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Manager, Agent Product Management

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Decagon is a leading conversational AI platform that empowers brands to deliver concierge customer experiences through intelligent, human-like AI agents. The Agent Product Management team drives the journey of building, deploying, and scaling these AI agents, working directly with customers. As a Manager, you will define how this function scales, setting standards, developing frameworks, and enabling your team to deliver real-world impact across strategic accounts. This role involves leading a team of 5+ high-caliber APMs, establishing operational and quality standards, and partnering with leadership to influence the product roadmap based on customer insights.

Enterprise Account Executive

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Decagon</h2><p class="my-4 text-gray-700 leading-relaxed">Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time.</p><p class="my-4 text-gray-700 leading-relaxed">Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We've raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.</p><p class="my-4 text-gray-700 leading-relaxed">We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values—<em>customers are everything</em>, <em>relentless momentum</em>, <em>winner’s mindset</em>, and <em>stronger together</em>—shape how we work and grow as a team.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the Team</h2><p class="my-4 text-gray-700 leading-relaxed">Over the past few years, development of LLMs has evolved at a rapid pace. It’s not enough for our customers to just “set it and forget it” when it comes to AI software. Truly successful AI Agents require guidance and input throughout the development lifecycle.</p><p class="my-4 text-gray-700 leading-relaxed">The Agent Product Management team drives this journey as Decagon’s in-house experts on building, deploying, and scaling AI agents. Agent PMs work directly with customers to bring their AI agents to life, and grow each Agent into a core part of their business operations.</p><p class="my-4 text-gray-700 leading-relaxed">As a Manager on the Agent Product Management team, you will define how this function scales — setting standards, developing frameworks, and enabling your team to deliver real-world impact across some of the world’s most influential businesses.</p><p class="my-4 text-gray-700 leading-relaxed">You will be responsible for aligning strategy, operations, and delivery across our most important accounts. Rather than owning individual builds, you’ll develop the playbooks, processes, and cross-functional rhythms that empower your team to succeed. You’ll work closely with leadership across Product, Engineering, GTM, and Design to ensure customer needs shape the evolution of Decagon’s platform.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the Role</h2><p class="my-4 text-gray-700 leading-relaxed">We’re looking for a Manager of Agent Product Management — a player-coach who can lead a team of APMs while remaining close to the work. You’ll lead a group of 5+ high-caliber APMs, set standards for execution, and scale new playbooks across enterprise customers.</p><p class="my-4 text-gray-700 leading-relaxed">This role sits at the center of Decagon’s product and customer strategy — ideal for someone with a background in Strategy & Operations, Group Product Management, or Consulting Leadership, who has both managed teams and delivered hands-on in complex environments.</p><p class="my-4 text-gray-700 leading-relaxed">You’ll guide APMs as they build agents for strategic logos, influence product direction through customer insight, and help shape how the function scales.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">In this role, you will</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Lead, coach, and scale a team of 5+ Agent PMs, focused on delivering enterprise-grade AI agents</li><li class="leading-relaxed">Drive execution across complex strategic accounts, supporting APMs in navigating executive stakeholders, enterprise roadmaps, and AI adoption strategies</li><li class="leading-relaxed">Establish operational and quality standards — ensuring consistent delivery, documentation, iteration, and internal best practices</li><li class="leading-relaxed">Partner with Product, Engineering, and GTM leadership to bring customer insights into platform strategy and influence the product roadmap</li><li class="leading-relaxed">Act as a strategic voice on accounts, occasionally stepping in to unblock mission-critical builds, shape roadmaps, or guide executive conversations</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Your background looks something like this</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">8+ years of experience across Product, Strategy & Operations, Consulting, or similar hybrid fields</li><li class="leading-relaxed">2+ years managing and developing high-performing teams (5+ reports ideal)</li><li class="leading-relaxed">Experience as a Group Product Manager, Strategy Lead, or Professional Services/Consulting leader delivering complex client or platform initiatives</li><li class="leading-relaxed">Strong technical intuition — comfortable understanding AI agent design, product architecture, or API workflows (coding background a plus, not required)</li><li class="leading-relaxed">Proven ability to operate in ambiguous, high-velocity environments with ownership</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Even better</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience building or scaling early product teams at a high-growth startup</li><li class="leading-relaxed">Background in engineering, computer science, or applied AI</li><li class="leading-relaxed">Experience with AI, LLMs, automation, or agent ecosystems</li><li class="leading-relaxed">Track record of building playbooks or org structures from scratch (0→1 leadership)</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Benefits</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Medical, dental, and vision benefits</li><li class="leading-relaxed">Take what you need vacation policy</li><li class="leading-relaxed">Daily lunches, dinners and snacks in the office to keep you at your best</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Compensation</h2><p class="my-4 text-gray-700 leading-relaxed">$240K – $285K + Offers Equity</p><p class="my-4 text-gray-700 leading-relaxed">Compensation Range: $240K - $285K</p>

