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Professional Services Project Manager

Services Sales Account Executive -Tokyo Area

Systems Engineer -Tokyo

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STAFF UI/UX ENGINEER 10083- UI Developer- Java Script- Angular-Micro-Frontend Architecture

Product Owner (10056)

The Project Manager is responsible for leading and delivering high-quality professional services projects, ensuring strategic customer engagement and satisfaction. This role focuses on project planning, execution, and completion, driving successful outcomes for both the organization and its clients. Responsibilities include overseeing the full project lifecycle, customer engagement, stakeholder communication, documentation, team leadership, issue escalation, and sales support.

Full Stack Product Manager – Product Builder-10096

<p class="my-4 text-gray-700 leading-relaxed">The Project Manager is responsible for leading and delivering high-quality professional services projects, ensuring strategic customer engagement and satisfaction. This role focuses on project planning, execution, and completion, driving successful outcomes for both the organization and its clients.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Professional Services Responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Project Implementation & Management:</strong> Oversee the full lifecycle of professional services projects, from initiation to closure, ensuring timely delivery and adherence to scope, budget, and quality standards.</li><li class="leading-relaxed"><strong>Customer Engagement:</strong> Serve as the primary point of contact for customers throughout the project, building strong relationships and ensuring their needs are met.</li><li class="leading-relaxed"><strong>Stakeholder Communication:</strong> Act as a liaison between sales, customers, and internal teams to facilitate clear communication and alignment of project goals.</li><li class="leading-relaxed"><strong>Documentation:</strong> Create and maintain comprehensive project documentation, including plans, schedules, status reports, and post-project reviews.</li><li class="leading-relaxed"><strong>Team Leadership:</strong> Coach and mentor project team members, fostering collaboration and professional growth.</li><li class="leading-relaxed"><strong>Issue Escalation:</strong> Proactively identify and escalate project risks or customer issues to management for timely resolution.</li><li class="leading-relaxed"><strong>Sales Support:</strong> Assist sales teams with project scoping, defining deliverables, and supporting pre-sales activities as needed.</li><li class="leading-relaxed"><strong>Continuous Improvement:</strong> Contribute to the development and refinement of project management processes and best practices.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Revenue Generating Service Projects: 15%, (reduced to 5% after 1st year</h3><p class="my-4 text-gray-700 leading-relaxed">)</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Work closely with the customer to ensure customer satisfaction of all professional services account engagements.</li><li class="leading-relaxed">Support the sales team on pre-sales activities such as customer escalations/troubleshooting, customer demonstrations, lab set-up, training/knowledge transfer, sales calls – travel when essential.</li><li class="leading-relaxed">Proactively engage the sales team to create awareness of new product and solution offerings and first-hand account knowledge of future customer growth requirements.</li><li class="leading-relaxed">Support post sales services engagements such as installations and assessments.</li><li class="leading-relaxed">Develop relationships with customers where new product services can be suggested and accordingly passed along to the sales team for potential new sales opportunities.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Knowledge Growth and Transfer: 10%</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Mentor and coach co-workers and peers. Share valuable knowledge openly.</li><li class="leading-relaxed">Develop and maintain customer operation procedures documentation.</li><li class="leading-relaxed">Maintains current industry trends, competition, and technical and product knowledge with respect to its value to customers.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Sports, Venues and Entertainment Accounts Only</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Coordinate Validated Configurations (EVC) documentation and present to the customer ensuring their networks are consistently optimized to the environment.