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Enverus is seeking a Customer/Application Access Admin to join their rapidly growing team in Bangalore, India. This role involves solving technical problems related to customer accounts, responding to internal/external stakeholder issues within SLAs, and escalating problems efficiently. The admin will also process tickets for client setup, renewals, and upgrades, maintain customer accounts across multiple databases, and provide first-level support for Enverus software applications and services. The position requires working well in group problem-solving situations and managing customer interactions effectively.

Growth Marketing Manager - 25404

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3><p class="my-4 text-gray-700 leading-relaxed"><strong>Job Title: Customer Access Admin</strong></p><p class="my-4 text-gray-700 leading-relaxed">SHIFT TIMINGS: 7 PM IST to 4 AM IST inclusive of 1 hour break (Shift allowances applicable)</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Why YOU want this position</strong></p><p class="my-4 text-gray-700 leading-relaxed">At Enverus, we’re committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world.</p><p class="my-4 text-gray-700 leading-relaxed">We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI, and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we’re helping our customers make better decisions that help provide communities around the world with clean, affordable energy.</p><p class="my-4 text-gray-700 leading-relaxed">The energy industry is changing fast. But we’ve continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn’t be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds.</p><p class="my-4 text-gray-700 leading-relaxed">Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow.</p><p class="my-4 text-gray-700 leading-relaxed">As an Customer/Application Access Admin, you will have the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world's most dynamic and fastest-growing sector. This role will allow you to use your skills and knowledge to help our customers optimize their experience with Enverus.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Performance Objectives</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Solve technical problems concerning customer accounts</li><li class="leading-relaxed">Respond to internal/external stakeholder issues within agreed SLAs</li><li class="leading-relaxed">Escalate issues efficiently to the proper teams and track when issues are resolved.</li><li class="leading-relaxed">Work alongside support agents to assist customers with basic login/data issues. Determine the root cause of the problem and explain the solution(s).</li><li class="leading-relaxed">Learn new systems as new products/services release.</li><li class="leading-relaxed">Process tickets to renew, upgrade, and set up new clients within agreed SLAs</li><li class="leading-relaxed">Maintain customer accounts in multiple databases, ensuring data is consistent between them.</li><li class="leading-relaxed">Maintain internal resources for team members, assist with training new employees</li><li class="leading-relaxed">Provide first-level support for Enverus software applications, data, products, and services, answering and prioritizing service requests received via email, which may include rotating holidays and weekends.</li><li class="leading-relaxed">Respond to internal and external customer questions efficiently and effectively using active listening, personalization techniques, and focusing on adding value.</li><li class="leading-relaxed">Record resolution information in applicable ticketing software and maintain the accuracy of the help desk database.</li><li class="leading-relaxed">Investigate and validate reported issues to assess risk and exposure and drive prioritization discussions.</li><li class="leading-relaxed">Communicate with Senior Customer Support Analysts regarding escalated tickets and advanced solutions to customer inquiries.</li><li class="leading-relaxed">Work well in group problem-solving situations, look for ways to improve and promote quality, and manage difficult or emotional customer situations.</li><li class="leading-relaxed">Perform all other duties as assigned by the Manager.</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Competitive Candidate Profile</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proficient with the following tools (but not required)</li><li class="leading-relaxed">Microsoft Office – better than average Excel skills.</li><li class="leading-relaxed">SalesForce – or other CRM/ticketing software for case management,</li><li class="leading-relaxed">Basic SQL knowledge encouraged.</li><li class="leading-relaxed">Strong trouble-shooting skills and ability to find creative solutions.</li><li class="leading-relaxed">Skilled at professional communications with customers, 3rd party vendors/partners and all internal departments.</li><li class="leading-relaxed">Skilled in interfacing with European & Indian language and cultures</li><li class="leading-relaxed">A proven team-player.</li><li class="leading-relaxed">Capable of multi-tasking and working in a high-stress, high-activity level environment.</li><li class="leading-relaxed">Ability to work independently.</li></ul><p class="my-4 text-gray-700 leading-relaxed">This role is eligible for: Variable Compensation</p>

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Rambøll is seeking consultants for its nationwide Environment and Health department, focusing on building pollution and selective demolition. The role involves managing projects from start to finish, including tendering, fieldwork, reporting, and handling contaminated waste. Candidates should have a relevant education and at least 5 years of experience in areas like environmental mapping, resource mapping, or construction waste management. The position offers professional development, supportive leadership, and a collaborative environment within a foundation-owned company dedicated to sustainable change.

Inviting Bright MindsWe partner with our clients to create sustainable societies where people and nature flourish. With our unique combination of technical excellence and socio-economic insights we deliver enduring structures, resource-efficient solutions and socially cohesive communities for today and tomorrow.At Ramboll you feel invited and guided to unfold your ingenuity and develop your excellence. You contribute to a sustainable future in an open, collaborative and empowering culture, where we bring engineering, design and consultancy into play. Together, we lead and leave an impact as Sustainable Society Consultants.

