Decagon

Strategic Agent Product Manager

Business Recruiting Lead

Product Manager

GTM Engineer

Agent Product Manager, Associate

AI Tutor

Founding Value Consultant

Decagon is a leading conversational AI platform providing concierge customer experience through intelligent, human-like AI agents across chat, email, and voice. Partnering with industry leaders like Hertz and Duolingo, Decagon has seen rapid growth and raised over $200M. The company is in-office, valuing excellence and velocity. This Strategic APM role is for a product-minded individual who can drive complex projects, build relationships with large brands, and navigate organizational complexities. APMs own their portfolio of agents, making real impact by solving complex business problems and scaling solutions to millions of users.

Strategy & Operations Lead, Customer Experience

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Decagon</h2><p class="my-4 text-gray-700 leading-relaxed">Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time.</p><p class="my-4 text-gray-700 leading-relaxed">Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We've raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.</p><p class="my-4 text-gray-700 leading-relaxed">We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values—<em>customers are everything</em>, <em>relentless momentum</em>, <em>winner’s mindset</em>, and <em>stronger together</em>—shape how we work and grow as a team.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the Team</h2><p class="my-4 text-gray-700 leading-relaxed">Over the past few years, development of LLMs has evolved at a rapid pace. It’s not enough for our customers to just “set it and forget it” when it comes to AI software. Truly successful AI Agents require guidance and input throughout the development lifecycle.</p><p class="my-4 text-gray-700 leading-relaxed">The Agent Product Management team drives this journey as Decagon’s in-house experts on building, deploying, and scaling AI agents. Agent PMs work directly with customers to bring their AI agents to life, and then grow each Agent into a core part of each company’s businesses. As one of our early APM’s, you will deploy our technology into some of the world’s most influential businesses, driving real world business impact as one part Product Manager, one part AI expert.</p><p class="my-4 text-gray-700 leading-relaxed">The APM owns each step in the AI Agent build lifecycle. This can include:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Collaborating with engineering to design a new product feature</li><li class="leading-relaxed">Writing and testing prompt logic for a specific customer use case</li><li class="leading-relaxed">Working with a customer’s executive team to define their AI roadmap</li></ul><p class="my-4 text-gray-700 leading-relaxed">You’ll partner closely with every team at Decagon: Go-To-Market, Design, Engineering, and across our leadership team. You will own and drive your customer builds and help shape the overall product roadmap by being the voice of the customer.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the Role</h2><p class="my-4 text-gray-700 leading-relaxed">We’re looking for a Strategic APM that thrives in a highly autonomous environment. You’re product-minded, scrappy, can drive highly complex projects across cross-functional teams, and are comfortable building relationships with some of the largest brands in the world.</p><p class="my-4 text-gray-700 leading-relaxed">Given their size, these strategic accounts often present the challenge of complexity, requiring the navigation of customer stakeholders across org charts. A successful Strat APM will be able to navigate this complexity seamlessly and develop deep, trusted relationships with key stakeholders at all levels of the customer organization (comfortable speaking to CX leaders, Product Leaders, and Operations Leaders).</p><p class="my-4 text-gray-700 leading-relaxed">APMs at Decagon own their own portfolio of agents from end-to-end and are trusted to make real impact. You’ll have the opportunity to dive deep into complex business problems, build elegant solutions and then scale them out to millions users, all while being part of the founding Strat APM team. This role is ideal for future founders, general managers, and business unit leaders.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">In this role, you will</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Build, Design and optimize Enterprise-quality AI agents in collaboration with Decagon’s most strategic customers — understanding their workflows, pain points, and goals.</li><li class="leading-relaxed">Embed deeply within strategic customers to understand their business challenges and serve as a strategic advisor to their AI roadmap</li><li class="leading-relaxed">Run tight feedback loops into Engineering — influence feature development based on real customer needs.</li><li class="leading-relaxed">Represent Decagon externally — working closely with customers and prospects, participating in key deployments.</li><li class="leading-relaxed">Collaborate closely with Decagon’s C-suite and other executives to continue building the playbook for strategic logos for Decagon</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Your background looks something like this</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Have 8+ years of relevant experience. This includes but is not limited to:</li><li class="leading-relaxed">Senior manager or equivalent at a top-tier consulting or other professional services firm</li><li class="leading-relaxed">Partner at an investing firm</li><li class="leading-relaxed">Senior product leader or group product manager</li><li class="leading-relaxed">Deep technical acumen — able to understand and shape AI agent designs.</li><li class="leading-relaxed">Strong communication and relationship-building skills.</li><li class="leading-relaxed">Comfort working in fast-moving, ambiguous environments where you shape solutions as much as you implement them.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Even better</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A Computer Science, Engineering, or Math degree — or equivalent technical experience.</li><li class="leading-relaxed">An MBA</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Benefits</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Medical, dental, and vision benefits</li><li class="leading-relaxed">Take what you need vacation policy</li><li class="leading-relaxed">Daily lunches, dinners and snacks in the office to keep you at your best</li></ul>

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Walmart

STAFF, SOFTWARE ENGINEER

(USA) Operations Manager (Non-Complex)

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(USA) Member Team Lead PM

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Personal Shopper - Sam's

(USA) Cake Decorator

Staff, Product Manager, Last Mile Delivery - Arrivals Experience

(CAN) OMNI Customer Fulfillment Associate

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people and put a smile on their face. That’s what we do at Walmart Global Tech. We’re a team of 15,000+ software engineers, data scientists and service professionals within Walmart, the world’s largest retailer, delivering innovations that improve how our customers shop and empower our 2.2 million associates. We're looking for a Staff Engineer to join International Digital Experiences team to change how different countries shop online. The role involves researching and executing frontend architecture changes, building reusable React components, measuring performance, refactoring code, and collaborating with product, design, and UX teams to create intuitive experiences.

