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Dialpad is looking for a Senior Software Front-end or Fullstack Engineer to lead the team in building the next generation of omnichannel Contact Center products. The role involves writing architectural design documents, providing estimates for technical resources, taking responsibility for project execution, developing well-tested features, reviewing technical designs, participating in code reviews, troubleshooting issues, and staying updated with the latest backend platform technologies. This position offers an opportunity to make an impact on the company's output and shape the future of work. The candidate will be working in a collaborative team environment. The role is based in Bengaluru, India.

Account Executive, Majors

About Dialpad Dialpad is the leading Ai-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, Ai-driven insights. Visit<a href="http://dialpad.com/"> dialpad.com</a> to learn more. Being a Dialer At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers. We thrive on continuous evolution, where every employee leverages industry-leading Ai to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic. <div>Your Role Dialpad is seeking a talented and experienced Senior Software Front-end or Fullstack Engineer to lead our team on a mission to build the next generation of our omnichannel Contact Center products. The ideal candidate is a self-starter with a strong desire to deliver a high-quality, high-performance, scalable backend infrastructure and features, willing to make an impact while contributing to a cross-functional team. Dialpad’s Product Engineering organization is responsible for building and maintaining the customer-facing features at scale across all of our cloud-native products and services. Every day, millions of users across the world leverage our technology for communicating effectively and efficiently.&nbsp; Every engineer on our global engineering team is given the opportunity to take ownership of a large portion of the product where they’re able to see immediate results. Combining natural language processing and artificial intelligence with world-class cloud computing, the things you’ll create at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human. This position reports to our Senior Engineering Director and has the opportunity to be based in our Bengaluru, India Office. What You’ll Do <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Write clear and complete architectural design documents that are easily understood by other team members.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Provide estimates on technical resources and requirements necessary to plan and begin projects.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Take responsibility for the execution of projects in the omnichannel contact center communications space. Assist and drive where necessary to ensure the team meets its delivery milestones.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Develop well-tested features with appropriate test hooks resulting in low defect reports and faster engineering throughput.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Review technical designs to ensure features/products are well-integrated and fully meet business needs.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Participate in code reviews, design discussions, and other team activities to ensure high-quality software delivery.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Troubleshoot and debug issues with existing features as needed.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Stay up-to-date with the latest backend platform technologies and best practices, and contribute to the continuous improvement of our engineering processes and tools.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Ensure that features are shipped on time and with the highest quality.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Continue contributing to fun projects meant to delight users!</li> </ul> Skills You’ll Bring As an experienced backend software engineer, you drive software delivery &amp; operational excellence by turning well-defined business objectives into software systems, making a significant impact on organization-wide output. <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">6+ years of strong experience in front-end or full-stack software engineering.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Bachelor’s or Master’s degree in Computer Science or a related field, or equivalent experience.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong experience working with HTML/CSS, Vue.js, TypeScript, Python, and Java.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong experience working with Cloud Technologies [Google Cloud Platform is a plus] and distributed technologies.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Working knowledge of unit test and integration test frameworks.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Good understanding of web technologies, RESTful APIs, and web application frameworks.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience with performance and optimization problems and a demonstrated ability to both diagnose and prevent them.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong debugging and troubleshooting skills.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong communication and collaboration skills.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience with highly agile and iterative development processes.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience with mentoring engineers and helping them grow their skills.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Our Tech Stacks: Python backend on Google Cloud Platform (App Engine, Datastore, BigQuery, Dataflow, Memcache, Cloud Tasks, Pub/Sub), Vue.js/Vuex frontend running natively in Electron, Java backend with RESTful interfaces, Postgres, Redis, Couchbase, Kafka, PHP, and web application containers like Tomcat.</li> </ul></div><div>We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified <a href="https://www.greatplacetowork.com/certified-company/7007999#:~:text=91%25%20of%20employees%20at%20Dialpad,a%20typical%20U.S.-based%20company.&amp;text=Source:%20Great%20Place%20To%20Work%C2%AE%202021%20Global%20Employee%20Engagement%20Study.&amp;text=When%20you%20join%20the%20company,%20you%20are%20made%20to%20feel%20welcome.&amp;text=People%20here%20are%20given%20a%20lot%20of%20responsibility">Great Place to Work</a>, ensures every employee feels valued and empowered to contribute to our collective success. Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply.&nbsp; Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.</div></div></div>

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As a GTM Design Program Manager at Moloco, you will play a crucial role in shaping strategies to drive growth within the agency business. This includes developing go-to-market strategies, creating playbooks, building strategic plans, defining segmentation and tiering approaches, designing incentives, and establishing tools and workflows to enable client and sales success. You will also be responsible for leading deep-dive analyses to identify opportunities, designing and building the Agency Program Acquisition Strategy, and analyzing key performance indicators. This role requires a passionate strategist with a data-driven approach, capable of balancing detailed execution with a broader perspective to drive growth, with relentless focus on growth.

