DevRev

Account Executive - Mid Market

Customer Success Manager

Senior Member of Technical Staff

Product Representative

Applied AI Engineer

Senior Member of Technical Staff – Search & Recommendation Systems

DevRev is seeking an Account Executive for Mid Market roles. The company's AgentOS is designed for SaaS companies, featuring modern CRM apps for support, product, and growth teams, aiming to reduce the number of business applications and converge teams onto a common platform. DevRev offers a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. The role involves nurturing SMB and mid-enterprise customers, guiding them through their lifecycle from concept to adoption and expansion. Responsibilities include building outreach, managing pipelines against quotas, working with the Growth team to increase product awareness, guiding customers through implementation, collaborating with Product and Engineering on feedback, creating content, and maintaining pipeline data.

Member of Technical Staff

<div>DevRev DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI. Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America’s Best Startup Employers.&nbsp;Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.</div><div>Job Description We are an untraditional SaaS revenue organization, built to support a rapidly scaling technology start-up driven by product-led-growth and sales (PLG / PLS). Specific responsibilities for account executives include nurturing larger named accounts - SMB and mid enterprise customers - who are looking for a better way to connect with their customers and find product market fit. You will work closely with customers end-to-end throughout their lifecycle - from concept to technical requirements, implementation, adoption, expansion, and paid. This is truly an expansive sales responsibility that spans selling, success, and support. Activities related to this role will, for example, include: <ul> <li>Build outreach to existing rolodex and new opportunities.</li> <li>Relentless manage customer followup and your own pipeline, against quotas.</li> <li>Work with our Growth team to increase product awareness.</li> <li>Nurture and follow up with customers to share relevant use cases, find key decision makers, and gather requirements.</li> <li>Guide customers through implementation plans to further adoption and drive paid conversion.</li> <li>Work with our Product and Engineering to share feedback and feature requests.</li> <li>Create content and refine scripts to support the customer journey and engagement points.</li> <li>Maintain pipeline data and account information in DevRev's in-house CRM.</li> </ul> Ideal Candidate Qualifications: <ul> <li>New Business Development Skills:&nbsp;Demonstrated ability to identify and pursue new business opportunities, including prospecting, cold calling, and networking to generate leads and expand the customer base.</li> <li>Entrepreneurial Spirit:&nbsp;A proactive and innovative approach to sales, with a mindset focused on growth, creativity, and taking ownership of outcomes. This includes a willingness to experiment with new strategies and approaches to achieve sales targets.</li> <li>Strategic Thinker:&nbsp;Capable of developing and executing strategic sales plans that align with company objectives and market trends. This involves analyzing market data, identifying growth opportunities, and adapting tactics accordingly.</li> <li>Autonomous and Self-Motivated:&nbsp;Comfortable working independently and taking initiative to drive sales initiatives forward. This includes being self-motivated to meet and exceed sales targets without constant supervision.</li> <li>Passion and Commitment:&nbsp;Demonstrates a strong passion for the product and industry, coupled with a commitment to delivering exceptional customer service and building long-term relationships.</li> <li>Risk-Taker and Resilient:&nbsp;Willingness to embrace risk and overcome setbacks with resilience. Ideal candidate embodies founder's mentality, often entails a high tolerance for ambiguity and the ability to navigate uncertainty.</li> <li>Customer-Centric Approach:&nbsp;Prioritizes understanding customer needs and providing tailored solutions that add value and drive customer satisfaction.</li> <li>Innovative Problem Solver:&nbsp;Ability to think creatively to address customer challenges and differentiate the company's offerings in a competitive market.</li> <li>Leadership Potential:&nbsp;Exhibits leadership qualities such as vision, influence, and the ability to inspire and motivate others toward shared goals.</li> </ul> The ideal candidate drives immediate sales but also contributes to the overall growth and success of the business through their entrepreneurial mindset and strategic thinking. &nbsp;</div><div>Culture The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.&nbsp; That is DevRev!&nbsp;</div>

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easygo

CRM Coordinator - Indonesian Speaking

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As an Indonesian speaking CRM Coordinator, you will lead the retention strategy for your region, developing and executing marketing plans to drive customer engagement and revenue. This role involves creating compelling email and SMS campaigns tailored to the local audience and culture, aiming to retain customers throughout their lifecycle. You will need strong analytical skills, attention to detail, and a passion for sports and gaming. Responsibilities include coordinating Indonesian communications, recommending campaign strategies, enhancing customer lifetime value, collaborating with marketing and content teams, and analyzing campaign results. A key aspect is ensuring marketing efforts resonate with the Indonesian market and contribute to the company's vision for new market launches.

