Embark Studios

Marketing Lead - ARC Raiders

Fullstack Engineer - Commercial Tech

Producer - Games

Character Artist - Games

Technical Artist - Games

Data Scientist - Commercial

Paid Media Manager - Games

Senior UX Researcher - Games

Gameplay Engineer - Dynamism

As Marketing Lead, you will develop and execute our marketing strategy, thinking creatively to develop new audiences and generate demand for ARC Raiders. You will be an invaluable part of the marketing team and collaborate closely with our game team and central teams, external agencies, and other key partners. You will develop our target audience strategy, and craft go-to-market campaigns for live service updates. We expect you to be a forward thinking marketeer, excited to think both strategically and dive into the hands-on aspects necessary to drive campaigns and collaborations forward.

Backend Engineer (Go) - Matchmaking

As Marketing Lead, you will develop and execute our marketing strategy; thinking creatively to develop new audiences and generate demand for ARC Raiders. You will be an invaluable part of the marketing team and collaborate closely with our game team and central teams, external agencies, and other key partners.You will develop our target audience strategy, and craft go-to-market campaigns for live service updates. We expect you to be a forward thinking marketeer, excited to think both strategically and dive into the hands-on aspects necessary to drive campaigns and collaborations forward. If you are passionate about our games, then we hope you will bring your expertise, enthusiasm, and out of the box ideas!Everyone at Embark contributes as game makers and culture creators. Your willingness to try new things, test, learn, and enjoy trying it all over again is essential to our success.Example of responsibilities<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Craft go-to-marketing campaigns for live service updates to re-engage existing players, and to bring new players into our community</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Serve as the central point of contact for all marketing efforts between teams within Embark, as well as external partners so projects and campaigns run smoothly</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Work with Embark’s content and media teams, as well as external agencies to create stunning, honest, and memorable campaign content that is true to the promise of our game experiences</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Collaborate with Embark’s Paid Media Manager and external agencies to support campaigns with smart player acquisition strategies</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Partner with Embark’s Content Strategist and Social Media Teams to ensure evergreen content is true to the brand tone and target audience perspective</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Analyze trends in relevant markets and ensure we are chasing the right opportunities</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Drive audience development and increase brand awareness for ARC Raiders</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Drive business goals established by Embark Leadership</li></ul>We would love if you have<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5+ years of experience in Marketing Strategy</li><li class="leading-relaxed">Track record of generating highly impactful marketing experiences, and knowledge in current tactics, tools, and capabilities</li><li class="leading-relaxed">Experience from the gaming industry and an understanding of games-as-a-service</li><li class="leading-relaxed">Experience with operationally executing marketing activities</li><li class="leading-relaxed">Demonstrated ability to analyze and distill data into actionable insights and relevant product improvements</li><li class="leading-relaxed">Great writing skills and native level proficiency in written English</li></ul>At Embark we offer competitive salaries, passionate colleagues to share knowledge with and much more, but most of all we invite you to take part of a journey into the unknown, to build creative, surprising and beautiful experiences together.We welcome game makers of all sex, class, colour, age, gender identity, education, religion, opinion, culture, nation of origin, language, sexual orientation, shape, size, and ability.Did we leave anyone out? Well, we welcome you, too! We think that the gaming industry is made better when everyone has a seat at the table.Be yourself at Embark and make games while doing so. Please apply with confidence. We can’t wait to hear from you (in English)!

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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Everlaw

Technical Escalations Manager

EvenUp

Executive Assistant

deel.

Principal Demand Generation Manager

Manager, SDR, Deel IT

Payroll Associate

Senior Solution Designer

Account Executive, Expansion, SMB | South Europe

As a Technical Escalations Manager, you will be the key escalation point for complex technical issues, ensuring seamless resolution for high-priority customer tickets. You will act as a bridge between frontline support, customer success, and product teams, advocating for customer needs while driving continuous improvements in support efficiency and product functionality. Your technical expertise, analytical mindset, and customer-centric approach will contribute to optimizing support processes and enhancing overall customer satisfaction. This is an individual contributor role that requires hands-on troubleshooting, strong cross-functional collaboration, and a strategic approach to problem-solving within the eDiscovery and SaaS space.

