Eline Media

Game Design Director

Art Director

The Game Design Director will lead the design of an Emirati cultural video game, ensuring an engaging and authentic experience. They will collaborate with an Emirati Narrative Lead and other teams to translate cultural elements into engaging game systems. The director will also be responsible for team building, hands-on design using Unreal Engine, and managing the project's milestones. A unique opportunity for someone based in the region or open to relocating or traveling to Abu Dhabi during development to immerse themselves in the local stories, landscapes, and traditions.

About E-Line Media: 
E-Line Media is a developer and publisher of video games with meaningful themes and authentic voices. Founded in 2008, the company's mission is to develop games that fire the imagination, catalyze curiosity, and provide gateways to new perspectives and interests. 
 
The Company is a mission-driven, for-profit enterprise whose investors seek market-level financial returns and positive social impact. Its titles include the BAFTA and Peabody award-winning Never Alone, the Jackson-Wild-winning Beyond Blue, Gamestar Mechanic, and MinecraftEDU.  
 
The Emirati Cultural Game will be a project similar to E-Line's Never Alone, which was developed inclusively with the Cook Inlet Tribal Council (CITC), a pioneering Alaska Native organization. Never Alone's goal was to share, celebrate, and extend Alaska Native culture with a global audience. The game is based on a story passed down for thousands of years, is in the Inupiaq language, and features 24 ‘cultural insight' mini-documentaries unlocked through gameplay, inviting players to connect deeply with Alaska Native heritage and tradition. 
The game has resonated worldwide, reaching over 15 million players. It has been featured in thousands of articles, won numerous awards, and is in the permanent collection of the Museum of Modern Art in New York City.  
 
Websites
<ul>
<li>Never Alone website: <a rel="noopener noreferrer" href="http://neveralonegame.com/">http://neveralonegame.com</a></li>
<li>Short New Yorker film about the 'inclusive development' process for Never Alone: <a rel="noopener noreferrer" href="https://url.emailprotection.link/?b639b81h02_VfY4IuPgXFonMOF_K7TrHdF2xb5iskDGMsViOMa1qbLbfEJgraSPpdP4VPG8nwCxAgfxJ6teXhfirX9_dJuA61104FFeD9A65wb4z_4xVOszrxqXxIhFAM">https://www.newyorker.com/video/watch/the-new-yorker-presents-never-alone</a></li>
<li>Powerful review of Never Alone by a Native American game critic: <a rel="noopener noreferrer" href="https://url.emailprotection.link/?buXaDqGVYq2r2fOBb3W0nOFBGUnVjrN8pcFEcMtB3qzEefSOP1N60cyyTASrzWvcsNWn8dLWvT2VSZarZ8sZfzWyD2K--6XE8kxue3pLllfoW4_0osAff7yLv2dNWY9iY">https://www.eurogamer.net/articles/2014-11-20-never-alone</a></li>
<li>E-Line Media Website: <a rel="noopener noreferrer" href="https://elinemedia.com/">https://elinemedia.com/</a></li>
</ul>
 
About the Project: 
We are embarking on an exciting journey to create a video game inspired by Emirati culture featuring compelling gameplay and an authentic narrative. Our goal is to create an experience that resonates with both global and local players while honoring the cultural heritage and traditions of the UAE. We are bringing together experienced game developers alongside Emirati artists, storytellers, and cultural partners to create a commercially successful, engaging experience for audiences worldwide on PC and consoles.
 
About the Position: 
We are seeking a Game Design Director to be the driving force behind the game’s design, ensuring an engaging, commercially successful, and culturally authentic experience. The ideal candidate is an experienced lead game designer with strong leadership skills who is comfortable working with globally distributed teams, mentoring talent, and being hands-on with Unreal Engine. Your expertise will be crucial in translating authentic cultural elements into engaging game systems and building a world that resonates with players on a global scale.
 
This role involves close collaboration with our Emirati Narrative Lead, who has a rich background in culturally-inspired live performances and storytelling. Together, you will translate narrative themes into compelling gameplay. The Game Design Director will also collaborate with other Emirati talent and external partners to ensure authentic integration of worldbuilding, player experience, and game mechanics throughout the project. A unique opportunity for someone based in the region or open to relocating or traveling to Abu Dhabi during development to immerse themselves in the local stories, landscapes, and traditions. 
 
As our Game Design Director, you will be responsible for:
<ul>
<li>Creative Game Design Leadership: Define and lead the game’s design direction, ensuring that every element of gameplay is fun and reflects the rich Emirati culture and narrative vision.</li>
<li>Team Building &amp; Mentorship: Build and mentor a distributed game design team from the ground up; serve as a partner to the Emirati Narrative Lead and other team members.</li>
<li>Collaborative Design: Work closely with cross-disciplinary teams (including narrative, art, and cultural partners) across multiple locations to ensure cohesive and authentic game systems.</li>
<li>Hands-on Design: Actively engage in game design tasks, leveraging your hands-on experience with the Unreal Engine to prototype, iterate, and refine gameplay mechanics. Provide clear documentation, feedback, and iterative design processes to guide the development team.</li>
<li>Cultural Integration: Translate authentic aspects of Emirati history and culture into interactive game mechanics, advocating for cultural authenticity while ensuring accessibility and engagement for diverse audiences.</li>
<li>IP &amp; Project Management: Utilize previous IP experience to help shape and manage the game’s narrative and design assets. Work with production to scope and manage the design workload, maintaining project milestones.</li>
<li>Iterative Development: Participate in playtesting and incorporate feedback to continually refine gameplay, ensuring a deeply engaging and polished interactive experience.</li>
</ul>
 