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<div>Your Role with Us: As our Indonesian speaking CRM Coordinator, you will be at the forefront of our retention strategy. You'll take charge of the marketing plan for your region, giving you the freedom to innovate and drive customer engagement and revenue growth. Your role is pivotal in ensuring our marketing efforts effectively resonate with the local audience, contributing significantly to our success in the market. You'll develop and execute retention marketing campaigns across multiple channels, including email and SMS, creating compelling copy and messaging that resonates with customers and reflects the unique nuances of the culture. Your focus will be on designing campaigns that engage customers at every stage of their lifecycle, with the ultimate goal of retaining them. Could This Be You? You are a meticulous marketer with a passion for sports and gaming. Your attention to detail and strong analytical skills enable you to craft engaging communications that enhance the customer experience. You thrive in collaborative environments and enjoy working with multiple stakeholders to drive the success of retention marketing campaigns. Your dedication to excellence and your ability to think creatively make you an invaluable asset to our team. Who are we? At Easygo we proudly stand as a prominent service provider to a powerhouse of brands within the iGaming industry, including Stake.com, Kick.com and Twist Gaming.&nbsp; Stake is the world's leading crypto casino, and leads the industry with a seamless online casino and sportsbook experience. Level up your online entertainment with Kick.com, the vibrant live streaming platform, which connects millions of gamers and content creators worldwide. All alongside the innovative game design studio, Twist Gaming, which takes creativity to new heights by crafting cutting-edge and captivating games.&nbsp; Our commitment to placing our clients and their communities' entertainment at the forefront of everything we do, has solidified us as the ultimate online service provider for entertainment companies. Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of over 300, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone. Click play, on your career today! What you will do: <ul> <li>Coordinate all Indonesian-based communication and content to enhance the customer experience and stages of the customer lifecycle.</li> <li>Recommend and develop optimal plans for the delivery of campaigns, campaign format, and campaign platform to grow profitability, creating action plans and strategies where appropriate.</li> <li>Enhance customer lifetime value, reduce churn, and implement relevant CRM strategy in the Indonesian market.</li> <li>Collaborate with the content and marketing teams to identify which offers to promote and when.</li> <li>Work closely with the acquisition team to maximise the growth of campaigns in the relevant&nbsp; market, as well as the company vision to launch into any new markets.</li> <li>Be responsible for researching and sourcing relevant content to communicate with our customer base.</li> <li>Monitor and analyse results of email/SMS campaigns, including completing weekly/monthly KPI reports.</li> </ul> What you will bring: <ul> <li>Retention marketing knowledge.</li> <li>Passionate team player with the ability to work with colleagues across departments.</li> <li>An eye for detail, enhancing the experience of customers through top-line communication.</li> <li>Fluent in Indonesian and English, both written and spoken.</li> <li>Experience working with creative teams, such as digital design, to prepare visual assets for campaigns.</li> <li>Detail-oriented and well-organised. You know how to prioritise, and you consider the broader implications of your actions on the projects you participate in.</li> <li>Ability to manage complexity and to progress with several tasks at a time.</li> </ul> Bonus points if you also have: <ul> <li>Familiarity with EDM and other CRM marketing tools is desirable.</li> <li>Knowledge of sports and related industries</li> <li>Cryptocurrency knowledge would be advantageous</li> <li>Proficient with Google Suite (Drive, Spreadsheets, Docs), Slack, Jira</li> </ul> Some of the perks of working with us: Office Perks &amp; Environment <ul> <li>In-house baristas serving free coffee, tea, fresh juices, and smoothies</li> <li>Daily catered breakfast and regular company-wide events</li> <li>Snack walls and drink fridges on every floor</li> <li>Fun /modern office spaces with pool tables, table tennis, gaming consoles, and an F1 simulator</li> </ul> Wellbeing &amp; Personal Development <ul> <li>Access to our Employee Assistance Program for you and your loved ones</li> <li>9,000+ courses on our Learning &amp; Development platform</li> <li>One paid volunteer day per year</li> <li>Weekly Wednesday massages by professional masseuses</li> </ul> Team Connection &amp; Rewards <ul> <li>Team budgets for lunches and activities to celebrate achievements</li> <li>Social sports teams and participation in Corporate Games</li> <li>Easygo branded swag</li> <li>Birthday and work anniversary gift vouchers, plus a chance to win prizes&nbsp;</li> </ul> Events &amp; Experiences <ul> <li>Company-wide talks with key partners such as Everton FC and Team Sauber in Formula 1</li> <li>Office visits from big-name streamers</li> <li>Meet Ambassadors like Alex Pereira, Israel Adesanya</li> <li>Ballots for exclusive tickets to events like Formula 1, UFC, and more sporting and music events</li> </ul> We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experiences, we never discriminate on the basis of race, religion, nationality, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.&nbsp; We’re a global team of dreamers, creators, and game-changers from every walk of life, united by a passion for entertainment that inspires the world. We believe that the best ideas come from different perspectives, so we actively welcome and champion talent from all backgrounds, cultures, identities, and experiences. Whether you're just starting out or bringing decades of experience, your unique voice matters here.</div>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

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Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.