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The Platform ITSM Analyst supports the Cloud Platform team by coordinating documentation, communication, and process agreement across business, engineering, and program management. This role ensures platform projects are well-documented, communicated, and consistently executed, focusing on clarity, coordination, and compliance. Responsibilities include maintaining roadmap priorities, organizing requirements, tracking milestones, communicating progress, coordinating change management, and supporting BCDR planning and audit activities.

Junior SRE Analyst

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Company Description</h2>Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description</h2>Role PurposeThe Platform ITSM Analyst supports the Cloud Platform team by coordinating documentation, communication, and process agreement across business, engineering, and program management responsibilities. You will ensure that it documents platform projects well, communicates them, and executes them with consistency. The Analyst works under the direction of Cloud Platform leadership and in close partnership with project managers and technical subject matter experts. You will focus on clarity, coordination, and compliance, and not technical design, engineering, or architectural decision-making.Responsibilities<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Support Cloud Platform leadership by maintaining documentation of roadmap priorities and project status.</li><li class="leading-relaxed">Work with business and product partners to organize requirements.</li><li class="leading-relaxed">Coordinate inputs from subject matter experts across Cloud, Product, Security, and Infrastructure to ensure information accuracy.</li><li class="leading-relaxed">Document business and technical requirements in clear, standardized formats such as user stories or acceptance criteria.</li><li class="leading-relaxed">Track milestones, dependencies, and deliverables in collaboration with project and engineering managers.</li><li class="leading-relaxed">Communicate progress and risks to team members.</li><li class="leading-relaxed">Coordinate change-management activities, informing all affected teams of timelines, decisions, and impacts.</li><li class="leading-relaxed">Support Business Continuity and Disaster Recovery (BCDR) planning by organizing materials and coordinating exercises.</li><li class="leading-relaxed">Maintain accurate records of platform access, authentication, and entitlement documentation in partnership with IAM and Security teams.</li><li class="leading-relaxed">Provide audit support by organizing and validating IAM and operational control evidence.</li><li class="leading-relaxed">Present updates to both technical and non-technical audiences.</li><li class="leading-relaxed">Seek input from subject matter experts before finalizing deliverables.</li><li class="leading-relaxed">Develop technical awareness appropriately to support role responsibilities.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Qualifications</h2>Qualifications<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor's degree in Computer Science, Information Systems, or equivalent professional experience.</li><li class="leading-relaxed">5+ years of experience in IT Service Management, IT Operations, or related fields.</li><li class="leading-relaxed">Professional certifications such as ITIL Foundations or ITIL Service Delivery.</li><li class="leading-relaxed">Experience in project management, recording keeping, and submitting progress reports to leadership .</li><li class="leading-relaxed">Knowledge of ITIL frameworks with hands-on Incident and Change Management experience.</li><li class="leading-relaxed">Experience running Major Incident bridges and Change Advisory Boards (CAB).</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Additional Information</h2>Benefits/Perks:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Great compensation package and bonus plan</li><li class="leading-relaxed">Core benefits including full medical, dental, vision, and matching 401K</li><li class="leading-relaxed">Fully remote environment</li><li class="leading-relaxed">Flexible time off including volunteer time off, vacation, sick and 12-paid holidays</li></ul>Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM.

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description:</h2>Java Full Stack Developer (5–8 Years Experience)We are seeking a highly skilled Java Full Stack Developer with strong expertise in Spring Boot, Microservices, and solid Core Java fundamentals. The ideal candidate will have hands-on experience in developing scalable, high‑performance applications, along with proficiency in relational databases, CI/CD pipelines, and testing frameworks. Familiarity with AWS and modern DevOps practices will be an added advantage. Experience with event-driven architecture while working with platforms such as Kafka, SNS/SQS is also valuable. In addition, front-end development experience is required, with a preference for ReactJS or AngularJS. The candidate will be expected to contribute to front-end development as a core part of their role.Key Responsibilities<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Design, develop, and maintain Java-based applications using Spring Boot and Microservices architecture.</li><li class="leading-relaxed">Build and implement RESTful APIs, ensuring efficient communication and integration across services.</li><li class="leading-relaxed">Develop, optimize, and maintain database schemas and queries for MySQL and PostgreSQL.</li><li class="leading-relaxed">Apply object-oriented principles and design patterns to deliver clean, modular, and maintainable code.</li><li class="leading-relaxed">Develop and maintain front-end applications using ReactJS or AngularJS, working closely with UI/UX designers to deliver seamless user experiences.</li><li class="leading-relaxed">Build and maintain CI/CD pipelines using tools like Jenkins, Git, and Maven/Gradle.</li><li class="leading-relaxed">Write, execute, and maintain unit and integration tests using frameworks such as JUnit and Mockito.</li><li class="leading-relaxed">Collaborate with QA, DevOps, Product Management, and other cross-functional teams.</li><li class="leading-relaxed">Participate in code reviews, troubleshooting issues, and perform application performance tuning.</li><li class="leading-relaxed">Stay up to date with emerging technologies and contribute to continuous improvement initiatives.</li><li class="leading-relaxed">Ability to debug, analytical skills, prod support.</li></ul>Required Skills & Qualifications<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5–8 years of professional development experience in Java & front-end technologies.</li><li class="leading-relaxed">Strong proficiency in Core Java (Collections, Multithreading, Exception Handling, Streams, etc.).</li><li class="leading-relaxed">Hands-on experience with Spring Boot, Spring Cloud, and Microservices architecture.</li><li class="leading-relaxed">Solid understanding of RESTful services and API design principles.</li><li class="leading-relaxed">Experience working with MySQL and PostgreSQL databases.</li><li class="leading-relaxed">Experience with front-end development using ReactJS or AngularJS. 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Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com.Visa Sponsorship:Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.Read MorePrivacy Policy© 2026 Workday, Inc. All rights reserved.

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