extreme network

Services Sales Account Executive -Tokyo Area

Systems Engineer -Tokyo

Systems Engineer

Sr. Systems Engineer-Tokyo Region

Sales & Channel Operations Administrator

Account Executive- Tokyo Area

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Full Stack Product Manager – Product Builder-10096

This is a key and significant business role for Extreme Networks, requiring collaboration with internal and external teams, focusing on end-users while transacting through channels. The role involves showcasing a new platform, supporting customer migration, and providing service solutions across Japan. The candidate will develop into a 'Trusted provider' for customers and partners, driving the Service Solutions Pipeline and mindshare. Promptly responding to customer issues and queries to identify and provide profitable solutions, working closely with Sales Teams and channel partners, is critical.

Principal API Architect AI & Microservices-10094

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme teamServices Sales Account ExecutiveThis is a key and significant business role for Extreme Networks, which requires collaboration with internal and external teams. The main focus point needs to be the end-user/ customer, but business transactions will go through the channel, as we are a channel-driven company. Ideal candidates will be those with a background in Services Sales Engineering who want to hone their sales skills and transition into a Services Account Management role. The key task is to showcase our new platform and its capabilities to existing& new customers, positioning the value and supporting their migration to the new platform. The candidate will work with country teams to provide service solutions in a range of verticals from Extreme Networks’ portfolio. They will develop the role of a ‘Trusted provider’ for customers and channel partners. They must drive the Service Solutions Pipeline and mindshare with existing and new customers. Customer coverage will be across JapanCritical to this role is the ability and flexibility to respond to customer issues and queries promptly to identify and provide solutions within a profitable business unit and working very closely with the Sales Teams for the benefit of the customers in close collaboration with the channel partners but making sure we do provide best in class support for the end-user customer.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">RESPONSIBILITIES</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Actively manage a sales prospecting methodology by logging activity that includes managing a targeted quarterly prospect list, daily/weekly sales calls, in-person and social networking, competitive market and industry analysis, and coordination of presentations, proposals, and client meetings.</li><li class="leading-relaxed">Business Development for Services Solutions, considering Professional Services and Premier Services.</li><li class="leading-relaxed">Program Manage customers from Lead Generation through sales to onboarding of the service.</li><li class="leading-relaxed">Provide end-to-end post-sales support to senior management within channel partners and end user organizations as required.</li><li class="leading-relaxed">Work closely with Account Executives to acquire, retain, and drive business within new and existing accounts</li><li class="leading-relaxed">Increase account penetration by supporting and promoting enhanced services</li><li class="leading-relaxed">Prepare/present and run internal and external service reviews, also driving proactive recommendations with regards to service and operational improvements</li><li class="leading-relaxed">Customer advocacy for technical escalations and resolution process</li><li class="leading-relaxed">Develop a deep understanding of Extreme Services Offerings which includes new- and renewal maintenance, subscription, Premier, Managed Services, Extreme Capital offerings and Professional Services to be able to identify service opportunities within current and prospective clients</li><li class="leading-relaxed">Provide customer demonstrations and pre-sales presentations</li><li class="leading-relaxed">Training and educating Account Executives on the Services Solutions portfolio</li><li class="leading-relaxed">Collaborate with corporate management with third party vendors</li><li class="leading-relaxed">Ensure the Service Portfolio is positioned with new opportunities</li><li class="leading-relaxed">Follow up and close service contracts on new opportunities</li><li class="leading-relaxed">Comprehensive understanding of services revenue recognition and general financial accounting practices</li><li class="leading-relaxed">Monthly/quarterly/annual account forecasting and reviews</li><li class="leading-relaxed">Weekly financial reporting on given accounts – risks and opportunities</li><li class="leading-relaxed">Ensure contracts are invoiced on time with the ensuing financial implications</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">PERSONAL SKILLS</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ideal candidates will be Services Sales Engineers who want to hone their sales skills and move to a Services Account Management role. Passion for the Services business, ability to work autonomously, proven influencer and negotiator. Experience in Service Delivery will be advantageous. Customer and partner driven. Results-oriented, ability to multi-task and self-motivated to make things happen. Manage the business for the assigned region professionally.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">BACKGROUND AND EXPERIENCE</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ideal candidates will be Services Sales Engineers who want to hone their sales skills and move to a Services Account Management role. The Service Account Manager must have a good grasp of complex technical issues and experience in selling Services to large and medium organizations. They will be required to translate Extreme’s technical offerings into business-friendly pitches. Ideally the candidate has past delivery experience and wanting to hone his/her skills at sales. They must be able to work with a high degree of independent action whilst complying with standard practices, thus ensuring consistency of approach. They will be able to strategies and strive for win-win situations.</li><li class="leading-relaxed">The successful candidate must be self-motivated, willing to learn and be highly collaborative and open to new ways of working and be creative in looking for efficiency and services improvement.</li><li class="leading-relaxed">Due to the bespoke nature of the solutions being delivered, the individual should have the ability to assist in identifying process improvements and drive these through the core services design teams.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">SPECIFIC KNOWLEDGE / SKILLS</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proven track record in a competitive sales environment.</li><li class="leading-relaxed">BS/BA/Engr Degree or equivalent qualification/experience(10-12) in networking will be an advantage.</li><li class="leading-relaxed">Significant demonstrable services sales engineer experience(10-12 years)/ Pre-sales, Delivery experience</li><li class="leading-relaxed">Experience in managing complex service solutions within a multi-vendor environment</li><li class="leading-relaxed">A track record of working at all levels of senior management</li><li class="leading-relaxed">Experience in SAAS business as an advantage</li><li class="leading-relaxed">Understanding & Tracking of Service Sales & Performance metrices</li><li class="leading-relaxed">Ability to negotiate complex service contracts</li><li class="leading-relaxed">Excellent communications and presentation skills</li><li class="leading-relaxed">Effective time management and task prioritization when under pressure</li><li class="leading-relaxed">ITIL Certification would be useful</li><li class="leading-relaxed">Ability to build and develop excellent relationships</li><li class="leading-relaxed">Industry domain expertise and experience in at least one of the following areas will be advantages: Enterprise, Education/Academia, Airports, Hospitals, Manufacturing</li><li class="leading-relaxed">Strong verbal and written skills; business fluent in English and Japanese</li><li class="leading-relaxed">Great attitude, passion, and drive to be successful.</li><li class="leading-relaxed">High-energy and competitive nature that seeks results and personal accountability for sales.</li><li class="leading-relaxed">Experience selling staffing solutions, professional services, IT solutions, and/or projects is a plus.</li><li class="leading-relaxed">Travel will be an essential component of the role.</li></ul>Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.

