<p><span style="color: rgba(0, 0, 0, 0.6);">Entertainment Providers</span></p>

Exploding Kittens, Inc.

International Associate Project Manager

Senior Paid Social Manager

As the International Associate Project Manager, you'll play a key role in the global success of Exploding Kittens.  Responsibilities include managing product launches internationally, from concept to market release; coordinating timelines and deliverables across teams; developing and executing marketing and merchandising solutions; managing trade and consumer events; ensuring marketing assets are delivered on schedule; supporting sales managers with project plans, tracking sales performance, and managing product detail pages on platforms like Amazon; and maintaining compliance documentation and monitoring for counterfeit products.  You'll work closely with various internal teams (Creative Operations, Production, Marketing, Sales) and external vendors.

<div class="section page-centered" data-qa="job-description"><div><span style="font-size: 12pt">Exploding Kittens is a leading game and entertainment company with a mission to inspire people to connect, laugh, and play fun games in the physical world. After initially seeking to raise $10K through Kickstarter, the Exploding Kittens campaign raised $8.7M in 30 days from 219,000 backers. To date, Exploding Kittens is the #1 most-backed project in Kickstarter history and has sold over 20 million games.&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt">Started by former Xbox game designer Elan Lee and </span><a class="postings-link" style="font-size: 12pt" href="https://theoatmeal.com/">The Oatmeal’s</a><span style="font-size: 12pt"> founder Matthew Inman, Exploding Kittens and its family of games seek to reshape traditional game night into an entertaining person-to-person experience. Today, there are over 30 games available for purchase, an exclusive Exploding Kittens mobile game for Netflix subscribers, a free-to-play app, Kitty Letter, and an Exploding Kittens mobile app available </span><a class="postings-link" style="font-size: 12pt" href="https://itunes.apple.com/us/app/exploding-kittens-official/id1040227414?ls=1&amp;mt=8">iOS</a><span style="font-size: 12pt">, </span><a class="postings-link" style="font-size: 12pt" href="https://play.google.com/store/apps/details?id=com.explodingkittens.projectbombsquad">Android</a><span style="font-size: 12pt">, and </span><a class="postings-link" style="font-size: 12pt" href="https://www.nintendo.com/games/detail/exploding-kittens-switch/">Nintendo Switch</a><span style="font-size: 12pt"> as well as an animated Netflix series titled ‘Exploding Kittens’ currently out now! Check it out and join us in the truly belly-aching laughs. </span></div><div><br></div><div>Are you a highly organized, detail-oriented professional with a passion for international business and project management? Join our dynamic International team and play a pivotal role in driving success globally.</div><div><br></div><div>As our <b>International Associate Project Manager</b>, you will be at the heart of our international operations, orchestrating key initiatives across sales and marketing while ensuring seamless collaboration between internal teams and external partners. Acting as a strategic connector, you will work closely with Creative Operations, Production, Marketing, and global vendors to bring impactful projects to life.</div></div><div class="section page-centered"><div><h3>HOW YOU'LL CONTRIBUTE:</h3><ul class="posting-requirements plain-list"><ul><li><b>Product Launch</b></li><li>Accompany and track the International team’s product launch process, from concept to market release, ensuring the timely delivery of product &amp; marketing presentations, marketing Assets, Mockups and product samples - coordinating timelines and deliverables across cross functional teams.