Enphase Energy

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Enphase Energy is seeking a Field Service Technician to provide on-site support to Distribution and Installation Partners, ensuring best-in-class service. Responsibilities include servicing Enphase PV and Storage systems, scheduling site visits, performing diagnostics, and completing maintenance reports. The role requires utilizing various tools, running conduit, and pulling wire. Adherence to OSHA safety procedures, training crews, and working independently are key. The technician will also focus on improving processes and efficiency while maintaining high workmanship standards.

Sr. Staff Hardware Design Engineer

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3>Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries.Join our dynamic teams designing and developing next-gen energy technologies and help drive a sustainable future!About the roleEnphase Energy is looking for a Field Service Technician to provide on-site support to our Distribution and Installation Partners. This role will be responsible for making sure best-in-class service is provided.What you will do<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Travel to cover the area of responsibility of our customers.</li><li class="leading-relaxed">Service Enphase (internal) PV and Storage systems in area of the Field Service Technician.</li><li class="leading-relaxed">Schedule customer site visits and coordinate activities between Enphase CS and system owners.</li><li class="leading-relaxed">Perform onsite testing and diagnostics of system performance and behavior.</li><li class="leading-relaxed">Complete solar maintenance reports and paperwork.</li><li class="leading-relaxed">Complete microinverter maintenance and update Enlighten monitoring system with changes.</li><li class="leading-relaxed">Utilize relevant tools such as drills, level, square, tape measure, ladders, etc.</li><li class="leading-relaxed">Run conduit, copper pipe, flex, and pull wire.</li><li class="leading-relaxed">Participate in regular safety trainings.</li><li class="leading-relaxed">Maintain tool management standards.</li><li class="leading-relaxed">Respond to customer needs promptly; Provide appropriate customer service.</li><li class="leading-relaxed">Perform other duties as needed or directed.</li><li class="leading-relaxed">Commit to OSHA Standard Safety procedures, above all else on jobsites.</li><li class="leading-relaxed">Teach and train crew on proper techniques for installation.</li><li class="leading-relaxed">Be detail oriented with the ability to review designs and develop a job specific BOS.</li><li class="leading-relaxed">Work independently without oversight.</li><li class="leading-relaxed">Commit to improving processes and efficiency, while maintaining high workmanship standards.</li></ul>Who you are and What you bring<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">2+ year's experience specific to electrical installations and service.</li><li class="leading-relaxed">Commercial or Residential Electrical license desired.</li><li class="leading-relaxed">High school diploma or GED or better.</li><li class="leading-relaxed">Valid state driver license, insurable, clean DMV REQUIRED.</li><li class="leading-relaxed">Effective communication skills; Presentation skills.</li><li class="leading-relaxed">Ability to work/complete/integrate multiple tasks.</li><li class="leading-relaxed">Ability to learn various skills associated with tool use for a wide array of home improvement activities.</li><li class="leading-relaxed">Detail oriented, accurate and thorough.</li><li class="leading-relaxed">Possess positive team spirit and inspire same in co-workers.</li><li class="leading-relaxed">Possess integrity and ethics.</li><li class="leading-relaxed">Flexible and adaptable. Ability to manage frequent changes, delays, or unexpected events.</li><li class="leading-relaxed">Ability to follows instructions; respond to management direction.</li><li class="leading-relaxed">Exhibit sound and accurate judgment and decision-making abilities.</li><li class="leading-relaxed">Time management skills.</li><li class="leading-relaxed">Knowledge of and observance of safety and security procedures.</li><li class="leading-relaxed">Proficient in use of Microsoft Word / Excel.</li><li class="leading-relaxed">NABCEP certification – Recommended/highly desirable.</li><li class="leading-relaxed">Availability to work outside regular business hours.</li><li class="leading-relaxed">Proficiency in reading and implementing plan sets.</li></ul>Physical Requirements<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Employee must regularly lift and/or move up to 60 pounds of tools, equipment, etc.</li><li class="leading-relaxed">Employee must regularly use hands to finger, handle, or feel; and hands and arms to reach.</li><li class="leading-relaxed">Work on roofs, uneven surfaces, involving heights, tight spaces.</li><li class="leading-relaxed">Employee must frequently walk, stand, climb, or balance and stoop, kneel, crouch, or crawl.</li><li class="leading-relaxed">Position will ascend/descend ladders.</li><li class="leading-relaxed">Employee must use hand and power tools.</li><li class="leading-relaxed">Work in high, precarious places; outdoor weather conditions and risk of electrical shock.</li><li class="leading-relaxed">Work may require extended work hours to complete assignments and/or reach goals.</li></ul>Please submit all resumes in English.The base pay range for this position is $23 to $36 an hour. This salary range may be modified in the future. The successful candidate’s starting pay will be determined based on job-related skills, experience, education or training, work location, and market conditions.