</li><li class="leading-relaxed">Coordinate and/or provide product training.</li><li class="leading-relaxed">Provide gameday or event support as needed.</li><li class="leading-relaxed">Provide and interrupt post event analytics if subscribed.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Other duties as assigned: 5%</h3><p class="my-4 text-gray-700 leading-relaxed">Travel and Normal Work Hours will be:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Monday through Friday – Typical</li><li class="leading-relaxed">Weekends or overnight hours may occasionally be required for exceptional customer needs or critical support situations</li><li class="leading-relaxed">Candidate must be available for critical customer issues nights and weekends</li><li class="leading-relaxed">Occasional maintenance window support at night or weekend</li><li class="leading-relaxed">May be required to work at customer site full or part time</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Location Required:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Primarily based in Dubai – UAE</li><li class="leading-relaxed">May be required to support the business in other EMEA locations.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Requirements:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Fluent in English; additional language skills are an advantage.</li><li class="leading-relaxed">Proven experience in project management (6+ years preferred).</li><li class="leading-relaxed">Strong skills in stakeholder management, communication, and problem resolution.</li><li class="leading-relaxed">Ability to manage complex customer interactions and expectations.</li><li class="leading-relaxed">Excellent interpersonal, presentation, and time management skills.</li><li class="leading-relaxed">Willingness to travel and work flexible hours as needed.</li><li class="leading-relaxed">Self-motivated and able to work independently.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Desired Skills / Experience:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree in Business, Project Management, or related field, or equivalent work experience.</li><li class="leading-relaxed">Project Management certifications (e.g., PMP, PRINCE2) are highly desirable.</li><li class="leading-relaxed">Familiarity with project management software and tools.</li><li class="leading-relaxed">Basic understanding of IT environments is a plus</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Culture:</strong></p><p class="my-4 text-gray-700 leading-relaxed"><strong>Teamwork</strong>: The strength of a team is more powerful than an individual. We work together to drive improved performance. We pull our weight, give others credit for success, push peers to raise their game and celebrate winning as a team!</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Transparency:</strong> Each of us has a unique view about what is happening, helping or hurting our performance. We can’t change what we can’t see.We must know what’s really going on, Knowledge is Power. So, we share what we see and what is happening, not assuming others know what we know. We shine a light on it.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Candor:</strong> We keep it real and embrace difficult conversations in a constructive way. Being honest in all our communication isn’t easy. No sugarcoating and no elephants in the room, being respectful but telling the truth.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Curiosity:</strong> Why do we win? Why do we lose? How can we do better? Where should we invest? Asking questions, committing to learn more, looking for best practices, that’s the way. Being smarter than the competition. Higher intelligence drives higher performance.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Ownership:</strong> It’s our company. We have skin in the game. We invest the time and energy to make the changes that get the best outcomes for our customers, shareholders and ourselves. We are accountable.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Inclusion:</strong> By challenging dominant voices to listen and non-dominant voices to speak up, we gain valuable perspective that drives better decision making. By fostering diversity regardless of gender, ethnicity, sexual orientation, age or religion, we get that perspective and make more intelligent decisions that drive better business outcomes.</p>