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As Senior Vice President of Engineering at Linden Lab, you will lead the technology vision for Second Life, guiding its evolution and modernizing its foundation. You will partner with Product and Operations to define the technical roadmap, drive operational excellence, and foster a supportive environment for engineers. This hybrid role requires in-office presence in San Francisco, focusing on impactful system design, infrastructure planning, and talent development to shape the future of virtual experiences.

We are a company of creators, including engineers, artists, musicians, writers, game players and makers. All of us are united in our dedication to creating the future of virtual experiences. We do things that no one else does, and we aren't afraid to take on complex challenges and create unique solutions.

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Your Mission</h2>As our Senior Vice President of Engineering, you will help shape the technology vision behind Second Life and guide the evolution of one of the most enduring, imaginative, community-driven virtual worlds. You’ll bring clarity to complex systems, modernize the foundation that supports millions of residents who bring our world to life, and champion the growth and success of the engineers who make it possible for people to create, explore, and connect in meaningful ways.Reporting to the CEO, you’ll partner with leaders across Product and Operations to to align on long-term priorities and drive a technical roadmap that lays the groundwork for our next era of innovation. You’ll build on the team’s existing strengths, add structure that unlocks momentum, and enable an environment where engineers feel supported, empowered, and excited about what they can build together.This role is hybrid, with in-office presence required Monday through Thursday at our San Francisco office.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">How You’ll Grow With Us</h2>At the Lab, you'll experience the best of both worlds: the stability of an established company with over 20 years of expertise and the dynamic momentum of a startup driven by continuous progress. You'll have the unparalleled opportunity to forge meaningful relationships, design impactful systems, and craft strategies that shape the future of virtual experiences.Our vibrant in-office environment in San Francisco is designed to foster creativity, collaboration, and ingenuity. With spaces purpose-built for brainstorming, team building, and spontaneous conversations, you'll find endless opportunities to engage and grow. We believe in the power of in-person connections to cultivate a strong sense of community and inclusion, ensuring that your ideas are valued, your contributions celebrated, and your impact deeply felt every day.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Impact You’ll Drive</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Implement transparent prioritization and progress-tracking frameworks that expand visibility, reinforce shared understanding, and equip teams with the context needed for informed decision-making.</li><li class="leading-relaxed">Own the financial rigor behind technical and organizational decisions by partnering closely with Finance to model investment scenarios, cost implications, and long-term outcomes—and communicate these considerations early and openly.</li><li class="leading-relaxed">Engage directly in system design, infrastructure planning, and major technical decisions to ensure high-quality outcomes.</li><li class="leading-relaxed">Oversee desktop and mobile architecture decisions in collaboration with Product, ensuring durable platform efficiency, maintainability, and evolution.</li><li class="leading-relaxed">Drive operational excellence through reliable systems, scalable architecture, and structured engineering practices.</li><li class="leading-relaxed">Define clear goals and establish engineering metrics that measure productivity, quality, and delivery; while reporting progress in ways that help teams understand and elevate their effectiveness.</li><li class="leading-relaxed">Optimize processes and communication flows to remove bottlenecks and ensure engineering work remains tightly aligned with business goals.</li><li class="leading-relaxed">Develop engineering leaders and ICs through targeted coaching, real-time feedback, and professional development programs that build new capabilities and keep the team ahead of emerging technologies.</li><li class="leading-relaxed">Attract and retain exceptional engineering talent by leveraging a strong professional network and a reputation for leadership that draws high-caliber individuals.</li><li class="leading-relaxed">Cultivate influential relationships with vendors, partners, and the open-source community that enhance Linden Lab’s technical capacity and innovation pipeline.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">How You’ll Shape Our Future</h2>At Linden, we celebrate all the dimensions of diversity, including diversity of experience. We recognize that candidates applying for this role will be most successful if they bring the following with them:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">15+ years of progressive engineering leadership experience, including deep technical fluency with large-scale distributed systems and experience supporting consumer-facing products.