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<p>- This assessment gives us an idea of your C++ skills<br>- Companies that evaluate this skillset in interviews: <strong>Rockstar Games, Ubisoft, Mayhem Studios, etc.</strong><br>- 10 Multiple Choice questions<br>- Average time to complete: <strong>7 to 10 minutes</strong></p>

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Saviynt

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As a Principal Solutions Engineer, you will lead the sales strategy and drive growth for Saviynt's Application Access Governance (AAG) product line, focusing on the SAP Ecosystem. This individual contributor role supports regional sales teams by leading presentations, training, and developing strategies to expand the customer base and maximize revenue. You will collaborate with product, partners, product marketing, and sales teams to execute go-to-market strategies, drive profitable subscription revenue growth, and contribute to the overall business success.

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Identity Security - Technical Account Manager - APAC

<p class="my-4 text-gray-700 leading-relaxed">As a key member of the Revenue Team, the Client Solution Advisor will be responsible for leading the sales strategy and driving growth for the Application Access Governance (AAG) product line with a focus on the SAP Ecosystem. AAG is an important product within our best-in-breed Converged Identity Platform. This individual contributor role will support the assigned regional sales teams by leading sales presentations, training, and developing strategies aimed at expanding the customer base and maximising revenue. The ideal candidate will work closely with product, partners, product marketing, and sales teams to execute the go-to-market strategy, drive profitable subscription revenue growth, and contribute to the overall success of the business.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">1. Go-to-Market Strategy for AAG:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Lead the development and execution of the sales strategy specifically for Saviynt's Application Access Governance (AAG) solution, aligning with enterprise risk, compliance, and digital transformation priorities.</li><li class="leading-relaxed">Drive strategic customer engagements from early discovery through post-sale expansion, ensuring AAG is positioned as a critical control layer for ERP, EHR, CRM, and other enterprise systems.</li><li class="leading-relaxed">Monitor market shifts in compliance mandates (e.g., SOX, GDPR), cloud migration trends, and identity-first security frameworks to continuously refine messaging and strategic approach for AAG.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">2. Sales Execution and Revenue Growth:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Deliver profitable subscription revenue growth within the AAG product line, contributing directly to Saviynt’s broader strategic and financial goals.</li><li class="leading-relaxed">Support the regional sales team in structuring complex AAG opportunities, particularly those involving Segregation of Duties (SoD), emergency access, and access certification use cases.</li><li class="leading-relaxed">Partner with global systems integrators and regional advisory firms to co-develop AAG pipeline, co-sell opportunities, and reinforce Saviynt’s leadership in the application governance space.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">3. Scaling & Performance Optimization:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Analyze and optimize the AAG sales lifecycle — from initial scoping to customer success handoff — ensuring a repeatable, high-velocity sales motion.</li><li class="leading-relaxed">Collaborate with operations, marketing, and enablement to evolve internal sales plays and partner GTM strategies for better forecasting, pipeline velocity, and win rates.</li><li class="leading-relaxed">Introduce key performance indicators for tracking adoption and expansion of AAG, especially across core systems like SAP, Oracle, and Workday.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">4. Field Enablement & Specialist Training:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Build and deliver enablement programs for Sales Directors, Solutions Architects, and Customer Success Managers on AAG-specific positioning, objection handling, and demo execution.</li><li class="leading-relaxed">Translate technical capabilities (like SoD policy automation or privileged access across ERPs) into business value messaging that resonates with audit, risk, and CIO stakeholders.</li><li class="leading-relaxed">Create and curate content such as sales battlecards, competitor tear-downs, ROI calculators, and use-case blueprints focused exclusively on application access governance.