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You will have a firm grasp of your product KPIs and an understanding of your players and their journeys.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Key Responsibilities</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Identify areas for improvement; make hypotheses; plan, execute and analyse A/B tests to improve business metrics.</li><li class="leading-relaxed">Analyse large, complex data sets representing the behaviour of millions of mobile game players to address strategic and operational business questions.</li><li class="leading-relaxed">Conduct user behaviour deep dives, identifying patterns in critical usage aspects such as playing, purchasing and churning.</li><li class="leading-relaxed">Use pre/post analyses to understand how product and ecosystem changes are affecting users and the business.</li><li class="leading-relaxed">Work closely with Product Managers and other stakeholders to define meaningful metrics and KPIs.</li><li class="leading-relaxed">Define and build user segments that deliver business value.</li><li class="leading-relaxed">Partner with and support Live Operations analysts in defining pricing policy and game economy.</li><li class="leading-relaxed">Provide actionable recommendations and conclusions from game data to shape features and future product roadmaps</li><li class="leading-relaxed">Experience or interest in Mobile Gaming.</li><li class="leading-relaxed">Strong analytical thinker, able to deep dive into details as well as command a holistic view of a product.</li><li class="leading-relaxed">Experience reading and creating dashboards in order to gain a better understanding of a product.</li><li class="leading-relaxed">Experience with visualisation tools such as Looker, Tableau, and Excel and solid SQL capabilities.</li><li class="leading-relaxed">Ability to make decisions on product roadmaps, features & strategies based on data, market trends & experience.</li><li class="leading-relaxed">Incredible communication skills, ability to articulate complicated data concisely and ask the right questions to understand requirements.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Required Skills, Knowledge and Expertise</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience or interest in Mobile Gaming.</li><li class="leading-relaxed">Strong analytical thinker, able to deep dive into details as well as command a holistic view of a product.</li><li class="leading-relaxed">Experience reading and creating dashboards in order to gain a better understanding of a product.</li><li class="leading-relaxed">Experience with visualisation tools such as Looker, Tableau, and Excel and solid SQL capabilities.</li><li class="leading-relaxed">Ability to make decisions on product roadmaps, features & strategies based on data, market trends & experience.</li><li class="leading-relaxed">Incredible communication skills, ability to articulate complicated data concisely and ask the right questions to understand requirements.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Working at Tripledot</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">25 days holiday: Enjoy 20 days of paid holiday plus an additional 5 days per annum, in addition to bank holidays to relax and refresh throughout the year.</li><li class="leading-relaxed">Hybrid Working: We work in the office 3 days a week</li><li class="leading-relaxed">20 days fully remote working: Work from anywhere in the world, 20 days of the year.</li><li class="leading-relaxed">Superannuation: Company paid superannuation plan</li><li class="leading-relaxed">Continuous Professional Development: Propel your career with continuous opportunities for professional development.</li><li class="leading-relaxed">Private Medical Cover: monthly stipend to cover private medical cover which you can use to ensure your and your family's health is in good hands [in time as the team grows this will be changed to a Company paid health insurance plan].</li><li class="leading-relaxed">Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.</li><li class="leading-relaxed">Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy]</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Tripledot</h2>We are Tripledot Studios, our mission is to bring the knowledge and experience of a chart-topping mobile games company into a close-knit, collaborative environment. 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