DevRev

Strategic Operations Manager / Sr. Associate

Partner Sales Engineer

Head of Customer Success

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Customer Experience Operations Intern

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Forward Deployed Engineer

The Strategic Operations team at DevRev is crucial for designing and optimizing the operational foundation, enabling efficient scaling. This team reimagines workflows, identifies bottlenecks, and implements solutions across product, engineering, sales, marketing, and support. The role involves driving measurable improvements, collaborating cross-functionally, leveraging data for strategy, and leading initiatives from concept to completion. This position directly impacts DevRev's scaling efficiency, team collaboration, and customer service success, shaping the company's future operations.

Software Developer: JavaScript Full Stack Development

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Strategic Operations at DevRev</h3>The Strategic Operations team designs and optimizes the operational foundation that enables DevRev to scale efficiently. We're the behind-the-scenes architects who ensure our product, engineering, sales, marketing, and support teams have the processes, systems, and workflows they need to deliver exceptional results for our customers.We don't just maintain the status quo—we reimagine how work gets done. Our team identifies where bold operational redesigns are needed and where small efficiency gains can compound into significant impact. Every project we tackle is designed to evolve with DevRev as we grow.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You'll Own</h3>End-to-End Process ExcellenceTake ownership of operational areas from diagnosis through implementation, driving measurable improvements that scale with our business.Cross-Functional Problem SolvingCollaborate with teams across DevRev to identify bottlenecks, design solutions, and implement changes that enhance productivity and results.Data-Driven StrategyLeverage analytics and financial modeling to guide decisions, track performance, and demonstrate the impact of operational improvements.Strategic Project LeadershipLead initiatives from concept to completion, ensuring solutions are both elegant and scalable for our rapidly evolving needs.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Potential Focus Areas</h3>Corporate Strategy: Align strategic initiatives for cohesive, cross-departmental growthRevenue Operations: Optimize sales processes and deal structuring workflowsMarketing Operations: Develop data-driven inbound strategies and lead conversion systemsCustomer Success: Design upsell frameworks and churn mitigation strategiesOperational Excellence: Automate manual processes and eliminate workflow inefficiencies<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What We're Looking For</h3>Experience Foundation3+ years in management consulting, investment banking, or strategic operations at a tech company or high-growth startup.Analytical ExcellenceStrong data analysis skills with proven ability to translate insights into actionable process improvements and operational wins.Communication & InfluenceExceptional ability to communicate complex recommendations clearly to both technical and non-technical stakeholders across all organizational levels.Financial AcumenComfortable with financial analysis, ROI modeling, and using data to build compelling business cases for operational changes.Project ManagementExperience managing multiple concurrent projects in fast-paced, dynamic environments while maintaining quality and meeting deadlines.Educational BackgroundBachelor's degree in Business, Economics, Engineering, or related field. MBA or advanced degree preferred.Location RequirementMust be based in the Bay Area, CA. This is a hybrid role with regular collaboration at our Palo Alto office.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Why This Role Matters</h3>You'll be instrumental in building the operational foundation that enables DevRev's next phase of growth. Your work will directly impact how efficiently we scale, how effectively our teams collaborate, and how successfully we serve our customers.This is an opportunity to shape how a rapidly growing company operates—not just for today, but for the years ahead.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Ready to Build Something Exceptional?</h3>If you're excited about designing operational excellence from the ground up and seeing your strategic thinking translate into measurable business impact, we'd love to hear from you.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Culture</h3>The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.That is DevRev!

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Quation Solution:</h3>In today’s data-driven world, information is power. But raw data alone can’t fuel success. At Quation, we bridge the gap. We’re a data analytics consultancy with a purpose to empower brands like yours to unlock the true potential of their data.We translate complex data landscapes into clear, actionable insights that inform strategic decision-making across your entire organization. We leverage cutting-edge technology and a deep understanding of your industry to ensure our solutions are tailored to your unique challenges and opportunities.If you are a passionate and skilled Data Scientist looking for an exciting opportunity, we would love to hear from you. Apply now to join our team!Feel free to customize any part of this description to better fit your needs.In today’s data-driven world, information is power. But raw data alone can’t fuel success. At Quation, we bridge the gap. We’re a data analytics consultancy with a purpose to empower brands like yours to unlock the true potential of their data.We translate complex data landscapes into clear, actionable insights that inform strategic decision-making across your entire organization. We leverage cutting-edge technology and a deep understanding of your industry to ensure our solutions are tailored to your unique challenges.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Job Overview</h3>Educational Background: Bachelor’s or master’s degree in computer science, Engineering, or a related field.Experience: 5 years of experience in Data Engineering preferably in manufacturing industry and logistics, transportation process areas, with proven expertise in delivering analytics solutions. Prior consulting experience is a plus.Technical Expertise:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proficient understanding of distributed computing principles.</li><li class="leading-relaxed">Data engineering implementation experience with Big Data technologies in cloud and on- prem environments.</li><li class="leading-relaxed">Proficiency with big data technologies managing large data sets, databases, data lakes and cloud-based storage.</li><li class="leading-relaxed">Expertise in managing and optimizing Spark clusters, along with other implementations of Spark.</li><li class="leading-relaxed">Strong programming skills in Python, Py-spark</li><li class="leading-relaxed">Strong proficiency in SQL and experience with relational databases (PostgreSQL, MySQL, Oracle, etc.) and NoSQL databases (MongoDB, Cassandra, DynamoDB).</li><li class="leading-relaxed">Experienced on the software development using services such as AWS Glue, S3, Lambda, Spark in hyperscaler AWS.</li><li class="leading-relaxed">Knowledge of data modeling techniques such as star/snowflake, data vault etc.,</li><li class="leading-relaxed">Knowledge of semantic modeling</li><li class="leading-relaxed">Familiarity with BI Tools such as Power BI, Oracle Analytics Cloud, etc.,</li><li class="leading-relaxed">Strong problem-solving skills - Be able to hone business acumen with a capacity for straddling between macro business strategy to micro tangible data and AI products.</li><li class="leading-relaxed">Database: AWS S3 (Landing, Bronze, Silver, Gold)</li><li class="leading-relaxed">Data Transformation: Python script</li><li class="leading-relaxed">Data Read/Write to Medallion Architecture: PySpark script</li><li class="leading-relaxed">Application DB: Postgres</li><li class="leading-relaxed">Scope: No Data Science work; primarily data cuts and variance analysis</li><li class="leading-relaxed">Skills: Strong understanding of the AWS ecosystem</li><li class="leading-relaxed">Proficiency in Python/PySpark with a good grasp of object-based structures</li></ul>

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