</li><li>Organize, update and distribute these assets across internal and external platforms (Digital Asset Management).</li><li>Develop and execute marketing and merchandising solutions, partnering with internal teams, customers and external vendors.</li><li>Project manage trade and consumer events, product demonstrations and marketing activations, partnering with internal teams, customers and external vendor</li><div><br></div><li><b>Marketing Operations</b></li><li>Ensure all marketing assets are requested, processed and delivered on schedule, aligning with the overall marketing strategy and campaign requirements</li><li>Support Sales Managers by managing Sales &amp; Marketing project plans for selected customers, tracking sales performance, discounts/rebates, selling and marketing expenses to budget.</li><li>Support the sales team by coordinating updates to Amazon and other retailer Product Detail Pages inclusive of content, imagery and video - optimizing product placement.</li><li>Compliance &amp; Brand Protection: project manage creation and maintenance of compliance documentation to customers. Monitor and report counterfeit sellers on (Amazon) market places.</li></ul></ul></div></div><div class="section page-centered"><div><h3>WHAT WE NEED:</h3><ul class="posting-requirements plain-list"><ul><li>Bachelor's degree</li><li>3+ years of experience in a sales and (trade) marketing support role</li><li>Strong project management skills</li><li>Excellent communication and interpersonal skills</li><li>Detail-oriented with exceptional organizational skills</li><li>Analytical mindset with the ability to generate and interpret reports</li><li>Comfortable thriving in a fast-paced environment, with ﬂexibility to recalibrate priorities as business dynamics and demands shift</li></ul></ul></div></div><div class="section page-centered" data-qa="closing-description"><div><span style="font-size: 12pt;">Please apply directly at </span><a rel="noopener noreferrer" class="postings-link" style="font-size: 12pt;" href="http://jobs.lever.co/explodingkittens">jobs.lever.co/explodingkittens</a><span style="font-size: 12pt;">. Make sure to include a PDF of your current resume along with a cover letter.</span></div><div><br></div><div><i style="font-size: 16px">We believe that we become stronger and more competitive as a company by employing people with different backgrounds and experiences and from different cultures. </i><i style="font-size: 12pt">As an Equal Employment Opportunity employer, we are committed to complying with all applicable laws providing equal employment opportunity to applicants and employees regardless of sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), race (including protected hairstyles such as dreadlocks, braids, and twists), religion (including religious dress and grooming practices), color, gender (including gender identity, gender expression and/or the fact that an individual is transgender, transitioning, or transitioned), color, ancestry, national origin, possession of a driver’s license, physical or mental disability, medical condition, genetic information/trait/condition, marital or familial status, family care or medical leave status, registered domestic partner status, age, sexual orientation, military and veteran status, membership in military reserves, political affiliation, or any other basis protected by federal, state, or local law, ordinance, or regulation.&nbsp;We consider all qualified applicants with criminal histories in a manner consistent with applicable local, state, and federal “ban the box” and “fair chance” laws.</i><i><span style="font-size: 16px">&nbsp;</span></i></div></div>