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<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Consultant for building pollution and selective demolition in a strong team in Environment and Health</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Full-time</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description</h2><p class="my-4 text-gray-700 leading-relaxed"><strong>Herning, Esbjerg, Aalborg, Aarhus, Vejle, Odense or Copenhagen</strong></p><p class="my-4 text-gray-700 leading-relaxed">Do you want to work on large and small tasks in a company with many exciting clients and projects? Do you want to push the boundaries of your profession while developing in an environment where we value collaboration and trust?</p><p class="my-4 text-gray-700 leading-relaxed">If that sounds like you, then Rambøll could be your new workplace.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Your new role</h2><p class="my-4 text-gray-700 leading-relaxed">We are looking for good colleagues for our nationwide department, which, among other things, solves tasks within building pollution and selective demolition (environmentally harmful substances, environmental and resource mapping, risk assessments and environmental remediation, indoor climate, work environment coordination, major demolitions and renovations, etc.).</p><p class="my-4 text-gray-700 leading-relaxed">Rambøll develops innovative and scientific solutions that make our cities and rural areas better places to live. We help reduce pollution and restore nature. As one of the world's leading consulting companies in environment and health, Rambøll handles some of the most challenging issues in the field.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Your primary responsibilities will be:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Projects from start to finish: Tendering, fieldwork, reporting, tender documents, etc.</li><li class="leading-relaxed">Selective demolition and environmental and resource coordination.</li><li class="leading-relaxed">Building pollution: Environmental mapping of environmentally harmful substances such as asbestos, PCB, metals, etc.</li><li class="leading-relaxed">Resource mapping.</li><li class="leading-relaxed">Construction and demolition waste: Handling of contaminated and hazardous waste and mapping of optimal resource utilization in connection with renovation, decommissioning, and demolition.</li><li class="leading-relaxed">Work environment coordination.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About you</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">It is an advantage if you have experience with sampling, drawing in GIS, preparing tender documents, supervision, and construction management.</li><li class="leading-relaxed">A relevant education as an engineer, environmental technician/technologist, construction manager or similar, and preferably with a minimum of 5 years of experience in one or more of the above areas.</li><li class="leading-relaxed">You can work independently in an environment where sparring and knowledge sharing are highly prioritized.</li><li class="leading-relaxed">You have good collaboration skills and thrive with customer contact.</li><li class="leading-relaxed">You get good energy from a huge professional community and prioritize sparring with your colleagues.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What we can offer you</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Investment in your development.</li><li class="leading-relaxed">Leaders you can count on, guided by our leadership principles.</li><li class="leading-relaxed">Be valued for the unique person you are.</li><li class="leading-relaxed">Great inspiration from colleagues, clients, and projects.</li><li class="leading-relaxed">Be part of a foundation-owned company, which ensures long-term and independent development.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Are you ready to become part of Rambøll?</h2><p class="my-4 text-gray-700 leading-relaxed">Send us your application, including an updated CV. We work to promote diversity, and therefore we encourage applicants from all groups to apply.</p><p class="my-4 text-gray-700 leading-relaxed">We continuously invite candidates for interviews, so we encourage you to send your application as soon as possible. Contact Mette Christophersen 5161 5125 or Lisbeth Odsbjerg, 5161 3993, if you have questions or just want to hear a little more about our work.</p><p class="my-4 text-gray-700 leading-relaxed">Thank you for considering this opportunity at Rambøll! We look forward to receiving your application.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Work with sustainable change at Rambøll in Denmark</h2><p class="my-4 text-gray-700 leading-relaxed">Rambøll is a global architecture, engineering, and management consulting company. We are a foundation-owned organization with people at its core, founded in Denmark. We believe that the purpose of sustainable change is to create a world where both nature and people thrive. This is our starting point – and it guides us in our work. Our history is rooted in a clear vision of how a responsible company should act, and openness and curiosity are an important part of our culture. Rambøll in Denmark currently consists of more than 4000 employees spread across 12 offices. Rambøll's experts deliver innovative solutions across Buildings, Transport, Energy, Water, Management Consulting, Environment & Health, and Architecture & Landscape.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Equality, Diversity, and Inclusion</h2><p class="my-4 text-gray-700 leading-relaxed">Equality, diversity, and inclusion are cornerstones of our culture. At Ramboll, we believe that diversity is a strength, and that different experiences and perspectives are crucial for creating innovative solutions and sustainable societies. We actively work to create an inclusive and supportive work environment where everyone thrives and can realize their potential. We also know how important it is to achieve the right balance in terms of where, when, and how much you work. Therefore, at Ramboll, we offer a high degree of flexibility to adapt your work to your individual situation. We encourage all candidates regardless of background to apply. We would like to hear from you if there are any adjustments we can make in the recruitment process to make it more comfortable for you. You can contact us at job.advert.accessibility@ramboll.com with such inquiries.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Location</h2><p class="my-4 text-gray-700 leading-relaxed">Google Maps requires functional cookies to be enabled</p><p class="my-4 text-gray-700 leading-relaxed"><a href="https://jobs.smartrecruiters.com/oneclick-ui/company/Ramboll3/publication/bb9a3c44-4e66-4f67-893c-59a0140e7f44?dcr<em>ci=Ramboll3" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">I am interested</a></p><p class="my-4 text-gray-700 leading-relaxed"><a href="https://www.smartr.me/oneclick-ui/company/Ramboll3/publication/bb9a3c44-4e66-4f67-893c-59a0140e7f44?dcr<em>ci=Ramboll3&utm</em>source=job-ad-smartr-apply" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">I am interested</a></p><p class="my-4 text-gray-700 leading-relaxed"><a href="https://ramboll.com/careers-privacy-notice" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Data Protection Statement</a></p><p class="my-4 text-gray-700 leading-relaxed">Cookies Settings</p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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