Deepgram

Solutions Architect (San Francisco, CA)

Senior Pre-Sales Solutions Engineer (San Francisco, CA)

EMEA Account Executive

Head of Awareness Marketing

Sr. Product Marketing Manager - STT

Revenue & AR Specialist

Chief of Staff

Customer Success Engineer (Americas)

Customer Success Engineer (EMEA)

Deepgram is seeking a support-focused Solutions Architect to join their Applied Engineering team. This role involves directly engaging with customers to solve complex technical challenges, building scalable solutions for support infrastructure, and owning post-sales customer engagements. The Solutions Architect will also lead technical resolution of support issues, design process improvements, create automation, and collaborate with product and engineering teams to advocate for customer needs. This position offers growth into broader implementation and pre-sales roles.

Partner Success Engineer

<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Company OverviewDeepgram is the leading voice AI platform for developers building speech-to-text (STT), text-to-speech (TTS) and full speech-to-speech (STS) offerings. 200,000+ developers build with Deepgram’s voice-native foundational models – accessed through APIs or as self-managed software – due to our unmatched accuracy, latency and pricing. Customers include software companies building voice products, co-sell partners working with large enterprises, and enterprises solving internal voice AI use cases. The company ended 2024 cash-flow positive with 400+ enterprise customers, 3.3x annual usage growth across the past 4 years, over 50,000 years of audio processed and over 1 trillion words transcribed. There is no organization in the world that understands voice better than Deepgram.# Company Operating RhythmAt Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.# OpportunityDeepgram is seeking a talented, support-focused Solutions Architect (Applied Engineer) to join our Applied Engineering (AppEng) team. In this role, you will directly engage with customers to solve complex technical challenges while simultaneously building scalable solutions that enhance our support infrastructure. You'll own complete customer engagements in a post-sales capacity, and occasionally assist with pre-sales and implementation projects as needed. Your strong engineering background will enable you to resolve sophisticated technical issues, create repeatable solutions, and develop automation that allows the broader AppEng team to focus on high-impact pre-sales activities. This position offers an excellent path to grow into broader implementation and pre-sales roles while making an immediate impact on our customer support experience. As a key member of the Applied Engineering team, you'll influence our customer support strategy, and play a crucial role in ensuring our customers receive exceptional technical assistance throughout their journey with Deepgram.# LocationThis role is based in San Francisco, where many of our customers and partners are located. Being close to them helps us move quickly and stay connected to their needs. While the role is anchored in our San Francisco office, Deepgram continues to be remote-first and we don't expect you to be in the office every day. We believe a mix of in-person and remote work allows us to share context and build productively.# About Applied Engineering at DeepgramThe Applied Engineering (AppEng) team at Deepgram combines the functions that other companies might separate into Solutions Engineering, Sales Engineering, Implementation, and Technical Support. We serve as the technical interface between Deepgram and our customers throughout their entire journey, from initial discovery and proof-of-concept, through implementation and onboarding, to ongoing technical support. We work closely with our Customer Success and Developer Experience (DX) teams to ensure a positive, growth-focused experience for our customers. This unified approach allows us to provide comprehensive technical guidance and build deeper relationships with our customers. As a support-focused Applied Engineer, you'll be primarily concerned with elevating our technical support capabilities while having opportunities to contribute to the broader Applied Engineering mission in pre-sales, implementation, and more.# What You'll Do*   Own complete post-sales customer engagements, providing direct technical guidance and solutions*   Lead the technical resolution of complex customer support issues, serving as an escalation point for challenging technical problems*   Design and implement systematic improvements to our support process and infrastructure*   Create automated solutions and self-service tools that address common customer challenges*   Analyze support ticket patterns to identify product improvement opportunities and preventative measures*   Develop technical documentation, guides, and best practices that enable customers to self-solve issues*   Collaborate with product and engineering teams to advocate for customer needs and influence roadmap priorities*   Partner with the broader Applied Engineering team to share knowledge and balance support workload*   Occasionally assist with implementation projects and pre-sales activities as needed# Time Allocation*   <strong>50%</strong> - Direct customer engagement and technical problem solving*   <strong>30%</strong> - Building automation and scalable support solutions*   <strong>10%</strong> - Developing documentation and self-service resources*   <strong>10%</strong> - Contributing to broader Applied Engineering initiatives and pre-sales activities# You'll Love This Role If You*   Enjoy direct customer interaction and solving complex technical challenges*   Are passionate about creating scalable solutions that enhance customer experiences*   Find satisfaction in improving systems and processes to increase efficiency*   Have a talent for identifying patterns and translating them into actionable improvements*   Are energized by opportunities to apply engineering principles to customer-facing challenges*   See technical support as a strategic function that drives customer satisfaction and retention# It's Important To Us That You Have*   3+ years of experience in technical support, solutions engineering, or similar customer-facing technical roles*   Strong software engineering background with professional development experience in at least one modern programming language, such as Python, JavaScript/TypeScript, Rust, C/C++, or similar languages*   Experience developing automation solutions and improving technical processes*   Proven ability to troubleshoot complex technical issues in production environments*   Excellent written and verbal communication skills with the ability to explain technical concepts clearly# It Would Be Great if You Had*   Experience with speech recognition, NLP, or related AI technologies*   Knowledge of cloud platforms (AWS, GCP, Azure) and containerization technologies like Docker and Kubernetes (K8s)*   Experience with API-first products and developer tools*   Background in support automation techniques and toolsBacked by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.We are happy to provide accommodations for applicants who need them.</h1>

