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The Facilities Analyst at Experian is responsible for ensuring the proper operation, maintenance, and conservation of Experian's facilities. This role guarantees all general services, good functioning, and maintenance of facilities, addressing internal client requests promptly, with quality, and within budget. The position is crucial for maintaining a clean and safe work environment that supports staff productivity and core business activities.

Senior Customer Success Analyst - Blumenau

<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Company Description</h1>Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Job Description</h1>The Facilities area is concerned with the services necessary to operate, maintain and conserve Experian's headquarters. We exist to allow the company to focus all its efforts on the business while we take care of managing the facilities comprehensively.Guarantee all general services, the proper functioning and maintenance of the facilities at Experian's headquarters. Attend to all requests from internal clients in the day-to-day operation, under standards of timeliness, quality and costs.Deliverables:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Guarantee the good maintenance and functioning of the facilities and all office equipment (Videoconference, TV, paper shredders and water dispensers) and their connections, among others.</li><li class="leading-relaxed">Monitoring and control of the daily operation of Experian's offices to ensure timely and efficient provision of cleaning, cafeteria, cleaning supplies, cafeteria, stationery, preventive and corrective maintenance services.</li><li class="leading-relaxed">Monthly reports on equipment and system maintenance, follow-up on pending tasks.</li><li class="leading-relaxed">Area management indicators month by month.</li><li class="leading-relaxed">Reports on consumption of cleaning supplies, cafeteria and stationery, courier services, taxi consumption and/or travel expenses.</li><li class="leading-relaxed">Management reports corresponding to the Facilities management.</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Requirements</h1>The Administrative Analyst must have knowledge and management for adequate administrative management regarding the facilities, maintenance and logistics of the general services required by Experian's facilities.Education:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Professional in Architecture, Civil/Electrical/Industrial Engineering, Business Administration or other related fields.</li></ul>Experience:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Between 2 to 5 years of experience working in administrative areas, general services or facilities, managing maintenance and facility management processes. Ability to interact with people and respond to their needs, knowledge of occupational safety requirements and facility operation.</li></ul>Required technical knowledge:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Office (Word, Power Point, Excel), Oracle.</li></ul>Languages:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Intermediate English</li></ul>Competencies:Detail orientation, sense of urgency, evaluate and control one's own work, development, monitoring and/or application of norms and procedures, planning and control, function effectively, efficiently and effectively, proactivity: anticipate problems, excellence in service: good interpersonal relationships, self-improvement, spirit of cooperation-availability, teamwork, problem solving, effective response, resource utilization, oral and written communication, commitment, responsibility and honesty.<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Additional Information</h1>The role is important for the company because the person will be responsible for ensuring that the infrastructure complies with all the required standards for maintaining a clean and safe work environment without impeding staff productivity and core activity.

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