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<div>About Moloco: Moloco is a machine learning company empowering organizations of all sizes to grow and unlock the full value of their unique first-party data, elevating the traditional path to performance advertising. While the largest technology companies have proven the speed and scale of ad-targeting utilizing data— the same robust performance powered by machine learning has previously been unavailable beyond their platforms.&nbsp; That's where Moloco steps in. With Moloco's powerful combination of cutting-edge machine learning technologies, we play a unique and visible role in shaping the digital economy, all while allowing companies to stay independent and scale. An industry leader at the nexus of machine learning, performance marketing, and visionary product infrastructure, Moloco is advancing the advertising technology industry. We <a href="https://www.inc.com/profile/moloco">ranked in the top 10%</a> of the Inc. 5000 fastest-growing private companies for 2023. Recognized as one of 46 leading Cloud Computing companies, receiving the <a href="https://www.bintelligence.com/posts/46-leading-cloud-computing-companies-products-and-services?=8">Stratus Award for 2023</a>. In 2023, we received <a href="https://cloud.google.com/blog/products/devops-sre/devops-awards-2022-winner-moloco">Google’s Cloud DevOps Dreamers Award</a>, a recognition given to companies that are implementing DevOps practices to drive organizational success and high performance. Lastly, Moloco is a 2024-certified <a href="https://www.greatplacetowork.com/certified-company/7039683">Great Place to Work</a>! Check us out on <a href="https://www.glassdoor.com/Reviews/Moloco-Reviews-E1694965.htm">Glassdoor</a> and be sure to get an inside look at working at Moloco on <a href="https://www.instagram.com/molocolife/">Instagram</a>, <a href="https://twitter.com/MolocoLife">Twitter</a>, and <a href="https://youtube.com/@molocolife">YouTube</a>. Moloco is headquartered in Silicon Valley, with offices in San Francisco, New York, Los Angeles, Seattle, London, Berlin, Seoul, Singapore, Beijing, Gurgaon, Bangalore, Tel Aviv and Tokyo. Creating a diverse workforce and a culture of inclusion and belonging is core to our existence. To reach our goals, diversity of talent and thought is a critical component of how we operate as an organization. Our workforce is our superpower, and we know that fostering a culture of inclusion, authenticity, and belonging will allow us the greatest opportunity to carry out our mission -- to empower businesses of all sizes to grow through operational machine learning. Moloco is a truly rewarding place to work and in an exciting period of growth, which you could be a part of. Join us today and apply now!</div><div><h4>About the Role:</h4> As a member of the GTM team, your work will play a key role in shaping strategies to drive growth across Moloco’s ads sales organization, specifically focusing on our fast growing Agency Business. This will include developing go-to-market strategy and playbooks, building strategic plans to enhance productivity, defining segmentation and tiering approaches, designing incentives for our agencies and clients to help drive incremental spend, building the right tools and workflows to enable client and sales success, resource allocation etc..&nbsp; We're looking for someone who is a passionate strategist and loves building and testing new designs. The right candidate is data driven and can balance being at the lowest level of detail as well as zoom out, see the whole problem, and execute on targeted strategic improvements - quickly and with relentless focus on growth.&nbsp; Responsibilities: <ul> <li>Continue evolving and operating our Agency Program, including updated GTM strategies, Agency Strategic value adds, Agency Incentives, Co-marketing etc..