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">5. Customer Advocacy & Strategic Feedback Loop:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Act as a senior advocate for enterprise customers leveraging AAG, surfacing product feedback and risk insights back into product and engineering roadmaps.</li><li class="leading-relaxed">Collaborate with product marketing to craft differentiated thought leadership and market-facing content that highlights Saviynt's unique value in ERP access risk management.</li><li class="leading-relaxed">Function as a strategic advisor to top-tier customers, providing actionable recommendations to strengthen control frameworks and streamline audit readiness using AAG.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">WHAT YOU BRING:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proven track record in selling identity-centric security, application access governance, or GRC technologies, with a focus on ERP or cloud ecosystems.</li><li class="leading-relaxed">Highly Preferred: 4+ years’ experience implementing or selling solutions addressing Segregation of Duties (SoD), privileged access management within applications, and audit compliance.</li><li class="leading-relaxed">Deep understanding of risk, controls, and compliance regulations such as SOX, GDPR, HIPAA, and how AAG supports adherence.</li><li class="leading-relaxed">Strong familiarity with ERP/EHR/CRM systems and their security models — including SAP ECC, S/4HANA, SAP BTP, Oracle EBS, Workday, EPIC, Salesforce — and how to manage identity and access risk across them.</li><li class="leading-relaxed">Demonstrated ability to build and execute sophisticated sales strategies that drive scalable ARR growth and land-and-expand success within regulated industries.</li><li class="leading-relaxed">Excellent stakeholder engagement skills — equally confident in navigating CFO, CIO, CISO, audit, and GRC audiences.</li><li class="leading-relaxed">Experience building cross-functional alignment between product, field sales, customer success, and technical specialists in a remote-first, fast-paced SaaS environment.</li><li class="leading-relaxed">Strong business acumen with the ability to connect AAG capabilities to real-world audit findings, compliance gaps, or digital transformation priorities.</li><li class="leading-relaxed">Willingness to travel for key customer engagements and field enablement events, as necessary.</li><li class="leading-relaxed">Bonus: Previous experience with Converged Identity Platforms or end-to-end Identity Governance & Administration (IGA) solutions.</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>What We Offer:</strong></p><p class="my-4 text-gray-700 leading-relaxed">Competitive salary and performance-based incentives.</p><p class="my-4 text-gray-700 leading-relaxed">Comprehensive benefits package, including health, dental, and vision insurance.</p><p class="my-4 text-gray-700 leading-relaxed">401(k) with company match.</p><p class="my-4 text-gray-700 leading-relaxed">Remote-first culture with flexible work schedules.</p><p class="my-4 text-gray-700 leading-relaxed">Opportunities for professional growth and development within a fast-growing company.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>How to Apply:</strong></p><p class="my-4 text-gray-700 leading-relaxed">If you are passionate about shaping the future of Identity Security and Access Control solutions and driving strategic sales growth, we would love to hear from you. Apply now and join a collaborative, high-performing team dedicated to delivering industry-leading solutions.</p><p class="my-4 text-gray-700 leading-relaxed">If required for this role, you will:-</p><p class="my-4 text-gray-700 leading-relaxed">Complete security & privacy literacy and awareness training during onboarding and annually thereafter- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):</p><p class="my-4 text-gray-700 leading-relaxed">> Data Classification, Retention & Handling Policy</p><p class="my-4 text-gray-700 leading-relaxed">> Incident Response Policy/Procedures</p><p class="my-4 text-gray-700 leading-relaxed">> Business Continuity/Disaster Recovery Policy/Procedures</p><p class="my-4 text-gray-700 leading-relaxed">> Mobile Device Policy</p><p class="my-4 text-gray-700 leading-relaxed">> Account Management Policy</p><p class="my-4 text-gray-700 leading-relaxed">> Access Control Policy</p><p class="my-4 text-gray-700 leading-relaxed">> Personnel Security Policy</p><p class="my-4 text-gray-700 leading-relaxed">> Privacy Policy.</p><p class="my-4 text-gray-700 leading-relaxed">Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.