e2 open

Area Sales Director

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The Area Sales Director role at E2open involves interacting with clients, managing inquiries, and selling opportunities to existing customers. Responsibilities include following up on leads, building client relationships, developing sales strategies, and understanding customer needs. The role requires creating strategic account plans, presenting sales proposals, and achieving sales targets. The candidate will be expected to understand the company's products and identify opportunities to upsell and cross-sell. The candidate will also be required to understand the sales process and sales velocity to reach sales goals. They will partner with internal teams to develop strategies, and serve as a trusted advisor to clients. This position is remote.

Billing Analyst (Contract)

<div>E2open is the connected supply chain platform that enables the world’s&nbsp;largest companies to transform the way they&nbsp;make, move, and sell goods and services. We connect more than 400,000 partners as one multi-enterprise network. Powered by the network, data, and applications, our SaaS platform anticipates disruptions and&nbsp;opportunities to help companies improve efficiency,&nbsp;reduce waste, and operate sustainably. Our employees around the world are focused&nbsp;on delivering enduring value for our clients.</div><div> &nbsp; <h2 class="text-heading-large mb4">About the job</h2> E2open is the connected supply chain platform that enables the world’s largest companies to transform the way they make, move, and sell goods and services. We connect more than 400,000 partners as one multi-enterprise network. Powered by the network, data, and applications, our SaaS platform anticipates disruptions and opportunities to help companies improve efficiency, reduce waste, and operate sustainably. Our employees around the world are focused on delivering enduring value for our clients. This role can be remote in most states but we are not currently accepting applications from residents of NY, CO, CA and WA.&nbsp; Area Sales Director&nbsp; E2open is looking for an Area Sales Director. The Area Sales Director is a critical role that will interact and assist several clients across the E2open customer base. This role endorses the overall success of our Enterprise client’s accounts by managing and responding to client inquiries, qualifying and selling opportunities to install base customers, understanding the client’s business, and cross-selling additional E2open products to existing customers. Key Responsibilities: <ul> <li>Follow up on inbound leads from net new prospects to sell and grow company ARR through new business</li> <li>Create relationships within prospects and installed accounts at every level.</li> <li>Engage with senior decision makers and influencers and be comfortable when discussing the growth of our strategy and solutions</li> <li>Partner with important internal teams (Solutions Consultants, Legal, Professional Services, and others) and their leadership, in developing winning value propositions and sales strategies for clients</li> <li>Own the customer relationship by setting the strategic and tactical plans for assigned customers and become the trusted advisor to the customer for better business outcomes</li> <li>Understand the customer’s current E2open products and identify opportunities to upsell and cross-sell E2open’s products within the assigned customer accounts</li> <li>Research and map assigned accounts to build knowledge of the customer’s supply chain</li> <li>Build strategic account plans for your accounts with understanding of the customer’s organizational structure, key players, and current product utilization</li> <li>Utilize a consultative approach, discuss business issues with customers, develop formal quotes, and present formal sales presentations to address the customer’s business needs</li> <li>Build pipeline and understand totality of sales process and sales velocity in order to hit sales goals</li> <li>Additional duties as assigned</li> </ul> Qualifications &amp; Experience: <ul> <li>Bachelor’s Degree from an accredited university</li> <li>8+ years of SaaS sales experience with 3+ years at the enterprise level</li> <li>Minimum of 3 years selling Supply Chain Solutions&nbsp;</li> <li>Ability to travel 20% of the time</li> <li>Excellent interpersonal and professional communication skills</li> <li>Ability to prioritize multiple projects</li> <li>Proficient with MS Outlook, Word, Excel and PowerPoint</li> <li>Ability to meet deadlines</li> <li>Possess and project a positive, professional attitude</li> <li>Ability to maintain effective relationships with customers, co-workers, and management</li> <li>Experience with CRM software (SalesLoft, Salesforce.com) preferred</li> <li>Proven history of success maintaining and exceeding sales targets</li> </ul> &nbsp; #LI-DNI &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </div><div>E2open is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. E2open participates in the E-verify program in certain locations, as required by law. E2open does&nbsp;not accept&nbsp;unsolicited&nbsp;referrals&nbsp;or resumes from any source other than directly from candidates or preferred vendors. We will&nbsp;not&nbsp;consider unsolicited&nbsp;referrals.</div></div>