&nbsp;</li> <li>Define opportunity coverage and the appropriate trade-offs between depth and breadth over time, based on available staffing and highest impact sales deployment</li> <li>Lead deep-dive analyses to identify opportunities for revenue growth, market penetration, retention, sales productivity and product features</li> <li>Design and build our Agency Program Acquisition Strategy, lead gen engine and onboarding path</li> <li>Define, analyze and iterate on key performance indicators, trends and operating metrics on a constant basis</li> <li>Establish required roles, capabilities, workflows, and pod structure for each identified customer segment / lifecycle stage</li> <li>Structure incentive system for sellers that are aligned with the intended workflows and behaviors</li> <li>Design experiments and A/B tests to optimize our growth strategies</li> <li>Partner with Ops, Finance, and Sales to develop sales programs and client incentives&nbsp;</li> <li>Present findings and recommendations to senior management during monthly business reviews and other forums</li> <li>Establish work driver model and ROI of our sales resources</li> </ul> Qualifications <ul> <li>6+ years experience of could be in GTM, strategy and operations, business development, sales strategy, sales operations, high-growth startup&nbsp;</li> <li>Keen understanding of Sales motions, from top funnel lead gen to long term value sustainability, combining strong analytical chops with a deep understanding of real-life seller and customer dynamics</li> <li>Proven track record of driving top line growth via strategic initiatives in a global, fast paced setting</li> <li>Ability to challenge and persuade cross-functional audiences to act - from peers around the org to senior executives</li> <li>Bonus points:&nbsp;</li> <ul> <li>Experience in the adtech, performance marketing, retail media, or machine learning space</li> <li>Experience working with Agencies&nbsp;</li> <li>Past work in a fast-paced startup environment</li> </ul> </ul> </div><div class="job__pay-ranges"><div class="pay-range"><div class="description"><div class="body">Our Compensation And Benefits (for United States Residents Only) In accordance with various state laws, the range provided is a reasonable estimate of the base pay for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, and abilities. We also offer a competitive benefits package.</div></div>Base Pay Range:$147,200 - $220,800 USD</div></div><div>Moloco Thrive: Benefits and Well-Being: We take care of you and create the conditions for you to do the best work of your career. Through a lens of inclusion, we offer innovative benefits that empower our employees to take care of themselves and their families so they can do the best work of their lives. For an overview of our global benefits, click <a href="https://docs.google.com/document/d/1U5mJtGnvlaEZT7rcfJ8TDw9AdMfVhnbBBUR7MNu2nkA/edit">here</a>.&nbsp; Moloco Values <ul> <li>Lead with Humility: Everyone’s voice is respected, valued, and heard. With humility, we become more open and accessible to each other. We win, lose, and learn together. Accountability and feedback are essential to our success.&nbsp;</li> <li>Uncapped Growth Mindset: We see all situations as opportunities to learn, grow, and improve as individuals and as an organization. We seek diverse perspectives, encourage curiosity, and promote experimentation to push the boundaries of what’s possible.&nbsp;</li> <li>Create Real Value: We pursue the most impactful opportunities with rigor and integrity. We take intelligent risks and make disciplined trade-offs to maintain deep focus. We help our customers win by delivering durable value.&nbsp;</li> <li>Go Further Together: We’re one team working towards one mission and vision. We collaborate proactively and inclusively, involving the right people at the right time and in the right way. We strive to create a more equitable workplace. We won’t let each other fail.&nbsp;</li> </ul> Additional Resources:&nbsp; <ul> <li><a href="https://www.moloco.com/blogs">Moloco Company Blog</a>&nbsp;</li> <li><a href="https://www.moloco.com/leadership">Moloco Leadership</a></li> <li><a href="https://www.moloco.com/newsroom">Moloco Newsroom</a>&nbsp;</li> </ul> Equal Opportunity:&nbsp; Moloco is an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, color, creed, religion, national origin, age, sex and gender, gender expression, and gender identity, sexual orientation, marital status, ancestry, physical or mental disability, military and veteran status, or any other characteristic protected by law. Candidate Privacy Notice: Your privacy matters to us. By applying, you acknowledge that you’ve reviewed our <a href="https://docs.google.com/document/d/18jfQsQg2tgBTQLyEK2d-EPtNMMpgZaguTrpcB-wgHLg/edit">Candidate Privacy Notice</a>.</div></div>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.