everyday health

Senior Manager, Account Management

Everyday Health Group is seeking a Senior Manager, Account Management to lead a team of Account Managers and act as a player/coach. This role involves ensuring operational excellence, account coverage, and campaign success by partnering with sales leadership. Key responsibilities include mentoring the team, developing workflows, overseeing Insertion Order execution, contributing to new ad products, building strategic media plans, managing client correspondence, maintaining CRM/OMS systems, and supporting wrap reporting.

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The Opportunity</h3>We’re looking for a Senior Manager, Account Management to lead a team of Account Managers while also playing a hands-on “player/coach” role. Reporting to the VP, Sales Operations, you’ll be responsible for ensuring operational excellence, account coverage, and campaign success—partnering closely with sales leadership to deliver best-in-class client service across every stage of the campaign lifecycle.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Key Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Lead, coach, and mentor a team of Account Managers—guiding career development while ensuring coverage across the full account lifecycle, from pre-sale strategy and RFP responses through media planning, inventory management, pricing, insertion order processing, campaign transition, and campaign wrap</li><li class="leading-relaxed">Develop and implement workflows, best practices, and scalable processes to drive efficiency, consistency, and high-quality client service</li><li class="leading-relaxed">Oversee Insertion Order execution, ensuring accuracy, compliance, and seamless processing</li><li class="leading-relaxed">Contribute to the development of new ad products, tentpole sponsorships, and operational capabilities that align with advertisers’ objectives</li><li class="leading-relaxed">Build strategic media plans in partnership with Account Executives, Brand Strategists, and Creative Strategists, serving as the product expert and recommending ad products, pricing, and inventory aligned with client KPIs</li><li class="leading-relaxed">Shepherd deals from pitch through launch by managing client correspondence, media plan revisions, and requirements across specs, timelines, tagging/ad-serving, and required assets</li><li class="leading-relaxed">Maintain CRM and OMS systems, ensuring accurate proposal entries and budget ownership</li><li class="leading-relaxed">Partner with Insights to align wrap reporting with pre-sale strategy, supporting Account Executives in delivering final results to clients</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Job Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Required Knowledge, Skills and Attributes</li><li class="leading-relaxed">5+ years of experience in digital account management or media planning within a client-facing role</li><li class="leading-relaxed">2+ years managing and developing a high-performing team, with proven ability to attract, mentor, and retain top talent</li><li class="leading-relaxed">Strong knowledge of the digital media landscape, with hands-on experience at a publisher or media company</li><li class="leading-relaxed">Proficiency in CRM and order management systems (Salesforce, Placement.io, Boostr, or similar)</li><li class="leading-relaxed">Demonstrated ability to build strategic media plans and act as a product expert in pre-sale conversations</li><li class="leading-relaxed">Highly organized and detail-oriented, with excellent project management and follow-through</li><li class="leading-relaxed">Exceptional written and verbal communication skills, with the ability to distill complex information into clear, client-ready messaging</li><li class="leading-relaxed">A proactive, solution-oriented mindset, thriving in fast-paced, dynamic environments</li><li class="leading-relaxed">Comfort with navigating changing priorities and ambiguity while maintaining focus on results.</li><li class="leading-relaxed">Bachelor’s degree required</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About</h3><a href="https://www.theskimm.com/ "theSkimm"" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">theSkimm</a> is a digital media outlet dedicated to succinctly giving women the information they need to make confident decisions. We make it easier to live smarter. At our core, we are writers, editors, producers, designers, marketers, engineers, analysts, sellers, creatives, and strategists all working together to achieve this goal. Every day we break down the news, trends, policies, and politics that impact women so that they can navigate their daily lives and futures – from managing their money to casting their ballots – with confidence. We provide our dedicated audience of millions with reliable, non-partisan, information that empowers them to take action to improve their lives — all while fitting seamlessly into their daily routines.Life at Everyday HealthAt Everyday Health Group, the Health & Wellness division of Ziff Davis, we work in a culture of collaboration and welcome those who desire to join our growing global community. We believe in careers versus jobs and people versus employees. We seek enthusiastic individuals with an entrepreneurial spirit looking for an environment that rewards your best work.Everyday Health offers competitive salaries in addition to robust, health and wellness-focused benefits, including comprehensive medical, dental and vision coverage, as well as life and disability benefits. Our employees enjoy Flexible Spending Accounts (FSAs), a 401(k) with company match, and an Employee Stock Purchase Plan. We are committed to work-life balance with Flexible Time Off, Volunteer Time Off and paid holidays. We offer family building and caregiving support and generous Family Care and Parental leave, when you need it. We also provide Fitness Reimbursement and access to wellness programs, ensuring our team stays healthy both physically and mentally.Our Culture and ValuesWe created our values together to guide our collective purpose and pursuits. We are collaborators and problem solvers. We empower one another to make informed decisions and to be enabled towards action. We embrace success. We recognize that innovation can spark and be born from any of us no matter our individual role or background. We encourage open mindedness and sensitivity to each other and our environment. Our personal and professional passions get ignited, nurtured and supported. We value that doing is greater than talking as the most measurable means of impact. Our collective purpose to deliver enlightened audience experiences with trusted brands is what drives the success of our business and our professional satisfaction.About Ziff DavisZiff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming and entertainment, connectivity, health, cybersecurity, and martech. Today, Ziff Davis is focused on seven key verticals – Technology, Connectivity, Shopping, Entertainment, Health & Wellness, Cybersecurity and Marketing Technology. Its brands include IGN, Mashable, RetailMeNot, PCMag, Humble Bundle, Spiceworks, Ookla (Speedtest), RootMetrics, Everyday Health, BabyCenter, Moz, iContact and Vipre Security.At Ziff Davis & Everyday Health Group, we remain dedicated to creating an environment where everyone feels valued, respected and empowered to succeed. We offer Employee Resource Groups, company-sponsored events, and regular opportunities for professional growth through educational support, mentorship programs and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards.Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity and Inclusion has always been about fairness, equal opportunity and belonging, which enables us to attract and retain the best talent, regardless of background or circumstances, allowing our thousands of employees worldwide to thrive.The Company provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience and geographic location. The salary compensation for this role is $115,000 to $125,000. Individual pay within the compensation range for this business unit specific role is determined based on a variety of factors including experience, scope of the role, capabilities to perform the role, education and training, as well as business and company performance.If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then Everyday Health Group is the place for you. Everyday Health Group has employees located in 40+ states as well as offices in NYC, Asheville, Boston, London, England and Mumbai, India.

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Senior Manager, Account Management

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