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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Payments and Fraud Shift Leader

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The Payments and Fraud Shift Leader is responsible for handling payment-related inquiries from customers and internal or external parties. This role aims to provide exceptional customer service by prioritizing the customer and facilitating internal communication, offering guidance to payments analysts. Responsibilities include task allocation, being the first point of contact for third-party providers, managing issues during the shift, answering escalations from customer support, handling payment queries via various channels, cooperating with the Payments and Fraud Team Leader, improving procedures, raising trends, and ensuring minimal downtime for tech issues. Additionally, the leader will be a point of contact for payment and fraud-related questions, processing internal crediting requests, assisting team members, applying fraud prevention rules, helping process payments, and maintaining a positive work environment.

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<h2>Overview:&nbsp;</h2>
The function of the Payments&nbsp;and&nbsp;Fraud Shift Leader is to handle contacts related to payments queries raised by customers or any internal or external parties. The aim is to provide an outstanding customer service experience by putting the customer first in every action and facilitate internal communication, as well as offer guidance to payments analysts.&nbsp;
<h2>Main Responsibilities:&nbsp;</h2>
The main responsibilities include but are not limited to:&nbsp;
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Allocation and prioritization of task during the shift.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1">Being the first line of contact for 3rd party providers regarding payments related issues.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1">Taking ownership of any issues occurring during their shift, effectively manage the issue and take the most efficient course of action to minimize customer impact as well as work load.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="4" data-aria-level="1">Answering escalations&nbsp;from&nbsp;customer support and following up on the&nbsp;timely resolution of issues.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Handling&nbsp;of&nbsp;payments&nbsp;and risk&nbsp;queries and escalations from&nbsp;customer support via chat,&nbsp;IM&nbsp;and&nbsp;emails.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1">Cooperate with Payments&nbsp;and&nbsp;Fraud Team Leader&nbsp;on any issues facing the team.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1">Work together with Payments&nbsp;and&nbsp;Fraud Team Leader&nbsp;in order to improve and maintain procedures within the Payments Team.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="4" data-aria-level="1">Raise any trends in escalations, denoting a possible generic issue with anything payment related.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="5" data-aria-level="1">Ensuring that ongoing tech issues are monitored and proper follow&nbsp;up&nbsp;is done to ensure minimal down time&nbsp;and customer impact.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Point of contact for any payment&nbsp;and&nbsp;fraud&nbsp;related issues or questions.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1">Processing of internal crediting requests.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1">Be a point of assistance to&nbsp;the other team members when the need arises.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="4" data-aria-level="1">Ensuring that fraud and risk prevention rules are followed and applied when processing any of the Payments&nbsp;and&nbsp;Fraud&nbsp;Shift Leader tasks.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="5" data-aria-level="1">Help in processing payments when needed and any other&nbsp;additional tasks when required.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Help to create and maintain an effective and positive working environment.&nbsp;</li>
</ul>
<h2>Reporting:&nbsp;&nbsp;</h2>
To&nbsp;Payments&nbsp;and&nbsp;Fraud Team Leader.
<h2>Extra awesome:</h2>
<ul>
<li>Speaks a multitude of languages including fluency English</li>
<li>Invested knowledge in iGaming&nbsp;</li>
<li>Knowledge of a wide variety of payment providers and processes</li>
</ul>
&nbsp;
<h2 style="text-align: center;">Challenge accepted?</h2>
We offer a fun and challenging role in a collaborative and dynamic environment. For the right person there are many different career paths at Betsson, both if you want to deepen your technical skills or work with leadership in the future.
<h6 style="text-align: center;">By submitting your application, you understand that your personal data will be processed as set out in our <a href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.betssongroup.com%2Fprivacy-policy%2F&amp;data=02%7C01%7C%7Cdf880949479641f0ff9808d80186cf32%7Cc514bc364b3348d2bbb1a3c97d4bf41d%7C0%7C0%7C637261025803833173&amp;sdata=1ckgbi0LOpEfEI6T33fEggTW87I84SLdCYd6sLaHRGk%3D&amp;reserved=0">Privacy Policy</a></h6>

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