Information Systems Engineer

Deal Process Lead

Principal Project Manager

Senior Billing Analyst

Partnership Manager

Director, GTM Analytics

Pricing Strategy Lead

GTM S&O Business Partner for Sales

Senior Engineering Operations Specialist

As a Technical Escalations Manager, you will be the key escalation point for complex technical issues, ensuring seamless resolution for high-priority customer tickets. You will act as a bridge between frontline support, customer success, and product teams, advocating for customer needs while driving continuous improvements in support efficiency and product functionality. Your technical expertise, analytical mindset, and customer-centric approach will contribute to optimizing support processes and enhancing overall customer satisfaction.This is an individual contributor role that requires hands-on troubleshooting, strong cross-functional collaboration, and a strategic approach to problem-solving within the eDiscovery and SaaS space. This role will require a post-offer criminal background check and agency suitability clearance, as you may work with clients in the public sector or other regulated environments.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Getting started</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">We want you to feel like part of the team early on! Our onboarding process will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals.</li><li class="leading-relaxed">We’re excited for you to learn, grow, and contribute right away! We trust that you’ll bring experience and knowledge that will uplift and uplevel the team, but we don’t expect you to know everything on Day 1.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Key Responsibilities</h3>In Your Role You’ll<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Achieve product certification by completing comprehensive Everlaw training modules</li><li class="leading-relaxed">Deliver exceptional customer support by starting on the support queue</li><li class="leading-relaxed">Collaborate effectively with team members, using open communication, to resolve complex client issues and enhance customer experience</li><li class="leading-relaxed">Actively participate in performance and development meetings with your manager to establish development goals and strategies</li><li class="leading-relaxed">Develop expertise in specific product areas and continuously expand your overall platform knowledge</li><li class="leading-relaxed">Build strong relationships with Product and Engineering teams to contribute to product enhancements and internal process improvements</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Technical & Escalation Support</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Act as the primary escalation point for complex technical issues that require deeper troubleshooting beyond frontline support</li><li class="leading-relaxed">Own escalated customer tickets from start to resolution, ensuring prompt communication and a seamless support experience</li><li class="leading-relaxed">Work closely with engineering, product, and QA teams to escalate, diagnose, and resolve technical challenges efficiently</li><li class="leading-relaxed">Conduct root cause analysis (RCA) to prevent recurring issues and recommend process improvements</li><li class="leading-relaxed">Provide hands-on technical guidance for customers navigating advanced product features, integrations, and system configurations</li><li class="leading-relaxed">Investigate and resolve tickets using support ticketing platforms such as Zendesk, Salesforce, and Jira/Podio</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Customer Advocacy & Success Alignment</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Act as a trusted technical advisor for key accounts, ensuring escalated issues do not hinder adoption or retention</li><li class="leading-relaxed">Work closely with Customer Success Managers (CSMs) to proactively mitigate risks for high-touch accounts</li><li class="leading-relaxed">Engage with public sector clients to provide tailored technical guidance, particularly for regulated industries where compliance, security, and service continuity are critical</li><li class="leading-relaxed">Demonstrate an understanding of the unique requirements, constraints, and expectations of public sector organizations</li><li class="leading-relaxed">Identify opportunities for proactive customer engagement to reduce future escalations and enhance satisfaction</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Product & Process Improvement</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Partner with Support leadership and Product teams to provide insights on customer pain points and advocate for feature enhancements</li><li class="leading-relaxed">Contribute to the refinement of support processes, automation, and self-service documentation to enhance operational efficiency</li><li class="leading-relaxed">Monitor and analyze customer support KPIs (e.g., resolution time, escalation trends, CSAT) to drive continuous improvement</li><li class="leading-relaxed">Collaborate with Product and User Education teams to develop knowledge base articles, training materials, and internal documentation</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What We’re Looking For</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">8+ years of experience in Technical Support, Escalation Management, or Incident Response within a SaaS or eDiscovery environment</li><li class="leading-relaxed">Strong troubleshooting skills with a track record of diagnosing and resolving complex technical issues</li><li class="leading-relaxed">Experience handling escalations and working cross-functionally with Engineering, Product, and Customer Success teams</li><li class="leading-relaxed">Hands-on experience with Zendesk, Salesforce, and eDiscovery platforms (e.g., Everlaw, RelOne, Disco, Nuix)</li><li