Devoteam

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As a Business Analyst, you will integrate with the Data Strategy team and play a crucial role in helping customers leverage their data to achieve business objectives. You will collaborate with stakeholders to understand needs, analyze processes, and translate them into functional and non-functional requirements for data and AI solutions on Google Cloud. Your responsibilities include facilitating workshops, translating business requirements into user stories, and documenting requirements. You will also support project roadmaps and communicate findings. Additionally, you will inform about current trends in Cloud BI, data analytics, and AI.

Functional Manager

What we do 
 Our mission is to build cultures of innovation at companies by transforming the way they work, by modernising their IT infrastructure &amp; apps, and by elevating their customer experiences. As a Premier Google Cloud partner, 5 “Partner of the Year” awards in 2025, we do this by implementing innovative Google Cloud solutions and by leveraging cutting-edge AI &amp; Machine Learning technologies.&nbsp; 
 Devoteam Google Cloud’s certified Cloud engineers build disruptive solutions on Google Cloud Platform to give organisations a competitive advantage. We migrate and modernise legacy applications &amp; IT infrastructure using Cloud Native solutions. 
 &nbsp; 
 We help our customers with their hybrid- and multi-Cloud strategies and to get to actionable business insights faster, by accelerating their Data &amp; Analytics. Together we create scalable, future-proof &amp; secure data journeys. And we build AI &amp; ML solutions on top of this data to help customers create better customer experiences. Next to that, we give the workplace of the future shape with solutions like Google Workspace.&nbsp; 
 What will be your role 
 As a Business Analyst, you will integrate the Data Strategy team of Devoteam Google Cloud and play a crucial role in helping our customers leverage their data to achieve their business objectives. You will work closely with various business stakeholders to understand their needs, analyze their processes, and translate these into functional &amp; non-functional requirements for data and AI solutions on Google Cloud. Your primary focus will be on identifying opportunities where data can drive tangible business value and ensuring that the implemented solutions effectively meet the defined business goals. 
 &nbsp; 
 What will be your day-to-day 
 Collaborate with customer stakeholders across various departments (i.e., marketing, sales, finance, operations, HR) to understand their business processes, challenges, and objectives. 
 Analyze existing business processes and value chains to identify areas for improvement through data-driven insights and analytics.&nbsp; 
 Facilitate workshops, brainstorming sessions, and meetings with business users and subject matter experts to gather requirements, define success criteria, and validate proposed solutions. 
 Translate business requirements into clear and concise user stories, process flows, and specifications for our Data and AI Engineers and Cloud Architects. 
 Document and maintain detailed business, functional &amp; non-functional requirements for data and AI use cases, ensuring a clear link between business needs and proposed technical solutions. 
 Support the development of project roadmaps and assist in monitoring the progress of data solution implementations from a functional perspective, ensuring alignment with business expectations. 
 Assist in creating reports and presentations to communicate findings, progress, and the business value of implemented data solutions to both business and technical audiences. 
 Inform about current trends in Cloud BI, data analytics, and AI, and how they can be applied to solve specific business problems. 
 What we look for:
 <ul>
 <li>
 You have a Master's degree in Business Administration, Finance, Economics, Computer Science, Information Systems, Data Management, or a related field.
 </li>
 <li>
 You have 2+ years of experience in a role such as Business Analyst, Functional Analyst, IT Consultant, BI Consultant or within an IT department with a focus on data-related projects.
 </li>
 <li>
 You have experience in requirements elicitation, process mapping, and functional analysis, preferably within Cloud data warehousing, BI, or analytics projects.
 </li>
 <li>
 You have a good understanding of data analytics concepts and how data can be used to solve business problems, along with a general understanding of how cloud data platforms work from a functional perspective.
 </li>
 <li>
 You have experience in stakeholder management and are comfortable communicating with individuals at various levels within an organization.
 </li>
 <li>
 You have excellent communication and client-facing skills, including storytelling, active listening, and problem-solving.
 </li>
 <li>
 You combine strong analytical skills with the ability to synthesize information and explain complex concepts clearly to diverse audiences.
 </li>
 <li>
 You are based in The Netherlands, willing to commute to the Amsterdam area to our headquarters once a week, and to travel to our customers.
 </li>
 <li>
 You are fluent in both spoken and written English, Dutch in a business context is a plus.
 </li>
 </ul>
 &nbsp;
 Nice to haves:
 <ul>
 <li>
 You ideally have practical experience with data governance concepts and their impact on business processes.
 </li>
 <li>
 You ideally have some experience in supporting change management activities for technology transformation projects.
 </li>
 <li>
 You ideally have experience with cloud solutions (GCP being the most interesting).
 </li>
 </ul>
 What we have to offer
 <ul>
 <li>
 A permanent contract&nbsp;
 </li>
 <li>
 A competitive salary package, in line with your profile &amp; previous experiences, with annual holiday allowance and annual performance bonus.
 </li>
 <li>
 A competitive extra&nbsp; Benefits&nbsp; package that can include a company car, a phone allowance, a laptop, an internet allowance, a pension fund contribution and a budget for Dutch courses.
 </li>
 <li>
 A hybrid working environment with&nbsp; 4 weeks of working from abroad also possible.
 </li>
 <li>
 Continuous training &amp; development of soft and hard skills, including training at several Google locations.
 </li>
 <li>
 An awesome dynamic team of colleagues &amp; regular team building activities.
 </li>
 <li>
 A "Googley" well-equipped office in Amsterdam.
 </li>
 <li>
 An exciting job where innovation in technology is not a buzzword but a reality.
 </li>
 <li>
 The ability to work with the world’s leading companies in technology and innovation.
 </li>
 </ul>

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The Associate Director, Client Services will oversee client relationships, budgets, and timings, ensuring flawless campaign delivery. They will act as a senior liaison with clients, content creators, and internal teams. Responsibilities include managing day-to-day tasks, mentoring team members, and delivering campaigns across social media platforms like TikTok, Instagram, and YouTube. This role requires maintaining project workflow tools, negotiating with creators, tracking budgets, and building campaign reports. The ideal candidate will have excellent communication, organizational skills, and a strong understanding of the creator economy.