We’re looking for someone who has …
<ul>
<li>8+ years of experience in game design, with at least 3 years in a lead or director-level role.</li>
<li>Willingness to be based in, or spend considerable time in Abu Dhabi during the development of the game.</li>
<li>Previous experience working with IP or developing original IP or a portfolio that reflects innovative storytelling and design.</li>
<li>Proficiency in Unreal Engine with a hands-on approach to game design and development.</li>
<li>Experience leading distributed teams and remote collaboration across time zones.</li>
<li>Demonstrated ability to build, manage, and mentor creative teams, particularly in collaborative, culturally diverse environments.</li>
<li>Deep expertise in gameplay mechanics, systems design, and player experience.</li>
<li>Strong communication skills, able to work across disciplines and cultural backgrounds.</li>
<li>Ability to travel and/or relocate to the UAE for key phases of development.</li>
</ul>
 
It’s a bonus if you …
<ul>
<li>Experience working on culturally inspired games or projects that required authentic translation of cultural narratives into game mechanics.</li>
<li>A passion for bridging traditional cultural narratives with modern interactive media.</li>
</ul>
<ul>
<li>Background in life simulation, adventure and/or narrative-driven games.</li>
</ul>
 
Top Reasons to Work with Us
<ul>
<li>Being part of an enthusiastic, diverse team that wants to make games with a positive impact.</li>
<li>Co-create an authentic game experience in collaboration with our project partners.</li>
<li>A positive, healthy remote work environment with flexible hours. </li>
<li>We provide competitive salaries with full medical benefits and matching 401 (k), as well as paid paternity/maternity leave, vacation, holidays, and sick/wellness days.</li>
</ul>
 
E-Line Media values diverse perspectives and voices on our teams. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Telnyx is a financially stable and profitable industry leader building the future of global connectivity with a private, global, multi-cloud IP network and hyperlocal edge technology. They are seeking a motivated and enthusiastic Technical Product Support Engineer to join their team. This role involves triaging and troubleshooting frequent cases, working closely with operations and engineering, and communicating with customers through chat, tickets, and calls. The position requires a passion for technology, flexibility, and a desire to learn, with working hours from 9am-6pm CST Monday to Friday.

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Communication skills, flexibility and a desire to learn are essential, as well as the ability to work on multiple concurrent priorities through chat, tickets and calls.This is a unique opportunity to join our team and make a difference in a growing, innovative company.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">In This Role You Will</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Troubleshoot VoIP/SIP calls and RTP packets using Wireshark and our internal tools to help customers or vendors identify call issues.</li><li class="leading-relaxed">Replicate API issues reported by customers using Postman and either solve or escalate said issues to the appropriate teams.</li><li class="leading-relaxed">Analyze T.30(passthrough fax tones) and T.38 Fax over IP packets using our internal tools and Wireshark to troubleshoot faxing issues.</li><li class="leading-relaxed">Run live packet captures from cloud servers on the Linux terminal using Tshark.</li><li class="leading-relaxed">Familiarize yourself with our API and VoIP based products in order to help customers with their setup inquiries.</li><li class="leading-relaxed">Monitor operational pager alerts in an efficient and timely manner.</li><li class="leading-relaxed">Improve customer self service through better processes and documentation.</li><li class="leading-relaxed">Troubleshoot customer and vendor concerns quickly and efficiently to maintain the highest standards of professional customer service.</li><li class="leading-relaxed">Liaise with your technical peers for resolution of escalated cases.</li><li class="leading-relaxed">All while working directly with customers through Chat, Call and Email.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">You May Be Fit For This Role If You Have</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">SIP, RTP, T.38 and other Fax over IP and Voice over IP Protocol knowledge.</li><li class="leading-relaxed">Strong customer-focus, interpersonal and communication skills.</li><li class="leading-relaxed">Excellent listening and questioning skills, combined with the ability to interact confidently with clients to assess problems and explain solutions.</li><li class="leading-relaxed">Continually looking to solve problems.</li><li class="leading-relaxed">Understand issues and requirements well in order to provide solutions.</li><li class="leading-relaxed">Outgoing and socially interactive.</li><li class="leading-relaxed">A self starter looking to assist at any moment and to take the initiative.</li><li class="leading-relaxed">Balancing daily workload and multi-tasker who can effectively prioritize work.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What We Value</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience in a product support/application role.</li><li class="leading-relaxed">Voice over IP experience with the SIP signalling protocol or other related telephony protocols.</li><li class="leading-relaxed">An understanding of general web technologies such as API/SDK's.</li><li class="leading-relaxed">Experience working with SMS over SIP SIMPLE, SMPP or HTTP(API requests).</li><li class="leading-relaxed">Confidence with technology and the Internet.</li><li class="leading-relaxed">A natural curiosity and experience in applying technology to resolve customer issues.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Technologies We Use</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Wireshark for network packet analysis.</li><li class="leading-relaxed">Postman for API troubleshooting.</li><li class="leading-relaxed">Linux and the Linux terminal.</li><li class="leading-relaxed">Tshark to do live captures from the Linux terminal.</li><li class="leading-relaxed">Metabase, Graylog and Jira.</li></ul>###### #LI-KG1###### #LI-REMOTE

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Game Design Director

Art Director

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