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<p>- This assessment gives us an idea of your C++ skills<br>- Companies that evaluate this skillset in interviews: <strong>Rockstar Games, Ubisoft, Mayhem Studios, etc.</strong><br>- 10 Multiple Choice questions<br>- Average time to complete: <strong>7 to 10 minutes</strong></p>

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Springer Nature is seeking a skilled and motivated Engineer to drive innovation in Mac and mobile device management. This role will shape the future of Apple and mobile ecosystems, mentor engineers, and collaborate across teams to enhance infrastructure and automation. The ideal candidate has deep technical expertise, leadership experience, and a passion for improving endpoint management. Responsibilities include administering Apple devices with Intune and other MDM platforms, designing mobile device configurations, developing automated workflows for provisioning and deployment, integrating applications, monitoring infrastructure, and ensuring security compliance.

We are an ambitious and dynamic organisation, and home to some of the best-known names in research, educational and professional publishing. Working at the heart of a changing industry, we are always looking for great people who care about delivering quality to our customers and the communities we work alongside. In return, you will find that we open the doors to discovery for all our employees – offering opportunities to learn from some of the best in the business, with a culture that encourages curiosity and empowers people to find solutions and act on their instincts.

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Springer Nature Group</h2><p class="my-4 text-gray-700 leading-relaxed">Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit group.springernature.com and follow @SpringerNature / @SpringerNatureGroup</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the Role</h2><p class="my-4 text-gray-700 leading-relaxed">Springer Nature is seeking a skilled and motivated Engineer to drive innovation in Mac and mobile device management. This role will shape the future of Apple and mobile ecosystems, mentor engineers, and collaborate across teams to enhance infrastructure and automation. The ideal candidate has deep technical expertise, leadership experience, and a passion for improving endpoint management.</p><p class="my-4 text-gray-700 leading-relaxed">This role can be in our offices on a hybrid working model.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Role Responsibilities:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Administer and manage Apple devices using Intune and other MDM platforms.</li><li class="leading-relaxed">Design and implement mobile device configurations, policies, and profiles to support business needs.</li><li class="leading-relaxed">Develop automated workflows for device provisioning, software</li><li class="leading-relaxed">Deployment, patching, and compliance checks.</li><li class="leading-relaxed">Integrate third-party and internal applications with MDM tools for seamless app delivery and management.</li><li class="leading-relaxed">Collaborate with developers and IT teams to build or support custom scripts, API and internal apps tailored for the mobile environment.</li><li class="leading-relaxed">Monitor and support mobile infrastructure to ensure high availability and performance.</li><li class="leading-relaxed">Ensure mobile devices align with corporate security and usage policies.· Create and maintain technical documentation, including architecture, Sops, and deployment guidelines.</li><li class="leading-relaxed">Troubleshoot and resolve issues related to mobile device deployments, applications, and integration workflows.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Experience, Skills & Qualifications:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">6-10 years of experience in (Mac, iOS) and strong hands on with Intune.</li><li class="leading-relaxed">Master's degree / Bachelor's or equivalent degree and 6 to 10 years Engineer or Systems Administrator role</li><li class="leading-relaxed"><em>Deep expertise with JAMF Pro and Apple ecosystem (macOS, iOS).</em></li><li class="leading-relaxed"><em>Solid understanding of MDM tools (e.g., Intune).</em></li><li class="leading-relaxed"><em>Proficiency in scripting and automation (e.g., Bash, PowerShell, Python).</em></li><li class="leading-relaxed"><em>Experience building or supporting automation and app integration.</em></li><li class="leading-relaxed"><em>Understanding of API integrations and mobile application deployment.</em></li><li class="leading-relaxed"><em>Ability to work cross-functionally in a fast-paced environment with minimal</em> direction.</li><li class="leading-relaxed">ACSP(Apple certified support professional) , Jamf 100, 200, 300.</li><li class="leading-relaxed">Familiarity with Apple Business Manager, ADE, and VPP.</li><li class="leading-relaxed">Background in enterprise mobility within regulated industries.</li><li class="leading-relaxed">Experience with security and compliance frameworks in mobile environments.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Eligibility</h2><p class="my-4 text-gray-700 leading-relaxed">In accordance with our internal career movement guidance, 12 months in current role is a requirement before applying to a new role</p><p class="my-4 text-gray-700 leading-relaxed">At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here <a href="https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion</a></p><p class="my-4 text-gray-700 leading-relaxed">If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. For more information about career opportunities in Springer Nature please visit <a href="https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers</a></p><p class="my-4 text-gray-700 leading-relaxed">#LI-DB1</p><p class="my-4 text-gray-700 leading-relaxed">Job Posting End Date:</p><p class="my-4 text-gray-700 leading-relaxed">30-11-2025</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Why work here?</h3><p class="my-4 text-gray-700 leading-relaxed">We are an ambitious and dynamic organisation, and home to some of the best-known names in research, educational and professional publishing.</p><p class="my-4 text-gray-700 leading-relaxed">Working at the heart of a changing industry, we are always looking for great people who care about delivering quality to our customers and the communities we work alongside. In return, you will find that we open the doors to discovery for all our employees – offering opportunities to learn from some of the best in the business, with a culture that encourages curiosity and empowers people to find solutions and act on their instincts. Whether you are at the beginning of your career or are an experienced professional, we invite you to find out more about the roles we offer and explore our current vacancies.</p><p class="my-4 text-gray-700 leading-relaxed">Read More</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Us</h3><p class="my-4 text-gray-700 leading-relaxed">We are a global and progressive business, founded on a heritage of trusted and respected brands – including Springer, founded in 1842, Macmillan, founded in 1843 and Nature, first published in 1869.</p><p class="my-4 text-gray-700 leading-relaxed">Nearly two centuries of progress and advancement in science and education have helped shape the business we are today. Research and learning continues to be the cornerstone of progress, and we will continue to open doors to discovery through trusted brands and innovative products and services. Springer Nature Group was created in May 2015 through the combination of Nature Publishing Group, Macmillan Education and Springer Science+Business Media.</p><p class="my-4 text-gray-700 leading-relaxed">Read More</p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.