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<div>Job Title: Associate Director, Client Services Work Location: New York, NY or Los Angeles, CA Start Date: ASAP &nbsp; Whalar is the leading, most awarded, independent Creator and Social agency.&nbsp; We transform brands into cultural drivers by unlocking the full creative power of Creators.&nbsp; We go beyond the conventional social and influencer strategy. We have the technology and methodology to tap into the beating pulse of communities, listen to nuances that move culture, and connect brands in ways that make them unforgettable. With hubs in London, Berlin, New York, and Los Angeles, our reach is global. <h2>About the role:</h2> The Client Services team has ultimate responsibility for the creative output of our campaigns and programs. Client Services will have a helicopter view over all parts of a collaboration and will work with the expert teams and specialist partners (both internally and externally) to bring a brand’s creative vision to life. This will include helping brand partners to access Whalar’s full suite of casting and production services to tap into the right communities in order to tell the right stories through the right voices. The Client Services team are the gatekeepers and guardians of the brands we work with.&nbsp; The team has three core functions:&nbsp; <ol> <li>Oversee client relationships, budgets and timings across any executional workflows</li> <li>Act as the central resource that brings in the right expertise at the right time&nbsp;</li> <li>Facilitate retention and client satisfaction through excellent operational and servicing standards, and quality creative output</li> </ol> <h2>Here’s what you’ll do day to day:</h2> <ul> <li>Act as a senior liaison with our clients, content creators, cross functional teams and other partners, ensuring the delivery of flawless campaigns through exemplary client service</li> <li>Manage the team’s day-to-day tasks and operations of campaign delivery, with support from Director&nbsp;</li> <li>Be a positive, solutions-first role model and expertly mentor, train and develop team members through robust career pathing</li> <li>Competently and confidently deliver campaigns across all social media &amp; content platforms, mainly TikTok, Instagram, and YouTube</li> <li>Maintain project workflow tools (e.g. Echo, trackers), templates and ensure no silos between project teams</li> <li>Assist team in creator negotiations (where applicable) with support from Director</li> <li>Manage all contracting alongside the Business Affairs team and creators/agents</li> <li>Track budgets and financial tracking on all spends, ensuring budgets are fully optimized, responsible for campaign reconciliation</li> <li>Work alongside the Measurement, Media &amp; Analytics team to build campaign wrap reports and other ad-hoc reporting deliverables</li> <li>Maintain a pulse on all things social media: the landscape, creator news, emerging platforms, creators, trends, etc.&nbsp;</li> <li>Support in new business pitches</li> <li>Have high trust with leadership and showcase exceptional client and objection-handling skills, able to serve as a point of escalation</li> </ul> <h2>Here’s what we’re looking for:</h2> <ul> <li>6+ years’ agency or brand experience, including team management</li> <li>Have strong detail-oriented communication, organizational and interpersonal skills</li> <li>Have a solid understanding of the creator economy, social media advertising ecosystem and an insatiable appetite for learning about industry innovations</li> <li>Appreciate and understand the value of top quality creativity</li> <li>Be a curious self-starter with a problem-solving mindset and a proactive, can do attitude</li> <li>Experience with gaming brands and creators is a plus</li> <li>Proven track record of successful program delivery and account growth with large customer accounts</li> <li>Great management skills, a natural leader and motivator of people</li> </ul> This hybrid role, based in New York, NY, offers flexibility and collaboration, allowing you to choose any three days a week to work from our vibrant office. Enjoy a collaborative environment with top-tier amenities, including beverages, snacks, and weekly happy hours, fostering productivity and camaraderie. This position combines the best of both worlds, offering flexibility to balance in-office interactions with remote work. The salary range for this role is $100,000 - $115,000 and serves as a general guideline reflecting the potential compensation for the role. The final salary offer will be determined based on a comprehensive evaluation of the candidate's experience, expertise, alignment with the position's requirements, and, ultimately, budget approvals. <h2>Our values:</h2> At Whalar Group, diversity, equity, and inclusion (DEI) isn't just a statement, it's our collective strength. Our people are our superpower. A diverse team and inclusive leadership have shaped Whalar Group since our inception in 2016, fueling a constant evolution of growth. We champion a culture of respect and empathy, fostering a sense of belonging that transcends demographics. We hire individuals of all backgrounds and empower them to thrive, challenge stereotypes, and actively break societal barriers. <a href="https://whalargroup.com/careers/">Learn more</a>.&nbsp; <h2>Our benefits and perks:</h2> Whalar Group provides flexible benefits and collaborative work environments and experiences so employees can work productively in a setting that best and uniquely suits their needs. <ul> <li>Medical, Dental, Vision</li> <li>25 days of PTO + Sick days + Winter break</li> <li>Retirement planning with employer match</li> <li>Monthly phone/internet reimbursement</li> <li>Professional development stipend</li> <li>New joiner Home office allowance&nbsp;</li> <li>Fertility benefits</li> <li>Up to 16 weeks of paid parental leave</li> <li>Volunteer days</li> <li>Identity theft protection &amp; Legal assistance</li> <li>Company Paid Life &amp; Disability Insurance</li> <li>Extra Voluntary Life Insurance Policy</li> <li>Voluntary Hospital and Critical Illness Insurance</li> <li>Voluntary Pet insurance</li> <li>Employee Resource Groups</li> </ul> Whalar Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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