<p>Save money. Live better.</p><p><br></p>

People Greeter

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Position Summary...</h3><p class="my-4 text-gray-700 leading-relaxed">Imagine working in an environment where one line of code can make life easier for hundreds of millions of people and put a smile on their face. That’s what we do at Walmart Global Tech. We’re a team of 15,000+ software engineers, data scientists and service professionals within Walmart, the world’s largest retailer, delivering innovations that improve how our customers shop and empower our 2.2 million associates. To others, innovation looks like an app, service or some code, but Walmart has always been about people. People are why we innovate, and people power our innovations. Being human-led is our true disruption.</p><p class="my-4 text-gray-700 leading-relaxed">We're looking for a Staff Engineer to join International Digital Experiences team. Want to change how different countries shop online? Then keep reading!</p><p class="my-4 text-gray-700 leading-relaxed">We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Walmart. To help share a bit more about life at Walmart, here are a few resources in addition to the job description that can give you an inside look at what life is like at Walmart. We hope you'll take the leap of faith and apply.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you'll do...</h3><p class="my-4 text-gray-700 leading-relaxed"><strong>About Team:</strong></p><p class="my-4 text-gray-700 leading-relaxed">Our team collaborates with Walmart International, which has over 5,900 retail units operating outside of the United States under 55 banners in 26 countries including Africa, Argentina, Canada, Central America, Chile, China, India, Japan, and Mexico, to name a few.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>What you'll do:</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Research, guide, and execute frontend architecture changes, including but by no means limited to GraphQL, server-side React rendering, and Flow typing.</li><li class="leading-relaxed">Build reusable React components with modular CSS, manage data on the client with Redux, use react query, and GraphQL.</li><li class="leading-relaxed">Measure and resolve performance bottlenecks, using tools like Chrome DevTools, Lighthouse, WebPagetest, or custom tooling.</li><li class="leading-relaxed">Refactor or improve existing code. And we constantly find ways to improve all of our JavaScript code.</li><li class="leading-relaxed">Work closely with our product, design, and UX teams to create amazing and intuitive experiences that make it effortless to connect different apps together.</li><li class="leading-relaxed">Help put tools, processes, and documentation in place to improve our code quality.</li><li class="leading-relaxed">Review code written by other team members or other teams.</li><li class="leading-relaxed">Ship to hundreds of thousands of users every day while having lots of autonomy in terms of code and feature ownership.</li><li class="leading-relaxed">Work with complex and varied data structures (APIs can be a little, uh, eccentric).</li><li class="leading-relaxed">Help with our Node-based developer platform.</li><li class="leading-relaxed">Share what you know and learn either one-on-one or with lightning talks to the group.</li><li class="leading-relaxed">Give back to the community via open source and blog posts.</li><li class="leading-relaxed">Experiment: this is a startup-like environment so everything can change as we experiment with doing more custom partnership work</li><li class="leading-relaxed">As a part of Walmart’s all-hands philosophy, help customers via support to ensure they have the best experience possible.</li><li class="leading-relaxed">You'll also have the opportunity to specialize in a variety of areas of the codebase, including core product or platform development. Focusing on a specialization will not limit your area for growth at Walmart, as each engineer brings a unique perspective and can contribute differently to all areas. We encourage participation and will frequently have engineers contribute across teams to assist in projects.</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>What you'll bring:</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">10-14 years of experience in software development using modern languages (NodeJS, React, etc.)</li><li class="leading-relaxed">Thorough understanding of React, Node.JS and its core principles</li><li class="leading-relaxed">Experience in React Query or nx is a big plus</li><li class="leading-relaxed">Own code quality and experience in writing extensive unit tests</li><li class="leading-relaxed">Familiarity with modern front-end build pipelines and tools</li><li class="leading-relaxed">Proven ability to learn and adapt to new technologies and frameworks quickly</li><li class="leading-relaxed">Ability to deliver in Agile method (SCRUM)</li><li class="leading-relaxed">Excellent written communication and follow-up skills</li><li class="leading-relaxed">BS/MS with minimum of 10 years of experience in software engineering</li><li class="leading-relaxed">Minimum 8 years of experience in JavaScript.</li><li class="leading-relaxed">Minimum 2 years of experience in Node JS development</li><li class="leading-relaxed">Minimum 1 year of experience in GraphQL</li><li class="leading-relaxed">Experience in writing extensive unit tests</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Walmart Global Tech</h3><p class="my-4 text-gray-700 leading-relaxed">Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.</p><p class="my-4 text-gray-700 leading-relaxed">We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Flexible, hybrid work</h3><p class="my-4 text-gray-700 leading-relaxed">We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Benefits</h3><p class="my-4 text-gray-700 leading-relaxed">Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Belonging</h3><p class="my-4 text-gray-700 leading-relaxed">We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.</p><p class="my-4 text-gray-700 leading-relaxed">At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Equal Opportunity Employer</h3><p class="my-4 text-gray-700 leading-relaxed">Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.</p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.