extreme network

Sr. SLED Account Executive - Must reside in SO Cal Area

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This Account Executive will oversee the number one ranked territory in the geo, requiring a proven track record and strong SLED experience, including E-rate. The role involves recognizing opportunities, turning leads into long-lasting partnerships, and communicating directly with customers and prospects. The successful candidate will understand individual needs, recommend products that maximize value, and drive success within SLED Accounts.

Principal Backend Software Developer

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team.This Account Executive will oversee the number one ranked territory in the geo - must have proven track record and strong SLED experience including E-rate.Responsibilities:We are searching for a high-energy Sales Account Manager who can recognize opportunities and turn leads into long-lasting partnerships. With their product knowledge, relationship building and understanding of industry trends, Account Managers will communicate directly with customers and prospects, understand their individual needs, and recommend products or services that maximize value. You should be an adaptable, knowledgeable multitasker with strong computer and communication skills.Successful Account Manager’s will be skilled communicators and presenters who can find the best fit between customer/prospect and product. The ideal candidate will be organized, passionate about customer relations, and focused on enhancing the buyer experience while driving success within the regions they support.This is a high paced job that requires a lot of prospecting and demand generation.Responsibilities:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Prospecting and develop new, exciting business relationships within our existing customer base + prospects.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Utilize your Solutions Sales expertise to prospect and capture new business while growing the existing install base.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Understand each customer's needs to provide real, effective solutions.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Responsible for attaining 100% or more of set sales quota each quarter and executing corporate initiatives.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Provide in-depth business planning and reporting (monthly forecast, weekly commit, pipeline development, etc.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Develop strong, mutually beneficial relationships with channel partners within the territory and across the company focusing on SLED Accounts</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Speak confidentially to our comprehensive solution of end-to-end Wired / Wireless Data Networking; Network -Management and Security solutions, growing revenue and profit margins within the assigned territory achieving properly aligned quotas.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Develop strong, mutually beneficial relationships with cross functional teams within the territory and across the company focusing on SLED Accounts</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A knowledge of Erate funding and the Erate sales process</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Presenting and demonstrating the value of products and services to prospective buyers</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Staying current on company offerings and industry trends</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Making cold calls and reaching out to prospects + existing customers</li></ul>Requirements:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Must be a self-starter with high energy and drive who takes initiative and works with limited direction.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Knowledge of SFDC and Clari</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A highly trusted business partner, who maintains and expects high standards for self and team.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Relevant industry/competitive knowledge</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Able to travel each week to meet with Customers and Partners</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proven hunter with a history of developing new prospective customers and collaborating across cross-functional internal teams, ensuring target quotas are achieved and exceeded.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strong Business plan development and forecasting experience.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strong Competitive Industry and Product Knowledge with ability to articulate the Extreme Networks Business Value Proposition</li></ul>Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Telstra

Customer Service and Support Team Leader

Telstra Retail: Part Time Customer Service & Sales Consultant KINGS MEADOWS

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An excellent opportunity has become available for a highly motivated and passionate Customer Service and Support Team Leader to join the Triple Zero Team. This is an Overnight role based onsite in Melbourne. Your role is to lead, motivate, develop and coach a team of contact centre consultants in the Emergency Service Answer Point Centre. As a Change Leader you will create advocates of the Telstra brand and develop our continuous improvement capability by the way in which you act, learn and adjust.

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Telstra Retail: Customer Service & Sales Consultant

<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Who We Are</h1>We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Focus of the Role</h1>This is an overnight role based onsite in Melbourne. We are looking for a highly motivated and passionate Customer Service and Support Team Leader to join the Triple Zero Team.Your role is to lead, motivate, develop and coach a team of contact centre consultants in the Emergency Service Answer Point Centre. As a Change Leader you will create advocates of the Telstra brand and develop our continuous improvement capability by the way in which you act, learn and adjust.Your key responsibilities and major tasks include, but are not limited to:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Provide regular reports/feedback on fluctuations in workload/resources to input into business plan, goals, and measures.</li><li class="leading-relaxed">In conjunction with the scheduling area, maintain workforce/workload management plan which ensures the viability of staff to meet customer commitments and other work requirements.</li><li class="leading-relaxed">Monitor and report on systems to improve performance.</li><li class="leading-relaxed">Manage stakeholders within your area to remove roadblocks.</li><li class="leading-relaxed">Resolve escalated customer issues and complaints through the application of standard procedures and delegations.</li><li class="leading-relaxed">Take ownership of and will always keep your commitments.</li><li class="leading-relaxed">Identifying opportunities around process improvement that have impact on the customer/community or business.</li><li class="leading-relaxed">Effectively manage on phone resources to ensure adequate coverage at all times.</li><li class="leading-relaxed">Accurate system recording of all mandatory required operational activities.</li></ul>To hit the ground running we are looking for individuals who can confidently demonstrate the following:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Significant on the job experience (2 years minimum) + some specialised vocational skills (including Team Management)</li><li class="leading-relaxed">Proven ability to determine priorities, manage operational activities & resources and make sound business judgements to best achieve the business objectives.</li><li class="leading-relaxed">Excellent communication skills - written, auditory and oral.</li><li class="leading-relaxed">Intermediate Computer Literacy</li><li class="leading-relaxed">Ability to coach, inspire and develop their teams.</li><li class="leading-relaxed">Demonstrated capability to manage difficult conversations effectively.</li><li class="leading-relaxed">Ability to lead and motivate staff particularly through change.</li><li class="leading-relaxed">Experience working in an overnight environment.</li></ul>Our perks & benefits:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">16 weeks paid parental leave for primary and secondary carers.</li><li class="leading-relaxed">Professional development program.</li><li class="leading-relaxed">An epic (free) Telstra mobile phone plan.</li><li class="leading-relaxed">Laptop/Device allowance renewed every 2 years.</li><li class="leading-relaxed">Purchased Annual Leave scheme.</li><li class="leading-relaxed">Discounted Telstra products and services.</li></ul>We fully embrace flexibility and choice at Telstra and it’s as unique as you. We believe every role can flex in some way and encourage you to work where, when, and how you are most engaged, safe, and productive. Talk to us about how a role could be flexible for you!On the cusp of the next technological transformation in the digital world, Telstra has and continues to be at the forefront of local and global innovation. Come disrupt and lead the industry as we build the networks for the future and push the boundaries of what’s possible with technology.We're after the right blend of experience and enthusiasm and look for cultural add, rather than cultural fit. We benefit from the unique gifts and backgrounds of each person in our business and push for diversity of thought in all we do.What are the next steps?If you’re looking for the platform to evolve and develop your career, we want to hear from you! We’ll provide you with the training to be successful in this role, which will lead you to the opportunity to drive your own success and shape your ongoing career development within this exciting area of our business._When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process._

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