</li><li class="leading-relaxed">Experience leading organizations through modernization, architectural transformation, or large-scale refactoring—particularly in resource-constrained environments.</li><li class="leading-relaxed">Demonstrated success building and sustaining a healthy engineering culture grounded in transparency, trust, and continuous improvement.</li><li class="leading-relaxed">Recognized leadership in applying AI to software development and product innovation, with a proven ability to identify, implement, and operationalize AI tools and frameworks that enhance velocity, quality, and user experience.</li><li class="leading-relaxed">Hands-on proficiency with C++ and Linux, with a deep understanding of systems architecture, infrastructure management, and reliability engineering.</li><li class="leading-relaxed">Proven experience driving modernization efforts in AWS, including CI/CD pipeline development, Infrastructure-as-Code, and maturing observability in complex, legacy environments.</li><li class="leading-relaxed">Experience designing, launching, and scaling mobile applications, with strong knowledge of mobile architecture, performance optimization, and platform-specific challenges. Familiarity with payments or authentication systems is a plus.</li><li class="leading-relaxed">Strong ability to define and operationalize engineering metrics that surface insights, guide decisions, and measurably improve productivity, quality, and delivery outcomes.</li><li class="leading-relaxed">Demonstrated strength in talent development, known for sharpening thinking, elevating communication, and strengthening collaboration across diverse technical teams.</li><li class="leading-relaxed">Respected leader with the credibility and network to attract top engineering talent.</li></ul>If you don’t meet every requirement listed for this role, we still encourage you to apply. Too often, the confidence gap or imposter syndrome keeps exceptional candidates from taking the leap—and we don’t want that to hold you back. If you believe in our mission and in your ability to make an impact, we want to hear from you!<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Fine Print</h2>Essential Role Functions & Work EnvironmentThe details below outline the core functions and work environment required for this role. Linden Lab is committed to providing reasonable accommodations to support individuals with disabilities in performing these essential duties.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Perform focused, computer-based tasks and collaborate effectively with coworkers in a dynamic, in-office environment. While some remote collaboration may occur, in-office presence is an essential requirement of this role to foster creativity, teamwork, and spontaneous problem-solving.</li><li class="leading-relaxed">Communicate clearly and effectively through typing, using hands and fingers for keyboard tasks.</li><li class="leading-relaxed">Maintain the ability to sit, stand, or remain stationary for extended periods (up to eight hours) during calls, meetings, or collaborative sessions, with ergonomic workstations and tools provided.</li><li class="leading-relaxed">Sustain prolonged attention on a computer monitor to perform tasks requiring visual focus and attention to detail.</li><li class="leading-relaxed">Operate office equipment and handle materials as needed for presentations, discussions, or team activities.</li><li class="leading-relaxed">Move freely around the office to attend meetings, participate in team activities, and contribute to shared responsibilities, supporting a collaborative and engaging workplace culture.</li><li class="leading-relaxed">Travel may be required for business meetings, team summits, or company events, where in-person participation is an essential part of the role to foster collaboration, alignment, and engagement.</li></ul>Our Commitment to Equal OpportunityAt Linden Lab, we know that great work can't happen without a diverse team and an inclusive environment. That’s why we intentionally seek out individuals with a wide range of strengths, backgrounds, experiences, and perspectives. We believe this diversity gives us a competitive advantage, helping us better serve our residents, support one another, and grow both as Lindens and as individuals.We celebrate and value diversity in all its forms, including differences in thought, race, national origin, culture, age, experience, religion, economic and social status, gender identity and expression, sexual orientation, marital status, veteran status, and disability. Fostering a culture of inclusion and belonging empowers us to create and share meaningful experiences, both within our team and across the virtual communities we serve. We invite candidates from all backgrounds to apply and help shape the future of virtual experiences.Global Data Privacy NoticeYour privacy is important to us. Depending on your location, laws such as the California Privacy Rights Act (CPRA) may govern how we handle and process the personal data of job applicants. To learn more, please review our <a href="https://lindenlab.com/privacy/linden-lab-privacy-notice" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">full notice</a>detailing how applicant data is collected, used, and protected in applicable regions.By submitting your application, you consent to the processing of your data in accordance with applicable laws and our privacy practices.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.