus.com</a> or generic addresses like @yahoo.com or @hotmail.com).• Poor spelling and grammar in emails or official-looking documents.• Requests for payment, financial details, or fees to proceed in the hiring process.• Receiving a check and being asked to deposit it for equipment purchases before employment.• Contacting you through informal channels such as WhatsApp, particularly in the United States.• Pressure to act quickly or threats of losing the opportunity if immediate action is not taken.We take fraudulent activities seriously and are committed to ensuring the integrity of our hiring process. Thank you for helping us protect our community and future Octonauts![Note to Search Firms/Agencies]Octopus Deploy does not compensate search firms for unsolicited assistance unless they have a written search agreement with Octopus Deploy and the requisition is position-specific. Any resumes, curriculum vitae and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Octopus Deploy will be deemed the sole property of Octopus Deploy and no fee will be paid in the event the candidate is hired by Octopus Deploy.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.