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Aeries technology

Lead Quality Engineer

Lead Backend Engineer

Lead Android Developer

Lead Front End Developer

CRM Delivery Principal

Senior Software Engineer- IOS

Delivery Manager

Sr Software Engineer - Drupal

Aeries Technology, a Nasdaq-listed global professional services and consulting partner, is seeking a Lead Quality Engineer for its Two Circles business unit in Hyderabad. Two Circles is a data-driven sports marketing agency that partners with over 400 sports properties to enhance fan engagement and drive revenue. The role involves collaborating with cross-functional teams, advocating for a quality-first mindset, embedding quality into development processes, and hands-on testing to ensure product quality. This hybrid position is based in HITEC City, offering a collaborative and innovative environment.

Lead Platform Engineer

Lead iOS Developer

Workplace Technology Engineer

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Us</h3><p class="my-4 text-gray-700 leading-relaxed">Aeries Technology is a Nasdaq listed global professional services and consulting partner, headquartered in Mumbai, India, with centers in the USA, Mexico, Singapore, and Dubai. We provide mid-size technology companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW India, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees. Read about us at https://aeriestechnology.com</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Business Unit</h3><p class="my-4 text-gray-700 leading-relaxed">Two Circles is a data-driven sports marketing agency that partners with over 400 sports properties to enhance fan engagement and drive revenue growth. Utilizing advanced analytics, the company offers services in rights management, ticketing, sponsorship sales, content creation, and strategy consulting.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Roles and Responsibility</h3><p class="my-4 text-gray-700 leading-relaxed"><strong>QA ENGINEER / Lead QA</strong></p><p class="my-4 text-gray-700 leading-relaxed">We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing – the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 900 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon, ECB, Cricket Australia & Mumbai Indians. We are almost 1000 people, based out of 14 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world.</p><p class="my-4 text-gray-700 leading-relaxed">You will join the team based in our new Two Circles office located in HITEC City, the heart of Hyderabad's thriving technology hub. Working in the office the majority of the week, with some flexibility to work from home when required, you'll experience the collaborative energy of engaging directly with talented colleagues, driving innovation, accelerating problem-solving, and enhancing your professional growth. Our team-oriented environment encourages creativity and open communication, helping us to build stronger connections and deliver exceptional outcomes for our clients. You’ll become part of a supportive community dedicated to shared success, providing an inspiring atmosphere in which to advance your career.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Job Description – QA Engineer / Lead QA</h3><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Key Responsibilities</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Collaborating with your peers and engaging with Software Engineers, Product Managers, Delivery as part of our cross functional teams</li><li class="leading-relaxed">Advocating for the utilisation of the quality-first mindset throughout the development process</li><li class="leading-relaxed">Ensuring that we are embedding quality into our processes, utilising relevant techniques and heuristics where required to ensure effective testing and feedback loops</li><li class="leading-relaxed">You will be hands on, working with engineers to test and measure quality as products are being built</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Requirements</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Lead - 5+ years within the quality engineering space</li><li class="leading-relaxed">For lead roles: We’d like to also see proven experience in leading and coaching junior engineers when it comes to quality and embedding it into teams. Ideally 1+ years of experience in this area.</li><li class="leading-relaxed">You have a strong desire to continually improve, with an innate curiosity and an eye for detail</li><li class="leading-relaxed">You have excellent communication skills, with the ability to proactively seek out and raise risks with relevant team members and leadership, working with them to help resolve any issues.</li><li class="leading-relaxed">You have a strong understanding of testing techniques, heuristics and processes - and how/when they are implemented during the development process</li><li class="leading-relaxed">You have a working understanding of test automation, its benefits and how it should be implemented along with knowledge of pitfalls. Bonus points if you have experience in building automated test frameworks to a working level!</li><li class="leading-relaxed">You have had exposure to applications built with any of the following:</li><li class="leading-relaxed">Javascript/Typescript + React/Angular/Vue.js</li><li class="leading-relaxed">Testing frameworks such as playwright, storybook</li><li class="leading-relaxed">C# .NET</li><li class="leading-relaxed">Observability frameworks such as Grafana/Datadog</li></ul>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.