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The Chargeback Specialist will handle disputes and chargebacks, act as an interface between the PhonePe Customer Support team, internal technical teams, and external businesses/services. They are responsible for resolving both technical and non-technical issues raised by customers on the PhonePe platform. This involves analyzing disputes, developing and monitoring solutions, providing feedback, maintaining records of problem analysis, and troubleshooting customer payment issues. They are expected to provide timely and accurate resolution to customer issues, address chronic system issues, provide process improvements, develop internal documentation and contribute to a team environment.

<p><span style="color: rgba(0, 0, 0, 0.6);">PhonePe was founded in December 2015 and has emerged as India’s largest payments app, enabling digital inclusion for consumers and merchants alike. </span></p>

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<div><p><strong>About PhonePe Group:&nbsp;</strong></p> <p>PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.</p> <p><strong><span style="font-family: tahoma, sans-serif;"><span style="color: #000000;">Culture</span></span></strong></p> <p style="text-align: justify;"><span style="font-weight: 400;">At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right </span><span style="font-weight: 400;">&nbsp;</span><span style="font-weight: 400;">environment for you is just one of the things we do. We empower people and trust them to do the right </span><span style="font-weight: 400;">&nbsp;</span><span style="font-weight: 400;">thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a </span><span style="font-weight: 400;">&nbsp;</span><span style="font-weight: 400;">big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of </span><span style="font-weight: 400;">&nbsp;</span><span style="font-weight: 400;">the best minds in the country and executing on your dreams with purpose and speed, join us!</span></p> <p><iframe src="https://www.linkedin.com/embed/feed/update/urn:li:ugcPost:6602432465934082048?compact=1" width="380" height="214"></iframe></p></div><div><p><strong>JOB DESCRIPTION</strong></p> <p>&nbsp;</p> <table> <tbody> <tr> <td> <p><strong>Job Objective:</strong>&nbsp;</p> <p>We are looking for someone who can handle disputes/chargebacks, handle stakeholders,&nbsp; be the interface&nbsp; for PhonePe Customer Support team, internal technical team and external business / services. Responsible for providing timely and accurate resolution to both technical &amp; non technical issues raised by customers on the PhonePe platform.</p> <p>A Recon Specialist&nbsp; is expected to address chronic system issues, provide process improvements, develop internal documentation and contribute to a team environment, all while adhering to service level agreements.</p> </td> </tr> <tr> <td> <p><strong>Role Expectations:&nbsp;</strong></p> <p><strong>&nbsp;</strong></p> <ul> <li>Analysis of disputes/chargebacks with end to end closure post discussion with relevant stakeholders.</li> <li>Developing, owning and monitoring solutions for production and non-production environments and applications.</li> <li>Flexible to take up extra Initiative or additional work as per the organizational requirement&nbsp;</li> <li>Provide feedback from customer users to the team.</li> <li>Maintain on-going record of problem analysis and resolution activity in an on-call tracking system Desired Skills &amp; Education.</li> <li>Diagnosing, troubleshooting and fixing issues related to Customer payments.</li> </ul> </td> </tr> <tr> <td> <p><strong>Experience, Skills, Qualifications:</strong></p> <br> <ul> <li>2-3 years of experience in dispute management and in NPCI products.</li> <li>Proven success in a fast paced production support environment.&nbsp;</li> <li>Good in problem solving and analytical skills.&nbsp;</li> <li>Demonstrated ability to communicate effectively in writing, ideally with a successful track&nbsp;</li> <li>Record of responding to/resolving customer issues through written communication Excellent written and oral communications skills&nbsp;</li> <li>Prior experience in e-commerce or payments / web services domain as a Technical support executive • Ability to effectively work with cross functional teams.</li> <li>&nbsp;Possess ability to understand business problems and provide solutions/information related to the business requirements.&nbsp;</li> </ul> </td> </tr> </tbody> </table> <p>&nbsp;</p></div><div><p><strong>PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)</strong></p> <ul> <li style="text-align: left;"><strong>Insurance Benefits - </strong><span style="font-weight: 400;">Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance</span></li> <li style="text-align: left;"><strong>Wellness Program -</strong><span style="font-weight: 400;"> Employee Assistance Program, Onsite Medical Center, Emergency Support System</span></li> <li style="text-align: left;"><strong>Parental Support - </strong><span style="font-weight: 400;">Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program</span></li> <li style="text-align: left;"><strong>Mobility Benefits - </strong><span style="font-weight: 400;">Relocation benefits, Transfer Support Policy, Travel Policy</span></li> <li style="text-align: left;"><strong>Retirement Benefits - </strong><span style="font-weight: 400;">Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment&nbsp;</span></li> <li style="text-align: left;"><strong>Other Benefits - </strong><span style="font-weight: 400;">Higher Education Assistance, Car Lease, Salary Advance Policy</span></li> </ul> <p style="text-align: justify;"><strong><em>Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe <a href="https://blog.phonepe.com/tagged/people" target="_blank">on our blog</a>.</em></strong></p> <p><a href="https://www.phonepe.com/careers/" target="_blank"><strong>Life at PhonePe</strong></a></p> <p><a href="https://www.phonepe.com/press/" target="_blank"><strong>PhonePe in the news</strong></a></p></div></div><div class="divider" role="separator"></div>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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