Entrata

Consultant

Regional Vice President, Sales-Inside Sales (IC Hunter role)

FP&A Manager

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Supervisor, Call Analysis

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Customer Success Manager

Call Analysis Associate

As a Consultant, you will guide clients through their first days with Entrata after the sale, understanding their objectives to advise on optimal software setup.  Expected to master Entrata's products, you'll consult on best practices and ensure successful customer outcomes.  Responsibilities include becoming a subject matter expert, identifying client goals, creating implementation plans, and ensuring long-term customer success.  You will also maintain Entrata subject matter expertise and identify opportunities for improvement in the consulting process. The Consultant will implement Small Market Business and Mid-Market customers by resolving customer concerns, building their confidence in Entrata and delivering resources for long-term system adoption.

Customer Success Manager II

<span style="font-size: 18px">Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.</span><br><br><span style="font-size: 18px">Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in.</span><br><br><span style="font-size: 18px">If you’re a self-motivated, highly accountable, tech-savvy, individual with great attention to detail, you might be the person we’re looking for! Entrata’s Consulting department is seeking a Consultant to successfully configure our customer’s Entrata software.</span><br><br><span style="font-size: 18px">As a Consultant, you will guide our clients through their first days with Entrata post-sale. You will understand their objectives and goals and consult them on how they can best set up the Entrata software for their business success. A Consultant is expected to master Entrata's suite of products to effectively consult with the customer on what is best for them and their business. Your ability to successfully become a subject matter expert and effectively consult clients on how to best use Entrata will determine your success in this role.&nbsp;</span><br><br><b style="font-size: 18px">Department Mission Statement</b><br><span style="font-size: 18px">As a Professional Services Department, we are dedicated to gaining confidence and trust with our customers. We work as a team to deliver world-class customer experiences through our commitment to quality and uncompromising excellence. Our processes foster an environment that establishes ownership and accountability; our people are empowered to solve problems and complete projects accurately and timely.</span><br><br><b>Internal Responsibilities:</b><ul><li>Maintain the status of an Entrata subject matter expert&nbsp;</li><li>Learn what property management industry success is</li><li>Understand what a successful consulting experience must look like for each customer</li><li>Create strong effective working relationships with other implementation project team members&nbsp;</li><li>Suggest areas where the consulting process can be improved</li></ul><br><b>Customer Project Responsibilities:</b><ul><li>Implement Small Market Business and Mid-Market customers</li><li>Identify customer’s true business goals and objectives</li><li>Create plans to successfully meet those goals and objectives through the consulting journey</li><li>Consult the customer on system configuration to best meet their goals</li><li>Gain trust from customers that the Entrata configuration will optimize their business and be able to effectively demonstrate this</li><li>Resolve customer concerns while building their confidence in Entrata</li><li>Inform other project members on system configuration to ensure a seamless customer experience</li><li>Deliver resources to the customer for long-term system adoption</li><li>Provide clear handoffs to long-term customer stakeholders</li><li>Account for the long-term success of customers on Entrata&nbsp;</li></ul><br><b>Minimum Qualifications:</b><ul><li>5 years related Entrata or SaaS consulting experience</li><li>Bachelor’s degree&nbsp;</li><li>Solid understanding of the Google Suite of products</li><li>Excellent communication and customer service skills</li><li>Ability to work independently&nbsp;</li><li>High attention to detail</li><li>Strong critical thinking and problem-solving capabilities</li><li>Insatiable thirst for knowledge and learning</li><li>Exposure to multi-family / proptech or related industry verticals</li><li>Previous property management experience is a plus</li></ul><br><br><div>#LI-Remote</div><br><div>Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.</div><br><br><div>It’s a great place to work! Will you join us?</div>

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The Senior Compliance Analyst at OKX is responsible for contributing to the overall compliance culture of the company, advising the business on regulatory obligations and enterprise risk. This role involves participating in and monitoring compliance reviews and investigations, making decisions on investigated cases, conducting research to validate findings, preparing STR materials, and assisting with special projects in a fast-paced environment.  The analyst will engage cross-functionally to implement an effective compliance management program in line with global standards and industry best practices.

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<em>OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.<br><br></em>
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<strong>Who We Are</strong>
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At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
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OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
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Across our multiple offices globally, we are united by our core principles: <em>We Before Me</em>, <em>Do the Right Thing</em>, and <em>Get Things Done</em>. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
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OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
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<strong>About the Opportunity</strong>
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The Compliance function at OKX is responsible for the overall compliance culture at the company.
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We are a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk. AML/CTF and Sanctions risk management is a core pillar of our Compliance programme and a key area of risk that we proactively seek to mitigate.
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The position reports directly to the Head of Compliance, OKX International.
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<strong>What You’ll Be Doing</strong>
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Participate, track and monitor compliance reviews and investigations.
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Make determinations and decisions on cases investigated.
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Conduct additional research to ascertain validity of matches/findings.
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Prepare STR materials and draft STR narratives.
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Assist with special projects as needed, with the ability to work in a fast-paced, ever-changing environment.
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Engaging cross-functionally (with groups such as Data, Engineering, Finance, Legal, Product, and Risk) to implement an effective compliance management program in line with the global standards and industry best practices.
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<strong>What We Look For In You&nbsp;</strong>
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Bachelor's degree or equivalent practical experience.
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Knowledge of AML/CFT/Sanctions/KYC and industry best practices.
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Proven ability to work within and meet deadlines in a fast-paced environment.
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Self-motivated, critical thinker and adept at working independently and in a dispersed team environment covering multiple and varied tasks.
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Intuitive, highly ethical and comfortable to question and challenge.
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Strong communication and presentation skills, both verbal and written.
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<strong>Nice to Haves</strong>
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3+ years experience in conducting AML/KYC related account activity analysis, due-diligence, and investigations in a financial services institution.
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Prior experience working in a multi-national or matrix environment.
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Prior experience working in the crypto industry.
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Familiarity with commonly used AML and Compliance tool(s), such as Chainalysis, World Check, etc.
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Relevant industry certifications, e.g., CAMS, ICA.
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&nbsp;<strong>Perks &amp; Benefits&nbsp;</strong>
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Competitive total compensation package
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L&amp;D programs and education subsidy for employees' growth and development
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Various team building programs and company events
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Wellness and meal allowances
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Comprehensive healthcare schemes for employees and dependants
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More that we love to tell you along the process!
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