class="leading-relaxed">Data-driven mindset with experience tracking and improving support KPIs</li><li class="leading-relaxed">Excellent communication skills, with the ability to translate technical concepts into customer-friendly language</li><li class="leading-relaxed">Familiarity with cloud-based SaaS environments, APIs, and integrations</li><li class="leading-relaxed">This role is contingent on clearing a criminal background check and agency suitability clearance</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Nice-to-Have Skills</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience working with public sector or regulated industry clients</li><li class="leading-relaxed">Knowledge of SQL, API troubleshooting, or automation tools</li><li class="leading-relaxed">Certifications in eDiscovery, Incident Response, or Cloud Security</li><li class="leading-relaxed">Experience in process improvement, documentation, or knowledge management</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Why Join Us?</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Play a critical role in enhancing customer experience and product advocacy</li><li class="leading-relaxed">Work in a fast-paced, innovative environment with a highly collaborative team</li><li class="leading-relaxed">Competitive salary and comprehensive benefits package (health, dental, vision)</li><li class="leading-relaxed">Flexible work arrangements, including remote options</li><li class="leading-relaxed">Career development opportunities, including training and certification programs</li><li class="leading-relaxed">Be part of a team that values innovation, problem-solving, and customer success</li><li class="leading-relaxed">Make a meaningful impact by supporting mission-driven public sector organizations and helping them achieve success through reliable and secure technical solutions.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Benefits</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">The expected hourly rate range for this role is between $58.18 and $67.79 per hour. The final offered hourly rate will be dependent upon many factors including the candidate’s experience and skills. The base pay range is subject to change in the future.</li><li class="leading-relaxed">Equity program.</li><li class="leading-relaxed">401(k) retirement plan with company matching.</li><li class="leading-relaxed">Health, dental, and vision.</li><li class="leading-relaxed">Flexible Spending Accounts for health and dependent care expenses.</li><li class="leading-relaxed">Paid parental leave and approximately 10 days (80 hours) per year of sick leave.</li><li class="leading-relaxed">Seventeen paid vacation days plus 11 federal holidays.</li><li class="leading-relaxed">Membership to <a href="https://www.joinmodernhealth.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Modern Health</a> to help employees prioritize mental health and wellness.</li><li class="leading-relaxed">Annual allocation for Learning & Development opportunities and applicable professional membership dues.</li><li class="leading-relaxed">Company-sponsored life and disability insurance.</li><li class="leading-relaxed">Find out more about our <a href="https://www.everlaw.com/careers/employee-benefits/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Benefits and Perks</a>.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Perks</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Work in our downtown Washington D.C office on Mondays, Wednesdays and Thursdays.</li><li class="leading-relaxed">Flexible work-from-home days on Tuesdays and Fridays.</li><li class="leading-relaxed">Monthly home internet reimbursement.</li><li class="leading-relaxed">Select your preference of hardware (Mac or PC) and customize your desk setup</li><li class="leading-relaxed">Enjoy a wide variety of snacks and beverages in the office.</li><li class="leading-relaxed">Bond over company-wide out-of-the-box events and fun activities with your team.</li><li class="leading-relaxed">Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice.</li><li class="leading-relaxed">Take advantage of learning and career development opportunities.</li><li class="leading-relaxed">Ranked #9 on Glassdoor's Best Places to Work 2023 for US small and medium companies</li><li class="leading-relaxed">One of <a href="https://blog.wealthfront.com/career-launching-companies-list/#companies-list" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Wealthfront’s 2021 Career Launching Companies</a>, and ranked #2 on the “<a href="https://www.everlaw.com/blog/2022/05/05/2022-bay-area-best-places-to-work/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">2022 Bay Area Best Places to Work</a>” list by the San Francisco Business Times and the Silicon Valley Business Journal</li><li class="leading-relaxed">One of <a href="https://www.prnewswire.com/news-releases/everlaw-named-to-fast-companys-50-most-innovative-companies-for-2022-301497930.html" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Fast Company’s World's Most Innovative Companies for 2022</a> and proud contributor of free ediscovery resources to benefit the greater good through <a href="https://www.everlaw.com/everlaw-for-good/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">“Everlaw for Good”</a></li><li class="leading-relaxed">#LI-Hybrid</li></ul>Pursue Truth While Finding YoursAt Everlaw, we are deeply invested in pursuing the truth, for our clients and for our employees. We know that when you’re empowered to pursue your passions, it is reflected in the work. That’s why we’re committed to the professional growth of all our team members, offering an annual learning and development stipend and regular career check-ins with managers. If you’re looking for a place that values passion, integrity, and a desire to learn, we’d love to hear from you!

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.